Zeynep Ton

Independent

No Address Available

SCHOLARLY PAPERS

4

DOWNLOADS

418

CITATIONS

2

Scholarly Papers (4)

1.

The Effect of Labor on Profitability: The Role of Quality

Harvard Business School Technology & Operations Mgt. Unit Research Paper No. 09-040
Number of pages: 33 Posted: 19 Sep 2008 Last Revised: 27 Jul 2009
Zeynep Ton
Independent
Downloads 418 (64,331)
Citation 2

Abstract:

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Labor Capacity Management, Quality, Retail Operations

2.

Home Depot and Interconnected Retail

Harvard Business School Marketing Unit Case No. 512-036
Posted: 09 May 2012
Jose B. Alvarez, Zeynep Ton and Ryan Johnson
Harvard Business School, Marketing Unit, Independent and Harvard Business School

Abstract:

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3.

IBM Retail Business Assessment at Dillard's, Inc.: Managing Staffing Levels to Improve Conversion

HBS Case No. 610-051, Harvard Business School Technology & Operations Mgt. Unit
Posted: 16 May 2010
Zeynep Ton
Independent

Abstract:

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4.

Mercadona

HBS Case No. 610-089, Harvard Business School Technology & Operations Mgt. Unit
Posted: 16 May 2010
Zeynep Ton and Simon Harrow
Independent and Harvard Business School, Europe Research Center

Abstract:

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