Craig Webster

Ball State University

Assistant Professor

2000 W. University Avenue

Muncie, IN 47306

United States

SCHOLARLY PAPERS

39

DOWNLOADS
Rank 3,562

SSRN RANKINGS

Top 3,562

in Total Papers Downloads

10,967

SSRN CITATIONS
Rank 11,659

SSRN RANKINGS

Top 11,659

in Total Papers Citations

10

CROSSREF CITATIONS

72

Scholarly Papers (39)

1.

Adoption of Robots and Service Automation by Tourism and Hospitality Companies

Revista Turismo & Desenvolvimento, 27/28, 1501-1517.
Number of pages: 17 Posted: 09 May 2017 Last Revised: 22 Jan 2018
Zangador, Ball State University and University of South Florida - College of Hospitality and Tourism Leadership
Downloads 2,843 (4,192)
Citation 4

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Robots, Service Automation, Technology Adoption, Tourism, Hospitality

2.

Adoption of Robots, Artificial Intelligence and Service Automation by Travel, Tourism and Hospitality Companies – A Cost-Benefit Analysis

Prepared for the International Scientific Conference "Contemporary Tourism – Traditions and Innovations", Sofia University, 19-21 October 2017
Number of pages: 9 Posted: 26 Jul 2017
Stanislav Hristov Ivanov and Craig Webster
Zangador and Ball State University
Downloads 1,723 (9,677)

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Robots, Artificial Intelligence, Service Automation, Self-Service Technology, Tourism, Cost-Benefit Analysis

3.

Tourism’s Impact on Growth: The Role of Globalisation

Annals of Tourism Research, 41, 231-236, 2013, doi: 10.1016/j.annals.2012.12.007
Number of pages: 10 Posted: 30 Dec 2012 Last Revised: 27 Sep 2014
Stanislav Hristov Ivanov and Craig Webster
Zangador and Ball State University
Downloads 787 (31,489)

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tourism, economic growth, growth decomposition methodology, globalisation

4.

Robotics, Artificial Intelligence, and the Evolving Nature of Work

In George, B., & Paul, J. (Eds.). Business Transformation in Data Driven Societies, Palgrave-MacMillan (Forthcoming)
Number of pages: 19 Posted: 11 Mar 2019
Craig Webster and Stanislav Hristov Ivanov
Ball State University and Zangador
Downloads 560 (49,731)

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future of work, robots, artificial intelligence, economics

Measuring the Impact of Tourism on Economic Growth

Proceedings of GEOTOUR 2006 Conference, 7-8 October 2006, Kosice, Slovakia, pp. 21-30
Number of pages: 18 Posted: 05 Jun 2009
Stanislav Hristov Ivanov and Craig Webster
Zangador and Ball State University
Downloads 508 (55,529)
Citation 1

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tourism, economic growth, economic impacts of tourism, Cyprus, Greece, Spain

Measuring the Impact of Tourism on Economic Growth

Tourism Economics, Vol. 13, No. 3, pp. 379-388
Posted: 18 Nov 2008 Last Revised: 08 Jun 2009
Stanislav Hristov Ivanov and Craig Webster
Zangador and Ball State University

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tourism, economic growth, economic impacts of tourism, Cyprus, Greece, Spain

6.

Tourism's Contribution to Economic Growth: A Global Analysis for the First Decade of the Millenium

Number of pages: 49 Posted: 21 Nov 2011 Last Revised: 22 Nov 2011
Stanislav Hristov Ivanov and Craig Webster
Zangador and Ball State University
Downloads 470 (61,852)
Citation 1

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economic growth, tourism, economic impact, GDP, economic growth decomposition, tourism impact on economic growth

7.

Marketing the Bulgarian Tourism Product - The Economic Geography of Long-term and Short-term Investments

GEOTOURISM – A VARIETY OF ASPECTS, pp. 85-96, T. Slomka, ed., Krakow: AGH University of Science and Technology, International Association for Geotourism, 2011
Number of pages: 20 Posted: 23 Jan 2009 Last Revised: 25 Jan 2012
Stanislav Hristov Ivanov and Craig Webster
Zangador and Ball State University
Downloads 346 (88,861)

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destination marketing, travel / tourism fairs, national tourism organization, effectiveness, promotion

8.

Designing Robot-Friendly Hospitality Facilities

Proceedings of the Scientific Conference “Tourism. Innovations. Strategies”, 13-14 October 2017, Bourgas, Bulgaria, pp. 74-81
Number of pages: 13 Posted: 16 Oct 2017
Stanislav Hristov Ivanov and Craig Webster
Zangador and Ball State University
Downloads 343 (89,710)
Citation 1

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robots, design of hospitality facilities, competitive advantage, robot-inclusive environment

9.

Globalisation as a Driver of Destination Competitiveness

Annals of Tourism Research, 43, pp. 628-633
Number of pages: 14 Posted: 01 Aug 2013 Last Revised: 26 Sep 2014
Stanislav Hristov Ivanov and Craig Webster
Zangador and Ball State University
Downloads 340 (90,614)

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destination competitiveness, World Economic Forum, Travel and Tourism Competitiveness Index, globalisation

10.

The Political Economy of Tourism in the Future

Number of pages: 21 Posted: 11 Jul 2010
Craig Webster and Stanislav Hristov Ivanov
Ball State University and Zangador
Downloads 287 (109,119)
Citation 1

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Tourism, Future, Development, Management Paradigms, Economic Significance of Tourism

11.

Political Economy and Tourism Policy: National Tourism Organisations and State Policy

Number of pages: 18 Posted: 02 Apr 2009
Ball State University, Zangador and Missouri State University
Downloads 277 (113,293)

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tourism, tourism policy, political economy, political regimes, national tourism organisations

12.

Decomposition of Economic Growth in Bulgaria by Industry

Number of pages: 19 Posted: 18 Nov 2008 Last Revised: 29 Jul 2009
Stanislav Hristov Ivanov and Craig Webster
Zangador and Ball State University
Downloads 266 (118,207)
Citation 2

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economic growth, system of national accounts, gross value added, gross national product, welfare effect, Bulgaria

13.

The Microchipped Tourist: Implications for European Tourism

In A. Postma, J. Oskam and I. Yeoman (Eds.) The Future of European Tourism. Stenden University of Applied Sciences. Pp. 86-106.
Number of pages: 28 Posted: 27 Jul 2012 Last Revised: 31 Aug 2015
Zangador, Ball State University and University of London
Downloads 249 (126,585)
Citation 1

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tourism, microchip implant, RFID, privacy, Europe

14.

The Robot as a Consumer: A Research Agenda

Paper presented at the “Marketing: experience and perspectives” Conference, 29-30 June 2017, University of Economics-Varna, Bulgaria
Number of pages: 8 Posted: 01 May 2017
Stanislav Hristov Ivanov and Craig Webster
Zangador and Ball State University
Downloads 247 (128,151)
Citation 1

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robots, artificial intelligence, consumer behaviour, disruptive technology

15.

Tourism as a Force for Political Stability

The International Handbook on “Tourism and Peace” (Forthcoming)
Number of pages: 18 Posted: 17 Aug 2013
Craig Webster and Stanislav Hristov Ivanov
Ball State University and Zangador
Downloads 212 (148,136)

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tourism, peace, Ireland, Korea, Cyprus

16.

Measuring the Impact of Promotion: The Effects of Croatian, Czech, and Slovak State Promotion of Tourism Abroad

Proceedings of GEOTOUR 2006 Conference, pp. 81-94, Kosice, Slovakia, 7-8 October 2006
Number of pages: 25 Posted: 23 Jan 2009
Craig Webster and Stanislav Hristov Ivanov
Ball State University and Zangador
Downloads 212 (148,136)

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tourism, promotion, Czech republic, Slovakia, Croatia, destination marketing

17.

National Tourism Organizations: Measuring the Results of Promotion Abroad

Tourism, Vol. 55, No. 1, pp. 65-80, 2007
Number of pages: 37 Posted: 18 Nov 2008 Last Revised: 20 Jan 2010
Craig Webster and Stanislav Hristov Ivanov
Ball State University and Zangador
Downloads 181 (171,432)

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national tourism organization, marketing, tourism, Croatia, Czech Republic, Slovakia

18.

Impacts of Political Instability on the Tourism Industry in Ukraine

Journal of Policy Research in Tourism, Leisure and Events 9(1), 100-127 (2017), Forthcoming
Number of pages: 39 Posted: 15 Dec 2016
Zangador, Independent, Ball State University and Varna University of Management (VUM)
Downloads 142 (210,620)

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Ukraine, political instability, crisis, hotel, travel agency

19.

Geopolitical Drivers of Future Tourist Flows

Journal of Tourism Futures, 1(1), 59-69, 2014
Number of pages: 11 Posted: 28 Sep 2014
Craig Webster and Stanislav Hristov Ivanov
Ball State University and Zangador
Downloads 130 (225,983)

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tourism, future of tourism, USA, globalisation, BRICs, PINEs

20.

NTOs and State Policy: The Paradigms of Political Economy and Insitutional Response to Tourism in Times of Economic Crisis

International Conference on Tourism Development and Management, September 2009
Number of pages: 4 Posted: 25 Apr 2010 Last Revised: 20 Jul 2010
Ball State University, Zangador and Missouri State University
Downloads 124 (234,267)

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National Tourism Organization, State Policy, Capitalist Models

21.

Political Ideologies as Shapers of Future Tourism Development

Journal of Tourism Futures, 2(2), 109-124
Number of pages: 16 Posted: 25 Aug 2015 Last Revised: 22 Oct 2016
Craig Webster and Stanislav Hristov Ivanov
Ball State University and Zangador
Downloads 120 (239,997)

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politics, political ideologies, tourism, tourism policy

22.

Placement of Romanian and Bulgarian Embassies: EU Aspirations and Communist Legacy

South-Eastern Europe Journal of Economics, Vol. 5, No. 1, pp. 77-94, 2007
Number of pages: 30 Posted: 18 Nov 2008 Last Revised: 20 Jan 2009
Craig Webster and Stanislav Hristov Ivanov
Ball State University and Zangador
Downloads 100 (273,035)

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foreign policy, embassy location, Bulgaria, Romania

23.

Progress on Robotics in Hospitality and Tourism: A Review of the Literature

Journal of Hospitality and Tourism Technology, Forthcoming
Number of pages: 35 Posted: 07 Mar 2019
Zangador, University of Southern California, University of South Florida - College of Hospitality and Tourism Leadership, University of South Australia - School of Management and Ball State University
Downloads 69 (341,629)

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Robotics, Robonomics, Robot Design, Robot Adoption, Servicescape, rService, Human-Robot Interaction, Research Agenda

24.

Transforming Competitiveness into Economic Benefits: Does Tourism Stimulate Economic Growth in More Competitive Destinations?

Tourism Management, 40, pp. 137-140
Number of pages: 15 Posted: 06 Jun 2013 Last Revised: 27 Sep 2014
Craig Webster and Stanislav Hristov Ivanov
Ball State University and Zangador
Downloads 63 (358,372)

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tourism and economic growth, growth decomposition methodology, destination competitiveness, World Economic Forum, Travel and Tourism Competitiveness Index

25.

Tourism after the Fall of the American Empire: Globalization, Protectionism, and Resource Depletion

Paper presented at the European Tourism Futures Institute International Conference: Tourism Futures, 2nd – 5th of November 2011, Stenden University, Leeuwarden
Number of pages: 13 Posted: 10 Oct 2011 Last Revised: 25 Jun 2012
Ball State University, Zangador and University of Niicosia
Downloads 61 (364,346)

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tourism, future of tourism, USA, resource depletion, globalisation

26.

The Ideologies of National Security and Tourist Visa Restrictions

International Journal of Tourism Policy, 6(3-4), 171-190
Number of pages: 29 Posted: 04 Jan 2017
Craig Webster and Stanislav Hristov Ivanov
Ball State University and Zangador
Downloads 52 (392,823)

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political ideologies, business costs of terrorism, national security, tourism management, visa requirements

27.

Characterizing the Policies and Programs of National Tourism Organizations: Liberal, Mercantilist, Communist, and Social Democratic Approaches to Tourism Development and Management

Paper presented at the International Conference on Tourism (ICOT2013) “Trends, Impacts and Policies on Sustainable Tourism Development”, Limassol, Cyprus 5-8 June 2013
Number of pages: 10 Posted: 13 Jun 2013
Craig Webster and Stanislav Hristov Ivanov
Ball State University and Zangador
Downloads 44 (421,243)

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national tourism organisations, political ideologies, liberalism, communism, social democracy, mercantilism

28.

Attitudes and Willingness to Donate towards Heritage Restoration: An Exploratory Study about Bulgarian Socialist Monuments

Journal of Heritage Tourism, 9(1), 68-74
Number of pages: 16 Posted: 12 Feb 2013 Last Revised: 27 Sep 2014
Ben-Gurion University of the Negev, Zangador and Ball State University
Downloads 38 (445,214)

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communist heritage, socialist heritage, Bulgaria, willingness to pay, willingness to donate

29.

International Sanctions and Russia's Hotel Industry: The Impact on Business and Coping Mechanisms of Hoteliers

Tourism Planning & Development 14(3), 430-441
Number of pages: 20 Posted: 26 May 2017
Zangador, Independent and Ball State University
Downloads 32 (471,479)

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Russia, sanctions, politics, impacts on tourism, hotels, political instability

30.

The Future and the Political Economy of Tourism in the Future: What Should We Prepare for?

Proceedings of the International Conference on Tourism ICOT "Tourism in an Era of Uncertainty", Rhodes, 27-30, Pp. 692-696, April 2011
Number of pages: 5 Posted: 01 Feb 2017
Craig Webster and Stanislav Hristov Ivanov
Ball State University and Zangador
Downloads 28 (491,432)

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Tourism, Future, Political Economy, Liberalism, Mercantilism, Social Democracy, Communism

31.

Hotel Industry's Reactions to the Crimea Crisis

e-Review of Tourism Research 14(1/2), 57-71
Number of pages: 15 Posted: 19 Dec 2017
Ball State University, Zangador, Independent, Independent and Independent
Downloads 21 (531,201)

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political instability, crisis, crisis management, Crimea, Ukraine, Russia, hotel industry

32.

Impacts of the Entry of the Autonomous Republic of Crimea into the Russian Federation on its Tourism Industry: An Exploratory Study

Tourism Management, 54, 162-169
Number of pages: 18 Posted: 22 Dec 2015
Zangador, Independent and Ball State University
Downloads 20 (537,102)

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Crimea, Russia, secession, sanctions, politics, impacts on tourism, travel agencies, hotels

33.

What Do People Think Robots Should Do in Hospitality and Tourism? Preliminary Findings from a Global Study of Market Segments

Proceedings of the AIRSI2019 Conference “Artificial Intelligence & Robotics in Service Interactions: trends, benefits, and challenges”, 8-9th July 2019, Zaragoza, Spain, pp. 55-71
Number of pages: 20 Posted: 07 Aug 2019
Craig Webster and Stanislav Hristov Ivanov
Ball State University and Zangador
Downloads 15 (567,540)

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robots, public opinion, hospitality, tourism, human robot interaction

34.

Young Russian Adults’ Attitudes Towards the Potential Use of Robots in Hotels

Tourism in Society, Forthcoming
Number of pages: 28 Posted: 22 Jun 2018
Zangador, Ball State University and Independent
Downloads 15 (567,540)
Citation 1

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Robots, Hospitality, Attitudes, Russia, Hotel Industry

35.

Consumers’ Attitudes Towards the Introduction of Robots in Accommodation Establishments

Tourism 66 (3), 302-317
Number of pages: 16 Posted: 22 Oct 2018
Zangador, Ball State University and Allameh Tabataba'i University
Downloads 14 (573,917)

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Robots, Artificial Intelligence, Hotels, Hospitality, Attitudes, Iran

36.

Power Politics and Integration into Western Institutions: The Placement of Embassies for Romania and Bulgaria

Journal of Southern Europe and the Balkans, Vol. 10, No. 1, pp. 1-14, 2008
Number of pages: 22 Posted: 18 Nov 2008 Last Revised: 26 Sep 2014
Craig Webster and Stanislav Hristov Ivanov
Ball State University and Zangador
Downloads 11 (593,370)

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Embassies, power, EU, NATO, econometrics, integration, Bulgaria, Romania

37.

Perceived Appropriateness and Intention to Use Service Robots in Tourism

In Pesonen, J. & Neidhardt, J. (Eds.) Information and Communication Technologies in Tourism 2019, Proceedings of the International Conference in Nicosia, Cyprus, 30.01-01.02.2019, pp. 237-248
Number of pages: 12 Posted: 08 Jan 2019
Stanislav Hristov Ivanov and Craig Webster
Zangador and Ball State University
Downloads 7 (619,766)

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service robots, tourism, perceived appropriateness, intention to use, robonomics

38.

Events are Bound to Happen, Spank You Very Much: the Importance of Munch Events in the BDSM Community

Event Management 23(4), 669-684, 2019
Number of pages: 37 Posted: 24 Oct 2019
Craig Webster and Stanislav Hristov Ivanov
Ball State University and Zangador
Downloads 6 (633,309)

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munch, events, BDSM, diversity, fetish, kink, bondage

39.

What Should Robots Do? A Comparative Analysis of Industry Professionals, Educators and Tourists

In Pesonen, J. & Neidhardt, J. (Eds.) Information and Communication Technologies in Tourism 2019, Proceedings of the International Conference in Nicosia, Cyprus, 30.01-01.02.2019, pp. 249-262
Number of pages: 12 Posted: 07 Jan 2019
Stanislav Hristov Ivanov and Craig Webster
Zangador and Ball State University
Downloads 4 (640,331)

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service robots, tourism, perceived appropriateness, service automation, robonomics