Ideas:
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Currently I am working through a new ways of responding to the challenge posed by Star and Ruhleder (1996, p. 118) , who say that, "If we, in large-scale information systems implementation, design messaging systems blind to the discontinuous nature of the different levels of context, we end up with organizations which are split and confused, systems which are unused or circumvented, and a set of circumstances of our own creation which more deeply impress disparities on the organizational landscape." It seems to me that there are untried and potentially quite productive approaches to incorporating the discontinuities across levels of context in our information infrastructures and messaging systems. Watch this space for further developments...
Star, S. L., & Ruhleder, K. (1996, March). Steps toward an ecology of infrastructure: Design and access for large information spaces. Information Systems Research, 7(1), 111-134.
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