Selcen Ozturkcan

School of Business and Economics, Linnaeus University

Associate Professor (Docent) of Business Administration

Växjö, 352 52

Sweden

http://lnu.se/en/staff/selcen.ozturkcan/

Sabanci Business School, Sabanci University

Network Professor

Istanbul

Turkey

  • School of Business and Economics, Linnaeus University

    • Email
    • Tel: +46 470-70 82 87

  • Sabanci Business School, Sabanci University

SCHOLARLY PAPERS

70

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16,848

TOTAL CITATIONS

20

Scholarly Papers (70)

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1.

Effects of Service Quality on Customer Satisfaction and Customer Loyalty: Example of Marmara University Hospital

International Congress on Performance and Quality in Health (Uluslararasi Saglikta Performans ve Kalite Kongresi), March 19-21, 2009, Antalya, Turkey
Number of pages: 11 Posted: 19 Mar 2009 Last Revised: 22 Jun 2009
Selcen Ozturkcan, Serkan Aydin, Metin Ates and Ayse Tansel Cetin
School of Business and Economics, Linnaeus University, Türk Telekom Veri Ambarı ve Is Zekası Grup Müdürlügü, Marmara University and Sabanci University
Downloads 5,644 (3,225)
Citation 3

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Service quality, Customer satisfaction, Customer loyalty, Healthcare services

2.

Multi Criteria Classification for Spare Parts Inventory

38th Computer and Industrial Engineering Conference, October 31-November 2, 2008, Beijing, China, pg. 1780-1787
Number of pages: 9 Posted: 19 Mar 2009
Dilay Celebi, Demet Bayraktar and Selcen Ozturkcan
affiliation not provided to SSRN, Istanbul Technical University and School of Business and Economics, Linnaeus University
Downloads 971 (51,741)

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ABC Classification, Spare Parts Inventory Management

3.

Used Car Remarketing

International Conference on Social Sciences (ICSS), September 10-13, 2009, Izmir, Turkey
Number of pages: 15 Posted: 19 Jul 2009
Bora Selce Duvan and Selcen Ozturkcan
Renault Turkey and School of Business and Economics, Linnaeus University
Downloads 720 (77,557)

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Used cars, second hand cars, re-marketing

4.

Internalization, Objectivation and Externalization: Formation of Hyper-Loyal Brand Communities

BUILDING BRAND LOYALTY: ISSUES AND PERSPECTIVES, Kalai Selvan N., ed., ICFAI Press: India, 2009
Number of pages: 10 Posted: 19 Mar 2009
Selcen Ozturkcan
School of Business and Economics, Linnaeus University
Downloads 528 (114,796)

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brand community, identification, brand-loyalty

5.

Sosyal Medya Analitiği: Twitter için Büyük Veri Yaklaşımı (Social Media Analytics: Big Data Approach for Twitter)

Çevik, M., Ozturkcan, S. & Kasap, N., "Social Media Analytics: Big Data Approach for Twitter (Sosyal Medya Analitiği: Twitter için Büyük Veri Yaklaşımı)," 20th National Marketing Congress (20. Ulusal Pazarlama Kongresi), June 10-13, 2015, Eskisehir, Turkey, p.145-148.
Number of pages: 7 Posted: 24 Sep 2018
Muge Cevik, Selcen Ozturkcan and Nihat Kasap
Independent, School of Business and Economics, Linnaeus University and Sabanci University
Downloads 496 (123,847)

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sosyal medya, twitter, büyük veri, araştırma yöntemi

6.

Turkish E-Banking: Consumer Experiences

Ulusal Pazarlama Kongresi (13th National Marketing Congress), October 25-29, 2008, Cappadocia, Turkey
Number of pages: 18 Posted: 19 Mar 2009
Selcen Ozturkcan and Ronan de Kervenoael
School of Business and Economics, Linnaeus University and affiliation not provided to SSRN
Downloads 489 (126,060)

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experiential marketing, e-banking, e-atmospherics

7.

Management Practices in Kingdom of Saudi Arabia: Exploring Perspectives of Saudi Managers and Middle East Expats

Yurdakul, H. & Öztürkcan, S., “Management Practices in Kingdom of Saudi Arabia: Exploring Perspectives of Saudi Managers and Middle East Expats,” ITMAR -2014, October 20-21, 2014, Istanbul, Turkey, Vol. 1, pg. 231-248, ISBN: 978-969-9948-24-4.
Number of pages: 18 Posted: 30 Aug 2018
Hakan Yurdakul and Selcen Ozturkcan
Independent and School of Business and Economics, Linnaeus University
Downloads 479 (129,094)

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Kingdom of Saudi Arabia, Expat, Regional Manager, Local Manager, International Business

8.

Identification in Hyper-Loyalty Brand Communities

Downloads 439 (143,334)

Identification in Hyper-Loyalty Brand Communities

2nd Annual Management Congress at Mugla University, February 17, 2005, Mugla, Turkey
Number of pages: 7 Posted: 24 Mar 2009 Last Revised: 20 Jul 2009
Selcen Ozturkcan
School of Business and Economics, Linnaeus University
Downloads 282 (231,542)

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hyper-loyalty, brand community, identification, brand loyalty

Identification in Hyper-Loyalty Brand Communities

MAKING OF CULT BRANDS, Swapna Gopalan, ed., ICFAI Press: Andhra Pradesh, India, 2007
Number of pages: 8 Posted: 24 Mar 2009
Selcen Ozturkcan
School of Business and Economics, Linnaeus University
Downloads 157 (405,423)

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brand-loyalty, brand community, identification

9.

Activating E-Bank Users: Exploring the Potential Impact of E-Atmospherics and Experiential Marketing

CASE IN CONSUMER BEHAVIOR, Jim Blythe, ed., Cengage Learning: London, UK. 2008
Number of pages: 4 Posted: 19 Mar 2009 Last Revised: 08 Nov 2016
Ronan de Kervenoael and Selcen Ozturkcan
affiliation not provided to SSRN and School of Business and Economics, Linnaeus University
Downloads 419 (151,365)

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e-marketing business case

10.

Online Social Capital: Understanding E-Impulse Buying in Practice

Journal of Retailing and Consumer Services, Vol. 16, No. 4, pp. 320-328, July 2009
Number of pages: 34 Posted: 19 Mar 2009 Last Revised: 16 Jun 2009
Ronan de Kervenoael, Selcen Ozturkcan and Mark Palmer
affiliation not provided to SSRN, School of Business and Economics, Linnaeus University and affiliation not provided to SSRN
Downloads 384 (166,971)

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Retail behaviour, e-impulse, social atmospherics/capital and practice

11.

An Actor-Network Theory (ANT) Approach: Analysis of Turkish E-Government Gateway Initiative

International Conference on eGovernment & eGovernance (Ice-Gov), Ankara, Turkey, March 12-13, 2009
Number of pages: 15 Posted: 19 Mar 2009
Selcen Ozturkcan, Ronan de Kervenoael, Nihat Kasap and Enes Eryarsoy
School of Business and Economics, Linnaeus University, affiliation not provided to SSRN, Sabanci University and Sabanci University
Downloads 374 (172,489)

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e-Government, Turkey, Actor-Network Theory

12.

The Rise and Fall of a Fake Psychologist As an Instagram Celebrity

Forthcoming, chapter in: Tuten, T., Social Media Marketing, 3e’s Instructor Manual. London, UK: Sage.
Number of pages: 5 Posted: 27 May 2017
Selcen Ozturkcan
School of Business and Economics, Linnaeus University
Downloads 321 (203,172)

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influence impressions, source credibility, fake, instagram celebrity

13.

Capturing Loyalty across Garment Ranges: The Case of Supermarket Children's Clothing in the UK

15th International EIRASS Conference on recent advances in Retailing and Services Science, EIRASS, Zagreb, July 14-17, 2008
Number of pages: 24 Posted: 19 Mar 2009
Ronan de Kervenoael, Selcen Ozturkcan, Alan Hallsworth and Catherine Canning
affiliation not provided to SSRN, School of Business and Economics, Linnaeus University, University of Surrey and Glasgow Caledonian University
Downloads 284 (231,526)

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Supermarket clothing, parental decision making

14.

'It's in His Eyes': The Negotiation and Interpretation of Masculinity using the Dolce Et Gabbana's 2005 Print Advertising Campaign

4th Workshop on Interpretive Consumer Research, EIASM, Marseilles
Number of pages: 3 Posted: 20 Mar 2009
Jonathan Elms, Claire Dunphy, Ronan de Kervenoael and Selcen Ozturkcan
affiliation not provided to SSRN, affiliation not provided to SSRN, affiliation not provided to SSRN and School of Business and Economics, Linnaeus University
Downloads 278 (236,667)

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Dolce et Gabbana's ads, masculinity

15.

Adopting the Experiential Values Propositions as E-Atmospherics: An Illustration through the Case of E-Banking

15th International EIRASS Conference on recent advances in Retailing and Services Science, EIRASS, July 14-17, 2008
Number of pages: 17 Posted: 19 Mar 2009
Ronan de Kervenoael, Selcen Ozturkcan, Seda Cetin and Yesim Soylu
affiliation not provided to SSRN, School of Business and Economics, Linnaeus University, affiliation not provided to SSRN and affiliation not provided to SSRN
Downloads 277 (237,563)

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experiential marketing, e-banking, e-atmospherics

16.

Service Innovation: Using Augmented Reality in the IKEA Place App

Ozturkcan, S. (2021), "Service Innovation: Using Augmented Reality in the IKEA Place App," Journal of Information Technology Teaching Cases, Volume 11, Issue 1, Pages 8-13. https://doi.org/10.1177/2043886920947110
Number of pages: 6 Posted: 18 Feb 2021 Last Revised: 15 Jun 2021
Selcen Ozturkcan
School of Business and Economics, Linnaeus University
Downloads 270 (243,868)
Citation 4

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Augmented reality, furniture retailing, service innovation, IKEA, digital experience

17.

A Study of Swedish Eyewear Retailer's Smartphone-Based Augmented Reality Application

Wakim, R.S., Drak Al Sebai, L., Miladinovic, M. & Öztürkcan, S., "A Study of Swedish Eyewear Retailer's Smartphone-Based Augmented Reality Application," Engineering Technology Management Summit, October 4-5 2018, Istanbul, Turkey, p.350-355.
Number of pages: 19 Posted: 29 Oct 2018
Riad Samir Wakim, Lara Drak Al Sebai, Mira Miladinovic and Selcen Ozturkcan
Jonkoping University, Jonkoping International Business School (JIBS), Students, Jonkoping University, Jonkoping International Business School (JIBS), Jonkoping University, Jonkoping International Business School (JIBS) and School of Business and Economics, Linnaeus University
Downloads 255 (258,376)
Citation 1

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Augmented Reality, Retailing, Product Purchase Intention

18.

Premium E-Grocery: Exploring Value in Logistics Integrated Service Solutions

International Conference for Prospects for Research in Transport and Logistics on a Regional Global Perspective, Istanbul, Turkey
Number of pages: 6 Posted: 19 Mar 2009
Burcin Bozkaya, Burcin Bozkaya, Ronan de Kervenoael and Selcen Ozturkcan
New College of FloridaSabanci University - Sabanci University, affiliation not provided to SSRN and School of Business and Economics, Linnaeus University
Downloads 253 (260,443)
Citation 3

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Dynamic consumer-led demand, e-grocery, logistics, premium goods

19.

The Influence of Social E-Atmospherics in Practice: A Website Content Analysis Perspective

7th International Marketing Trends Congress, Venice, January 25-26, 2008
Number of pages: 17 Posted: 19 Mar 2009 Last Revised: 22 Apr 2009
Ronan de Kervenoael, Selcen Ozturkcan and Christophe Bisson
affiliation not provided to SSRN, School of Business and Economics, Linnaeus University and Kadir Has University
Downloads 251 (262,439)
Citation 4

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E-shopping, cultural capital, web content, e-atmospherics

20.

A Review of Timetabling and Resource Allocation Models for Light-Rail Transportation Systems

International Conference for Prospects for Research in Transport and Logistics on a Regional Global Perspective, February 12-14, 2009, Istanbul, Turkey
Number of pages: 6 Posted: 19 Mar 2009
Selmin D. Oncul, Selcen Ozturkcan, Demet Bayraktar and Dilay Celebi
affiliation not provided to SSRN, School of Business and Economics, Linnaeus University, Istanbul Technical University and affiliation not provided to SSRN
Downloads 239 (275,491)

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Timetabling, resource assignment, light-rail transportation, quantitative models

21.

Grey Market E-Shopping and Trust Building Practices in China

TRUST AND NEW TECHNOLOGIES: MARKETING AND MANAGEMENT ON THE INTERNET AND MOBILE MEDIA, Teemu Kautonen, Heikki Karjaluoto, eds., Edward Elgar Publishing: Cheltenham, UK and Lyme, US
Number of pages: 28 Posted: 19 Mar 2009
Ronan de Kervenoael and Selcen Ozturkcan
affiliation not provided to SSRN and School of Business and Economics, Linnaeus University
Downloads 237 (277,761)

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grey marketing, china, trust building

22.

Globalization and Economic Growth

11th Annual IMDA Conference, July 20-24, 2002, Antalya, Turkey
Number of pages: 6 Posted: 18 Mar 2009
Selcen Ozturkcan
School of Business and Economics, Linnaeus University
Downloads 214 (306,611)

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globalization, economic growth

23.

Technology and Disaster Relief: the Türkiye-syria Earthquake Case Study

Ozturkcan, S. (2023). Technology and disaster relief: The Türkiye-Syria earthquake case study. In L. Aldieri (Ed.), Innovation - Research and development for human, economic and institutional growth
Number of pages: 14 Posted: 10 Jan 2024
Selcen Ozturkcan
School of Business and Economics, Linnaeus University
Downloads 179 (361,515)
Citation 1

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disaster management, emerging technologies, relief efforts, innovation, Kahramanmaraş earthquake, search and rescue

24.

The Right-To-Repair Movement: Sustainability and Consumer Rights

Ozturkcan, S. (2023). The right-to-repair movement: Sustainability and consumer rights. Journal of Information Technology Teaching Cases. https://doi.org/10.1177/20438869231178037
Number of pages: 6 Posted: 05 Jun 2023
Selcen Ozturkcan
School of Business and Economics, Linnaeus University
Downloads 173 (372,668)
Citation 1

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Consumer rights, environmental sustainability, digital equality, right-to-repair, e-waste

25.

'Sustaining Competitive Advantage: Turk Telekom'

Chapter in: Case in Strategic Marketing: Creating Competitive Advantage (3rd Ed), Edited by Doug West, John Ford & Essam Ibrahim, P.519-525, Oxford University Press, ISBN 978-0-19-968409-0.
Number of pages: 9 Posted: 27 May 2017
Selcen Ozturkcan and Burcu Gumus
School of Business and Economics, Linnaeus University and Istanbul Bilgi University
Downloads 164 (390,525)

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turk telekom, market strategy, market scan/scenarios, internal analysis, strategic fit

26.

Using Mobil Phones for e-Government Services in Turkey: Analysis of Conceptual Models (Turkiye'de E-Devlet Hizmetleri Icin Mobil Telefonlarin Kullanimi)

Knowledge, Economy and Management Congress, Istanbul, December 26-28, 2007
Number of pages: 14 Posted: 19 Mar 2009
Selcen Ozturkcan, Enes Eryarsoy, Nihat Kasap and Ronan de Kervenoael
School of Business and Economics, Linnaeus University, Sabanci University, Sabanci University and affiliation not provided to SSRN
Downloads 161 (396,818)

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27.

Econometric Modeling of Competitive Markets and Market Response (Ekonometrik Rekabet Modelleme, Pazar Tepki Analizi Ve Talep Tahmini)

Number of pages: 80 Posted: 19 Mar 2009
Cenk Kocas and Selcen Ozturkcan
affiliation not provided to SSRN and School of Business and Economics, Linnaeus University
Downloads 149 (423,340)

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econometric modeling, market response, competitive markets

28.

Cultural Recognition in One-to-One Internet Advertising

11th Annual IMDA Conference, July 20-24, 2002, Antalya, Turkey
Number of pages: 1 Posted: 18 Mar 2009
Selcen Ozturkcan
School of Business and Economics, Linnaeus University
Downloads 148 (425,706)

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on-line advertising, culture, internet advertising

29.

Mobile Phone and E-Government in Turkey: Practices and Technological Choices at the Cross-Road

International Conferences on Mobile Government and the Mobile Society, September 16-19, 2008, Antalya, Turkey
Number of pages: 10 Posted: 19 Mar 2009
Selcen Ozturkcan, Ronan de Kervenoael, Nihat Kasap and Enes Eryarsoy
School of Business and Economics, Linnaeus University, affiliation not provided to SSRN, Sabanci University and Sabanci University
Downloads 140 (445,280)

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m-government, e-government, cellular phone, government services, practice

30.

M-Devlet Kullanıcı Kabul Potansiyeli: Kümeleme Analizi Ve Karar Ağacı Yaklaşımı (M-Goverment User Acceptance Potential: Cluster Analysis and Decision Tree Approach)

C.Ü. İktisadi ve İdari Bilimler Dergisi, Cilt 13, Sayı 2, 2012
Number of pages: 25 Posted: 12 Apr 2013
Selcen Ozturkcan, Nihat Kasap and Enes Eryarsoy
School of Business and Economics, Linnaeus University, Sabanci University and Sabanci University
Downloads 135 (461,237)

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m-devlet, e-devlet, cep telefonu, kullanıcı kabul modeli, kümeleme analizi, karar ağacı

31.

Categorizing 'Intention to Use' E-Government Services through Mobile Phone: The Importance of Front Loading Activities

International Conference on Information Resources Management (Conf-IRM), Niagara Falls, Ontario, Canada, May 18-20, 2008
Number of pages: 9 Posted: 19 Mar 2009
Ronan de Kervenoael, Selcen Ozturkcan, Enes Eryarsoy and Nihat Kasap
affiliation not provided to SSRN, School of Business and Economics, Linnaeus University, Sabanci University and Sabanci University
Downloads 134 (461,237)

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mobile phone, e-government, m-government, front loading, intention to use

32.

Proposing Snell's Law Approach for Service-Level Requirements in Supply Chain Management (Tedarik Zinciri Yonetiminde Hizmet Seviyesi Gerekleri Icin Onermeler: Snell Kanunu Yaklasimi)

SITKI GÖZLÜ'YE ARMAGAN, Demet Bayraktar, Ferhan Çebi, Bersam Bolat, eds., pp. 37-48, Çaglayan Publications: Istanbul, 2007
Number of pages: 12 Posted: 19 Mar 2009
Selcen Ozturkcan and Demet Bayraktar
School of Business and Economics, Linnaeus University and Istanbul Technical University
Downloads 133 (464,012)

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33.

An Expert System Approach for Improving Service-Levels between Buyer and Supplier

14th International Annual EurOMA Conference, 17-20 June, 2007, Ankara, Turkey
Number of pages: 7 Posted: 19 Mar 2009
Selcen Ozturkcan and Demet Bayraktar
School of Business and Economics, Linnaeus University and Istanbul Technical University
Downloads 110 (537,183)

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Expert Systems, Service-levels, SCM

34.

Gaining Rewards vs Avoiding Loss: When Does Gamification Stop Being Fun?

Handbook of Research on Trends in Gamification, edited by Donna Davis & Harsha Gangadharbatla, p.48-72, IGI-Global, ISBN 978-1-4666-8651-9. DOI 10.4018/978-1-4666-8651-9.ch003.
Number of pages: 26 Posted: 18 Aug 2017
Selcen Ozturkcan and Sercan Şengün
School of Business and Economics, Linnaeus University and MIT CSAIL
Downloads 109 (540,787)

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Gamification, regulatory fit, game element design

35.

Dimensionalizing E-Grocery Shopping 'in Practice': An Illustration Through Turkish Consumers' Front-Loading Activities

3rd International Conference on Business, Management, and Economics (ICBME 2007), Izmir, Turkey, 13-17 June
Number of pages: 15 Posted: 19 Mar 2009
Ronan de Kervenoael and Selcen Ozturkcan
affiliation not provided to SSRN and School of Business and Economics, Linnaeus University
Downloads 104 (560,048)

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e-Grocery,Decision making, Pre-purchase activities

36.

The Deadly Gamification Challenge of #BlueWhale

ArtsIT- 8th EAI International Conference: ArtsIT, Interactivity & Game Creation, 2019
Number of pages: 6 Posted: 31 Mar 2020
Selcen Ozturkcan
School of Business and Economics, Linnaeus University
Downloads 95 (595,675)

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bluewhale, deadly gamification, bluewhalechallenge, #bwc

37.

Anticipating E-Grocery Services Pre-Purchase Practices: Contrasting Trajectories in Households' Organisation

14th International EIRASS Conference on Recent Advances in Retailing and Services Science, EIRASS, San Francisco, US, June 29 - July 2, 2007
Number of pages: 16 Posted: 19 Mar 2009 Last Revised: 08 Nov 2016
Ronan de Kervenoael, Selcen Ozturkcan and Didier Soopramanien Soopramanien
affiliation not provided to SSRN, School of Business and Economics, Linnaeus University and Independent
Downloads 92 (607,733)

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e-grocery, decision making, household pre-purchase practices

38.

Effects of Essentialism on Entrepreneurial Intentions & Efficacy

Fiş, A.M. & Ozturkcan, S., "Effects Of Essentialism On Entrepreneurial Intentions & Efficacy," 19th EBES Conference, May 26 - 28, 2016, Istanbul, Turkey.
Number of pages: 28 Posted: 30 Aug 2018
Ahmet Murat Fis and Selcen Ozturkcan
Ozyegin University and School of Business and Economics, Linnaeus University
Downloads 89 (620,386)

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gender, entrepreneurial intention, essentialism

39.

On-Line Reviews’ Impact on Trust Building

Global Conference on Business and Finance, Honolulu 2014, Vol. 9, No. 1, pg. 350-360
Number of pages: 11 Posted: 18 Jan 2014 Last Revised: 21 Jan 2014
Selcen Ozturkcan and Gul Gursoy
School of Business and Economics, Linnaeus University and Istanbul Bilgi University
Downloads 87 (629,172)

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on-line consumer review, trust building, e-retailing, on-line shopping

40.

Framing the Central Bank Digital Currency (CBDC) Revolution

Technology Analysis & Strategic Management, 2022
Number of pages: 18 Posted: 25 Jul 2022 Last Revised: 26 Jul 2022
Selcen Ozturkcan, Kerem Senel, Mesut Ozdinc and Mesut Ozdinc
School of Business and Economics, Linnaeus University, Istanbul University - Cerrahpasa and Åbo Akademi UniversityMimar Sinan FA University
Downloads 86 (633,636)

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CBDC, Central Bank Digital Currency, digital money, the smart money

41.

'It's in Her Eyes' a 'Barometer' for EU Accession through Female Perceptions of Role Portrayals in Advertising: A Crosscultural Study of Ukraine and Turkey

36th European Marketing Academy (EMAC) Conference, Reykjavik, Iceland, May 25-27, 2007
Number of pages: 9 Posted: 19 Mar 2009
Ronan de Kervenoael and Selcen Ozturkcan
affiliation not provided to SSRN and School of Business and Economics, Linnaeus University
Downloads 85 (638,187)

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Gender Role Portrayal, Advertising, Ukraine, Turkey

42.

Social E-Atmospherics in Practice (or Not): A French and Turkish Web Designers' Perspectives

8th International Marketing Trends Congress, January 16-17 2009, Venice
Number of pages: 13 Posted: 19 Mar 2009
Christophe Bisson, Ronan de Kervenoael and Selcen Ozturkcan
Kadir Has University, affiliation not provided to SSRN and School of Business and Economics, Linnaeus University
Downloads 85 (638,187)

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E-shopping, e-atmospherics, web design, cultural capital, web content

43.

Adoption of Really New Products: Retro Appearance and the Bandwagon Effect

5th EMAC Regional Conference, September 24-26, 2014, University of Katowice, Poland, pg. 73-80, ISBN: 978-83-7875-210-3.
Number of pages: 7 Posted: 04 Sep 2018
Burcu Gumus, Kaan Varnali and Selcen Ozturkcan
Istanbul Bilgi University, Istanbul Bilgi University and School of Business and Economics, Linnaeus University
Downloads 72 (701,803)

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really new products, retro, bandwagon effect, perceived risk

44.

Services' Creation of Value in Supplier-Buyer Interactions (Tedarikci-Alici Etkilesimlerinde Hizmetin Deger Yaratimi)

ITU Dergisi (ITU Journal), 2008
Number of pages: 10 Posted: 20 Mar 2009
Selcen Ozturkcan and Demet Bayraktar
School of Business and Economics, Linnaeus University and Istanbul Technical University
Downloads 68 (724,154)

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Supply chain management, supplierbuyer

45.

Marketers' Social ICT Failures and 'Anti-Choice': Illustration from Cellular Game Application

Behaviour and Information Technology Journal, Forthcoming
Number of pages: 23 Posted: 19 Mar 2009 Last Revised: 19 May 2024
Ronan de Kervenoael and Selcen Ozturkcan
affiliation not provided to SSRN and School of Business and Economics, Linnaeus University
Downloads 62 (760,031)

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ICT, cellular game, technological consumption choice

46.

You are What You Check-In: Socially Created Values of Places and Online Identity Formation

European Journal of Research on Social Studies, Volume 1, Issue 1, Pages 76-79, 2014
Number of pages: 4 Posted: 21 Apr 2015
Selcen Ozturkcan, Eda Genc and Ozan Uysal
School of Business and Economics, Linnaeus University, Yasar University and Istanbul Bilgi University
Downloads 59 (779,487)

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Foursquare, location based service, online identity, Turkey, user motivation

47.

Pleasure in Pain: How Accumulation in Gaming Systems Produce Grief

Gamer Psychology and Behaviour, edited by Barbaros Bostan, p.41-55, Springer International Publishing, ISBN 978-3-319-29903-7. DOI 10.1007/978-3-319-29904-4_3., Humanistic Management Association, Research Paper Series No. 17-36
Number of pages: 31 Posted: 18 Aug 2017
Selcen Ozturkcan and Sercan Şengün
School of Business and Economics, Linnaeus University and MIT CSAIL
Downloads 48 (860,859)

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regulatory focus, regulatory fit, games, video games, compulsory gaming

48.

Emotions Unveiled: Detecting COVID-19 Fake News on Social Media

Farhoudinia, B., Ozturkcan, S., & Kasap, N. (2024). Emotions unveiled: Detecting COVID-19 fake news on social media. Humanities and Social Sciences Communications, 11, 640. https://doi.org/10.1057/s41599-024-03083-5
Number of pages: 11 Posted: 21 May 2024
Bahareh Farhoudinia, Selcen Ozturkcan and Nihat Kasap
Sabanci University - Sabanci University, School of Business and Economics, Linnaeus University and Sabanci University
Downloads 41 (921,900)
Citation 1

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fake news, emotions, social media, machine learning, Twitter, Platform X

49.

Gender Differences in Leaders' Crisis Communication: A Sentiment-Based Analysis of German Higher Education Leaderships' Online Posts

Studies in Higher Education
Number of pages: 15 Posted: 24 Nov 2023
Angelos Angelakis, Petra Inwinkl, Adele Berndt, Selcen Ozturkcan, Anna Zelenajova and Veronika Rozkopal
University of Vienna, Jönköping International Business School, Jönköping University - Jönköping International Business School, School of Business and Economics, Linnaeus University, University of Vienna and University of Vienna
Downloads 41 (921,900)

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leadership, crisis communication, gender, public university, Germany, HEI

50.

Re-shaped by mobile technologies’ disruption: The videogame industry in Turkey

Şengün, S., and Ozturkcan, S. (2020), "Re-shaped by mobile technologies’ disruption: The videogame industry in Turkey," Studies on Marketing Insights, Volume 4, Issue 1, Pages 44-56.
Number of pages: 13 Posted: 12 Feb 2021
Sercan Şengün and Selcen Ozturkcan
MIT CSAIL and School of Business and Economics, Linnaeus University
Downloads 39 (940,838)

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videogames, digital games, games, mobile, disruption

51.

Being a Woman Entrepreneur in Turkey: Life Role Expectations and Entrepreneurial Self-Efficacy

SAGE Open April-June 2019: 1 –19, DOI: 10.1177/2158244019846192
Number of pages: 19 Posted: 29 May 2019
Ahmet Murat Fis, Selcen Ozturkcan and Faik Gür
Ozyegin University, School of Business and Economics, Linnaeus University and affiliation not provided to SSRN
Downloads 39 (940,838)
Citation 1

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women entrepreneurship, entrepreneurial self-efficacy, work–family interaction, work–family conflict, life role expectations, emerging markets

52.

Fake News in Business and Management Literature: A Systematic Review of Definitions, Theories, Methods and Implications

Aslib Journal of Information Management
Number of pages: 24 Posted: 30 Nov 2023
Bahareh Farhoudinia, Selcen Ozturkcan and Nihat Kasap
Sabanci University - Sabanci University, School of Business and Economics, Linnaeus University and Sabanci University
Downloads 33 (1,001,704)
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disinformation, misinformation, social media, fake news, systematic literature review (SLR)

53.

Students’ Experiences in Business Schools

Ozturkcan, S. & Günay, G.N., “Students’ Experiences in Business Schools,” 27th EuroCHRIE Annual Conference, October 22-24, 2009, Helsinki, Finland.
Number of pages: 10 Posted: 30 Aug 2018
Selcen Ozturkcan and Nazan Gunay
School of Business and Economics, Linnaeus University and Ege University
Downloads 20 (1,154,700)

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Experiential Education, Turkey, Business School

54.

Consumers and Service Robots: Power Relationships Amid COVID-19 Pandemic

Merdin-Uygur, E., and Ozturkcan, S. (2023), "Consumers and Service Robots: Power Relationships amid COVID-19 Pandemic," Journal of Retailing and Consumer Services, Volume 70, Issue January, 103174. https://doi.org/10.1016/j.jretconser.2022.103174
Number of pages: 12 Posted: 23 Dec 2022
Ezgi Merdin Uygur and Selcen Ozturkcan
Kadir Has University - Faculty of Economics, Administrative and Social Sciences and School of Business and Economics, Linnaeus University
Downloads 17 (1,191,682)

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service robots, robots, services, COVID-19 pandemic, generation Z, gen-Z, perceptions of power, sense of power

55.

The Robot Saw It Coming: Physical Human Interference, Deservingness, and Self-Efficacy in Service Robot Failures

Merdin-Uygur, E., & Ozturkcan, S. (2024). The robot saw it coming: Physical human interference, deservingness, and self-efficacy in service robot failures. Behaviour & Information Technology. https://doi.org/10.1080/0144929X.2024.2351195
Number of pages: 20 Posted: 19 Jun 2024
Ezgi Merdin Uygur and Selcen Ozturkcan
Kadir Has University - Faculty of Economics, Administrative and Social Sciences and School of Business and Economics, Linnaeus University
Downloads 14 (1,227,340)

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service robots, robotic service failures, self-efficacy, deservingness, attitudes towards robots

56.

Decoding Digital Engagement: A Comparative Analysis of English and Turkish Brand Post Popularity Dynamics on Platform X

Tanaltay, A., Ozturkcan, S., & Kasap, N. (2024). Decoding digital engagement: A comparative analysis of English and Turkish brand post popularity dynamics on platform X. Journal of Research in Interactive Marketing. https://doi.org/10.1108/JRIM-10-2023-0368
Number of pages: 26 Posted: 24 Jun 2024
Altug Tanaltay, Selcen Ozturkcan and Nihat Kasap
Sabanci University - Sabanci University, School of Business and Economics, Linnaeus University and Sabanci University
Downloads 11 (1,260,384)

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consumer engagement, brand post popularity, Platform X, Twitter, social media marketing

57.

Brand museums, commodification of cultural heritage and cultural transfer: The case of IKEA museum ☆

Number of pages: 12 Posted: 06 May 2025
Soniya Billore, Eda Aylin Genc and Selcen Ozturkcan
Linnaeus University, Department of Marketing, Manchester Metropolitan University and School of Business and Economics, Linnaeus University
Downloads 4 (1,313,522)

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Cultural heritage, Cultural transfer, Intergenerational memory, Brand museums, IKEA Museum, Brand heritage

58.

Conceptualizing Consumer Paradoxes towards the Central Bank Digital Currency (CBDC) in the context of COVID-19

Ozturkcan, S., "Conceptualizing Consumer Paradoxes towards the Central Bank Digital Currency (CBDC) in the context of COVID-19," AIRSI2021 Conference: Technologies 4.0 in Tourism, Services & Marketing, 12-14 Jul 2021, University of Zaragoza, Spain, pg. 62-68.
Posted: 09 Dec 2023
Selcen Ozturkcan
School of Business and Economics, Linnaeus University

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COVID-19, pandemic, banknotes and coins, CBDC, central bank digital currency, consumer paradoxes, consumer readiness

59.

Consumer Attitudes towards Low vs. High Power Robotic Services and the COVID Pandemic

Merdin-Uygur, E., and Ozturkcan, S., "Consumer Attitudes towards Low vs. High Power Robotic Services and the Covid Pandemic," Annual Conference of the Academy of Marketing: Reframing Marketing Priorities, 5-7 Jul 2021, Online.
Posted: 07 Jul 2022
Ezgi Merdin Uygur and Selcen Ozturkcan
Kadir Has University - Faculty of Economics, Administrative and Social Sciences and School of Business and Economics, Linnaeus University

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robotic services, consumer attitudes, COVID-19

60.

Humanoid Service Robots: The Future of Healthcare?

(2022), Journal of Information Technology Teaching Cases, Volume 12, Issue 2, Pages 163-170. https://doi.org/10.1177/20438869211003905
Posted: 11 Mar 2021 Last Revised: 31 Oct 2022
Selcen Ozturkcan and Ezgi Merdin Uygur
School of Business and Economics, Linnaeus University and Kadir Has University - Faculty of Economics, Administrative and Social Sciences

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Humanoid service robots, service robots, social robots, healthcare, front-line, hospital, COVID-19 pandemic

61.

A Deadly Game User Experience: The Case of #BlueWhaleChallenge

Ozturkcan, S. & Ozdinc, M. (2020), 'A Deadly Game User Experience: The Case of #BlueWhaleChallenge,' chapter in Game User Experience and Player-Centered Design, edited by Barbaros Bostan, Springer International Publishing: Cham, Switzerland
Posted: 24 Oct 2019
Selcen Ozturkcan, Mesut Ozdinc and Mesut Ozdinc
School of Business and Economics, Linnaeus University and Åbo Akademi UniversityMimar Sinan FA University

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BlueWhaleChallenge, MoMo, game user experience, deadly game, teenage gamers, suicide, virtual slavery

62.

Analysis of Tweets About Football: 2013 and 2018 Leagues in Turkey

Selcen Ozturkcan, Nihat Kasap, Altug Tanaltay & Mesut Ozdinc (2019) Analysis of tweets about football: 2013 and 2018 leagues in Turkey, Behaviour & Information Technology, DOI: 10.1080/0144929X.2019.1583284
Posted: 17 Mar 2019
Selcen Ozturkcan, Nihat Kasap, Altug Tanaltay, Mesut Ozdinc and Mesut Ozdinc
School of Business and Economics, Linnaeus University, Sabanci University, Sabanci University and Åbo Akademi UniversityMimar Sinan FA University

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63.

PASHA Bank Turkey: An International Marketing Strategy for an Investment and Corporate Bank

SAGE Business Cases, doi/10.4135/9781526469885, Online ISBN: 9781526469885. ​
Posted: 17 Jan 2019
Selcen Ozturkcan
School of Business and Economics, Linnaeus University

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investment bank, international marketing strategy, Turkey, Azerbaijan, geographical expansion

64.

TazeDirekt.com:Branding Charm or Operational Basics?

Forthcoming, Case Studies in Food Retailing and Distribution A Volume in the Consumer Science and Strategic Marketing Series Woodhead Publishing Series in Food Science, Technology and Nutrition, 2019, Pages 37-52 doi: 10.1016/B978-0-08-102037-1.00004-9
Posted: 06 Dec 2018
Selcen Ozturkcan and Deniz Tuncalp
School of Business and Economics, Linnaeus University and Istanbul Technical University

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Online food retailing, TazeDirekt, Turkey, Turkish, organic food retailing, grocery and livestock e-tailing

65.

Game Prosumption

Posted: 26 Sep 2018
Selcen Ozturkcan
School of Business and Economics, Linnaeus University

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game, consumption, production, prosumption, computer games

66.

iGaranti: Expanding the Frontiers of Mobile Banking Innovation

Ozturkcan, S. & Tuncalp, D. (2016), "iGaranti: Expanding the Frontiers of Mobile Banking Innovation," chapter in Services Marketing Cases in Emerging Markets, edited by Sanjit Roy, Dilip Mutu & Bang Nguyen, p. 89-106, Springer International Publishing: Cham, Switzerland. ISBN 978-3-319-32968-0.
Posted: 26 Sep 2018
Selcen Ozturkcan and Deniz Tuncalp
School of Business and Economics, Linnaeus University and Istanbul Technical University

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Smart Phone, Internet Banking, Mobile Banking, Customer Engagement, Brand Relationship

67.

Diageo: Drinking the Lion's Milk in Turkey

Tuncalp, D. & Ozturkcan, S. (2017), "Diageo: Drinking the Lion's Milk in Turkey," chapter in: Strategic Marketing Cases in Emerging Economies, edited by Atanu Adhikari & Sanjit Roy, p. 47-60, Springer International Publishing: Cham, Switzerland. ISBN 978-3-319-51543-4. doi: 10.1007/978-3-3
Posted: 26 Sep 2018
Deniz Tuncalp and Selcen Ozturkcan
Istanbul Technical University and School of Business and Economics, Linnaeus University

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M&A, Diageo, MEY, Post-Merger Marketing Strategies

68.

Virtual Reality Retailing

Ozturkcan, S. (2018), "Virtual Reality Retailing," in Encyclopedia of Computer Graphics and Games, edited by N. Lee, Springer International Publishing: Cham, Switzerland. doi: 10.1007/978-3-319-08234-9_163-1.
Posted: 24 Sep 2018
Selcen Ozturkcan
School of Business and Economics, Linnaeus University

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virtual reality, retailing

69.

Will Robots Conquer Services? Attitudes Towards Anthropomorphic Service Robots

Ozturkcan, S. & Merdin-Uygur, E. "Will Robots Conquer Services? Attitudes Towards Anthropomorphic Service Robots," 9th International Research Symposium in Service Management (IRSSM-9), July 23-27, 2018, Ljubljana, Slovenia. 
Posted: 30 Aug 2018
Selcen Ozturkcan and Ezgi Merdin Uygur
School of Business and Economics, Linnaeus University and Kadir Has University - Faculty of Economics, Administrative and Social Sciences

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robot technologies, automated service, need for power, anthropomorphism, humanoid

70.

Technology Acceptance of Students: An Analysis of 100% Online Graduate Program

Ozturkcan, S., “Technology Acceptance of Students: An Analysis of 100% Online Graduate Program,” III. European Conference on Social and Behavioral Science, Feb 6-8, 2014, Rome, Italy, pg.220.
Posted: 30 Aug 2018
Selcen Ozturkcan
School of Business and Economics, Linnaeus University

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MOOCs, Online Open Course, Technology Acceptance Model

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1.

Central Bank Digital Currency in the Context of COVID-19: What the Future Holds for Marketers and Consumers?

Ozturkcan, S., "Central Bank Digital Currency in the Context of Covid-19: What the Future Holds for Marketers and Consumers?" Annual Conference of the Academy of Marketing: Reframing Marketing Priorities, 5-7 Jul 2021, Online.
Number of pages: 1 Posted: 07 Jul 2022
Selcen Ozturkcan
School of Business and Economics, Linnaeus University
Downloads 5

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CDBC, central bank digital currency, covid-19