Dyson School, Warren Hall
360E
Ithaca, NY 14853-6201
United States
http://dyson.cornell.edu/faculty-research/faculty/ncy6/
Cornell University
Behavioral Analytics; Customer Development; Gamification and Goal Design; Health and Wellness; Mobile Application; Reference Points
Bayesian Learning; Dynamic Discrete Choice; Location Intelligence; Market Structure; Retail Strategy; Social Learning; Unobserved Heterogeneity
Omnichannel retail; Grocery Industry; Variety; Food and Health
Big Data; Customer Relationship Management; Healthy Living; Subscription Services; Weight Management
Complementarity, fast food industry, nested pseudo likelihood, static entry game
Employee Engagement, Customer Satisfaction, Customer Retention, Car Rental Industry, Customer Loyalty, Customer Relationship Management, Retail Service Marketing
Dynamic Oligopoly, Entry and Exit, Market Structure, Unobserved Heterogeneity
Behavioral Analytics; Commitment Device; Consistent Behavior; Habit; Freemium; Health and Wellness; Mobile Health Application Design; Self-Control.
Big Data, Causal Inference, Customer Search, Fast Fashion Industry, Location Intelligence, Product Substitutability, Quasi-Experimental Econometrics, Retail Analytics and Network, Revenue Management, Spatial Substitution.
Consumer dynamics, Heterogeneity, Quasi-experiment econometrics, Service industry, State dependence
Behavioral Analytics; Big Data; Customer Relationship Management; Freemium; Goals and Motivation; Health and Wellness; Health Education; Learning Model; Particle Filtering; Self-Control; Self-Reputation; Subscription Model; Wearables
Dynamic Games; Entry Deterrence; Early Mover Advantage; Industry Dynamics; Location Intelligence; Retail Apocalypse; Retail Performance and Strategy
Behavioral Analytics; Big Data; Deep Learning; Eating Habits; Mobile Health and Wellness; Nutrition Science; Personalized Health; Recommendation System Design
Chain Stores; Dynamic Oligopoly Games; Entry and Exit; Dynamic Discrete Choice; Industry Dynamics; Market Power; Preemption; Retail Strategy
Threat of Entry, Entry Accommodation, Entry Deterrence, Organizational-Form Choice, Franchising, Retailing
Dynamic Oligopoly Games; Entry and Exit; Industry Dynamics; Market Structure; Retail
Employee-Customer Interactions; Goodwill Formation; Relationship Marketing; Retail Strategy; Service Management
