Susan Jackman

University of Canterbiru

Lecturer in Accountancy

Private Bag 4800

Christchurch

SCHOLARLY PAPERS

2

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1,276

SSRN CITATIONS

0

CROSSREF CITATIONS

0

Scholarly Papers (2)

1.

Customer Profitability Analysis: Frustration Leads to Evolution

New Zealand Journal of Applied Business Research, Vol. 1, No. 1, pp. 125-135, September 2002
Number of pages: 11 Posted: 18 Aug 2003
Susan Jackman and Yvonne P. Shanahan
University of Canterbiru and University of Canterbury - Department of Accountancy Finance and Information Systems
Downloads 1,276 (30,990)

Abstract:

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customer profitability analysis, case study, management accounting, customer relationship management

2.

Note on a New Zealand Replication of the Innes Et Al UK Activity Based Costing Survey

Posted: 19 May 2003
SUNY at Geneseo - John Wiley Jones School of Business, University of Canterbiru and University of Dundee - Department of Accountancy & Business Finance

Abstract:

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activity-based costing, survey replication, management accounting