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Queuing Theory eJournal

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Viewing: 101 - 150 of 163 papers

101.

When to Triage in Service Systems with Hidden Customer Class Identities?

Number of pages: 32 Posted: 27 Mar 2019
Working Paper Series
City University of Hong Kong (CityUHK) - Department of Management Sciences, University of North Carolina (UNC) at Chapel Hill and Department of Statistics and Operations Research
Downloads 52
102.

A Structural Estimation Approach to Agent Attrition

Number of pages: 44 Posted: 14 Jun 2018
Working Paper Series
University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School and University of North Carolina Kenan-Flagler Business School
Downloads 48
103.

Behavior-Aware Queueing: The Finite-Buffer Many-Server Setting

Number of pages: 83 Posted: 15 Jul 2020
Working Paper Series
The University of Chicago Booth School of Business, Smith School of Business at Queen's University and The University of Chicago Booth School of Business
Downloads 48
104.

When Service Times Depend on Customers' Delays: A Solution to Two Empirical Challenges

Number of pages: 23 Posted: 24 May 2019
Working Paper Series
Hong Kong University of Science and Technology, Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS) and Northwestern University - Department of Industrial Engineering and Management Sciences
Downloads 48
105.

Introduction to Essays in the Economics of Invasive Species Management

RIT Economics Department Working Paper No. 12-05
Number of pages: 40 Posted: 01 Jun 2012
Working Paper Series
Rochester Institute of Technology (RIT) - Department of Economics
Downloads 47
106.

Non-urgent Visits and Emergency Department Congestion: Patients' Choice and Incentive Mechanisms

Number of pages: 59 Posted: 13 Nov 2019
Working Paper Series
Singapore University of Technology and Design, Singapore University of Technology and Design (SUTD), TCS Innovation Labs and Singapore University of Technology and Design (SUTD)
Downloads 46
107.

Opaque Queues: Service Systems with Rationally Inattentive Customers

ESMT Berlin Working Paper No. 18-04
Number of pages: 42 Posted: 08 Oct 2018
Working Paper Series
ESMT European School of Management and Technology and ESMT European School of Management and Technology
Downloads 45
108.

Customer Service Chat Systems with General Service and Patience Times

Number of pages: 67 Posted: 02 Jul 2018
Working Paper Series
HKUST, London Business School and HKUST
Downloads 44
109.

Queueing Systems with Leadtime Constraints: A Fluid-Model Approach for Admission and Sequencing Control

European Journal of Operational Research 167 (2005) pp. 179-207
Number of pages: 29 Posted: 08 Feb 2013
Accepted Paper Series
Columbia Business School - Decision Risk and Operations and Northwestern University - Kellogg School of Management
Downloads 44
110.

Analysis of Unreliable Jackson-Type Queueing Networks with Dynamic Routing

Number of pages: 8 Posted: 19 Dec 2016
Working Paper Series
V.A. Trapeznikov Institute of Control Sciences, Russian Academy of Sciences
Downloads 43
112.

Order Now, Pickup in 30 Minutes: Managing Queues with Static Delivery Guarantees

Number of pages: 40 Posted: 09 Apr 2020
Working Paper Series
University of Texas at Dallas - Naveen Jindal School of Management, University of Texas at Dallas - Department of Information Systems & Operations Management and University of Texas at Dallas - Naveen Jindal School of Management
Downloads 39
113.

Value Iteration Proof of the Three-Server Heterogeneous Server Problem

Number of pages: 36 Posted: 08 Jan 2019 Last Revised: 05 Feb 2020
Working Paper Series
University of Science and Technology Beijing - Donlinks School of Economics and Management, Georgetown University - McDonough School of Business, Beijing Jiaotong University and Beijing Jiaotong University
Downloads 37
114.

Addressing Efficiency and Security Issues Through Oracle Project Status Inquiry (PSI) Automation

IJRDO-Journal of Business Management Science, Vol. 2, Issue 12, December 2015
Number of pages: 10 Posted: 11 Jan 2016 Last Revised: 18 Jul 2016
Accepted Paper Series
Department of Commerce, Delhi School of Economics, University of Delhi and KPMG, India
Downloads 36
115.

Queueing Theoretic Approaches to Financial Price Fluctuations

in Handbooks in OR&MS: Financial Engineering, 15, eds. John Birge and Vadim Linetsky, (Elsevier)
Number of pages: 36 Posted: 30 May 2016
Accepted Paper Series
University of Michigan at Ann Arbor - Department of Mathematics, Humboldt University of Berlin and Princeton University - Department of Operations Research and Financial Engineering
Downloads 36
116.

Time-Dependent Queueing Approach to Helicopter Allocation for Forest Fire Initial-Attack

INFOR Information Systems and Operational Research, Vol. 17, No. 1, February 1979
Number of pages: 13 Posted: 02 Jul 2016
Accepted Paper Series
University of Waterloo and University of Toronto
Downloads 34
117.

Managing Waiting Times in Diagnostic Medical Imagining

British Medical Journal Open, 2012
Number of pages: 11 Posted: 17 Apr 2013
Accepted Paper Series
Scuola Superiore Sant'Anna - Institute of Management and Scuola Superiore Sant'Anna di Pisa
Downloads 33
118.

Add-on Pricing: A Queuing Perspective

Number of pages: 43 Posted: 16 Apr 2020
Working Paper Series
Hong Kong University of Science and Technology, National University of Singapore and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 32
119.

A Novel Birth and Death Chain Formulation and Solution to a Spatial Queuing Problem

Number of pages: 23 Posted: 03 Oct 2019 Last Revised: 07 Oct 2019
Working Paper Series
Yale School of Management, Yale School of Management and Tsinghua University
Downloads 30
120.
Downloads 30
121.

Goods Allocation by Queuing and the Occurrence of Violence: A Probabilistic Analysis

RIT Economics Department Working Paper No. 11-08
Number of pages: 22 Posted: 24 Nov 2011
Working Paper Series
Rochester Institute of Technology (RIT) - Department of Economics and Claremont Colleges - Claremont Graduate University

Multiple version iconThere are 2 versions of this paper

Downloads 28
122.

On Designing a Socially-Optimal Expedited Service When Customers Have Heterogeneous Usage Rates

Number of pages: 32 Posted: 24 Jan 2020 Last Revised: 16 Feb 2020
Working Paper Series
University of Rochester - Simon Business School and University of Rochester - Simon Business School
Downloads 27
123.

Empirical Identification of Perceived Congestion

Empirical Economics, Forthcoming
Number of pages: 26 Posted: 05 Jan 2012 Last Revised: 08 Jul 2013
Accepted Paper Series
St Lawrence University
Downloads 26
124.

Deterministic Retrial Times are Optimal in Queues with Forbidden States

INFOR, Vol. 27, No. 3, pp. 374-386, August 1989
Number of pages: 14 Posted: 20 Feb 2009 Last Revised: 19 Oct 2010
Accepted Paper Series
University of North Carolina (UNC) at Chapel Hill and University of Texas at Dallas - Naveen Jindal School of Management
Downloads 25
125.

Queues Driven by Hawkes Processes

Stochastic Systems, Forthcoming
Number of pages: 54 Posted: 19 Jul 2017 Last Revised: 13 May 2018
Accepted Paper Series
Cornell University - School of Operations Research and Industrial Engineering and Cornell University - School of Operations Research and Industrial Engineering
Downloads 25
126.

On Queues with a Random Capacity: Some Theory, and An Application (Technical Appendix)

Number of pages: 8 Posted: 13 Sep 2017
Working Paper Series
University College London
Downloads 23
127.

Synchronizing Travelling and Waiting Processes: Customer Strategy with an Online Reservation System

Number of pages: 26 Posted: 08 Mar 2020
Working Paper Series
University of Toronto - Operations Management, University of Toronto - Rotman School of Management and Shanghai University of Finance and Economics - College of Business
Downloads 22
128.

On the Distributions of Infinite Server Queues With Batch Arrivals

Number of pages: 33 Posted: 22 May 2018 Last Revised: 05 Oct 2018
Working Paper Series
Cornell University - School of Operations Research and Industrial Engineering and Cornell University - School of Operations Research and Industrial Engineering
Downloads 20
129.

Capacity, Pricing and Assortment Management under Discrete Choice Model with Anticipated Wait

Number of pages: 40 Posted: 12 May 2020 Last Revised: 10 Aug 2020
Working Paper Series
Johns Hopkins University - Carey Business School
Downloads 19
130.

Effect of Service Priority and Resource Synchronization Choices on Landside Terminal Queues: Exact Analysis and Approximations

Number of pages: 49 Posted: 05 Mar 2020
Working Paper Series
Indian Institute of Management (IIM), Ahmedabad, University of Twente, Erasmus University Rotterdam (EUR) - Department of Technology and Operations Management and Erasmus University Rotterdam (EUR)
Downloads 18
131.

Bayesian Modeling of Abandonments in Ticket Queues

Number of pages: 40 Posted: 18 Oct 2018
Working Paper Series
University of Wisconsin - Milwaukee, Sheldon B. Lubar School of Business and George Washington University
Downloads 17
132.

Optimally Scheduling Heterogeneous Impatient Customers

Number of pages: 34 Posted: 15 Jun 2020
Working Paper Series
Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS), University of Southern California and Hong Kong University of Science and Technology
Downloads 17
133.

Optimization of a Multi-Server Stochastic Financial Queue

Number of pages: 13 Posted: 20 Jun 2019
Working Paper Series
Jagannath International Management School (JIMS), Jagannath University and Jagannath University, Jaipur

Multiple version iconThere are 2 versions of this paper

Downloads 14
134.

Designing Efficient Omni-Channel Services

Posted: 27 Jul 2020
Working Paper Series
University of Minnesota - Twin Cities - Department of Industrial and Systems Engineering, University of Minnesota - Twin Cities - Department of Industrial and Systems Engineering and Stony Brook University College of Business
Downloads 13
135.

Probabilistic Forecasting of Patient Waiting Times in an Emergency Department

Number of pages: 33 Posted: 23 Jun 2020
Working Paper Series
University of Oxford - Said Business School, University of Oxford - Said Business School and University of Oxford - Said Business School
Downloads 12
136.

Developing Models of the Control and Monitoring System of SMS-Network Platforms

Number of pages: 8 Posted: 28 Feb 2018 Last Revised: 27 Apr 2018
Working Paper Series
Independent
Downloads 10
137.

Optimization of a Multi-Server Stochastic Financial Queue

Proceedings of International Conference on Advancements in Computing & Management (ICACM) 2019
Number of pages: 9 Posted: 07 Oct 2019
Working Paper Series
Jagannath International Management School (JIMS), Jagannath University and Jagannath University, Jaipur

Multiple version iconThere are 2 versions of this paper

Downloads 7
138.

The Effect of Flexible Service Rates in Appointment Scheduling Systems

Number of pages: 32 Posted: 24 Jun 2020
Working Paper Series
City University of New York - Narendra Paul Loomba Department of Management and Baruch College
Downloads 7
139.

Waiting Time Analysis in Outpatients Drugs Polyclinic and Psychiatric Polyclinic at Rumah Sakit Ketergantungan Obat Jakarta 2017

Number of pages: 12 Posted: 09 Nov 2018
Working Paper Series
University of Pembangunan Nasional “Veteran” Jakarta - Faculty of Health Science and University of Pembangunan Nasional "Veteran" Jakarta
Downloads 6
140.

A Survey and Experimental Comparison of Service-Level-Approximation Methods for Non-Stationary M(T)/M/S(T) Queueing Systems with Exhaustive Discipline

University of Alberta School of Business Research Paper No. 2013-181, INFORMS Journal on Computing Spring, Vol. 19, No. 2, 201-214, 2002
Posted: 28 Jun 2013
Accepted Paper Series
University of Alberta - Department of Accounting, Operations & Information Systems, Independent, Independent, Independent and Independent
141.

Analytical Reliability Models and Their Application for Planning and Optimisation of Telecommunication Networks

Posted: 12 Feb 2016
Working Paper Series
V.A. Trapeznikov Institute of Control Sciences, Russian Academy of Sciences
142.

Call Center Labor Cross-Training: It's a Small World after All

Management Science Vol. 53, No. 7, Complex Systems (Jul., 2007), pp. 1102-1112, University of Alberta School of Business Research Paper No. 2013-1049
Posted: 02 Jul 2013
Accepted Paper Series
Northwestern University - Department of Industrial Engineering and Management Sciences, University of Alberta - Department of Accounting, Operations & Information Systems and University of Michigan at Ann Arbor
143.

Centralized vs. Decentralized Ambulance Diversion: A Network Perspective

Management Science, July 2011, Vol. 57, No. 7, 1300-1319
Posted: 02 Jun 2010 Last Revised: 27 Mar 2019
Accepted Paper Series
Indian School of Business (ISB), Hyderabad - Operations Management and Northwestern University
144.

Equilibrium and Optimal Strategies for Placing Duplicate Orders in Queues

Posted: 26 Mar 2012
Working Paper Series
Hong Kong Polytechnic University - Faculty of Business and Tel Aviv University - Department of Statistics and Operations Research
145.

Goods Allocation by Queuing and the Occurrence of Violence: A Probabilistic Analysis

International Review of Economics & Finance, Vol. 24, 2012
Posted: 08 Feb 2012
Accepted Paper Series
Rochester Institute of Technology (RIT) - Department of Economics and Claremont Colleges - Claremont Graduate University

Multiple version iconThere are 2 versions of this paper

146.

Graphical Spreadsheets Simulation of Queues

INFORMS Transactions on Education, Vol. 2, No. 2, pp. 27-39, 2002, University of Alberta School of Business Research Paper No. 2013-199
Posted: 28 Jun 2013
Accepted Paper Series
University of Alberta - Department of Accounting, Operations & Information Systems and University of Calgary - Haskayne School of Business
147.

M/M/1 Retrial Queue with Bernoulli Feedback, Linear Retrial Rate, Collisions and State-Dependent Arrival Rates

The IUP Journal of Operations Management, Vol. XI, No. 2, pp. 54-64, May 2012
Posted: 15 Oct 2012
Accepted Paper Series
Banasthali University, Rajasthan and Apaji Institute of Mathematics and Applied Computer Technology
148.

Markov Chain Models of a Telephone Call Centre with Call Blending

Computers & Operations Research vol. 34 no. 6 pp. 1616-1645, University of Alberta School of Business Research Paper 2013-182
Posted: 02 Jul 2013
Accepted Paper Series
Independent, University of Montreal, Independent, University of Alberta - Department of Accounting, Operations & Information Systems and School of Mathematics, Univ. of Southampton
149.

Maximizing Throughput in Finite-Source Parallel Queue Systems

European Journal of Operational Research, Volume 217, Issue 3, 16 March 2012, pp. 554–559, University of Alberta School of Business Research Paper No. 2013-196
Posted: 28 Jun 2013
Accepted Paper Series
University of Alberta - Department of Accounting, Operations & Information Systems, University of Alberta - Department of Accounting, Operations & Information Systems and University of Alberta - Department of Accounting, Operations & Information Systems
150.

Optimal Configuration of a Service Delivery Network: An Application to a Financial Services Provider

Production and Operations Management, Forthcoming
Posted: 25 Jul 2009
Accepted Paper Series
Fidelity Investments, Inc., University of Miami, Wyeth Pharmaceuticals and University of Miami - Department of Management