Ponirin

Tadulako University - Economics Faculty

Lecturer

Jl. Sukarno-Hatta

Palu, Sulawesi Tengah 94118

Indonesia

http://www.untad.ac.id

  • Tadulako University - Economics Faculty

SCHOLARLY PAPERS

3

DOWNLOADS

714

TOTAL CITATIONS

0

Scholarly Papers (3)

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1.

Does E-Store Service Quality Affect Customer Loyalty?

Posted: 28 Oct 2009
Ponirin Ponirin, Donald Robert Scott and Tania von der Heidt
Tadulako University - Economics Faculty, Southern Cross University and Southern Cross University
Downloads 399 (160,668)

Abstract:

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e-store, e-store service quality, e-store customer loyalty

2.

E-Loyalty: Its Antecedents, Implication, and Differences Between Developed and Developing Countries

Academy of Marketing Science 2010 Cultural Persepectives in Marketing Conference
Number of pages: 5 Posted: 22 Nov 2010 Last Revised: 08 Feb 2014
Ponirin Ponirin, Donald Robert Scott and Tania von der Heidt
Tadulako University - Economics Faculty, Southern Cross University and Southern Cross University
Downloads 190 (344,385)

Abstract:

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e-loyalty, e-service quality, e-service value, e-security, e-satisfaction, e-trust, e-commitment, e-store, e-retailing

3.

Into Retail Bank Loyalty: The Role of Service Quality, Value, and Satisfaction (The Case of Central Sulawesi)

International Conference on Emerging Economies and The UB International Consortium on Accounting, 23-25 November 2014, Sanur, Bali, Indonesia
Number of pages: 11 Posted: 28 Nov 2014
Elimawaty Rombe and Ponirin Ponirin
Tadulako University - Economics Faculty and Tadulako University - Economics Faculty
Downloads 125 (490,146)

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Loyalty, Service Quality, Perceived Value, Customer Satisfaction, Retail Bank