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Partnering with the Private Sector to Introduce New Physical, Human and Social Capital - Isolating Criteria for Success

UTS Working Paper No. 133

29 Pages Posted: 27 Jan 2006  

Scott Burd

KPMG, USA

Carolyn V. Currie

University of Technology, Sydney - School of Finance and Economics

Date Written: February 2004

Abstract

Governments are being pressured to provide better service, which is consistent, faster, and more accurate while effecting cost reductions, increasing employee morale and enhancing the business environment. This has been achieved in two ways - through Electronic Service Delivery (ESD) and through partnering with the private sector, rather than by outsourcing or privatisation. This paper reviews case studies where outcomes of ESD and partnering have been successful in order to highlight preconditions for success and characteristics of beneficial transformations.

Suggested Citation

Burd, Scott and Currie, Carolyn V., Partnering with the Private Sector to Introduce New Physical, Human and Social Capital - Isolating Criteria for Success (February 2004). Available at SSRN: https://ssrn.com/abstract=877036 or http://dx.doi.org/10.2139/ssrn.877036

Carolyn V. Currie

University of Technology, Sydney - School of Finance and Economics ( email )

Haymarket
Sydney, NSW 2007
Australia

HOME PAGE: http://datasearch.uts.edu.au/business/finance/staff/StaffDetails.cfm?UnitStaffId=98

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