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Queuing Theory eJournal

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Viewing: 1 - 50 of 163 papers

1.

Case Study for Restaurant Queuing Model

2011 International Conference on Management and Artificial Intelligence
Number of pages: 4 Posted: 02 Mar 2012
Working Paper Series
Bina Nusantara University (Binus) - Binus Business School and Bina Nusantara University (Binus) - Binus Business School
Downloads 2,906
2.

Measuring the Effect of Queues on Customer Purchases

Columbia Business School Research Paper No. 12/23
Number of pages: 41 Posted: 26 May 2011 Last Revised: 15 Dec 2012
Working Paper Series
Columbia University - Columbia Business School, Universidad de Chile, University of Chile and SCOPIX
Downloads 1,585
3.

Ride-Hailing Networks with Strategic Drivers: The Impact of Platform Control Capabilities on Performance

Rotman School of Management Working Paper No. 3120544, Columbia Business School Research Paper No. 18-19
Number of pages: 56 Posted: 12 Feb 2018 Last Revised: 26 Mar 2018
Working Paper Series
University of Toronto - Rotman School of Management, Imperial College Business School and Columbia Business School - Decision Risk and Operations
Downloads 712
4.

Inpatient Overflow: An Approximate Dynamic Programming Approach

Forthcoming, Manufacturing and Service Operations Management (MSOM)
Number of pages: 73 Posted: 28 Feb 2017 Last Revised: 25 Mar 2018
Accepted Paper Series
Operations Research & Information Engineering and Purdue University - Krannert School of Management
Downloads 695
5.

Analysis of Expected and Actual Waiting Time in Fast Food Restaurants

Industial Engineering Letters, Vol. 2, No. 5, 2012
Number of pages: 11 Posted: 03 Dec 2012
Accepted Paper Series
Bina Nusantara University (Binus) - Binus Business School, Bina Nusantara University (Binus) - Binus Business School and Bina Nusantara University (Binus) - Binus Business School
Downloads 672
6.

A Model of Rational Retrials in Queues

Number of pages: 64 Posted: 25 Oct 2013 Last Revised: 09 Jan 2019
Working Paper Series
Georgetown University - McDonough School of Business, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 410
7.

Trading Time in a Congested Environment

Management Science, Volume 63, Issue 7, July 2017, pp. 2377-2395, Chicago Booth Research Paper No. 15-07
Number of pages: 63 Posted: 22 Feb 2015 Last Revised: 30 Dec 2017
Accepted Paper Series
University of California, Berkeley - Haas School of Business, Dartmouth College - Tuck School of Business and University of Chicago
Downloads 407
8.

Service Systems with Dependent Service and Patience Times

Management Science, Forthcoming
Number of pages: 39 Posted: 10 Jan 2017 Last Revised: 12 Oct 2017
Accepted Paper Series
Hong Kong University of Science and Technology, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Northwestern University - Department of Industrial Engineering and Management Sciences
Downloads 388
9.

Joining Longer Queues: Information Externalities in Queue Choice

Number of pages: 42 Posted: 19 Sep 2007 Last Revised: 09 May 2012
Working Paper Series
University of Pennsylvania - The Wharton School - Operations, Information and Decisions and Dartmouth College - Tuck School of Business
Downloads 384
10.

The Impact of Size and Occupancy of Hospital on the Extent of Ambulance Diversion: Theory and Evidence

Operations Research, 61 (3), 544-562
Number of pages: 50 Posted: 03 Dec 2009 Last Revised: 27 Mar 2019
Accepted Paper Series
University of Pennsylvania - The Wharton School, Indian School of Business (ISB), Hyderabad - Operations Management and Northwestern University - Kellogg School of Management
Downloads 361
11.

Risk Management in Globally Distributed Call Center Networks

Number of pages: 6 Posted: 02 Nov 2007
Working Paper Series
State University of New York - Management Science and Systems, State University of New York (SUNY) - Management Science and Systems, University of Connecticut - Department of Operations & Information Management, State University of New York (SUNY) - Management Science and Systems and SUNY at Albany - School of Business
Downloads 345
12.

Near-Optimality of Coarse Service Grades for Customer Differentiation in Queueing Systems

Number of pages: 33 Posted: 19 May 2014 Last Revised: 04 Sep 2017
Working Paper Series
University of Southern California - Marshall School of Business and University of Southern California
Downloads 336
13.

Timing it Right: Balancing Inpatient Congestion versus Readmission Risk at Discharge

Operations Research
Number of pages: 60 Posted: 30 Jul 2018 Last Revised: 07 Jul 2020
Accepted Paper Series
Purdue University - Krannert School of Management, Indiana University - Kelley School of Business - Department of Operation & Decision Technologies, Lean Care Solutions Corporation Pte. Ltd and Lean Care Solutions Corporation Pte. Ltd
Downloads 336
14.

Modeling the Behavior of Patients Who Leave the Emergency Department Without Being Seen

Chicago Booth Research Paper No. 14-12
Number of pages: 34 Posted: 23 Apr 2014 Last Revised: 06 May 2019
Working Paper Series
The Chinese University of Hong Kong (CUHK), University of Chicago - Booth School of Business, University of Auckland and University of Colorado at Denver
Downloads 334
15.

Patient Prioritization in Emergency Department Triage Systems: An Empirical Study of Canadian Triage and Acuity Scale (CTAS)

Number of pages: 41 Posted: 10 Oct 2016 Last Revised: 07 Mar 2018
Working Paper Series
Desautels Faculty of Management, McGill University, The University of Hong Kong - Faculty of Business and Economics, University of British Columbia (UBC) - Sauder School of Business and Providence Health Care and Vancouver Coastal Health - Department of Emergency Medicine & Health
Downloads 320
16.

Pricing in Queues without Demand Information

Number of pages: 31 Posted: 09 Oct 2011 Last Revised: 13 Jul 2013
Working Paper Series
Hebrew University of Jerusalem - Department of Statistics and University of Southern California
Downloads 315
17.

Food Delivery Service and Restaurant: Friend or Foe?

Number of pages: 72 Posted: 23 Oct 2019 Last Revised: 11 Dec 2019
Working Paper Series
affiliation not provided to SSRN, University of Toronto - Rotman School of Management and City University of Hong Kong
Downloads 290
18.

Modeling and Design of Container Terminal Operations

ERIM Report Series Reference No. ERS-2014-008-LIS
Number of pages: 59 Posted: 23 Jun 2014
Working Paper Series
Indian Institute of Management (IIM), Ahmedabad and Erasmus University Rotterdam (EUR) - Department of Technology and Operations Management
Downloads 289
19.

Cost-Per-Click Pricing for Display Advertising

Manufacturing & Service Operations Management, Forthcoming
Number of pages: 54 Posted: 06 Nov 2013 Last Revised: 06 May 2015
Accepted Paper Series
Santa Clara University - Leavey School of Business and London Business School
Downloads 257
20.

Application of Queuing Theory to Dynamic Vehicle Routing Problem

Global Journal of Business Research, Vol. 3, No. 2, pp. 85-91, 2009
Number of pages: 7 Posted: 01 Jul 2010 Last Revised: 30 Jun 2011
Accepted Paper Series
Kainan University - Department of International Business
Downloads 246
21.

Blind Queues: The Impact of Consumer Beliefs on Revenues and Congestion

Number of pages: 30 Posted: 06 Jan 2013 Last Revised: 06 Aug 2015
Working Paper Series
Georgetown University - McDonough School of Business and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 236
22.

Efficient Inaccuracy: User-Generated Information Sharing in a Queue

Rotman School of Management Working Paper No. 3046905
Number of pages: 53 Posted: 03 Oct 2017 Last Revised: 09 Jul 2019
Working Paper Series
City University of Hong Kong and University of Toronto - Rotman School of Management
Downloads 232
23.

Co-opetition in Service Clusters with Waiting-Area Entertainment

Manufacturing & Service Operations Management, Forthcoming, Johns Hopkins Carey Business School Research Paper No. 17-07
Number of pages: 42 Posted: 11 Oct 2016 Last Revised: 05 Nov 2019
Accepted Paper Series
Singapore University of Social Sciences, Johns Hopkins University - Carey Business School, NUS Business School, National University of Singapore and Cornell University - Samuel Curtis Johnson Graduate School of Management
Downloads 219
24.

Equilibrium Strategies in M/M/1 Priority Queues with Balking

Number of pages: 55 Posted: 06 Feb 2017 Last Revised: 21 Apr 2018
Working Paper Series
Beijing Jiaotong University, Georgetown University - McDonough School of Business and Beijing Jiaotong University
Downloads 219
26.

Modelling Present Serviceability Rating of Highway Using Artificial Neural Network

OIDA International Journal of Sustainable Development, Vol. 07, No. 01, pp. 91-98, 2014
Number of pages: 8 Posted: 07 Apr 2014
Accepted Paper Series
Tshwane University of Technology - Department of Civil Engineering and Tshwane University of Technology - Department of Civil Engineering
Downloads 208
27.

Queueing Dynamics and State Space Collapse in Fragmented Limit Order Book Markets

Columbia Business School Research Paper No. 14-13
Number of pages: 60 Posted: 05 Mar 2014
Working Paper Series
Columbia Business School - Decision Risk and Operations, Columbia Business School - Decision Risk and Operations and Columbia Business School - Decision Risk and Operations
Downloads 204
28.

On the Pooling of Queues: How Server Behavior Affects Performance

Number of pages: 31 Posted: 15 May 2015 Last Revised: 03 Sep 2015
Working Paper Series
University of Vermont - School of Business Administration, Foster School of Business, University of Washington, University of Vermont and Independent
Downloads 194
29.

Service Competition with General Queueing Facilities

Number of pages: 54 Posted: 11 Jun 2006
Working Paper Series
University of Pennsylvania - The Wharton School and Columbia Business School - Decision Risk and Operations
Downloads 192
30.

On the Optimal Disclosure of Queue Length Information

Posted: 29 Jun 2016 Last Revised: 21 Jul 2020
Working Paper Series
Beijing Jiaotong University, Georgetown University - McDonough School of Business and Beijing Jiaotong University
Downloads 187
31.

Boosted Nonparametric Hazards with Time-Dependent Covariates

Number of pages: 33 Posted: 28 Jan 2017 Last Revised: 29 Jun 2020
Working Paper Series
Emory University - Goizueta Business School, University of Toronto at Mississauga - Department of Management and University College London - Department of Epidemiology and Public Health
Downloads 184
32.

Staffing and Control of Instant Messaging Contact Centers

Forthcoming in Operations Research
Number of pages: 38 Posted: 13 Mar 2012 Last Revised: 11 Dec 2012
Accepted Paper Series
Shanghai Jiao Tong University and HKUST
Downloads 180
33.

A Dynamic Queuing Model

Number of pages: 26 Posted: 29 Sep 2007
Working Paper Series
Hong Kong University of Science & Technology (HKUST) - Department of Economics and Hong Kong University of Science & Technology - Office of the Vice-President for Academic Affairs
Downloads 178
34.

Optimal Price and Delay Differentiation in Queueing Systems

Number of pages: 37 Posted: 23 Jul 2013
Working Paper Series
Columbia Business School - Decision Risk and Operations, Columbia Business School - Decision Risk and Operations and Columbia Business School - Decision Risk and Operations
Downloads 176
35.

To Wait or Not to Wait: The Theory and Practice of Ticket Queues

Number of pages: 41 Posted: 20 Sep 2017 Last Revised: 10 May 2018
Working Paper Series
University of Wisconsin - Milwaukee, Sheldon B. Lubar School of Business, University of California, Riverside (UCR) - A. Gary Anderson Graduate School of Management and Pennsylvania State University, University Park - Department of Supply Chain and Information Systems
Downloads 171
36.

Pooled versus Dedicated Queues When Customers Are Delay-Sensitive

Number of pages: 72 Posted: 26 Jul 2017 Last Revised: 27 Jan 2020
Working Paper Series
University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School, University of North Carolina (UNC) at Chapel Hill and Department of Statistics and Operations Research
Downloads 170
37.

A Queueing Model and Analysis for Autonomous Vehicles on Highways

Number of pages: 69 Posted: 07 Nov 2018 Last Revised: 29 Oct 2019
Working Paper Series
Carnegie Mellon University, Carnegie Mellon University - Tepper School of Business and Carnegie Mellon University
Downloads 168
38.

Exact Simulation of Point Processes with Stochastic Intensities

Number of pages: 31 Posted: 15 Feb 2010 Last Revised: 13 Sep 2010
Working Paper Series
Stanford University - Management Science & Engineering, Stanford University and Stanford University - Management Science & Engineering
Downloads 164
39.

Procedural Consumer Protection and Financial Market Supervision

EUI Working Papers Law No. 2010/05
Number of pages: 10 Posted: 26 May 2010
Working Paper Series
University of Bern - School of Law
Downloads 158
40.

The Economics of Line-Sitting

Forthcoming, Management Science
Number of pages: 58 Posted: 16 Feb 2018 Last Revised: 26 Dec 2019
Accepted Paper Series
Georgetown University - McDonough School of Business, Beijing Jiaotong University and University of California, Berkeley - Haas School of Business
Downloads 156
41.

Can Customer Arrival Rates Be Modelled by Sine Waves?

Number of pages: 27 Posted: 01 Mar 2018 Last Revised: 29 Apr 2018
Working Paper Series
University of Toronto at Mississauga - Department of Management, Emory University - Goizueta Business School and The University of Hong Kong - Faculty of Business and Economics
Downloads 154
42.

Development of Predictive Maintenance Model of an Overhead Crane Exercising NHPP Models

IJCSMS International Journal of Computer Science & Management Studies, Vol. 13, Issue 03, May 2013
Number of pages: 7 Posted: 23 May 2014
Accepted Paper Series
Indian School of Mines University (ISMU) and Indian School of Mines
Downloads 153
43.

The Paradox of Choice: The False Premise of Omnichannel Services and How to Realize It

Number of pages: 51 Posted: 05 Sep 2019 Last Revised: 30 Nov 2019
Working Paper Series
University of Toronto - Operations Management, The Chinese University of Hong Kong (CUHK) - CUHK Business School and The Chinese University of Hong Kong (CUHK) - CUHK Business School
Downloads 153
44.

Locating Emergency Services With Priority Rules: The Priority Queuing Covering Location Problem

Number of pages: 22 Posted: 13 Mar 2007
Working Paper Series
University of the Azores - Department of Economics and Business and Universitat Pompeu Fabra - Faculty of Economic and Business Sciences
Downloads 144
45.

Pareto-Improving Coordination Policies in Queueing Systems with Independent Service Agents

Number of pages: 38 Posted: 10 Nov 2013 Last Revised: 23 Jun 2015
Working Paper Series
University of Vermont - School of Business Administration and Foster School of Business, University of Washington
Downloads 143
46.

Super-resolution Estimation of Cyclic Arrival Rates

Annals of Statistics 47:3:1754-1775 (2019)
Number of pages: 32 Posted: 28 Oct 2016 Last Revised: 01 Mar 2019
Accepted Paper Series
University of Toronto at Mississauga - Department of Management, Emory University - Goizueta Business School and Yale University
Downloads 140
47.

Beyond Heavy-Traffic Regimes: Universal Bounds and Controls for the Single-Server Queue

Number of pages: 51 Posted: 28 May 2016
Working Paper Series
The Chinese University of Hong Kong (CUHK) - CUHK Business School and Northwestern University
Downloads 127
48.

Appointment Scheduling Under Time-Dependent Patient No-Show Behavior

Management Science (Forthcoming), Baruch College Zicklin School of Business Research Paper No. 2019-04-03
Number of pages: 58 Posted: 18 Jul 2019 Last Revised: 18 Jul 2019
Accepted Paper Series
Erasmus University Rotterdam (EUR), City University of New York - Narendra Paul Loomba Department of Management, Boston College - Carroll School of Management, NUS Business School - Department of Decision Sciences and Nanyang Technological University
Downloads 126
49.

Intertemporal Segmentation Via Flexible-Duration Group Buying

Forthcoming, Manufacturing and Service Operations Management
Number of pages: 69 Posted: 07 Oct 2018 Last Revised: 07 Dec 2019
Accepted Paper Series
University of Toronto - Rotman School of Management, Nanjing University - School of Business and Peking University - Guanghua School of Management
Downloads 126
50.

Waiting Your Turn: Wait Times for Health Care in Canada, 2012 Report

Studies in Health Policy, Fraser Institute, December 2012
Number of pages: 94 Posted: 16 Aug 2013
Accepted Paper Series
Fraser Institute and Fraser Institute
Downloads 126