Subrata Chakrabarty

Texas A&M University - Department of Management

College Station, TX 77843

United States

http://chakrabarty.com

SCHOLARLY PAPERS

15

DOWNLOADS

7,709

SSRN CITATIONS

16

CROSSREF CITATIONS

50

Scholarly Papers (15)

Strategies for Business Process Outsourcing: An Analysis of Alternatives, Opportunities and Risks

E-BUSINESS PROCESS MANAGEMENT: TECHNOLOGIES AND SOLUTIONS, J. Sounderpandian & T. Sinha, eds., 1st ed., pp. 204-229, IGI Publishing, 2007
Number of pages: 27 Posted: 16 Jun 2008 Last Revised: 17 Jun 2012
Subrata Chakrabarty
Texas A&M University - Department of Management
Downloads 1,416 (25,292)

Abstract:

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BPO, Business Process Outsourcing

Strategies for Business Process Outsourcing: An Analysis of Alternatives, Opportunities and Risks

ELECTRONIC BUSINESS: CONCEPTS, METHODOLOGIES, TOOLS AND APPLICATIONS, pp. 290-312, I. Lee, ed. 2009
Number of pages: 24 Posted: 25 Apr 2010 Last Revised: 15 Oct 2012
Subrata Chakrabarty
Texas A&M University - Department of Management
Downloads 309 (179,976)

Abstract:

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BPO, Business Process Outsourcing

2.

Organisational Culture of Customer Care: Market Orientation and Service Quality

International Journal of Services and Standards, Vol. 3, No. 2, pp. 137-153, 2007
Number of pages: 18 Posted: 16 Jun 2008 Last Revised: 08 Jun 2012
Kenneth W. Green, Subrata Chakrabarty and Dwayne Whitten
Henderson State University, Texas A&M University - Department of Management and Texas A&M University - Department of Information & Operations Management
Downloads 1,424 (25,548)
Citation 3

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Customer Care, Organizational Culture, Organisational Culture, Market Orientation, Service Quality, Service sector, services, MORTN, SERVQUAL, SERVPERF, Service Performance

3.

Understanding Service Quality and Relationship Quality in IS Outsourcing: Client Orientation & Promotion, Project Management Effectiveness, and the Task-Technology-Structure Fit

Journal of Computer Information Systems, Vol. 48, No. 2, pp. 1-15, 2008
Number of pages: 16 Posted: 16 Jun 2008 Last Revised: 02 Jul 2014
Subrata Chakrabarty, Dwayne Whitten and Kenneth W. Green
Texas A&M University - Department of Management, Texas A&M University - Department of Information & Operations Management and Henderson State University
Downloads 1,265 (30,331)
Citation 4

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Service Quality, Relationship Quality, User Satisfaction, Outsourcing

4.

Making Sense of the Sourcing and Shoring Maze: Various Outsourcing and Offshoring Alternatives

OUTSOURCING AND OFFSHORING IN THE 21ST CENTURY: A SOCIO ECONOMIC PERSPECTIVE, H.S. Kehal & V.P. Singh, eds., pp. 18-53, IGI Publishing, 2006
Number of pages: 37 Posted: 09 Jun 2008 Last Revised: 17 Jun 2012
Subrata Chakrabarty
Texas A&M University - Department of Management
Downloads 773 (60,600)

Abstract:

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Outsourcing, Offshoring, Insourcing, Onshoring, Nearshoring

5.

Real-Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues and Socio-Economic Paradigms

OUTSOURCING & OFFSHORING IN THE 21ST CENTURY: A SOCIO ECONOMIC PERSPECTIVE, H.S. Kehal & V.P. Singh, eds., pp. 248-281, IGI Publishing, 2006
Number of pages: 35 Posted: 29 Aug 2008 Last Revised: 31 Jul 2012
Subrata Chakrabarty
Texas A&M University - Department of Management
Downloads 696 (69,432)

Abstract:

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Case, Study, Outsourcing, Offshoring, Insourcing, Onshoring, Global Delivery, Cases, Studies

6.

The Journey to New Lands: Utilizing the Global IT Workforce Through Offshore-Insourcing

MANAGING IT PROFESSIONALS IN THE INTERNET AGE, P. Young & S. Huff, eds., 1st ed., pp. 277-318, IGI Publishing, 2007
Number of pages: 43 Posted: 16 Jun 2008 Last Revised: 25 Oct 2012
Subrata Chakrabarty
Texas A&M University - Department of Management
Downloads 367 (150,643)

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Offshore, Offshoring, Insourcing, Multinational, MNE, MNC, Greenfield, International, Entrepreneurship, Outsourcing, Global

7.

The Long-Term Sustenance of Sustainability Practices in MNCs: A Dynamic Capabilities Perspective of the Role of R&D and Internationalization

Journal of Business Ethics, 110 (2): 205-217, 2012
Number of pages: 14 Posted: 27 May 2012 Last Revised: 10 May 2013
Subrata Chakrabarty and Liang (Lucas) Wang
Texas A&M University - Department of Management and University of Western Ontario
Downloads 297 (189,002)
Citation 1

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Corporate Social Responsibility, Sustainability Practices, R&D, Innovation, Multinational, Internationalization, Dynamic Capabilities, Resource Based View

8.

The Strategic Choice to Continue Outsourcing, Switch Vendors, or Backsource: Do Switching Costs Matter?

Information & Management, Vol. 47, No. 3, pp. 167-175, 2010
Number of pages: 10 Posted: 25 Apr 2010 Last Revised: 08 Jun 2012
Dwayne Whitten, Subrata Chakrabarty and Robin Wakefield
Texas A&M University - Department of Information & Operations Management, Texas A&M University - Department of Management and Baylor University - Department of Information Systems
Downloads 293 (191,767)
Citation 2

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Outsourcing, Switching, Costs, Backsourcing, Customer, Vendor, Supplier, Strategy

9.

A Conceptual Model for Bidirectional Service, Information and Product Quality in an IS Outsourcing Collaboration Environment

Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06), Vol. 1, No. 7b, 2006
Number of pages: 11 Posted: 07 Jun 2008 Last Revised: 17 Jun 2012
Subrata Chakrabarty
Texas A&M University - Department of Management
Downloads 235 (238,948)

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Bidirectional, Outsourcing, Service Quality, Relationship Quality, Product Quality, Collaboration, Cross-border, Cross-organizational, information technology, IT, software development, project, lifecycle

10.

Revisiting a Proposed Definition of Professional Service Firms

Academy of Management Review, 36 (1, dialogue): 180-184, 2011.
Number of pages: 26 Posted: 02 Nov 2010 Last Revised: 08 Jun 2012
Asghar Zardkoohi, Leonard Bierman, Daria Panina and Subrata Chakrabarty
Texas A&M University - Department of Management, Texas A&M University - Department of Management, Texas A&M University - Department of Management and Texas A&M University - Department of Management
Downloads 193 (286,955)

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PSF, professional service, law, knowledge, what is a professional service firm, toward a theory and taxonomy of knowledge-intensive firms

11.

The Sidelining of Top IT Executives in the Governance of Outsourcing: Antecedents, Power Struggles, and Consequences

IEEE Transactions on Engineering Management, 58(4): 799-814, 2011.
Number of pages: 17 Posted: 02 Nov 2010 Last Revised: 13 Jun 2014
Subrata Chakrabarty and Dwayne Whitten
Texas A&M University - Department of Management and Texas A&M University - Department of Information & Operations Management
Downloads 154 (349,202)

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Agency theory, Chief Executive Officer (CEO), Chief Financial Officer (CFO), Chief Information Officer (CIO), Chief Operating Officer (COO), information technology (IT), outsourcing, politics, power, top management team, transaction cost theory, upper echelon theory

12.

Climate Change Mitigation and Internationalization: The Competitiveness of Multinational Corporations

Thunderbird International Business Review, Vol. 55, Issue 6, pp. 673-688 (2013)
Number of pages: 17 Posted: 27 Oct 2013
Subrata Chakrabarty and Liang (Lucas) Wang
Texas A&M University - Department of Management and University of Western Ontario
Downloads 110 (452,862)

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Corporate Social Responsibility, Global Warming, Greenhouse Gas Emissions, Anthropogenic Climate Change, Signaling Theory, Organizational Learning Theory, Utility Maximization Principle

13.

Encouraging Entrepreneurship: Microfinance, Knowledge Support, and the Costs of Operating in Institutional Voids

Thunderbird International Business Review, Vol. 55, Issue. 5, pp. 545-562, 2013
Number of pages: 20 Posted: 21 Aug 2013 Last Revised: 08 Mar 2014
Subrata Chakrabarty and A. Bass
Texas A&M University - Department of Management and affiliation not provided to SSRN
Downloads 101 (481,280)
Citation 1

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emerging markets, entrepreneurship, foreign direct investment, institutional voids, knowledge, micro-finance

14.

Institutionalizing Ethics in Institutional Voids: Building Positive Ethical Strength to Serve Women Microfinance Borrowers in Negative Contexts

Journal of Business Ethics, Vol. 119, Issue 4, pp. 529-542, 2014
Number of pages: 15 Posted: 05 Feb 2014
Subrata Chakrabarty and A. Bass
Texas A&M University - Department of Management and affiliation not provided to SSRN
Downloads 76 (573,821)
Citation 2

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microfinance, positive organizational ethics, poverty, gender inequality, women, entrepreneurship, institutionalization, institutional voids, corporate social responsibility.

15.

The Influence of National Culture and Institutional Voids on Family Ownership of Large Firms: A Country Level Empirical Study

Journal of International Management, Vol. 15, No. 1, 2009
Posted: 25 Jun 2008 Last Revised: 05 Mar 2021
Subrata Chakrabarty
Texas A&M University - Department of Management

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Family, Ownership, Culture, Collectivism, Power Distance, Institution, Institutional Void, Agency Theory, Financial Credit, Credit Crunch, Credit Crisis