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Ulrike Murfett


Nanyang Technological University (NTU) - Nanyang Business School

 Singapore, 639798
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Is Courtesy Enough? 'Solidarity' in Call Center Interactions | Show Abstract | Download This Paper | Open PDF in Browser |
Ross School of Business Paper No. 1103
Number of Pages in PDF File: 50
Clark, Colin
University of Sydney - Centre of English Teaching
Rogers, Priscilla
University of Michigan, Stephen M. Ross School of Business
Ulrike Murfett
Nanyang Technological University (NTU) - Nanyang Business School
Ang, Soon
Nanyang Business School, Nanyang Technological University
06 May 08
Last Revised:
20 May 08

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