1310 Krannert Building
West Lafayette, IN 47907-1310
United States
http://https://sites.google.com/site/susanluhome/home
Purdue University - Krannert School of Management
word of mouth, physician ratings, patient selection, quality disclosure
Nurse Staffing, Mandatory Overtime Law, Health Care Quality, Flexibility, Demand Uncertainty, Stochastic Program, Registered Nurses
nonprofit, for-profit, ownership conversion, financial performance, quality of care, patient selection, nurse staffing, wage cost, machine learning
Competition, Mixed Payers, Reputation, Quality, Health Care
Multitasking, Information Disclsoure, Quality
gender bias, job assignment, performance, leadership, gender pay gap, retail operations, people-centric operations, Jackknife instrumental variables
telemedicine, emergency room, overcrowding, health information technology
staffing, labor, automation technology, vertical differentiation, nursing homes
legal system, financial development, financial repression, economic growth
interoperability, health information exchange, heart attack, interhospital patient transfer, throughput time, duplicate tests
online consumer reviews, government report cards, nursing homes, healthcare, quality of care
Privatization, Moral Hazard, Management Buyout, Hidden Information
Malpractice, Brand, Ownership, Chain
retail operations; inventory stockouts; demand spillover; lost sales; difference-in-differences; proactive transshipment
charitable operations, charitable giving, nonprofit operations, data analytics, blood donation, public health
hospital operations, patient routing, quality of care, multihospital system, nonprofit
Clustering, Horizontal Integration, Monitoring, Health Care Markets
nonprofit, quality disclosure, donation, teaching-to-the-test, mimicking
Climate Change, Global Warming, Corporate Social Responsibility, Responsible Operations, Operation Efficiency, Welling-being, Health, ESG
brand reputation, horizontal ownership, litigation, unionization
human-AI interaction, algorithm aversion, healthcare, gatekeeping, information disclosure, herding
retraction, self-reporting
Disclosure, Quality, Governance, Competition, Turnover, Complementarity
health information technology; nursing home; long term care; quality of care
pharmaceutical, drug payment, health equity, adherence, affordability, access, accumulator ban, copay accumulator, copay assistance, copay coupon
