Xiaoquan (Michael) Zhang

Chinese University of Hong Kong

Professor

Shatin, N.T.

Hong Kong

Massachusetts Institute of Technology (MIT) - Center for Digital Business

77 Massachusetts Avenue

50 Memorial Drive

Cambridge, MA 02139-4307

United States

  • Chinese University of Hong Kong

  • Massachusetts Institute of Technology (MIT) - Center for Digital Business

SCHOLARLY PAPERS

18

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Scholarly Papers (18)

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1.

Group Size and Incentives to Contribute: A Natural Experiment at Chinese Wikipedia

American Economic Review, Forthcoming, NET Institute Working Paper No. 07-22
Number of pages: 17 Posted: 15 Oct 2007 Last Revised: 01 Sep 2014
Xiaoquan (Michael) Zhang and Feng Zhu
Chinese University of Hong Kong and Harvard University - Harvard Business School
Downloads 1,452 (18,633)
Citation 31

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incentives to contribute, group size, public goods, social effects, Wikipedia, Internet censorship

2.

Using Online Reviews as a Proxy of Word-of-Mouth for Motion Picture Revenue Forecasting

Number of pages: 34 Posted: 18 Nov 2004
Chrysanthos Dellarocas, Neveen Awad and Xiaoquan (Michael) Zhang
Boston University, Questrom School of Business - Department of Information Systems, Stephen M. Ross School of Business at the University of Michigan and Chinese University of Hong Kong
Downloads 1,061 (29,602)
Citation 26

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Online reviews, motion pictures, revenue forecasting, diffusion models

3.

Online Product Reviews-Triggered Dynamic Pricing: Theory and Evidence

Information Systems Research, 2019
Number of pages: 35 Posted: 17 Oct 2014 Last Revised: 06 Jan 2020
Juan Feng, Xin Li and Xiaoquan (Michael) Zhang
Department of Management Science & Engineering, City University of Hong Kong (CityU) - Department of Information Systems and Chinese University of Hong Kong
Downloads 593 (64,850)
Citation 6

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Pricing, Online Product Reviews, Big Data, Analytical Model, Empirical Study

4.

Innovation Incentives for Information Goods

MIT Sloan Research Paper No. 4780-10
Number of pages: 27 Posted: 12 Dec 2009 Last Revised: 29 Oct 2014
Erik Brynjolfsson and Xiaoquan (Michael) Zhang
National Bureau of Economic Research (NBER) and Chinese University of Hong Kong
Downloads 571 (68,103)

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Digital Goods, Bundling, Innovation, Incentives, Mechanism Design, Information, Online Content

5.

U-Shaped Conformity in Online Social Networks

NET Institute Working Paper No. 12-15
Number of pages: 55 Posted: 11 Nov 2012 Last Revised: 08 Aug 2018
Monic Sun, Xiaoquan (Michael) Zhang and Feng Zhu
Questrom School of Business, Boston University, Chinese University of Hong Kong and Harvard University - Harvard Business School
Downloads 297 (144,247)
Citation 6

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conformity, normative social influence, social networks, field experiment

6.

Managing Customer Relationships in the Social Media Era: Introducing the Social CRM House

Journal of Interactive Marketing, 27 (2013) 270–280
Number of pages: 11 Posted: 21 May 2015
Edward Malthouse, Michael Haenlein, Bernd Skiera, Egbert Wege and Xiaoquan (Michael) Zhang
Northwestern University, ESCP Europe, Goethe University Frankfurt, Roland Berger Strategy Consultants and Chinese University of Hong Kong
Downloads 270 (159,017)
Citation 2

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Customer relationship management, social media, engagement, information technology, customer insight, employees, key performance indicators

7.

Digital Goods Reselling: Implications on Cannibalization and Price Discrimination

Number of pages: 50 Posted: 09 Dec 2020 Last Revised: 18 Apr 2022
Hongqiao Chen, Ying-Ju Chen, Yang Li, Xiaoquan (Michael) Zhang and Sean Zhou
Nanjing University - School of Management and Engineering, Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management, University of Western Ontario - Richard Ivey School of Business, Chinese University of Hong Kong and The Chinese University of Hong Kong (CUHK) - Department of Decision Sciences & Managerial Economics
Downloads 240 (179,232)

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peer-to-peer sharing, secondary marketing, subscription service, digital goods pricing, market clearing equilibrium, price discrimination, nonlinear pricing, two-part tariff

8.

Estimating Tie Strength in Multi-Relation Online Social Networks

Number of pages: 48 Posted: 06 Oct 2014
Xi Chen, Chong (Alex) Wang and Xiaoquan (Michael) Zhang
Erasmus University, City University of Hong Kong and Chinese University of Hong Kong
Downloads 142 (283,932)

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Online social network, Multi-relation network, Tie strength, Reversible-jump algorithm

9.

Development Trajectory of Blockchain Platforms: the Role of Multi-Role

Number of pages: 59 Posted: 14 Jan 2022
Tianyi Li and Xiaoquan (Michael) Zhang
The Chinese University of Hong Kong (CUHK) - Department of Decision Sciences & Managerial Economics and Chinese University of Hong Kong
Downloads 118 (324,288)

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blockchain, platform development, network dynamics, technology adoption, multi-role

10.

Unintended Emotional Effects of Online Health Communities: A Text Mining-Supported Empirical Study

MIS Quarterly
Number of pages: 21 Posted: 11 Jun 2019 Last Revised: 19 Apr 2022
Jiaqi Zhou, Qingpeng Zhang, Sijia Zhou, Xin Li and Xiaoquan (Michael) Zhang
City University of Hong Kong (CityU) - School of Data Science, City University of Hong Kong, City University of Hong Kong (CityU) - Department of Information Systems, City University of Hong Kong (CityU) - Department of Information Systems and Chinese University of Hong Kong
Downloads 104 (355,911)

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emotional contagion, emotional support; text classification; deep learning; online health community

11.

Numerological Heuristics and Credit Risk in P2P Lending

Number of pages: 42 Posted: 08 May 2020 Last Revised: 20 Apr 2021
Maggie Hu, Xiaoyang Li, Yang Shi and Xiaoquan (Michael) Zhang
The Chinese University of Hong Kong, Jinan University, The Chinese University of Hong Kong (CUHK) and Chinese University of Hong Kong
Downloads 100 (362,915)

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Credit risk; Numerological heuristics; Round-number heuristic; Lucky-number heuristic; Information asymmetry; P2P lending

12.

Economic Downturn and Volunteering: Do Economic Crises Affect Content Generation on Wikipedia?

ZEW - Centre for European Economic Research Discussion Paper No. 15-078
Number of pages: 38 Posted: 04 Jan 2016
Michael E. Kummer, Olga Slivko and Xiaoquan (Michael) Zhang
University of East Anglia (UEA), Rotterdam School of Management, Erasmus University and Chinese University of Hong Kong
Downloads 78 (422,009)
Citation 2

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public goods, unemployment, online platforms, user generated content

13.

'Propose and Review': Interactive Bias Mitigation for Machine Classifiers

Number of pages: 38 Posted: 28 Jun 2022
Tianyi Li, Zhoufei Tang, Tao Lu and Xiaoquan (Michael) Zhang
The Chinese University of Hong Kong (CUHK) - Department of Decision Sciences & Managerial Economics, Southern University of Science and Technology, Southern University of Science and Technology and Chinese University of Hong Kong
Downloads 27 (650,467)

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algorithmic bias, fairness, machine-learning classifier, bias mitigation, data transformation

14.

Investor Attention or Investor Sentiment: How Social Media React to ESG?

Posted: 17 Sep 2021 Last Revised: 31 May 2022
Xiaoquan (Michael) Zhang, D. Xu, H. Hong and Kalok Chan
Chinese University of Hong Kong, affiliation not provided to SSRN, affiliation not provided to SSRN and CUHK Business School

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ESG; investor attention; investor sentiment; social media; online investment communities

15.

Mutual Disclosures and Content Intimacy in User Engagement: Evidence from an Online Chat Group

Posted: 26 Mar 2021 Last Revised: 31 May 2022
Yue (Katherine) Feng, Xianghua Lu and Xiaoquan (Michael) Zhang
Hong Kong Polytechnic University - Department of Management and Marketing, affiliation not provided to SSRN and Chinese University of Hong Kong

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Online chat groups, Information disclosure, Mutual disclosures, Content intimacy consistency, User engagement

16.

Self-Cannibalization of Durable Goods with Sharing: A Producer Perspective

Posted: 24 Aug 2019
Xiaoquan (Michael) Zhang
Chinese University of Hong Kong

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Durable Goods, Sharing Economy, Resale Market, Self Cannibalization

17.

Network Positions and Contributions to Online Public Goods: The Case of the Chinese Wikipedia

Journal of Management Information Systems, Vol. 29, No. 2, pp. 11-40
Posted: 07 Feb 2013
Xiaoquan (Michael) Zhang and Chong (Alex) Wang
Chinese University of Hong Kong and City University of Hong Kong

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mass collaboration, natural experiment, network centrality, online public goods, effort allocation, Wikipedia

18.

Sampling of Information Goods

Decision Support Systems, Vol. 48, No. 1, pp. 14-22, December 2009
Posted: 06 Dec 2012
Chong (Alex) Wang and Xiaoquan (Michael) Zhang
City University of Hong Kong and Chinese University of Hong Kong

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advertising, digital information goods, free sample, information technology