Kristin Diehl

University of Southern California - Marshall School of Business

701 Exposition Blvd

Los Angeles, CA California 90089

United States

  • University of Southern California - Marshall School of Business

SCHOLARLY PAPERS

19

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SSRN CITATIONS
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Top 10,355

in Total Papers Citations

39

CROSSREF CITATIONS

83

Scholarly Papers (19)

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1.

Great Expectations?! Assortment Size, Expectations and Satisfaction

Journal of Marketing Research, 2008, Marshall School of Business Working Paper No. MKT 24-09
Number of pages: 43 Posted: 05 Mar 2009 Last Revised: 19 Apr 2009
Kristin Diehl and Cait Poynor Lamberton
University of Southern California - Marshall School of Business and University of Pennsylvania
Downloads 634 (53,033)
Citation 11

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Assortment Size, Expectation Disconfirmation, Satisfaction, Choice Overload, Information Overload

2.

Retail Choice Architecture: The Effects of Benefit- and Attribute-Based Assortment Organization on Consumer Perceptions and Choice

Journal of Consumer Research, Vol. 40, 2013
Number of pages: 19 Posted: 23 Jan 2014
Cait Poynor Lamberton and Kristin Diehl
University of Pennsylvania and University of Southern California - Marshall School of Business
Downloads 424 (87,034)
Citation 3

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assortment, marketing, consumer behavior, attribute, benefit, construal-level, choice

3.

Smart Agents: When Lower Search Costs for Quality Information Increase Price Sensitivity

Number of pages: 16 Posted: 26 Oct 2002
Kristin Diehl, Laura J. Kornish and John G. Lynch
University of Southern California - Marshall School of Business, University of Colorado at Boulder - Leeds School of Business and University of Colorado-Boulder, Leeds School of Business - Center for Research on Consumer Financial Decision Making
Downloads 362 (104,353)
Citation 7

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4.

Now or Never: Effects of Limited Purchase Opportunities on Patterns of Regret Over Time

Journal of Consumer Research, December 2006
Number of pages: 35 Posted: 16 May 2006
Lisa J Abendroth and Kristin Diehl
University of St. Thomas and University of Southern California - Marshall School of Business
Downloads 347 (109,375)

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Regret, Inaction, Action, Promotion, Time

5.

When Two Rights Make a Wrong: Searching Too Much in Ordered Environments

Downloads 323 (118,395)
Citation 23

When Two Rights Make a Wrong: Searching Too Much in Ordered Environments

Journal of Marketing Research, Vol. 42, No. 3, August 2005
Number of pages: 11 Posted: 14 May 2006
Kristin Diehl
University of Southern California - Marshall School of Business
Downloads 219 (175,059)
Citation 5

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search cost, choice quality, consumer utility, assortment, selection, selectivity

When Two Rights Make a Wrong: Searching Too Much in Ordered Environments

Journal of Marketing Research, Vol. 42, No. 3, August 2005
Number of pages: 11 Posted: 02 Mar 2006
Kristin Diehl
University of Southern California - Marshall School of Business
Downloads 104 (322,825)

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search cost, choice quality, consumer utility, assortment, selection, selectivity

6.

Subjective Knowledge, Search Locations, and Consumer Choice

Number of pages: 25 Posted: 20 Dec 2003
Christine Moorman, Kristin Diehl, David Brinberg and Blair Kidwell
Duke University - Fuqua School of Business, University of Southern California - Marshall School of Business, Virginia Polytechnic Institute & State University and Virginia Polytechnic Institute & State University - Department of Marketing
Downloads 314 (122,017)
Citation 1

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Subjective Knowledge, Information Search, Choice Behavior, Nutritional Choice,

7.

Based on a True Story: Making People Believe the Unbelievable

Journal of Experimental Social Psychology, Forthcoming
Number of pages: 22 Posted: 07 Mar 2017 Last Revised: 24 Mar 2017
Francesca Valsesia, Kristin Diehl and Joseph Nunes
University of Washington - Michael G. Foster School of Business, University of Southern California - Marshall School of Business and University of Southern California - Marshall School of Business
Downloads 291 (132,317)

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Story-Telling, Narratives, Story Evaluation, Based on a True Story, Perceived Plausibility, Typicality

8.

How Taking Photos Increases Enjoyment of Experiences

Diehl, Kristin, Gal Zauberman and Alixandra Barasch (2016), “How Taking Photos Increases the Enjoyment of Experiences,” Journal of Personality and Social Psychology, Volume 111, Issue 2 (Aug), p. 119-140
Number of pages: 74 Posted: 08 Feb 2020
Kristin Diehl, Gal Zauberman and Alixandra Barasch
University of Southern California - Marshall School of Business, Yale and New York University
Downloads 280 (138,150)
Citation 4

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Photos, Photography, Experiences, Enjoyment, Engagement

9.

Savoring an Upcoming Experience Affects Ongoing and Remembered Consumption Enjoyment

Journal of Marketing, Forthcoming, Marshall School of Business Working Paper No. 17-20
Number of pages: 45 Posted: 01 Jan 2017 Last Revised: 02 Apr 2017
HaeEun Helen Chun, Kristin Diehl and Deborah J. MacInnis
Cornell University - College of Business, School of Hotel Administration, University of Southern California - Marshall School of Business and University of Southern California - Marketing Department
Downloads 257 (150,173)

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savoring the upcoming experience, consumption enjoyment, remembered enjoyment, experiences, affective expectations

10.

How the Intention to Share Can Undermine Enjoyment: Photo-Taking Goals and Evaluation of Experiences

Number of pages: 75 Posted: 08 Feb 2018 Last Revised: 09 Feb 2018
Alixandra Barasch, Gal Zauberman and Kristin Diehl
New York University, Yale and University of Southern California - Marshall School of Business
Downloads 221 (173,890)
Citation 1

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sharing, experiences, enjoyment, photo-taking, goals, self-presentation

11.

Searching Ordered Sets: Evaluations from Sequences Under Search

Number of pages: 28 Posted: 14 Apr 2004
Kristin Diehl and Gal Zauberman
University of Southern California - Marshall School of Business and Yale
Downloads 201 (189,959)
Citation 1

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Information search, judgment and decision making, E-commerce/internet, satisfaction

12.

Hedonic Versus Informational Evaluations: Task Dependent Preferences for Sequences of Outcomes

Journal of Behavioral Decision Making, Vol. 19, pp. 191-211, 2006
Number of pages: 21 Posted: 17 Jul 2006
Gal Zauberman, Kristin Diehl and Dan Ariely
Yale, University of Southern California - Marshall School of Business and Duke University - Fuqua School of Business
Downloads 178 (211,669)

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Order Effects, Hedonic Evaluation, Sequences, Time

13.

The Effects of Benefit and Feature-Based Assortment Structures on Similarity Perceptions and Strength of Preference

Number of pages: 51 Posted: 15 Jul 2010
Cait Poynor Lamberton and Kristin Diehl
University of Pennsylvania and University of Southern California - Marshall School of Business
Downloads 173 (216,830)

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assortment structure, similarity perceptions, strength of preference, consumer goals, feature-benefit correlation

14.

Organizing Products with Complements versus Substitutes: Effects on Store Preferences as a Function of Effort and Assortment Perceptions

Journal of Retailing, 91 (1), March, 1-18, 2015
Number of pages: 18 Posted: 11 Feb 2015
Kristin Diehl, Erica van Herpen and Cait Poynor Lamberton
University of Southern California - Marshall School of Business, Wageningen UR and University of Pennsylvania
Downloads 123 (285,127)
Citation 1

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Assortment organization, decision effort, substitutes, complements, hedonic, utilitarian

15.

Photographic Memory: The Effects of Volitional Photo Taking on Memory for Visual and Auditory Aspects of an Experience

Psychological Science¸ August 2017, Vol 28, Issue 8, p.1056 - 1066
Number of pages: 29 Posted: 18 Sep 2017
Alixandra Barasch, Kristin Diehl, Jackie Silverman and Gal Zauberman
New York University, University of Southern California - Marshall School of Business, University of Pennsylvania and Yale
Downloads 66 (420,267)
Citation 2

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photographs, visual memory, auditory memory, autobiographical memory, experiences

16.

Words Meet Photos: When and Why Visual Content Increases Review Helpfulness

Number of pages: 40 Posted: 30 Aug 2021 Last Revised: 08 Sep 2021
Gizem Ceylan, Kristin Diehl and Davide Proserpio
University of Southern California, Marshall School of Business, Marketing Department, Students, University of Southern California - Marshall School of Business and Marshall School of Business, University of Southern California
Downloads 30 (575,917)

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online reviews; helpfulness; machine learning; images

17.

Lead by Example? Custom-Made Examples Created by Close Others Lead Consumers to Make Dissimilar Choices

D’Angelo, J. K., Diehl, K., & Cavanaugh, L. A. (2019). Lead by Example? Custom-Made Examples Created by Close Others Lead Consumers to Make Dissimilar Choices. Journal of Consumer Research, 46(4), 750-773.
Number of pages: 63 Posted: 18 Sep 2020
Jennifer D'Angelo, Kristin Diehl and Lisa A. Cavanaugh
Independent, University of Southern California - Marshall School of Business and University of Southern California - Marshall School of Business
Downloads 13 (693,546)

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18.

Memory Pointers and Identity

Handbook of Research on Identity Theory in Marketing, Americus Reed and Mark Forehand, Eds., Edward Elgar Publishing, 2019
Posted: 22 Sep 2020
Gal Zauberman, Kristin Diehl and Alixandra Barasch
Yale, University of Southern California - Marshall School of Business and New York University

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19.

1995 Feels so Close Yet so Far: The Effect of Event Markers on Subjective Feelings of Elapsed Time

Wiley-Blackwell, Psychological Science, Forthcoming 2010
Posted: 14 Oct 2009
Gal Zauberman, Jonathan Levav, Kristin Diehl and Rajesh Bhargave
Yale, Columbia Business School - Marketing, University of Southern California - Marshall School of Business and University of Pennsylvania - Marketing Department

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time perception, duration estimation, dating biases