Joasia Luzak

University of Exeter - School of Law

Associate Professor

Streatham Court

University of Exeter

Exeter, EX4 4QJ

United Kingdom

University of Amsterdam - Centre for the Study of European Contract Law (CSECL)

Assistant Professor

P.O. Box 1030

Amsterdam, 1000 BA

Netherlands

SCHOLARLY PAPERS

15

DOWNLOADS
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Top 20,585

in Total Papers Downloads

3,712

SSRN CITATIONS

8

CROSSREF CITATIONS

1

Scholarly Papers (15)

1.

The Consumer Rights Directive

De Invloed van het Europese Recht op het Nederlandse Privaatrecht, 2nd edition, C. Sieburgh, eds., Kluwer International, Forthcoming, Amsterdam Law School Research Paper No. 2013-05, Centre for the Study of European Contract Law Working Paper Series No. 2013-01
Number of pages: 20 Posted: 22 Dec 2012
Joasia Luzak and Vanessa Mak
University of Exeter - School of Law and Tilburg Law School
Downloads 828 (43,680)
Citation 1

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consumer rights directive, Dutch consumer law, distance selling, doorstep selling, right of withdrawal, information duties

2.

To Withdraw or Not to Withdraw? Evaluation of the Mandatory Right of Withdrawal in Consumer Distance Selling Contracts Taking into Account Its Behavioural Effects on Consumers

Journal of Consumer Policy (Forthcoming), Centre for the Study of European Contract Law Working Paper Series No. 2013-04, Amsterdam Law School Research Paper No. 2013-21
Number of pages: 40 Posted: 03 Apr 2013 Last Revised: 05 Dec 2013
Joasia Luzak
University of Exeter - School of Law
Downloads 536 (76,759)
Citation 1

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Right of withdrawal, distance selling, consumers’ regret, consumers’ happiness

3.

Wanted: A Bigger Stick. On Unfair Terms in Consumer Contracts with Online Service Providers

Journal of Consumer Policy 2016/1, p. 63-90
Number of pages: 28 Posted: 10 Jan 2015 Last Revised: 02 Mar 2016
Marco Loos and Joasia Luzak
University of Amsterdam - Centre for the Study of European Contract Law (CSECL) and University of Exeter - School of Law
Downloads 528 (78,190)
Citation 3

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Consumer contracts; unfair contract terms; online service providers; compliance; private international law

4.

Online Consumer Contracts

ERA Forum, vol. 15, no. 3, 2014, Amsterdam Law School Research Paper No. 2014-47, Centre for the Study of European Contract Law Working Paper Series No. 2014-08
Number of pages: 14 Posted: 27 Aug 2014
Joasia Luzak
University of Exeter - School of Law
Downloads 392 (111,244)

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e-commerce; consumer protection online; distance selling; information duties; right of withdrawal

5.

Study on Consumers’ Attitudes Towards Terms Conditions (T&Cs) Final Report

Report for the European Commission, Consumers, Health, Agriculture and Food Executive Agency (Chafea) on behalf of Directorate-General for Justice and Consumers.
Number of pages: 184 Posted: 10 Oct 2016 Last Revised: 12 Oct 2016
CentERdata, CentERdata, Avans University, University of Amsterdam - Centre for the Study of European Contract Law (CSECL) and University of Exeter - School of Law
Downloads 314 (141,714)

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Terms and conditions (T&C's), Unfair Contract Terms Directive (UCDT), Consumer Rights Directive (CRD)

6.

Passive Consumers vs. The New Online Disclosure Rules of the Consumer Rights Directive

Forthcoming as a chapter in a book edited by M. Loos & I. Samoy, within the series Ius Commune: European and Comparative Law, published by Cambridge: Intersentia, Centre for the Study of European Contract Law Working Paper Series No. 2015-02, Amsterdam Law School Research Paper No. 2015-02
Number of pages: 19 Posted: 23 Jan 2015
Joasia Luzak
University of Exeter - School of Law
Downloads 273 (163,722)
Citation 5

Abstract:

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consumer rights directive, online disclosure rules, contract law, consumer protection

7.

Privacy Notice for Dummies? Towards European Guidelines on How to Give ‘Clear and Comprehensive Information’ on the Cookies’ Use in Order to Protect the Internet User's Right to Online Privacy

Amsterdam Law School Research Paper No. 2013-65, Centre for the Study of European Contract Law Working Paper Series No. 2013-12
Number of pages: 19 Posted: 06 Nov 2013
Joasia Luzak
University of Exeter - School of Law
Downloads 228 (195,214)
Citation 1

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Online privacy, cookies' use, informed consent, disclosure's transparency, disclosure's readability

8.

European Private Law: Up in the Air?

Forthcoming in M. Bobek & J. Prassl (eds.) 'Air Passenger Rights. Ten Years On', Oxford: Hart Publishing., Amsterdam Law School Research Paper No. 2015-03, Centre for the Study of European Contract Law Working Paper Series No. 2015-03
Number of pages: 27 Posted: 05 Feb 2015
Joasia Luzak
University of Exeter - School of Law
Downloads 133 (309,155)

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air passenger rights; consumer rights; right of withdrawal; information duties; remedies; Regulation 261/2004

9.

The New ADR Directive: Designed to Fail? A Short But Hole-Ridden Stairway to Consumer Justice

Amsterdam Law School Research Paper No. 2015-43, Centre for the Study of European Contract Law Working Paper Series No. 2015-12
Number of pages: 18 Posted: 04 Nov 2015
Joasia Luzak
University of Exeter - School of Law
Downloads 112 (350,029)

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ADR Directive, consumer justice, consumer law, contract law, consumer rights, consumer behaviour

10.

Empirical Evidence in Consumer Law Cases: What are 'Up To' Claims Up To?

Amsterdam Law School Research Paper No. 2015-20, Centre for the Study of European Contract Law Working Paper Series No. 2015-07
Number of pages: 22 Posted: 09 Jun 2015 Last Revised: 10 Jun 2015
Joasia Luzak
University of Exeter - School of Law
Downloads 101 (375,282)

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unfair commercial practices, misleading advertising, consumer protection, standard of proof, consumer behaviour, empirical legal research, comparative law

11.

A Storm in a Teacup? On Consumers’ Remedies for Non-Conforming Goods after Weber and Putz

European Review of Private Law, 2015, Forthcoming, Centre for the Study of European Contract Law Working Paper Series No. 2015-04, Amsterdam Law School Research Paper No. 2015-10
Number of pages: 14 Posted: 08 Apr 2015
Joasia Luzak
University of Exeter - School of Law
Downloads 88 (409,339)

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consumers’ remedies, CJEU, Weber and Putz judgment, national approaches, harmonization of European consumer sales law, damages

12.

The Transparent Trap: A Multidisciplinary Perspective on the Design of Transparent Online Disclosures in the EU

Seizov, O., Wulf, A. J. & Luzak, J., "The Transparent Trap. Analyzing Transparency in Information Obligations from a Multidisciplinary Empirical Perspective", Journal of Consumer Policy, 42, 2019 (1), 149-173.
Number of pages: 57 Posted: 18 Mar 2020
Ognyan Seizov, Alexander J. Wulf and Joasia Luzak
SRH Berlin University of Applied Sciences, SRH Berlin University of Applied Sciences and University of Exeter - School of Law
Downloads 79 (436,358)
Citation 2

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transparency, information obligations, online communication, consumer protection, information design.

13.

Vulnerable Travellers in the Digital Age

EuCML 2016, vol. 3, 130-135
Number of pages: 13 Posted: 28 Jul 2016
Joasia Luzak
University of Exeter - School of Law
Downloads 79 (436,358)

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vulnerable consumers; package travel; digital market; tourism; average consumer; sharing economy

14.

‘#paidpartnership Means More than Money: Influencer Disclosure Obligations in the Aftermath of Peek & Cloppenburg

Joasia Luzak & Catalina Goanta, ‘#paidpartnership Means More than Money: Influencer Disclosure Obligations in the Aftermath of Peek & Cloppenburg’ (2022) 11(5) Journal of European Consumer and Market Law 188-191.
Number of pages: 7
Joasia Luzak and Catalina Goanta
University of Exeter - School of Law and Utrecht University - Faculty of Law
Downloads 21

Abstract:

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influencer marketing, content monetisation, social media, consumer protection, unfair commercial practices

15.

Tailor-made Consumer Protection: Personalisation's Impact on the Granularity of Consumer Information

in ‘Legal Design: Integrating Business, Design and Legal Thinking with Technology’ edited by Marcelo Corrales Compagnucci, Helena Haapio, Margaret Hagan and Michael Doherty, Edward Elgar Publishing Ltd., 2021, Forthcoming
Posted: 04 Nov 2020
Joasia Luzak
University of Exeter - School of Law

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Information Design, Product Design, Personalised Information, Average Consumer, Transparency, Mandatory Information Obligations