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Ross: Business Information Technology (pre-July 2012) (Topic)


RSB Working Papers 1969 - Present Kresge Library Institutes & Research Centers Faculty & Research Academic Programs Ross School of Business Home Ross School of Business at the University of Michigan
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Viewing: 1 - 15 of 15 papers

1.

Customer Satisfaction for Financial Services: The Role of Products, Services, and Information Technology

Ross School of Business Paper No. 99-004
Number of pages: 42 Posted: 07 May 1999
Working Paper Series
University of Michigan, Stephen M. Ross School of Business, University of Michigan, Stephen M. Ross School of Business, University of Georgia - Department of Statistics and University of Texas at Austin - McCombs School of Business
Downloads 3,331
2.

Does Offshoring Impact Customer Satisfaction?

Number of pages: 37 Posted: 08 Nov 2007 Last Revised: 30 May 2008
Working Paper Series
University of Richmond, Robins School of Business, University of Michigan, Stephen M. Ross School of Business and Stephen M. Ross School of Business at the University of Michigan
Downloads 1,758
3.

The Consumer Online Purchase Decision: A Model of Consideration Set Formation and Buyer Conversion Rate Across Market Leaders and Market Followers

Number of pages: 21 Posted: 08 Jan 2004
Working Paper Series
Stephen M. Ross School of Business at the University of Michigan, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and University of Michigan, Stephen M. Ross School of Business
Downloads 993
4.

Internet Business Practices Across the Globe: Lessons from Emerging Economies

Ross School of Business Paper No. 1113
Number of pages: 28 Posted: 29 Sep 2007 Last Revised: 29 Sep 2013
Working Paper Series
University of Richmond, Robins School of Business, University of Michigan, Stephen M. Ross School of Business, San Diego State University and University of California, Irvine
Downloads 718
5.

Mitigating the Tragedy of the Digital Commons: The Problem of Unsolicited Commercial E-Mail

Communications of the Association for Information Systems, Vol. 16, pp. 73-90, 2005
Number of pages: 22 Posted: 26 Jul 2005
Accepted Paper Series
Worcester Polytechnic Institute (WPI) - Department of Social Science & Policy Studies, University of Michigan, Stephen M. Ross School of Business and San Diego State University
Downloads 616
6.

Human Capital and Institutional Effects in the Compensation of Information Technology Professionals in the United States

Management Science, (54:3) 2008, pp. 415-428 , Robert H. Smith School of Business Research Paper No. 888
Number of pages: 32 Posted: 10 May 2006 Last Revised: 08 Jun 2014
Accepted Paper Series
University of Maryland - Robert H. Smith School of Business and University of Michigan, Stephen M. Ross School of Business
Downloads 409
7.

IT Business Value and Industry Effects: The Role of the Competitive Environment

Number of pages: 33 Posted: 24 May 2006
Working Paper Series
University of Michigan, Stephen M. Ross School of Business, University of California, Irvine - Paul Merage School of Business and University of California, Irvine - Center for Research on Information Technology and Organizations (CRITO)
Downloads 304
8.

Analyzing the Simultaneous Use of Auctions and Posted Prices for On-line Selling

Simon Business School Working Paper No. CIS 03-01
Number of pages: 42 Posted: 13 Nov 2003
Working Paper Series
University of Michigan, Stephen M. Ross School of Business, Yale University School of Management and University of Rochester - Simon Business School
Downloads 297
9.

Information System Control Selection Using Spreadsheet Optimization

Ross School of Business Paper No. 967
Number of pages: 18 Posted: 23 Jun 2006
Working Paper Series
University of Michigan, Stephen M. Ross School of Business
Downloads 211
10.

Asymmetric Competition in B2B Spot Markets

Simon School Working Paper No. OP 05-02
Number of pages: 32 Posted: 03 Feb 2005
Working Paper Series
University of Michigan, Stephen M. Ross School of Business and Yale University School of Management
Downloads 186
11.

The Debate Over Digital Online Content: Understanding the Issues

Progress & Freedom Foundation Progress on Point Paper, Vol. 9.14, April 2002
Number of pages: 47 Posted: 01 Sep 2008
Accepted Paper Series
affiliation not provided to SSRN and American Enterprise Institute
Downloads 72
12.

Managing Multiple Selling Channels Online: A Simulation Study of Selling with Posted-Price and Open-Bid Auctions

Ross School of Business Paper No. 1129
Number of pages: 40 Posted: 03 Aug 2009
Working Paper Series
University of Michigan, Stephen M. Ross School of Business and University of Michigan, Stephen M. Ross School of Business
Downloads 71
13.

Online Auctions and Multichannel Retailing

Ross School of Business Paper No. 1176
Number of pages: 33 Posted: 07 Aug 2012
Working Paper Series
Rensselaer Polytechnic Institute (RPI) - Lally School of Management & Technology and University of Michigan, Stephen M. Ross School of Business
Downloads 59
14.

Location Based Services: Renaissance for M-VAS

ICDM 2010 Conference Proceeding, pp. 83-93, 2010
Number of pages: 10 Posted: 21 Jun 2010 Last Revised: 20 Jun 2013
Accepted Paper Series
Shilpa Pareek IBS, Hyderabad and IBS Business School
Downloads 39
15.

Information Technology, Customer Satisfaction, and Profit: Theory and Evidence

Information Systems Research, 2016, Forthcoming
Posted: 10 May 2006 Last Revised: 03 Feb 2016
Accepted Paper Series
University of Maryland - Robert H. Smith School of Business, University of Michigan, Stephen M. Ross School of Business and Stephen M. Ross School of Business at the University of Michigan