Ravi Sharma

ESSEC Business School

Visiting Professor

Asia Pacific Campus

Singapore

http://linkedin.com/in/ravi-sharma-b53bb711

View CV
SCHOLARLY PAPERS

46

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CITATIONS
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Top 17,420

in Total Papers Citations

19

Scholarly Papers (46)

1.

Value-Added Knowledge Management for Financial Performance: The Case of an East Asian Conglomerate

VINE - The Journal of Information and Knowledge Management Systems, Vol. 37, No. 4, pp. 484-501, 2007
Number of pages: 18 Posted: 26 Aug 2008
Ravi Sharma
ESSEC Business School
Downloads 468 (43,628)

Abstract:

Knowledge management, Intellectual capital, Financial management, Economic value added

2.

Effective E-Commerce Strategies for Small Online Retailers

International Journal of Electronic Business, Vol. 7, No. 5, pp.445–472, 2009 ,
Number of pages: 28 Posted: 10 Sep 2009
Nanyang Technological University (NTU), ESSEC Business School and affiliation not provided to SSRN
Downloads 446 (47,243)
Citation 1

Abstract:

e-commerce strategies, critical success factors, e-commerce management

3.

Best Practices for Communication between Client and Vendor in IT Outsourcing Projects

Journal of Information, Information Technology, and Organizations, Vol. 3, pp. 61-93, 2008
Number of pages: 33 Posted: 26 Aug 2008 Last Revised: 19 Sep 2008
ESSEC Business School, affiliation not provided to SSRN, Nanyang Technological University (NTU) and affiliation not provided to SSRN
Downloads 410 (42,205)

Abstract:

IT Outsourcing, Project Management, Trust, Risk, Technical Communication, Communication

Bridging the Digital Divide in Asia - Challenges and Solutions

International Journal of Technology, Knowledge & Society, Vol. 1, No. 3, 2008
Number of pages: 19 Posted: 27 May 2008
Ravi Sharma and Intan
ESSEC Business School and Nanyang Technological University (NTU) - Wee Kim Wee School of Communication and Information
Downloads 176 (135,333)
Citation 5

Abstract:

Digital Divide, Information Society, Enabling Technologies, Policy Framework, Knowledge Economy

Bridging the Digital Divide in Asia - Challenges and Solutions

International Journal of Technology, Knowledge & Society, Vol. 1, No. 3, 2005/2006.
Number of pages: 19 Posted: 29 Aug 2008
Ravi Sharma and Intan
ESSEC Business School and Nanyang Technological University (NTU) - Wee Kim Wee School of Communication and Information
Downloads 83 (241,518)
Citation 5

Abstract:

Digital Divide, Information Society, Enabling Technologies, Policy Framework, Knowledge Economy

5.

Leveraging Knowledge Management for Growth: A Case Study of Tata Consultancy Services

Ravi S. Sharma, “Leveraging Growth with Knowledge Management – a case study of Tata Consultancy Services”, Journal of IT Case and Application Research, 9 (4), pp. 29-65, 2007.,
Number of pages: 39 Posted: 22 Jul 2013
ESSEC Business School, SP Jain Institute of Management, SP Jain Institute of Management, SP Jain Institute of Management, SP Jain Institute of Management, SP Jain Institute of Management and SP Jain Institute of Management
Downloads 252 (52,190)

Abstract:

growth strategy, learning organization, knowledge management, knowledge audit, knowledge management strategy, knowledge strategy, knowledge transfer

6.

The Economics of Delivering Digital Content Over Mobile Networks

Journal of Media Business Studies, Vol. 6, No. 2, Spring 2009
Number of pages: 26 Posted: 23 Sep 2008
Ravi Sharma and Steven S. Wildman
ESSEC Business School and Michigan State University
Downloads 236 (99,492)
Citation 1

Abstract:

7.

Why Consumers Purchase New Mobile Phones: Modeling the Process of Decision-Making

Number of pages: 16 Posted: 09 Jul 2013
Cong Kristy Shi, Xiaoming Hao and Ravi Sharma
Nanyang Technological University (NTU), Nanyang Technological University (NTU) and ESSEC Business School
Downloads 161 (115,865)

Abstract:

Expected MDS Attributes, Expected Mobile Phone Attributes, Perceived Benefits, Cost-Benefit Equilibrium, Mobile Phone Purchase Intention

8.

Bridging the Knowledge Gap in Developing Societies: A Field Study of Indonesia, Vietnam and Myanmar

The International Journal of Technology, Knowledge and Society, Vol. 5, No. 5, pp.1-28, 2009
Number of pages: 38 Posted: 17 Feb 2009 Last Revised: 16 Sep 2009
affiliation not provided to SSRN, affiliation not provided to SSRN, affiliation not provided to SSRN and ESSEC Business School
Downloads 160 (125,470)
Citation 2

Abstract:

National Intellectual Capital, Knowledge Society, Knowledge Based Economy, Knowledge Policy

9.

The Worldwide Mobile Data Services Study (WMDSS): 2008 Singapore Survey and Results

Number of pages: 30 Posted: 19 Jan 2009
Ravi Sharma and Lena Stephanie Felix
ESSEC Business School and Nanyang Tehnological University
Downloads 141 (157,528)

Abstract:

mobile data services, Singapore mobile survey, 3.5 G applications

10.

The Emergence of Electronic Word-of-Mouth as a Marketing Channel for the Digital Marketplace

Ravi S. Sharma, Miguel Morales-Arroyo, and Tushar Pandey. “The Emergence of Electronic Word-of-Mouth as a Marketing Channel for the Digital Marketplace”, Journal of Information, Information Technology, and Organizations Volume 6, pp. 41-61, 2012,
Number of pages: 21 Posted: 09 Jul 2013
ESSEC Business School, National Autonomous University of Mexico (UNAM) and Nanyang Technological University (NTU) - Wee Kim Wee School of Communication and Information
Downloads 138 (117,489)

Abstract:

digital economy, word of mouth marketing, social media, e-business uncertainty, music albums, music distribution, latency window

11.

Beyond the Digital Divide: A Conceptual Framework for Analyzing Knowledge Societies

Journal of Knowledge Management, Vol. 12, No. 5, 2008
Number of pages: 20 Posted: 27 Aug 2008 Last Revised: 03 Mar 2015
ESSEC Business School, affiliation not provided to SSRN, Bina Nusantara University (Binus) - Binus Business School and affiliation not provided to SSRN
Downloads 135 (151,319)
Citation 1

Abstract:

National Intellectual Capital, Sustainable Development, Knowledge Economy, knowledge policy

12.

Adding Value in Digital Media Networks

Proceedings of the 17th Asian Media Information and Communication Centre (AMIC) Annual Conference, Manila, July 14-16, 2008
Number of pages: 13 Posted: 26 Aug 2008
Bina Nusantara University (Binus) - Binus Business School, affiliation not provided to SSRN and ESSEC Business School
Downloads 115 (184,788)
Citation 1

Abstract:

13.

Two Heads are Better than One: Leveraging Web 2.0 for Business Intelligence

International Journal of Systems and Service-Oriented Engineering, Vol. 1, No. 2, pp. 1-24, April-June 2010
Number of pages: 123 Posted: 13 Oct 2010
Ravi Sharma, Dwight Tan and Winston Cheng
ESSEC Business School, affiliation not provided to SSRN and affiliation not provided to SSRN
Downloads 91 (202,445)

Abstract:

Business Intelligence Activities, Individual Performance, Knowledge Management Strategy, Social Networking, Web 2.0

14.

Replicating the Knowledge Society in Ghana: A Qualitative Policy Review

Number of pages: 20 Posted: 19 Jan 2009
ESSEC Business School, affiliation not provided to SSRN and Council of Scientific & Industrial Research (CSIR)-Ghana
Downloads 88 (219,766)

Abstract:

Knowledge economy, knowledge society, Ghana, South Africa, Malaysia, OECD, HDI, World Bank, Index, Policy

15.

The Impact of Electronic Word-of-Mouth in the Distribution of Digital Goods

Sharma, Ravi S., & Pandey, Tushar (2011). "The impact of electronic word-of-mouth in the distribution of digital goods." Webology, 8(1), Article 84
Number of pages: 13 Posted: 09 Jul 2013
Ravi Sharma and Tushar Pandey
ESSEC Business School and Nanyang Technological University (NTU) - Wee Kim Wee School of Communication and Information
Downloads 75 (201,051)

Abstract:

Social media, Web 2.0, Blogs, Online communities

16.

Scenario Planning and Strategic Analysis of the Online Music Industry

Number of pages: 9 Posted: 28 Jun 2013
Yang Yi and Ravi Sharma
Nanyang Technological University (NTU) and ESSEC Business School
Downloads 74 (202,445)

Abstract:

scenario planning, online music industry, DRM, business model, business model

17.

On the Road to 3G in Asia

WIRELESSWORLD, April 2004
Number of pages: 7 Posted: 26 Aug 2008 Last Revised: 19 Sep 2008
Ravi Sharma
ESSEC Business School
Downloads 74 (256,394)

Abstract:

18.

Developing Corporate Taxonomies for Knowledge Auditability - A Framework for Good Practices

Journal of Knowledge Organization, Vol. 35, No. 1, 2008
Number of pages: 33 Posted: 31 May 2012
ESSEC Business School, affiliation not provided to SSRN and affiliation not provided to SSRN
Downloads 72 (215,205)

Abstract:

knowledge ontologies, taxonomy tools and methods, knowledge mobilization

19.

A Knowledge Framework for Development - Empirical Investigation of 30 Societies

International Journal of Knowledge Management, Vol. 6, No. 4, September 2010
Number of pages: 28 Posted: 12 Oct 2010
ESSEC Business School, affiliation not provided to SSRN and affiliation not provided to SSRN
Downloads 72 (243,039)
Citation 1

Abstract:

Knowledge society, PEST analysis, Hygiene factors, Competitive factors

20.

Assessing Value Creation and Value Capture in Digital Business Ecosystems

Ravi S. Sharma, Francis Pereira and Narayan Ramasubbu. “Assessing Value Creation and Value Capture in Digital Business Ecosystems” - International Journal of Information Technology Vol. 16, No. 2, 2010,
Number of pages: 8 Posted: 22 Jul 2013
ESSEC Business School, University of Southern California, Singapore Management University, Nanyang Technological University (NTU) and Singapore Management University - Lee Kong Chian School of Business
Downloads 71 (189,601)

Abstract:

digital business models, strategy design, value analysis, business modeling, Interactive Digital Media, start ups

21.

Beyond the Digital Divide: Policy Analysis for Knowledge Societies

Journal of Knowledge Management, Vol. 13, No. 5, 2009
Number of pages: 17 Posted: 10 Sep 2009
affiliation not provided to SSRN, affiliation not provided to SSRN and ESSEC Business School
Downloads 67 (250,543)
Citation 3

Abstract:

national intellectual capital, sustainable development, knowledge economy, knowledge policy

22.

A Vision for a Knowledge Society and Learning Nation: The Role of a National Library System

The Icfai University Journal of Knowledge Management, Vol. VII, Nos. 5 & 6, pp. 91-113, 2009
Number of pages: 32 Posted: 10 Sep 2009
Ravi Sharma, Chia Yew Boon and Sean Lim
ESSEC Business School, affiliation not provided to SSRN and affiliation not provided to SSRN
Downloads 64 (254,422)
Citation 1

Abstract:

public libraries and information resources, knowledge based economy, knowledge policy, learning community

23.

Realising the Strategic Impact of Business Intelligence Tools

The Journal of Information and Knowledge Management Systems, Vol. 41, No. 2, 2011, pp. 113-131
Number of pages: 19 Posted: 28 Jun 2013
Ravi Sharma and Vironica Djiaw
ESSEC Business School and Nanyang Technological University (NTU) - Wee Kim Wee School of Communication and Information
Downloads 61 (239,433)

Abstract:

strategic knowledge management, effectiveness of knowledge systems, balanced scorecard, organizational performance measurement, market intelligence

24.

Analysing Knowledge Disparity and Value Creation: Towards a K-Gini Coefficient

International Journal of Knowledge-Based Development, Vol. 1, No. 3, pp. 242–262, 2010,
Number of pages: 21 Posted: 12 Oct 2010
Ravi Sharma and Ganesh Chandrasekar
ESSEC Business School and affiliation not provided to SSRN
Downloads 41 (287,127)

Abstract:

knowledge society, development policy, knowledge disparity measures

25.

Knowledge Exchanges in the Global Organization – Learning from the Genius of Al-Biruni

Number of pages: 29 Posted: 06 Aug 2012
Praveen Samraj Sam and Ravi Sharma
affiliation not provided to SSRN and ESSEC Business School
Downloads 39 (318,742)

Abstract:

knowledge diffusion, knowledge management strategy, international knowledge flows

26.

On the Role of Universities in Building Knowledge and Human-Centred Societies

Dhanjoo N. Ghista and Ravi S. Sharma, "ON THE ROLES OF UNIVERSITIES IN BUILDING KNOWLEDGE AND HUMAN-CENTRED SOCIETIES", Journal of the World Universities Forum, Vol.1, No. 5, pp. 115-130, 2008
Number of pages: 20 Posted: 24 Sep 2008
Ravi Sharma and Dhanjoo Ghista
ESSEC Business School and Parkway College
Downloads 38 (346,170)

Abstract:

National Intellectual Capital, Learning Community, Knowledge Assets, Relational and Social Capital

27.

The Digitisation of Bollywood: Adapting to Disruptive Innovation

Lena Stephanie, Ravi S. Sharma & Narayan Ramasubbu, “The Digitalisation of Bollywood: adapting to disruptive innovation”, to appear in: Media Asia, 39 (1), 2012.,
Number of pages: 14 Posted: 22 Jul 2013
Nanyang Technological University (NTU) - Wee Kim Wee School of Communication and Information, ESSEC Business School and Singapore Management University
Downloads 35 (284,767)

Abstract:

28.

On the Use of Benchmarking and Good Practices for Knowledge Management for Development

Ravi S. Sharma, Makkati Iyoob Noorjahan Ahamed Iqbal and Monina M. Victoriano. “On the use of benchmarking and good practices for knowledge management for development” Knowledge Management Research & Practice, 1–15, 2012,
Number of pages: 15 Posted: 22 Jul 2013
ESSEC Business School, Nanyang Technological University (NTU) - Wee Kim Wee School of Communication and Information, Nanyang Technological University (NTU) - Wee Kim Wee School of Communication and Information and Nanyang Technological University (NTU) - Wee Kim Wee School of Communication and Information
Downloads 31 (353,025)

Abstract:

knowledge society, knowledge disparity, knowledge policy, knowledge economy, knowledge management index

Knowledge Dilemmas within Organizations: Resolutions from Game Theory

Ravi S. Sharma & Suman Bhattacharya, “Knowledge Dilemmas within Organizations: Resolutions from Game Theory” Knowledge-Based Systems, 45, 100-113, June 2013.,
Number of pages: 14 Posted: 20 Jun 2013
Ravi Sharma and Suman Bhattacharya
ESSEC Business School and Nanyang Technological University (NTU) - Wee Kim Wee School of Communication and Information
Downloads 17 (457,678)

Abstract:

knowledge flows, sharing and diffusion

Knowledge Dilemmas within Organizations: Resolutions from Game Theory

Ravi S. Sharma & Suman Bhattacharya, “Knowledge Dilemmas within Organizations: Resolutions from Game Theory” Knowledge-Based Systems, 45, 100-113, June 2013.,
Number of pages: 14 Posted: 22 Jul 2013
Ravi Sharma and Suman Bhattacharya
ESSEC Business School and Nanyang Technological University (NTU) - Wee Kim Wee School of Communication and Information
Downloads 11 (491,792)

Abstract:

Knowledge flows, Knowledge sharing and absorption, Knowledge strategies, Organizational performance

30.

A Socio-Technical Framework for Quality Assessment of Computer Information Systems

Industrial Management & Data Systems 101/5 (2001) 237-251
Number of pages: 15 Posted: 22 Jul 2013
Long Island University, ESSEC Business School and McMaster University
Downloads 27 (374,818)
Citation 3

Abstract:

Quality assurance, Information systems, ISO 9000

Deriving Value in Digital Media Networks

International Journal of Computer Science and Security, 2009
Number of pages: 12 Posted: 28 Jun 2013
Miguel Morales-Arroyo and Ravi Sharma
Nanyang Technological University (NTU) and ESSEC Business School
Downloads 26 (407,752)

Abstract:

Digital Economics, New Media Analysis, Game Theoretic Modeling

Deriving Value in Digital Media Networks

International Journal of Computer Science and Security, Vol. 3, No. 2, pp. 126-137, 2009
Posted: 10 Sep 2009
Ravi Sharma and Miguel Morales-Arroyo
ESSEC Business School and affiliation not provided to SSRN

Abstract:

digital economics, new media analysis, game theoretic modeling

32.

The Effectiveness of BI Tools on Business Performance

Ravi S. Sharma & Vironica Djiaw. “Realising The Strategic Impact Of Business Intelligence Tools.” VINE – the journal of information and knowledge management systems, Vol. 41 No. 2, pp. 113-131, 2011.,
Number of pages: 3 Posted: 22 Jul 2013
Ravi Sharma and Vironica Djiaw
ESSEC Business School and Nanyang Technological University (NTU) - Wee Kim Wee School of Communication and Information
Downloads 25 (356,503)

Abstract:

33.

Trend-Casting in the Interactive Digital Media Industry: Some Results and Guidelines

Asian Journal of Innovation and Policy, (2013) 2.1: 020-038
Number of pages: 19 Posted: 29 Jun 2013 Last Revised: 09 Jul 2013
Ravi Sharma and Yang Yi
ESSEC Business School and Thomson Reuters, Asia
Downloads 16 (415,766)

Abstract:

Digital media technology, strategic industry analysis, digital economy

34.

Towards a Strategic Tool for the Business Modeling of IDM Startups - Implementing the Advisor Framework

International Journal of Applied Engineering and Technology (Online), 2011 Vol. 1 (1)
Number of pages: 12 Posted: 29 Jun 2013
Ravi Sharma
ESSEC Business School
Downloads 12 (431,135)

Abstract:

Digital Business Strategy, Online Business Modeling, Value Analysis, Empathic Design

35.

Value-Based Mobile Data Services Adoption: General Results of an On-Going International Study

The International Journal of Technology, Knowledge, and Society 2013, Vol. 8 Issue 3
Number of pages: 19 Posted: 29 Jun 2013
Ravi Sharma and Xiaoming Hao
ESSEC Business School and Nanyang Technological University (NTU)
Downloads 11 (446,369)

Abstract:

Mobile Services, Multinational Markets, Perceived Value, Sacrifice, Adoption Intention, Multi-group Structural Equation Modeling

36.

Knowledge Exchanges in Smart-Sourcing Contracts - Learning from the Genius of Al-Biruni

Number of pages: 5 Posted: 22 Jul 2013
Samraj Praveen Sam and Ravi Sharma
Nanyang Technological University (NTU) and ESSEC Business School
Downloads 10 (431,135)

Abstract:

knowledge diffusion, knowledge transfer, cultural homophily, Al-Biruni, multiple intelligence, wisdom, smart-sourcing

37.

Operationalising the Sustainable Knowledge Society Concept Through a Multi-Dimensional Scorecard

Dragomirescu, H., and Sharma, R., BEST PRACTICES FOR THE KNOWLEDGE SOCIETY: PROMOTING THE DIALOGUE FOR SUSTAINABLE DEVELOPMENT AND A BETTER WORLD BASED ON KNOWLEDGE, M.D. Lytras et al., eds., 2009
Number of pages: 10 Posted: 10 Sep 2009 Last Revised: 06 Aug 2012
Ravi Sharma and Horatiu Dragomirescu
ESSEC Business School and affiliation not provided to SSRN
Downloads 7 (471,731)

Abstract:

composite indexes, knowledge society, sustainability, multi-dimensional scorecard, policy-making

38.

The Pervasiveness of Mobile Data Services: Do Usage and Attitudinal Divides Exist in Asia and North America?

International Journal of Electronic Business, Vol. 9, Nos. 1/2, 2011
Number of pages: 43 Posted: 29 Jun 2013
Nanyang Tehnological University, Nanyang Technological University (NTU), Nanyang Technological University (NTU) and ESSEC Business School
Downloads 5 (491,391)

Abstract:

MDSs, mobile data services, broadband data services and applications, mobile users

39.

Learning Communities in a Flat World: An Analysis of the People's Republic of China

The Second Knowledge Cities Summit (KC Summit 2009)
Number of pages: 11 Posted: 28 Jun 2013
Ravi Sharma
ESSEC Business School
Downloads 5 (486,709)

Abstract:

40.

Toward a Diagnostic Instrument for Assessing the Quality of Expert Systems

ACM SIGMIS Database 1992
Number of pages: 7 Posted: 22 Jul 2013
David W. Conrath and Ravi Sharma
McMaster University and ESSEC Business School
Downloads 4 (495,977)

Abstract:

measurement techniques, modeling techniques, performance attitudes, computer selection, performance and usage management

41.

3G vs Wlan: Hallowed Be This Union

Number of pages: 8 Posted: 27 Jun 2013 Last Revised: 28 Jun 2013
Ravi Sharma
ESSEC Business School
Downloads 4 (500,455)

Abstract:

42.

Design Principles for Doing Business on Second Life: An Immersive Ethnographic Study

Reza Yudaputra Azeharie and Ravi S. Sharma, “Design Principles for Doing Business on Second Life: an immersive ethnographic study”, to appear in: Journal of Virtual Worlds Research Vol 3 No 3, January 2011,
Number of pages: 27 Posted: 22 Jul 2013
Reza Azeharie and Ravi Sharma
Nanyang Technological University (NTU) and ESSEC Business School
Downloads 2 (476,866)

Abstract:

digital economy, business models, value analysis, virtual goods

43.

An Architecture of a Distributed Archive for Re-Useable Learning Objects

Number of pages: 14 Posted: 28 Jun 2013
School of Computer Engineering, Nanyang Technological University (NTU), Nanyang Technological University (NTU) and ESSEC Business School
Downloads 2 (504,829)

Abstract:

44.

Using a Taxonomy for Knowledge Audits: Some Field Experiences

Journal of Knowledge Management Practice, Vol. 11, No. 1, March 2010
Posted: 12 Oct 2010
ESSEC Business School, affiliation not provided to SSRN, affiliation not provided to SSRN and affiliation not provided to SSRN

Abstract:

Knowledge ontologies, Taxonomy tools, Taxonomy methods, Knowledge mobilization

45.

A Policy Framework for Developing Knowledge Societies

International Journal of Knowledge Society Research, Vol. 1, No. 1, pp. 22-45, Jan- Mar 2010
Posted: 30 Dec 2009 Last Revised: 12 Oct 2010
Ravi Sharma
ESSEC Business School

Abstract:

National Intellectual Capital, Sustainable Development, Knowledge Assets

46.

On the Use of a Diagnostic Tool for Knowledge Audits

Ravi S. Sharma and Naguib Chowdhury, "ONE THE USE OF A DIAGNOSTIC TOOL FOR KNOWLEDGE AUDITS"Journal of Knowledge Management Practice, vOL. 8, No. 4, 2007
Posted: 24 Sep 2008
Ravi Sharma
ESSEC Business School

Abstract:

Strategic alignment, Gap analysis, Knowledge mapping