Yili Hong

University of Miami Herbert Business School

Professor

P.O. Box 248126

Florida

Coral Gables, FL 33124

United States

SCHOLARLY PAPERS

82

DOWNLOADS
Rank 1,286

SSRN RANKINGS

Top 1,286

in Total Papers Downloads

42,160

TOTAL CITATIONS
Rank 2,354

SSRN RANKINGS

Top 2,354

in Total Papers Citations

536

Scholarly Papers (82)

1.

How Do On-demand Ridesharing Services Affect Traffic Congestion? The Moderating Role of Urban Compactness

Li, Ziru, Liang, Chen, Hong, Yili and Zhang, Zhongju. 2021. How Do On-demand Ridesharing Services Affect Traffic Congestion? The Moderating Role of Urban Compactness. Forthcoming at Production and Operations Management.
Number of pages: 55 Posted: 14 Sep 2016 Last Revised: 15 Jun 2021
Ziru Li, Chen Liang, Yili Hong and Zhongju Zhang
Arizona State University (ASU) - Thunderbird School of Global Management, University of Connecticut - School of Business, University of Miami Herbert Business School and Arizona State University, W. P. Carey School of Business
Downloads 3,999 (5,646)
Citation 27

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sharing economy, on-demand ridesharing services, traffic congestion, sustainability, urban compactness

2.

Understanding Characteristics of Popular Streamers on Live Streaming Platforms: Evidence from Twitch.tv

Journal of the Association for Information Systems, Forthcoming
Number of pages: 44 Posted: 18 Jun 2019 Last Revised: 31 Aug 2020
Pennsylvania State University - Department of Supply Chain & Information Systems, University of Illinois at Chicago, College of Business Administration, University of Miami Herbert Business School and University of Illinois at Chicago - Department of Information and Decision Sciences
Downloads 3,684 (6,503)
Citation 1

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Live Streaming, Personality, Streamer, Popularity, Video analysis, Text Mining

3.

An Empirical Analysis of On-Demand Ride Sharing and Traffic Congestion

Proc. International Conference on Information Systems 2016 (ICIS'16)
Number of pages: 24 Posted: 26 Sep 2016
Ziru Li, Yili Hong and Zhongju Zhang
Arizona State University (ASU) - Thunderbird School of Global Management, University of Miami Herbert Business School and Arizona State University, W. P. Carey School of Business
Downloads 2,479 (12,167)
Citation 6

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Uber, sharing economy, ride sharing, platforms, traffic congestion, induced demand, difference in difference

4.

Social Network Integration and User Content Generation: Evidence from Natural Experiments

MIS Quarterly (Forthcoming), Fox School of Business Research Paper No. 17-001
Number of pages: 49 Posted: 19 Nov 2016 Last Revised: 10 Jan 2017
Ni Huang, Yili Hong and Gordon Burtch
Miami Herbert Business School, University of Miami, University of Miami Herbert Business School and Boston University - Questrom School of Business
Downloads 1,810 (20,143)
Citation 9

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Social network integration, online reviews, natural experiment, difference-indifferences, text analytics

5.

Embeddedness, Pro-Sociality, and Social Influence: Evidence from Online Crowdfunding

MIS Quarterly, Forthcoming
Number of pages: 35 Posted: 28 Feb 2018
Yili Hong, Yuheng Hu and Gordon Burtch
University of Miami Herbert Business School, University of Illinois at Chicago, College of Business Administration and Boston University - Questrom School of Business
Downloads 1,659 (23,029)
Citation 30

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Crowdfunding, Social Media, Peer Influence, Social Sharing, Social Marketing, Public Good, Network Embeddedness, Pro-Social Campaigns

6.

On Product Uncertainty in Online Markets: Theory and Evidence

MIS Quarterly, Vol. 36, 2012
Number of pages: 32 Posted: 24 Dec 2011 Last Revised: 22 Apr 2014
University of Miami Herbert Business School, University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 1,444 (28,408)
Citation 16

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Product Uncertainty, Information Signals, Price Premiums, Online Auction Markets, eBay Motors

7.

Unemployment and Worker Participation in the Gig Economy: Evidence from An Online Labor Market

Information Systems Research, Forthcoming
Number of pages: 51 Posted: 27 Jan 2018 Last Revised: 22 Sep 2019
Miami Herbert Business School, University of Miami, Boston University - Questrom School of Business, University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 1,414 (29,304)
Citation 6

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Gig Economy, Online Labor Markets, Local Market, Unemployment Rate

8.

Everyone Can Be a Star: Understanding the Role of Live Video Streaming in Online Retail

Number of pages: 46 Posted: 19 Jul 2019 Last Revised: 27 Oct 2020
Chen Cheng, Yuheng Hu, Yingda Lu and Yili Hong
University of Illinois at Chicago, University of Illinois at Chicago, College of Business Administration, University of Illinois at Chicago and University of Miami Herbert Business School
Downloads 1,392 (30,015)
Citation 8

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live video streaming, online retail, business value of IT, difference-in-differences, look-ahead matching, deep learning, video classification, multimodal learning

9.

Platform Governance with Algorithm-based Content Moderation: An Empirical Study on Reddit

Number of pages: 39 Posted: 10 Mar 2021 Last Revised: 25 Mar 2024
Qinglai He, Yili Hong and T. S. Raghu
University of Wisconsin-Madison - Department of Operations and Information Management, University of Miami Herbert Business School and Arizona State University - W. P. Carey School of Business
Downloads 1,275 (34,097)
Citation 3

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Platform governance, human-machine interaction, content moderation, human moderators, bot moderators

10.

Gender Wage Gap in Online Gig Economy and Gender Differences in Job Preferences

NET Institute Working Paper No. 18-03
Number of pages: 33 Posted: 09 Nov 2018
Chen Liang, Yili Hong, Bin Gu and Jing Peng
University of Connecticut - School of Business, University of Miami Herbert Business School, Boston University - Questrom School of Business and University of Connecticut - Department of Operations & Information Management
Downloads 1,179 (38,139)
Citation 11

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Gender Wage Gap, Job Application Strategy, Gig Economy, Quasi-Natural Experiment

11.

Online Labor Markets: An Informal Freelancer Economy

Hong, Y. and P. A. Pavlou (2013). Online Labor Markets: An Informal Economy. IBIT Report, February 2013
Number of pages: 24 Posted: 15 Mar 2013 Last Revised: 22 Apr 2014
Yili Hong and Paul A. Pavlou
University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 1,028 (46,544)
Citation 10

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Online Labor Markets, Freelancer, Software Development

12.

Voice-based AI in Call Center Customer Service: A Natural Field Experiment

Production and Operations Management, forthcoming
Number of pages: 34 Posted: 15 Jul 2020 Last Revised: 01 Aug 2022
Tsinghua University, Miami Herbert Business School, University of Miami, University of Miami Herbert Business School, Harbin Institute of Technology, Tsinghua University and Tsinghua University
Downloads 912 (54,924)

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Artificial intelligence; customer service; service flexibility; natural field experiment; difference-in-differences

13.

How Do Peer Awards Motivate Creative Content? Experimental Evidence from Reddit

Number of pages: 58 Posted: 17 Nov 2020 Last Revised: 04 Jan 2021
Boston University - Questrom School of Business, University of Wisconsin-Madison - Department of Operations and Information Management, University of Miami Herbert Business School and Boston University - Questrom School of Business
Downloads 864 (59,141)
Citation 1

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Peer awards, user-generated content, novelty, Reddit, text-mining, field experiment

14.

Motivating User-Generated Content with Performance Feedback: Evidence from Randomized Field Experiments

Management Science, forthcoming
Number of pages: 49 Posted: 25 May 2017 Last Revised: 02 Sep 2017
Miami Herbert Business School, University of Miami, Boston University - Questrom School of Business, Boston University - Questrom School of Business, University of Miami Herbert Business School, University of Connecticut - School of Business, Xi'an Jiaotong University (XJTU) - School of Management, Capital University of Economics and Business and Renmin University of China
Downloads 686 (80,129)
Citation 63

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user generated content; randomized field experiment; gender; performance feedback; social value orientation theory

15.

Measuring Product Type and Purchase Uncertainty with Online Product Ratings: A Theoretical Model and Empirical Application

Information Systems Research, Forthcoming
Number of pages: 43 Posted: 10 Apr 2014 Last Revised: 19 May 2021
Arizona State University (ASU) - Department of Information Systems, University of Pennsylvania - Operations & Information Management Department, University of Miami Herbert Business School and Arizona State University (ASU)
Downloads 656 (84,903)
Citation 4

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product type, search goods, experience goods, product differentiation, online product ratings, consumer reviews, data-driven approach

16.

Direct and Indirect Spillovers from Content Providers’ Switching: Evidence from Online Live Streaming

Information Systems Research, Forthcoming
Number of pages: 46 Posted: 08 Mar 2020 Last Revised: 28 Jul 2022
Keran Zhao, Yingda Lu, Yuheng Hu and Yili Hong
Pennsylvania State University - Department of Supply Chain & Information Systems, University of Illinois at Chicago, University of Illinois at Chicago, College of Business Administration and University of Miami Herbert Business School
Downloads 636 (88,335)
Citation 15

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Live streaming, content switching, viewer behavior, spillover effects, network effects

17.

Enhancing User Privacy Through Ephemeral Sharing Design: Experimental Evidence from Online Dating

Number of pages: 39 Posted: 24 Jan 2021 Last Revised: 09 Feb 2024
Yumei He, Xingchen Xu, Ni Huang, Yili Hong and De Liu
Tulane University, University of Washington - Michael G. Foster School of Business, Miami Herbert Business School, University of Miami, University of Miami Herbert Business School and University of Minnesota - Minneapolis
Downloads 600 (95,361)

Abstract:

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Ephemeral sharing, online dating, privacy-preserving design, information disclosure, randomized field experiment

18.

Stimulating Online Reviews by Combining Financial Incentives and Social Norms

Forthcoming, Management Science
Number of pages: 44 Posted: 09 Oct 2016 Last Revised: 02 Nov 2016
Boston University - Questrom School of Business, University of Miami Herbert Business School, University of Minnesota - Minneapolis and University of Minnesota - Minneapolis
Downloads 571 (101,339)
Citation 85

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online reviews, randomized experiment, social norms, financial incentives, intrinsic motivation, user generated content

19.

What Happens When Word of Mouth Goes Mobile?

Burtch, G., and Hong, Y. (2014) What Happens When Word of Mouth Goes Mobile? Proceedings of the International Conference on Information Systems, Auckland, New Zealand
Number of pages: 18 Posted: 06 Nov 2014
Gordon Burtch and Yili Hong
Boston University - Questrom School of Business and University of Miami Herbert Business School
Downloads 549 (106,397)

Abstract:

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mobile, word of mouth, online reviews

20.

Fit Does Matter! An Empirical Study on Product Fit Uncertainty in Online Marketplaces

Number of pages: 19 Posted: 08 May 2010
Yili Hong and Paul A. Pavlou
University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 544 (107,619)
Citation 9

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Online marketplaces, product uncertainty, fit uncertainty, computer mediated communication, user generated content, decision support systems, price premium, product returns

21.

Product Fit Uncertainty in Online Markets: Nature, Effects and Antecedents

Information Systems Research (2014), 25 (2), 328-344, Fox School of Business Research Paper No. 14-012
Number of pages: 32 Posted: 27 Dec 2013 Last Revised: 31 Dec 2016
Yili Hong and Paul A. Pavlou
University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 537 (109,350)
Citation 18

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Product Fit Uncertainty, Product Quality Uncertainty, Product Returns, Internet-enabled Systems Expectation Confirmation Theory, Online Markets

22.

On the Role of Fairness and Social Distance in Designing Effective Social Referral Systems

MIS Quarterly, Forthcoming, Fox School of Business Research Paper No. 16-038
Number of pages: 45 Posted: 31 Oct 2016 Last Revised: 15 Nov 2016
University of Miami Herbert Business School, University of Miami Herbert Business School, Xi'an Jiaotong University (XJTU) - School of Management and School of Management, Xi'an Jiaotong University
Downloads 522 (113,295)
Citation 6

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23.

Lost in the Crowd: How Group Size and Content Moderation Shape User Engagement in Live Streaming

Number of pages: 40 Posted: 16 Mar 2022 Last Revised: 24 Feb 2025
Pennsylvania State University - Department of Supply Chain & Information Systems, University of Miami Herbert Business School, University of Illinois at Chicago, University of Illinois at Chicago and University of Illinois at Chicago, College of Business Administration
Downloads 494 (121,045)

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Live streaming, group size, content moderator, topic incoherence, comment polarity, platform congestion, engagement

24.

Peer Awards Increase User Content Generation but Reduce Content Novelty

Number of pages: 46 Posted: 17 Oct 2019
Boston University - Questrom School of Business, University of Wisconsin-Madison - Department of Operations and Information Management, University of Miami Herbert Business School and Boston University - Questrom School of Business
Downloads 475 (126,902)
Citation 6

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Peer awards, user-generated content, novelty, Reddit, text-mining, field experiment

Monitoring and the Cold Start Problem in Digital Platforms: Theory and Evidence from Online Labor Markets

NET Institute Working Paper No. 16-01, Information Systems Research (Forthcoming)
Number of pages: 71 Posted: 11 Oct 2016 Last Revised: 02 Feb 2024
Chen Liang, Yili Hong and Bin Gu
University of Connecticut - School of Business, University of Miami Herbert Business School and Boston University - Questrom School of Business
Downloads 260 (246,459)
Citation 1

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cold-start problem, online platforms, monitoring systems, entry barrier, reputation systems

Monitoring and the Cold Start Problem in Digital Platforms: Theory and Evidence from Online Labor Markets

Information Systems Research (Forthcoming)
Number of pages: 71 Posted: 13 Sep 2016 Last Revised: 02 Feb 2024
Chen Liang, Yili Hong and Bin Gu
University of Connecticut - School of Business, University of Miami Herbert Business School and Boston University - Questrom School of Business
Downloads 191 (329,859)
Citation 1

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cold-start problem, online platforms, monitoring systems, entry barrier, reputation systems

26.

The Hidden Costs and Benefits of Monitoring in the Gig Economy

Information Systems Research (Forthcoming)
Number of pages: 68 Posted: 15 Mar 2021 Last Revised: 18 Apr 2022
Chen Liang, Jing Peng, Yili Hong and Bin Gu
University of Connecticut - School of Business, University of Connecticut - Department of Operations & Information Management, University of Miami Herbert Business School and Boston University - Questrom School of Business
Downloads 445 (137,311)
Citation 15

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monitoring, gig economy, privacy concerns, payment protection, gender, willingness to accept

27.

Just DM Me (Politely): Direct Messaging, Politeness, and Hiring Outcomes in Online Labor Markets

Information Systems Research, Forthcoming
Number of pages: 43 Posted: 02 Apr 2018 Last Revised: 02 Nov 2020
Yili Hong, Jing Peng, Gordon Burtch and Ni Huang
University of Miami Herbert Business School, University of Connecticut - Department of Operations & Information Management, Boston University - Questrom School of Business and Miami Herbert Business School, University of Miami
Downloads 443 (138,044)
Citation 2

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direct messaging system, information value, politeness, online labor market, hiring outcome

28.

Spillover Effects of Financial Incentives on Non-Incentivized User Engagement: Evidence from an Online Knowledge Exchange Platform

Journal of Management Information Systems, Forthcoming
Number of pages: 48 Posted: 19 Apr 2018 Last Revised: 12 May 2024
Zhijun Yan, Lini Kuang, Ni Huang and Yili Hong
Beijing Institute of Technology, Beijing Institute of Technology, Miami Herbert Business School, University of Miami and University of Miami Herbert Business School
Downloads 436 (140,632)
Citation 36

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financial incentive, spillover effect, online engagement behavior, knowledge sharing, knowledge seeking, social engagement, online platform

29.

Social Commerce Beyond Word of Mouth: Role of Social Distance and Social Norms in Online Referral Incentive Systems

Shi, N., Y. Hong, and K. Wang and P. A. Pavlou (2013), “Social Commerce Beyond Word of Mouth: Role of Social Distance and Social Norms in Online Referral Incentive Systems”, Proceedings of the 34th International Conference on Information Systems (ICIS), Milan, Italy.
Number of pages: 19 Posted: 05 May 2014
School of Management, Xi'an Jiaotong University, University of Miami Herbert Business School, Xi'an Jiaotong University (XJTU) - School of Management and University of Miami Herbert Business School
Downloads 433 (142,186)

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social commerce, referral performance, social distance, ultimatum game, construal level theory

30.

Effects of Multiple Psychological Distances on Construal Level: A Field Study of Online Reviews

Journal of Consumer Psychology, Forthcoming, Fox School of Business Research Paper No. 14-037
Number of pages: 27 Posted: 27 Oct 2014 Last Revised: 16 Dec 2016
Miami Herbert Business School, University of Miami, Boston University - Questrom School of Business, University of Miami Herbert Business School and University of Wisconsin-Madison
Downloads 420 (146,832)
Citation 12

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temporal distance; spatial distance; construal level theory; online reviews

31.

The Value of Multi-Dimensional Rating Systems: Evidence from a Natural Experiment and Randomized Experiments

Management Science, Forthcoming
Number of pages: 41 Posted: 11 May 2017 Last Revised: 13 May 2017
Pei-Yu Chen, Yili Hong and Ying Liu
Arizona State University (ASU) - Department of Information Systems, University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 416 (148,493)
Citation 29

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multi-dimensional rating systems, natural experiment, difference-in-difference, multi-method research, product quality, consumer preference, rating informativeness, priming effect

32.

Generating Business Intelligence Through Social Media Analytics: Measuring Brand Personality with Consumer-, Employee-, and Firm-Generated Content

Number of pages: 48 Posted: 20 Jun 2018
University of Illinois at Chicago, College of Business Administration, University of Miami Herbert Business School, University of Illinois at Chicago, IBM Research, IBM Research and IBM Research
Downloads 376 (166,385)
Citation 9

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Social Media Analytics, Consumer-Generated Content, Employee-Generated Content, Firm-Generated Content, Brand Personality

33.

Matching in Two-Sided Platforms for IT Services: Evidence from Online Labor Markets

Fox School of Business Research Paper No. 16-026
Number of pages: 38 Posted: 16 Sep 2016 Last Revised: 16 Dec 2016
Alvin Zheng, Yili Hong and Paul A. Pavlou
Temple University - Department of Management Information Systems, University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 362 (173,520)
Citation 3

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Two-Sided Platforms, Bid Price Dispersion, Buyer Indecision, Freelancer Regret, Online Labor Markets, Value Uncertainty

34.

Measuring Product Type with Dynamics of Online Product Review Variances: A Theoretical Model and the Empirical Applications

NET Institute Working Paper No. 14-03
Number of pages: 39 Posted: 09 Oct 2014
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
University of Miami Herbert Business School, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 359 (175,096)
Citation 6

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product type, online product reviews, user-generated content, data-driven approach

35.

Comparing Open and Sealed Bid Auctions: Evidence from Online Labor Markets

Information Systems Research (ISSN 1526-5536 online, Forthcoming), NET Institute Working Paper No. 13-05
Number of pages: 21 Posted: 08 Oct 2013 Last Revised: 10 Dec 2015
University of Miami Herbert Business School, City University of Hong Kong and University of Miami Herbert Business School
Downloads 357 (176,189)
Citation 15

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auction format, auction theory, open bids, sealed bids, valuation uncertainty, competition uncertainty, online labor markets, buyer surplus, auction performance

36.

Jumpstarting Online Presence: How Algorithmic Content Mitigates Cold Start Woes

Number of pages: 51 Posted: 20 Dec 2022 Last Revised: 20 May 2024
Arizona State University (ASU), Tulane University, University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 345 (183,527)
Citation 2

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online platforms, algorithmically generated content (AGC), cold start problem, human–algorithm interaction, platform equity

37.

Managing Congestion in a Matching Market via Demand Information Disclosure

Information Systems Research, forthcoming
Number of pages: 51 Posted: 30 Jan 2020 Last Revised: 30 Oct 2022
Ni Huang, Gordon Burtch, Yumei He and Yili Hong
Miami Herbert Business School, University of Miami, Boston University - Questrom School of Business, Tulane University and University of Miami Herbert Business School
Downloads 337 (187,639)
Citation 2

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information disclosure, congestion, matching efficiency, online dating, platform design

38.

Modeling the Success of Small and Medium Sized Online Vendors in Business-to-Business Electronic Marketplaces: A Motivation-Capability Framework

Journal of Global Information Management, Vol. 19, No. 4, pp. 45-75, October-December 2011
Number of pages: 31 Posted: 24 Dec 2011
affiliation not provided to SSRN, University of Miami Herbert Business School, McMaster University and Fudan University - School of Management
Downloads 327 (193,789)
Citation 1

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Digital Organizational Capabilities, E-Commerce Performance, Entrepreneurial Motivation, Guanxi, Resource Based View, SME Online B2B Vendors

39.

Unpacking Firms’ Non-Market Responses to Data Breaches: Evidence from Cybersecurity Lobbying Activities

Number of pages: 40 Posted: 10 Nov 2022 Last Revised: 07 Mar 2023
University of Pittsburgh - Katz Graduate School of Business, Xiamen University - Wang Yanan Institute for Studies in Economics (WISE), University of Miami Herbert Business School and University of Miami - Department of Managementaffiliation not provided to SSRN
Downloads 315 (201,611)

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Data breach, Cybersecurity, Lobbying, Non-market activity, Public firms

40.

Is the World Truly 'Flat'? Empirical Evidence from Online Labor Markets

Fox School of Business Research Paper No. 15-045
Number of pages: 49 Posted: 27 Dec 2013 Last Revised: 31 Dec 2016
Yili Hong and Paul A. Pavlou
University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 315 (201,611)
Citation 4

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Global online labor markets, flat world hypothesis, global frictions, IT services, distributed software development, instrumental variables

41.

Digital Social Visibility, Anonymity and User Content Generation: Evidence from Natural Experiments

NET Institute Working Paper No. 15-04, Fox School of Business Research Paper No. 15-084
Number of pages: 40 Posted: 15 Oct 2015 Last Revised: 16 Dec 2016
Ni Huang, Yili Hong and Gordon Burtch
Miami Herbert Business School, University of Miami, University of Miami Herbert Business School and Boston University - Questrom School of Business
Downloads 289 (220,952)
Citation 3

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Natural experiment, text analytics, online reviews, linguistic characteristics, digital social visibility, social network integration, anonymity, difference-in-differences

42.

Value of Multi-Dimensional Rating Systems: An Information Transfer View

Liu, Y., P-y Chen and Y. Hong (2014), “The Value of Multi-dimensional Online Rating Systems: An Information Transfer View”, Proceedings of the 35th International Conference on Information Systems (ICIS), Auckland, New Zealand.
Number of pages: 18 Posted: 14 Nov 2014
Ying Liu, Pei-Yu Chen and Yili Hong
Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - Department of Information Systems and University of Miami Herbert Business School
Downloads 288 (221,783)

Abstract:

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multi-dimensional rating system, WOM performance, natural experiment, difference-in-difference

43.

The Empowering and Competition Effects of the Platform-Based Sharing Economy on the Supply and Demand Sides of the Labor Market

Li, Z., Hong, Y. and Zhang, Z., 2021. The Empowering and Competition Effects of the Platform-Based Sharing Economy on the Supply and Demand Sides of the Labor Market. Journal of Management Information Systems, 38(1), pp.140-165.
Number of pages: 62 Posted: 12 Jan 2021 Last Revised: 27 Dec 2021
Ziru Li, Yili Hong and Zhongju Zhang
Arizona State University (ASU) - Thunderbird School of Global Management, University of Miami Herbert Business School and Arizona State University, W. P. Carey School of Business
Downloads 286 (223,375)
Citation 10

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sharing economy, labor market, two-sided platforms, empowering effect, competition effect

44.

On the Role of Provision Points in Online Crowdfunding

Forthcoming, Journal of Management Information Systems
Number of pages: 36 Posted: 30 Oct 2017 Last Revised: 15 Jan 2018
Gordon Burtch, Yili Hong and De Liu
Boston University - Questrom School of Business, University of Miami Herbert Business School and University of Minnesota - Minneapolis
Downloads 277 (230,815)
Citation 12

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crowdfunding, mechanism design, fintech, provision point mechanism, social proof

45.

Measuring Product Type With Dynamics of Online Product Review Variance

Implications for Research and Practice, Proceedings of the 33rd International Conference on Information Systems (ICIS), Orlando, FL, 2012
Number of pages: 18 Posted: 21 Aug 2012 Last Revised: 17 Mar 2013
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
University of Miami Herbert Business School, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 263 (243,314)

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Online Product Reviews, Product Type, Law of Large Numbers, Information Content, Product Quality, Business Analytics

46.

Knowledge Trap in Augmented Intelligence: Human Experts' Overfocus on Details Hurts Task Performance

University of Miami Business School Research Paper No. 4395858
Number of pages: 64 Posted: 03 Apr 2023
Johns Hopkins University, Tianjin University - College of Management and Economics, Tianjin University - College of Management and Economics and University of Miami Herbert Business School
Downloads 234 (273,219)
Citation 1

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Human-AI Teaming, Knowledge Trap, Artificial Intelligence, Augmented Intelligence, Video Thumbnail Selection, Field Experiment

47.

Surviving in Global Online Labor Markets for IT Services: A Geo-Economic Analysis

Information Systems Research, forthcoming
Number of pages: 56 Posted: 11 Dec 2015 Last Revised: 18 Sep 2017
Irfan Kanat, Yili Hong and T. S. Raghu
Copenhagen Business School, University of Miami Herbert Business School and Arizona State University - W. P. Carey School of Business
Downloads 234 (273,219)
Citation 15

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Online Labor Markets, Survival, Wage Growth

48.

Idea Implementation and Recommendation in Open Innovation Platforms

Number of pages: 45 Posted: 13 Nov 2019
Qian Liu, Qianzhou Du, Yili Hong and Weiguo Fan
Central University of Finance and Economics, School of Management, University of Science and Technology of China, University of Miami Herbert Business School and University of Iowa
Downloads 219 (291,168)
Citation 2

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idea implementation likelihood, pre-evaluation model, content characteristics, idea popularity, recommendation

49.

Understanding the Impact of Multi-Dimensional Ratings on Product Sales: An Information-Inconsistency Perspective

Number of pages: 49 Posted: 24 Mar 2018
Tongji University, Nankai University, University of Miami Herbert Business School, University of Connecticut and University of Southern California - Marshall School of Business
Downloads 218 (292,432)

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50.

Monitoring and Home Bias in Global Hiring: Evidence from an Online Labor Platform

Number of pages: 64 Posted: 07 Dec 2021 Last Revised: 23 May 2024
Chen Liang, Yili Hong and Bin Gu
University of Connecticut - School of Business, University of Miami Herbert Business School and Boston University - Questrom School of Business
Downloads 214 (297,625)
Citation 2

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monitoring, home bias, online labor market, task routineness, hiring experience

51.

The Unintended Consequences of Stay-at-Home Policies on Work Outcomes: The Impacts of Lockdown Orders on Content Creation

Number of pages: 43 Posted: 01 Dec 2020
Xunyi Wang, Reza Mousavi and Yili Hong
Baylor University - Hankamer School of Business, University of Virginia and University of Miami Herbert Business School
Downloads 202 (314,258)

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COVID-19, crises, digital resilience, content creators, natural experiment, difference-in-differences, text analytics, natural language processing (NLP)

52.

The Screening Role of Auction Design Parameters in Online Service Outsourcing Platforms

Information Systems Research, forthcoming
Number of pages: 41 Posted: 01 May 2018 Last Revised: 01 Aug 2022
University of Connecticut - School of Business, University of Miami Herbert Business School, Arizona State University (ASU) - Department of Information Systems and Arizona State University (ASU) - Department of Information Systems
Downloads 184 (342,382)
Citation 2

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auction design, auction duration, item description, bidder entry, screening, outsourcing

53.

Product Uncertainty in Online Marketplaces in China: An Econometric Model

America's Conference on Information Systems, Lima, Peru, 2010
Number of pages: 11 Posted: 08 May 2010
Yili Hong and Paul A. Pavlou
University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 182 (345,792)

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Online marketplaces, product uncertainty, fit uncertainty, description uncertainty, buyer-seller communication, product presentation, product returns

54.

When the Clock Strikes: Exploring On-the-hour Effects in Gamified Online Learning Systems

Number of pages: 52 Posted: 05 Nov 2020 Last Revised: 01 Sep 2021
Tsinghua University, Miami Herbert Business School, University of Miami, University of Miami Herbert Business School, Tsinghua University, Tsinghua University and Tsinghua University
Downloads 180 (349,230)

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online learning systems; gamification; temporal cues; learning effectiveness

55.

Idea Recommendation in Open Innovation Platforms: A Design Science Approach

China Center for Internet Economy Research (CCIE) Research Paper
Number of pages: 59 Posted: 10 Aug 2021
Qian Liu, Qianzhou Du, Yili Hong and Weiguo Fan
Central University of Finance and Economics, School of Management, University of Science and Technology of China, University of Miami Herbert Business School and University of Iowa
Downloads 179 (350,969)

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idea recommendation, persuasion attempt, persuasion coping, prediction model, interpretable machine learning

56.

The Role of Religion in Online Pro-social Lending: An Interactional View

Number of pages: 56 Posted: 14 Jul 2020
Tulane University, Boston University - Questrom School of Business, University of Miami Herbert Business School and Arizona State University - W. P. Carey School of Business
Downloads 177 (354,479)
Citation 2

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Religion, contextual factors, crowdfunding, pro-social lending, peer-to-peer lending

57.

Small and Nimble: A Resource-Based Analysis of Organization Capabilities Integral to the Success of Small Online Vendors

Number of pages: 10 Posted: 04 May 2010
Yili Hong, Gordon Burtch and Wang Shan
University of Miami Herbert Business School, Boston University - Questrom School of Business and affiliation not provided to SSRN
Downloads 175 (358,024)

Abstract:

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Small online vendors, RBV, organizational capabilities, social networking, organization learning, web 2.0

58.

The Value of Multi-Dimensional Rating System: An Information Transfer View

Number of pages: 32 Posted: 11 Nov 2014
Ying Liu, Pei-Yu Chen and Yili Hong
Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - Department of Information Systems and University of Miami Herbert Business School
Downloads 171 (365,408)
Citation 4

Abstract:

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multi-dimensional rating system, WOM performance, natural experiment, difference-in-difference

59.

Does Money Always Talk? Social Distance and Fairness in Online Referral Systems

Number of pages: 31 Posted: 27 Oct 2014
School of Management, Xi'an Jiaotong University, University of Miami Herbert Business School, Xi'an Jiaotong University (XJTU) - School of Management and University of Miami Herbert Business School
Downloads 169 (369,167)

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Electronic commerce, referral performance, social distance, incentive design, ultimatum game theory, construal level theory

60.

Home Bias in Global Employment

NET Institute Working Paper No. 17-06
Number of pages: 49 Posted: 10 Oct 2017
Chen Liang, Yili Hong and Bin Gu
University of Connecticut - School of Business, University of Miami Herbert Business School and Boston University - Questrom School of Business
Downloads 165 (376,930)

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home bias, employment, statistical discrimination, taste-based discrimination, quasi- natural experiment, Gig economy

61.

Chief Information Officers (CIOs) Joining Outside Boards of Directors: Impact on Their Home Firms’ Cybersecurity

Number of pages: 47 Posted: 05 Apr 2024
Justin Short, John D'Arcy and Yili Hong
University of Tennessee - Haslam College of Business, University of Delaware - Alfred Lerner College of Business and Economics and University of Miami Herbert Business School
Downloads 164 (378,920)

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data breach, chief information officer (CIO), chief information security officer (CISO), cybersecurity, board of directors

62.

SHEDR: An End-to-End Neural Event Detection and Recommendation Framework for Hyperlocal News Using Social Media

Number of pages: 50 Posted: 08 Oct 2020
Yuheng Hu and Yili Hong
University of Illinois at Chicago, College of Business Administration and University of Miami Herbert Business School
Downloads 161 (384,806)
Citation 3

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events, event detection, event recommendation, machine learning, community awareness, community engagement

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Number of pages: 48 Posted: 24 Dec 2011
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
University of Miami Herbert Business School, University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 96 (577,967)
Citation 2

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Consumer Surplus (CS), Global E-Markets for Services, Services Outsourcing, Expectation Confirmation Theory

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Workshop on Information Systems Economics (WISE), Shanghai, China, December 7-9, 2011
Number of pages: 48 Posted: 18 Jan 2014
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
University of Miami Herbert Business School, University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 64 (733,075)

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Consumer Surplus (CS), Global E-Markets for Services, Services Outsourcing, Expectation Confirmation Theory

64.

Event Detection and Recommendation using Social Media for Promoting Civic Awareness and Engagement for Local Communities

Number of pages: 44 Posted: 23 Oct 2018 Last Revised: 20 Nov 2018
Yuheng Hu and Yili Hong
University of Illinois at Chicago, College of Business Administration and University of Miami Herbert Business School
Downloads 157 (393,268)

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Event Detection, Social Media, Text Mining, Machine Learning, Algorithm, Recommender System, Hyperlocal Community

65.

On Buyer Selection of Service Providers in Online Outsourcing Platforms for IT Services

Information Systems Research (Forthcoming) , Fox School of Business Research Paper No. 17-002
Number of pages: 40 Posted: 21 Dec 2016 Last Revised: 10 Jan 2017
Yili Hong and Paul A. Pavlou
University of Miami Herbert Business School and University of Miami Herbert Business School
Downloads 143 (424,465)
Citation 4

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Online outsourcing platforms, IT services, country differences, country IT development, reputation

66.

On Factors that Moderate the Effect of Buyer-Supplier Experience on E-Procurement Platforms

Number of pages: 39 Posted: 19 Dec 2018 Last Revised: 20 Aug 2020
Yili Hong and Benjamin B. M. Shao
University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 141 (429,228)

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e-procurement platform, procurement, outsourcing, temporal distance, prior experience, familiarity, task routinization

67.

Algorithm-enabled Workflow Automation in Open-source Development: Evidence from GitHub Actions

Number of pages: 52 Posted: 07 Nov 2024
Ao Huang, Ni Huang and Yili Hong
University of Miami - Business Technology, Miami Herbert Business School, University of Miami and University of Miami Herbert Business School
Downloads 133 (449,583)

Abstract:

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68.

Role of Monetary Incentives in the Digital and Physical Inter-Border Labor Flows

Journal of Management Information Systems, Forthcoming, Fox School of Business Research Paper No. 18-021
Number of pages: 42 Posted: 02 Jun 2018 Last Revised: 15 Aug 2018
Jing Gong, Yili Hong and Alejandro Zentner
University of Virginia - McIntire School of Commerce, University of Miami Herbert Business School and The University of Texas at Dallas - Naveen Jindal School of Management
Downloads 132 (452,309)
Citation 1

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economics of information systems, electronic markets, empirical research, income elasticity, information policy, monetary incentive theory, online labor markets, outsourcing

69.

Quality-Adjusted Consumer Surplus: Measurement, Effects, and Determinants in Online Markets

Fox School of Business Research Paper No. 15-049
Number of pages: 40 Posted: 01 Nov 2014 Last Revised: 16 Dec 2016
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
University of Miami Herbert Business School, University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 127 (466,243)

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Consumer surplus, online markets for IT services, surprise utility, expectation confirmation theory

70.

On the Heterogeneous Impacts of Green Manufacturing Adoption on Operational Efficiency

University of Miami Business School Research Paper No. 4568593
Number of pages: 43 Posted: 14 Sep 2023
Fuzhen Liu, Ni Huang, Kee-hung Lai and Yili Hong
Hong Kong Polytechnic University, Miami Herbert Business School, University of Miami, The Hong Kong Polytechnic University and University of Miami Herbert Business School
Downloads 125 (472,077)

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green manufacturing, two-stage difference-in-differences, operational efficiency, resource-based view

71.

The Impacts of the Physical Environment on Online Content Creation

University of Miami Business School Research Paper No. 4443675
Number of pages: 47 Posted: 12 May 2023
University of Virginia, Baylor University - Hankamer School of Business, University of Miami Herbert Business School and The Chinese University of Hong Kong
Downloads 115 (503,188)

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Online content creation, environmental psychology, natural language processing (NLP), natural experimental setting

72.

Closing the Gap or Widening the Chasm: Impact of Mobile Channel Adoption in Goal-directed Platforms

Number of pages: 48 Posted: 16 Mar 2021
University of Wisconsin-Madison - Department of Operations and Information Management, Arizona State University (ASU) - W.P. Carey School of Business, University of Miami Herbert Business School and Arizona State University - W. P. Carey School of Business
Downloads 110 (520,076)

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goal-directed platform, multi-channel, mobile adoption, goal pursuit effort, goal pursuit persistence

73.

When Does Dispute Resolution Substitute for a Reputation System? Empirical Evidence from a Service Procurement Platform

Number of pages: 38 Posted: 25 Sep 2019 Last Revised: 24 Nov 2020
Gordon Burtch, Yili Hong and Senthil Kumar
Boston University - Questrom School of Business, University of Miami Herbert Business School and University of Minnesota - Twin Cities
Downloads 106 (534,355)
Citation 1

Abstract:

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dispute resolution, online ratings, online service procurement, digital platforms

74.

Effects of Membership Tier on User Content Generation Behaviors: Evidence from Online Reviews

Electronic Commerce Research, Forthcoming
Number of pages: 28 Posted: 19 Jul 2017
Capital University of Economics and Business, University of Miami Herbert Business School, Xi'an Jiaotong University (XJTU) - School of Management and Virginia Tech - Department of Accounting and Information Systems
Downloads 98 (564,613)

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User Content Generation, Online Reviews, Membership Tier, Status

75.

How does Shielded (vs. Open) Voting Shape Collective Actions? Evidence from Decentralized Autonomous Organizations

Number of pages: 43 Posted: 25 Nov 2024
University of Miami Herbert Business School, Nanyang Business School, Nanyang Technological University, Singapore, Miami Herbert Business School, University of Miami and University of Miami Herbert Business School
Downloads 91 (591,776)

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Shielded Voting, Vote Visibility, Open Voting, Collective Actions, Voter Turnout, Decentralized Autonomous Organizations (DAOs)

76.

The Efficacy of Need-Based Attentional Interventions in Educational Crowdfunding

University of Miami Business School Research Paper No. 4838321
Number of pages: 54 Posted: 22 May 2024
Tulane University, Boston University - Questrom School of Business, University of Miami Herbert Business School and Arizona State University - W. P. Carey School of Business
Downloads 86 (612,663)

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crowdfunding, equity, platform design, regression discontinuity design

77.

On the Double-Edged Effects of Peer-to-Peer Payment Systems: Evidence from Zelle Partnerships

University of Miami Business School Research Paper No. 4883176
Number of pages: 56 Posted: 10 Jul 2024
Ao Huang, Ni Huang and Yili Hong
University of Miami - Business Technology, Miami Herbert Business School, University of Miami and University of Miami Herbert Business School
Downloads 77 (652,716)

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Fintech, peer-to-peer (P2P) payment technology, fraud, financial hardship

78.

Impact of Mobile Channel Adoption in Goal-directed Platforms

Number of pages: 53 Posted: 04 Aug 2020
University of Wisconsin-Madison - Department of Operations and Information Management, Arizona State University (ASU) - W.P. Carey School of Business, University of Miami Herbert Business School and Arizona State University - W. P. Carey School of Business
Downloads 77 (652,716)

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goal-directed platform, multi-channel, mobile adoption, goal pursuit effort, goal pursuit persistence

79.

Is it the Great Equalizer? A Social Class Based Longitudinal Analysis of Technology Diffusion

Proceedings of the 31st International Conference on Information Systems (ICIS), St. Louis, MI, December 12-15, 2010
Number of pages: 11 Posted: 08 May 2010 Last Revised: 20 Apr 2014
Temple University - Department of Management Information Systems, University of Miami Herbert Business School and Temple University - Fox School of Business and ManagementTemple University - Department of Management Information Systems
Downloads 69 (692,558)

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Information technology diffusion, social classes, critical theory of technology, technology diffusion lifecycle, digital divide

80.

Empathetic GPT Social Chatbot: A Field Experiment

Number of pages: 47 Posted: 10 Feb 2025
Jing Tang, Weiguang Wang and Yili Hong
Rochester Institute of Technology (RIT), Johns Hopkins University and University of Miami Herbert Business School
Downloads 36 (945,495)

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Social Chatbot, Emotional Empathy, GPT, Multi-Modality, Visual Empathy, Human-AI Interactions

81.

Misinformed Clout: Evidence from a Field Experiment

University of Miami Business School Research Paper No. 4512387
Posted: 24 Jul 2023
Independent, Johns Hopkins University, The Chinese University of Hong Kong and University of Miami Herbert Business School

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misinformation, online influencer, fitness influencer, field experiment, knowledge sharing, influencer expertise

82.

Consumers’ Self-Censorship in Online Review Platforms

University of Miami Business School Research Paper No. 4512389
Posted: 24 Jul 2023
Northern Illinois University - College of Business, Boston University - Questrom School of Business, University of Miami Herbert Business School and University of Illinois at Chicago, College of Business Administration

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Online reviews, censorship, self-censorship, consumer