Utpal M. Dholakia

Rice University - Jesse H. Jones Graduate School of Business

6100 South Main Street

P.O. Box 1892

Houston, TX 77005-1892

United States

SCHOLARLY PAPERS

43

DOWNLOADS
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34,429

CITATIONS
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SSRN RANKINGS

Top 5,634

in Total Papers Citations

91

Scholarly Papers (43)

1.

How Effective are Groupon Promotions for Businesses?

Number of pages: 17 Posted: 24 Oct 2010
Utpal M. Dholakia
Rice University - Jesse H. Jones Graduate School of Business
Downloads 7,247 (498)
Citation 3

Abstract:

social promotions, price promotions, coupon, Groupon

2.

How Businesses Fare with Daily Deals: A Multi-Site Analysis of Groupon, Livingsocial, Opentable, Travelzoo, and BuyWithMe Promotions

Number of pages: 31 Posted: 13 Jun 2011
Utpal M. Dholakia
Rice University - Jesse H. Jones Graduate School of Business
Downloads 5,983 (722)
Citation 5

Abstract:

3.

What Makes Groupon Promotions Profitable for Businesses?

Number of pages: 36 Posted: 20 Mar 2011
Utpal M. Dholakia
Rice University - Jesse H. Jones Graduate School of Business
Downloads 3,234 (2,030)
Citation 4

Abstract:

Social promotion, Groupon, social media, price promotions

4.

Daily Deal Fatigue or Unabated Enthusiasm? A Study of Consumer Perceptions of Daily Deal Promotions

Number of pages: 27 Posted: 13 Sep 2011 Last Revised: 26 Sep 2011
Utpal M. Dholakia and Sheryl E. Kimes
Rice University - Jesse H. Jones Graduate School of Business and Cornell University - School of Hotel Administration
Downloads 2,054 (4,769)
Citation 1

Abstract:

daily deals, consumer perceptions, Groupon, LivingSocial, price promotion, price sensitivity, marketing strategy

5.

A Startup’s Experience with Running a Groupon Promotion

Number of pages: 15 Posted: 17 May 2011
Utpal M. Dholakia and Gur Tsabar
Rice University - Jesse H. Jones Graduate School of Business and Gourmet Prep Meals, Houston
Downloads 2,014 (4,785)
Citation 2

Abstract:

social promotions, Groupon, ROI, promotion profitability

6.

Interplay between Brand and Brand Community: Evidence from European Car Clubs

Number of pages: 51 Posted: 22 Apr 2004
René Algesheimer, Utpal M. Dholakia and Andreas Hermann
University of Zurich, Rice University - Jesse H. Jones Graduate School of Business and University of St. Gallen - Department of Management/Business Administration
Downloads 1,353 (9,964)

Abstract:

Brand, brand community, normative influence, car clubs

7.

A Social Influence Model of Consumer Participation in Network- and Small-Group-Based Virtual Communities

International Journal of Research in Marketing, 2004
Number of pages: 47 Posted: 22 Apr 2004
Utpal M. Dholakia, Richard P. Bagozzi and Lisa Klein Pearo
Rice University - Jesse H. Jones Graduate School of Business, University of Michigan, Stephen M. Ross School of Business and Cornell University - School of Hotel Administration
Downloads 1,187 (11,760)
Citation 19

Abstract:

Virtual communities, internet marketing, consumer behavior, electronic commerce, we-intentions

8.

How Businesses Fare with Daily Deals as They Gain Experience: A Multi-Time Period Study of Daily Deal Performance

Number of pages: 31 Posted: 25 Jun 2012
Utpal M. Dholakia
Rice University - Jesse H. Jones Graduate School of Business
Downloads 792 (20,392)
Citation 1

Abstract:

daily deal promotions, Groupon, LivingSocial, price promotions, SMEs, small and medium sized businesses, marketing

9.

Customer Response to Restaurant Daily Deals

Number of pages: 32 Posted: 12 Sep 2011 Last Revised: 30 Sep 2011
Sheryl E. Kimes and Utpal M. Dholakia
Cornell University - School of Hotel Administration and Rice University - Jesse H. Jones Graduate School of Business
Downloads 719 (23,704)
Citation 1

Abstract:

Daily Deals, Restaurants, Revenue Management, Groupon, Restaurants.com, OpenTable

10.

The Impact of Customer Community Participation on Customer Behaviors: An Empirical Investigation

Number of pages: 39 Posted: 23 Nov 2009
University of Zurich, Rice University, Rice University - Jesse H. Jones Graduate School of Business and Rice University - Jones Graduate School of Management
Downloads 563 (35,439)
Citation 4

Abstract:

Customer community, online social interactions, customer relationship management, Hierarchical Bayes, MCMC, Multivariate Tobit

11.

Strategic Herding Behavior in Peer-to-Peer Loan Auctions

Number of pages: 32 Posted: 27 Apr 2010
Michal Herzenstein, Utpal M. Dholakia and Rick Andrews
University of Delaware, Rice University - Jesse H. Jones Graduate School of Business and University of Delaware
Downloads 506 (26,833)
Citation 1

Abstract:

Online auctions, bidding behavior, herding behavior, peer-to-peer lending

12.

Consumer Behavior in a Multichannel, Multimedia Retailing Environment

Number of pages: 34 Posted: 13 Dec 2009
Rice University - Jesse H. Jones Graduate School of Business, University of Pennsylvania - Marketing Department, affiliation not provided to SSRN, University of Wisconsin-Madison, University of Southern California - Marshall School of Business and Marketing Science Institute
Downloads 480 (41,228)
Citation 2

Abstract:

Multichannel, Multimedia, retailing, consumer behavior, memory, product assortment

13.

Effective Brand Community Management: Lessons from Customer Enthusiasts

Number of pages: 22 Posted: 23 Nov 2009
Utpal M. Dholakia and Silvia Vianello
Rice University - Jesse H. Jones Graduate School of Business and affiliation not provided to SSRN
Downloads 478 (48,209)
Citation 2

Abstract:

brand community, customer community, community management, fans, engagement

14.

An Assessment of Chronic Regulatory Focus Measures

Number of pages: 72 Posted: 22 Jun 2009
Kelly Haws, Utpal M. Dholakia and William O. Bearden
Vanderbilt University - Marketing, Rice University - Jesse H. Jones Graduate School of Business and affiliation not provided to SSRN
Downloads 450 (43,050)
Citation 1

Abstract:

regulatory focus theory, RFQ, personality, trait regulatory focus, selves, personality assessment

15.

Does Online Community Participation Foster Risky Financial Behavior?

Number of pages: 47 Posted: 14 Sep 2011
Rui Zhu, Utpal M. Dholakia, Xinlei Chen and René Algesheimer
Rice University, Rice University - Jesse H. Jones Graduate School of Business, University of British Columbia (UBC) - Sauder School of Business and University of Zurich
Downloads 423 (45,437)
Citation 1

Abstract:

Online Community Participation, Risk Preferences, Risky Financial Behavior

16.

The Effect of Explicit Reference Points on Consumer Choice and Online Bidding Behavior

Stanford GSB Research Paper No. 1823
Number of pages: 46 Posted: 02 Jan 2004
Utpal M. Dholakia and Itamar Simonson
Rice University - Jesse H. Jones Graduate School of Business and Stanford Graduate School of Business
Downloads 369 (61,022)
Citation 11

Abstract:

17.

Tell Me a Good Story and I May Lend You My Money: The Role of Narratives in Peer-to-Peer Lending Decisions

Number of pages: 44 Posted: 15 May 2011 Last Revised: 17 Aug 2011
Michal Herzenstein, Scott Sonenshein and Utpal M. Dholakia
University of Delaware, Rice University and Rice University - Jesse H. Jones Graduate School of Business
Downloads 352 (40,726)

Abstract:

Identities, narratives, peer-to-peer lending, decision making under uncertainty, consumer financial decision making

18.

Saving in Cycles: How to Get People to Save More Money

Psychological Science, Forthcoming
Number of pages: 18 Posted: 13 Nov 2013
Leona Tam and Utpal M. Dholakia
University of Wollongong - School of Management, Operations and Marketing and Rice University - Jesse H. Jones Graduate School of Business
Downloads 250 (83,399)

Abstract:

Cyclical time orientation, personal savings, implementation plan, future optimism, financial decision making

19.

Sector-Level Results from the 2015 Strategy and Corporate Performance in the Energy Industry (SCOPE) Study

Number of pages: 29 Posted: 23 Sep 2015
Vikas Mittal, Utpal M. Dholakia, Kyuhong Han and Ankur Dayal
Rice University, Rice University - Jesse H. Jones Graduate School of Business, Rice University, Jesse H. Jones Graduate School of Business and Rice University, Jesse H. Jones Graduate School of Business, Students
Downloads 236 (69,332)

Abstract:

Oil & Gas Industry, Energy Industry, Strategic Performance, Perception Survey, CSR, Reputation, Safety, Financial Management

20.

A Critical Review of Question-Behavior Effect Research

Number of pages: 70 Posted: 20 Nov 2009
Utpal M. Dholakia
Rice University - Jesse H. Jones Graduate School of Business
Downloads 182 (110,309)
Citation 2

Abstract:

Question Behavior Effect, Mere Measuement Effect, Self-Prophecy Effect, Effects of Surveys

21.

Virtual Team Performance in a Highly-Competitive Environment

Number of pages: 40 Posted: 31 Oct 2010
René Algesheimer, Utpal M. Dholakia and Călin Gurău
University of Zurich, Rice University - Jesse H. Jones Graduate School of Business and GSCM-Montpellier Business School
Downloads 151 (144,077)

Abstract:

Virtual Team Performance, IMOI Model, Longitudinal Structural Equation Model

22.

Three Senses of Desire in Consumer Research

Number of pages: 35 Posted: 05 Apr 2014
Utpal M. Dholakia
Rice University - Jesse H. Jones Graduate School of Business
Downloads 141 (93,400)

Abstract:

consumer desire, model of goal-directed behavior, buying impulse, goal desire, implementation desire, self-control, volition, compulsive buying

23.

Understanding the Effects of Post-Service Experience Surveys on Delay and Acceleration of Customer Purchasing Behavior: Evidence from the Automotive Services Industry

Number of pages: 54 Posted: 10 Feb 2010
Utpal M. Dholakia, Siddharth S. Singh and Robert A. Westbrook
Rice University - Jesse H. Jones Graduate School of Business, Rice University - Jones Graduate School of Management and Rice University - Jones Graduate School of Management
Downloads 126 (168,575)

Abstract:

24.

The Effects of Time Frames on Personal Savings Estimates, Saving Behavior, and Financial Decision Making

Number of pages: 35 Posted: 09 Sep 2008
Leona Tam and Utpal M. Dholakia
University of Wollongong - School of Management, Operations and Marketing and Rice University - Jesse H. Jones Graduate School of Business
Downloads 125 (180,620)

Abstract:

Savings, Duration, Delay, Time Frame, Optimism, Temporal Construal

25.

Determinants of Participation and Response Effort in Web Panel Surveys

Number of pages: 37 Posted: 23 Nov 2009
Elisabeth Brüggen and Utpal M. Dholakia
Maastricht University and Rice University - Jesse H. Jones Graduate School of Business
Downloads 106 (200,673)

Abstract:

web panels, online survey, personality, response, non-response

26.

Communal Service Delivery: How Customers Benefit from Participation in Firm-Hosted Virtual P3 Communities

Number of pages: 44 Posted: 20 Sep 2009
Rice University - Jesse H. Jones Graduate School of Business, affiliation not provided to SSRN, City University London - Sir John Cass Business School and University of Zurich
Downloads 105 (193,266)
Citation 3

Abstract:

service support, customer community, customer service, customer-generated service

27.

Key Informant Models for Measuring Group-Level Variables in Small Groups: Application to Plural Subject Theory

Number of pages: 56 Posted: 26 Jan 2012 Last Revised: 28 Sep 2015
René Algesheimer, Richard P. Bagozzi and Utpal M. Dholakia
University of Zurich, University of Michigan, Stephen M. Ross School of Business and Rice University - Jesse H. Jones Graduate School of Business
Downloads 83 (209,992)

Abstract:

Key informant model, small groups, construct validity, multi-trait multi-method matrix, plural subject theory

28.

The Impact of Facebook Fan Page Participation on Customer Behavior: An Empirical Investigation

Number of pages: 37 Posted: 31 Jan 2015
Sharad Borle, Utpal M. Dholakia, Siddharth S. Singh and Emily Durham
Rice University, Rice University - Jesse H. Jones Graduate School of Business, Rice University - Jones Graduate School of Management and Independent
Downloads 79 (99,576)
Citation 1

Abstract:

Facebook, social networks, social media marketing, online community, mere measurement effect, restaurants

29.

The Mixed Effects of Participant Diversity and Expressive Freedom in Online Peer-to-Peer Problem Solving Communities

Number of pages: 44 Posted: 14 Feb 2014
Pontificia Universidade Catolica do Rio Grande do Sul (PUCRS), Rice University - Jesse H. Jones Graduate School of Business, University of Sao Paulo (USP) and University of Sao Paulo (USP)
Downloads 62 (277,789)

Abstract:

Service support; Online community; Peer-to-peer problem solving community; Knowledge management; Social identity; Freedom of expression; Customer education.

30.

Toyota Steers Clear of Reputation Damage

Vikas Mittal, Rajan Sambandam, & Utpal Dholakia (2010), "Toyota Steers Clear of Reputation Damage," Marketing Research, Summer, 9-13.
Number of pages: 6 Posted: 10 Nov 2013
Vikas Mittal, Rajan Sambandam and Utpal M. Dholakia
Rice University, TRC Market Research and Rice University - Jesse H. Jones Graduate School of Business
Downloads 58 (217,215)

Abstract:

Toyota, brand, qualitative assessment

31.

Situational and Trait Interactions Among Goal Orientations

Mays Business School Research Paper No. 2012-49
Number of pages: 25 Posted: 12 Jan 2011 Last Revised: 14 May 2012
Kelly Haws, William O. Bearden and Utpal M. Dholakia
Vanderbilt University - Marketing, affiliation not provided to SSRN and Rice University - Jesse H. Jones Graduate School of Business
Downloads 51 (293,826)

Abstract:

Regulatory Focus, Goal Orientations, Trait-State Interactions, Goal Approach

32.

Does Membership in a Nominal Online Group Affect Long-Term Customer Behaviors? Results from a Naturalistic Field Experiment on Kiva.org

Number of pages: 42 Posted: 27 Jan 2015 Last Revised: 18 Jun 2015
Siddharth S. Singh, Utpal M. Dholakia and Sharad Borle
Rice University - Jones Graduate School of Management, Rice University - Jesse H. Jones Graduate School of Business and Rice University
Downloads 29 (291,526)

Abstract:

Online community, financial decision making, minimal groups, microfinance, lending decisions, MCMC, Hierarchical Bayes

33.

Control Over What? Individual Differences in General Versus Eating and Spending Self-Control

Vanderbilt Owen Graduate School of Management Research Paper No. 2616318
Number of pages: 59 Posted: 10 Jun 2015 Last Revised: 25 Jun 2015
Kelly Haws, Scott W. Davis and Utpal M. Dholakia
Vanderbilt University - Marketing, Texas A&M University - Department of Marketing and Rice University - Jesse H. Jones Graduate School of Business
Downloads 18 (227,746)

Abstract:

policy interventions, self-control, individual differences, financial decision making, food decision making

34.

Understanding Homeowners’ Pricing Decisions: An Investigation of the Roles of Ownership Duration and Financial and Emotional Reference Points

Number of pages: 46 Posted: 31 Mar 2014
Katherine Loveland, Naomi Mandel and Utpal M. Dholakia
Xavier University - Williams College of Business Administration, Arizona State University (ASU) - Marketing Department and Rice University - Jesse H. Jones Graduate School of Business
Downloads 15 (428,746)

Abstract:

reference points, behavioral decision theory, prospect theory, emotional reference point, endowment effect, home pricing

35.

The Social Influence of Brand Community: Evidence from European Car Clubs

Journal of Marketing, Vol. 69 (July 2005), 19–34,
Number of pages: 17 Posted: 28 Mar 2017
René Algesheimer, Utpal M. Dholakia and Andreas Herrmann
University of Zurich, Rice University - Jesse H. Jones Graduate School of Business and University of St. Gallen - MCM Institute
Downloads 0 (308,793)
Citation 27

Abstract:

36.

What Did Consumers Pay for 2016's Hot Toy? A Descriptive Analysis of Hatchimal Prices in Ebay Auctions during the 2016 Holiday Shopping Season

Number of pages: 18 Posted: 09 Jan 2017
Utpal M. Dholakia
Rice University - Jesse H. Jones Graduate School of Business
Downloads 0 (349,543)

Abstract:

Hot Toy, eBay, Online Auctions, Holiday Shopping, Hatchimal

37.

The Ant and the Grasshopper: Understanding Personal Saving Orientation of Consumers

Number of pages: 53 Posted: 22 Dec 2015
Utpal M. Dholakia, Leona Tam, Sunyee Yoon and Nancy Wong II
Rice University - Jesse H. Jones Graduate School of Business, University of Wollongong - School of Management, Operations and Marketing, SUNY - Buffalo and University of Wisconsin - Madison - School of Human Ecology
Downloads 0 (303,597)

Abstract:

Saving Money, Financial Decision Making, Financial Well-being, Consumer Trait

38.

The Economic Benefits to Retailers from Customer Participation in Proprietary Web Panels

Number of pages: 49 Posted: 17 Dec 2015
B. J. Allen, Utpal M. Dholakia and Suman Basuroy
University of Texas at San Antonio - College of Business, Rice University - Jesse H. Jones Graduate School of Business and University of Oklahoma - Division of Marketing
Downloads 0 (470,298)

Abstract:

Web Panel, Question Behavior Effect, Online Market Research, Quasi-Experiment, Difference-in-Differences Estimation, Survey Research, Online Retailing

39.

Results from the Midstream Oil & Gas Sector: The 2015 Strategy and Corporate Performance in the Energy Industry (SCOPE) Study

Number of pages: 26 Posted: 06 Dec 2015
Utpal M. Dholakia, Vikas Mittal, Kyuhong Han and Ankur Dayal
Rice University - Jesse H. Jones Graduate School of Business, Rice University, Rice University, Jesse H. Jones Graduate School of Business and Rice University, Jesse H. Jones Graduate School of Business, Students
Downloads 0 (269,379)

Abstract:

40.

Results from the Integrated Oil & Gas Sector: The 2015 Strategy and Corporate Performance in the Energy Industry (SCOPE) Study

Number of pages: 24 Posted: 02 Dec 2015
Utpal M. Dholakia, Vikas Mittal, Kyuhong Han and Ankur Dayal
Rice University - Jesse H. Jones Graduate School of Business, Rice University, Rice University, Jesse H. Jones Graduate School of Business and Rice University, Jesse H. Jones Graduate School of Business, Students
Downloads 0 (229,267)

Abstract:

41.

Salad = Success and Fries = Failure? Conceptualizing and Assessing Self-Control Outcome Measures in Food Decision Making Research

Number of pages: 47 Posted: 29 Oct 2015
Kelly Haws, Scott W. Davis and Utpal M. Dholakia
Vanderbilt University - Marketing, Texas A&M University - Department of Marketing and Rice University - Jesse H. Jones Graduate School of Business
Downloads 0 (352,782)

Abstract:

Self-control, food decision making, food choice, measurement, research procedures

42.

Results from the Oil & Gas Services Sector: The 2015 Strategy and Corporate Performance in the Energy Industry (SCOPE) Study

Number of pages: 28 Posted: 03 Oct 2015
Utpal M. Dholakia, Vikas Mittal, Kyuhong Han and Ankur Dayal
Rice University - Jesse H. Jones Graduate School of Business, Rice University, Rice University, Jesse H. Jones Graduate School of Business and Rice University, Jesse H. Jones Graduate School of Business, Students
Downloads 0 (134,265)

Abstract:

43.

Economics, Psychology, and Social Dynamics of Consumer Bidding in Auctions

Marketing Letters, Vol. 16, Fall 2006
Posted: 13 Sep 2006
University of Virginia (UVA), McIntire School of Commerce, Yale University - School of Management, University of Alberta - Department of Marketing, Business Economics & Law, Pamplin College of Business, Virginia Tech, University of Michigan, Stephen M. Ross School of Business, Georgia State University - Department of Economics, Rice University - Jesse H. Jones Graduate School of Business, New York University (NYU) - Department of Marketing, Rice University, Rutgers University, Piscataway, Independent and University of California, Los Angeles (UCLA) - Anderson School of Management

Abstract:

auctions, bidding, economic psychology, social dynamics, experimental economics