Yili Hong

University of Miami Herbert Business School

P.O. Box 248126

Florida

Coral Gables, FL 33124

United States

SCHOLARLY PAPERS

72

DOWNLOADS
Rank 1,534

SSRN RANKINGS

Top 1,534

in Total Papers Downloads

27,306

SSRN CITATIONS
Rank 4,564

SSRN RANKINGS

Top 4,564

in Total Papers Citations

207

CROSSREF CITATIONS

87

Scholarly Papers (72)

1.

How Do On-demand Ridesharing Services Affect Traffic Congestion? The Moderating Role of Urban Compactness

Li, Ziru, Liang, Chen, Hong, Yili and Zhang, Zhongju. 2021. How Do On-demand Ridesharing Services Affect Traffic Congestion? The Moderating Role of Urban Compactness. Forthcoming at Production and Operations Management.
Number of pages: 55 Posted: 14 Sep 2016 Last Revised: 15 Jun 2021
Ziru Li, Chen Liang, Yili Hong and Zhongju Zhang
Arizona State University, University of Connecticut - School of Business, University of Miami Herbert Business School and Arizona State University, W. P. Carey School of Business
Downloads 3,704 (4,086)
Citation 16

Abstract:

Loading...

sharing economy, on-demand ridesharing services, traffic congestion, sustainability, urban compactness

2.

An Empirical Analysis of On-Demand Ride Sharing and Traffic Congestion

Proc. International Conference on Information Systems 2016 (ICIS'16)
Number of pages: 24 Posted: 26 Sep 2016
Ziru Li, Yili Hong and Zhongju Zhang
Arizona State University, University of Miami Herbert Business School and Arizona State University, W. P. Carey School of Business
Downloads 1,708 (14,579)
Citation 6

Abstract:

Loading...

Uber, sharing economy, ride sharing, platforms, traffic congestion, induced demand, difference in difference

3.

Social Network Integration and User Content Generation: Evidence from Natural Experiments

MIS Quarterly (Forthcoming), Fox School of Business Research Paper No. 17-001
Number of pages: 49 Posted: 19 Nov 2016 Last Revised: 10 Jan 2017
Ni Huang, Yili Hong and Gordon Burtch
Miami Herbert Business School, University of Miami, University of Miami Herbert Business School and Boston University - Questrom School of Business
Downloads 1,538 (17,103)
Citation 9

Abstract:

Loading...

Social network integration, online reviews, natural experiment, difference-indifferences, text analytics

4.

Embeddedness, Pro-Sociality, and Social Influence: Evidence from Online Crowdfunding

MIS Quarterly, Forthcoming
Number of pages: 35 Posted: 28 Feb 2018
Yili Hong, Yuheng Hu and Gordon Burtch
University of Miami Herbert Business School, University of Illinois at Chicago, College of Business Administration and Boston University - Questrom School of Business
Downloads 1,331 (21,208)
Citation 15

Abstract:

Loading...

Crowdfunding, Social Media, Peer Influence, Social Sharing, Social Marketing, Public Good, Network Embeddedness, Pro-Social Campaigns

5.

Culture, Conformity and Emotional Suppression in Online Reviews

Journal of the Association for Information Systems, Forthcoming, Fox School of Business Research Paper No. 16-020
Number of pages: 39 Posted: 01 May 2016 Last Revised: 16 Dec 2016
University of Miami Herbert Business School, Miami Herbert Business School, University of Miami, Boston University - Questrom School of Business and Arizona State University
Downloads 1,259 (23,077)
Citation 6

Abstract:

Loading...

culture, online reviews, individualism value, rating deviation, review emotion

6.

On Product Uncertainty in Online Markets: Theory and Evidence

MIS Quarterly, Vol. 36, 2012
Number of pages: 32 Posted: 24 Dec 2011 Last Revised: 22 Apr 2014
Temple University - Department of Marketing and Supply Chain Management, University of Miami Herbert Business School and University of Houston - C.T. Bauer College of Business
Downloads 1,204 (24,645)
Citation 16

Abstract:

Loading...

Product Uncertainty, Information Signals, Price Premiums, Online Auction Markets, eBay Motors

7.

Understanding Characteristics of Popular Streamers on Live Streaming Platforms: Evidence from Twitch.tv

Journal of the Association for Information Systems, Forthcoming
Number of pages: 44 Posted: 18 Jun 2019 Last Revised: 31 Aug 2020
University of Houston - C.T. Bauer College of Business, University of Illinois at Chicago, College of Business Administration, University of Miami Herbert Business School and University of Illinois at Chicago - Department of Information and Decision Sciences
Downloads 1,126 (27,135)
Citation 1

Abstract:

Loading...

Live Streaming, Personality, Streamer, Popularity, Video analysis, Text Mining

8.

Unemployment and Worker Participation in the Gig Economy: Evidence from An Online Labor Market

Information Systems Research, Forthcoming
Number of pages: 51 Posted: 27 Jan 2018 Last Revised: 22 Sep 2019
Miami Herbert Business School, University of Miami, Boston University - Questrom School of Business, University of Miami Herbert Business School and University of Houston - C.T. Bauer College of Business
Downloads 860 (39,791)
Citation 6

Abstract:

Loading...

Gig Economy, Online Labor Markets, Local Market, Unemployment Rate

9.

Everyone Can Be a Star: Understanding the Role of Live Video Streaming in Online Retail

Number of pages: 46 Posted: 19 Jul 2019 Last Revised: 27 Oct 2020
Chen Cheng, Yuheng Hu, Yingda Lu and Yili Hong
University of Illinois at Chicago, University of Illinois at Chicago, College of Business Administration, University of Illinois at Chicago and University of Miami Herbert Business School
Downloads 759 (47,038)
Citation 2

Abstract:

Loading...

live video streaming, online retail, business value of IT, difference-in-differences, look-ahead matching, deep learning, video classification, multimodal learning

10.

Online Labor Markets: An Informal Freelancer Economy

Hong, Y. and P. A. Pavlou (2013). Online Labor Markets: An Informal Economy. IBIT Report, February 2013
Number of pages: 24 Posted: 15 Mar 2013 Last Revised: 22 Apr 2014
Yili Hong and Paul A. Pavlou
University of Miami Herbert Business School and University of Houston - C.T. Bauer College of Business
Downloads 733 (49,271)
Citation 10

Abstract:

Loading...

Online Labor Markets, Freelancer, Software Development

11.

Gender Wage Gap in Online Gig Economy and Gender Differences in Job Preferences

NET Institute Working Paper No. 18-03
Number of pages: 33 Posted: 09 Nov 2018
Chen Liang, Yili Hong, Bin Gu and Jing Peng
University of Connecticut - School of Business, University of Miami Herbert Business School, Boston University - Department of Management Information Systems and University of Connecticut - Department of Operations & Information Management
Downloads 493 (81,764)
Citation 2

Abstract:

Loading...

Gender Wage Gap, Job Application Strategy, Gig Economy, Quasi-Natural Experiment

12.

How Do Peer Awards Motivate Creative Content? Experimental Evidence from Reddit

Number of pages: 58 Posted: 17 Nov 2020 Last Revised: 04 Jan 2021
Boston University - Questrom School of Business, University of Wisconsin - Madison - Department of Operations and Information Management, University of Miami Herbert Business School and Boston University - Questrom School of Business
Downloads 484 (83,361)
Citation 1

Abstract:

Loading...

Peer awards, user-generated content, novelty, Reddit, text-mining, field experiment

13.

Motivating User-Generated Content with Performance Feedback: Evidence from Randomized Field Experiments

Management Science, forthcoming
Number of pages: 49 Posted: 25 May 2017 Last Revised: 02 Sep 2017
Miami Herbert Business School, University of Miami, Boston University - Questrom School of Business, Boston University - Department of Management Information Systems, University of Miami Herbert Business School, University of Connecticut - School of Business, Xi'an Jiaotong University (XJTU) - School of Management, Capital University of Economics and Business and Renmin University of China
Downloads 480 (84,401)
Citation 24

Abstract:

Loading...

user generated content; randomized field experiment; gender; performance feedback; social value orientation theory

14.

On the Role of Fairness and Social Distance in Designing Effective Social Referral Systems

MIS Quarterly, Forthcoming, Fox School of Business Research Paper No. 16-038
Number of pages: 45 Posted: 31 Oct 2016 Last Revised: 15 Nov 2016
University of Miami Herbert Business School, University of Houston - C.T. Bauer College of Business, Xi'an Jiaotong University (XJTU) - School of Management and School of Management, Xi'an Jiaotong University
Downloads 451 (90,658)
Citation 6

Abstract:

Loading...

15.

Stimulating Online Reviews by Combining Financial Incentives and Social Norms

Forthcoming, Management Science
Number of pages: 44 Posted: 09 Oct 2016 Last Revised: 02 Nov 2016
Boston University - Questrom School of Business, University of Miami Herbert Business School, University of Minnesota - Minneapolis and University of Minnesota - Minneapolis
Downloads 451 (90,658)
Citation 35

Abstract:

Loading...

online reviews, randomized experiment, social norms, financial incentives, intrinsic motivation, user generated content

16.

What Happens When Word of Mouth Goes Mobile?

Burtch, G., and Hong, Y. (2014) What Happens When Word of Mouth Goes Mobile? Proceedings of the International Conference on Information Systems, Auckland, New Zealand
Number of pages: 18 Posted: 06 Nov 2014
Gordon Burtch and Yili Hong
Boston University - Questrom School of Business and University of Miami Herbert Business School
Downloads 451 (90,658)

Abstract:

Loading...

mobile, word of mouth, online reviews

17.

Measuring Product Type and Purchase Uncertainty with Online Product Ratings: A Theoretical Model and Empirical Application

Information Systems Research, Forthcoming
Number of pages: 43 Posted: 10 Apr 2014 Last Revised: 19 May 2021
Arizona State University (ASU) - Department of Information Systems, University of Pennsylvania - Operations & Information Management Department, University of Miami Herbert Business School and Arizona State University (ASU)
Downloads 441 (93,020)

Abstract:

Loading...

product type, search goods, experience goods, product differentiation, online product ratings, consumer reviews, data-driven approach

18.

Product Fit Uncertainty in Online Markets: Nature, Effects and Antecedents

Information Systems Research (2014), 25 (2), 328-344, Fox School of Business Research Paper No. 14-012
Number of pages: 32 Posted: 27 Dec 2013 Last Revised: 31 Dec 2016
Yili Hong and Paul A. Pavlou
University of Miami Herbert Business School and University of Houston - C.T. Bauer College of Business
Downloads 417 (99,249)
Citation 18

Abstract:

Loading...

Product Fit Uncertainty, Product Quality Uncertainty, Product Returns, Internet-enabled Systems Expectation Confirmation Theory, Online Markets

19.

The Effects of Machine-powered Platform Governance: An Empirical Study of Content Moderation

Number of pages: 48 Posted: 10 Mar 2021
Qinglai He, Yili Hong and T. S. Raghu
University of Wisconsin - Madison - Department of Operations and Information Management, University of Miami Herbert Business School and Arizona State University - W. P. Carey School of Business
Downloads 410 (101,803)

Abstract:

Loading...

Platform governance, human-machine interaction, content moderation, human moderators, bot moderators

20.

Direct and Indirect Spillovers from Content Providers’ Switching: Evidence from Online Live Streaming

Information Systems Research, Forthcoming
Number of pages: 46 Posted: 08 Mar 2020 Last Revised: 28 Jul 2022
Keran Zhao, Yingda Lu, Yuheng Hu and Yili Hong
University of Houston - C.T. Bauer College of Business, University of Illinois at Chicago, University of Illinois at Chicago, College of Business Administration and University of Miami Herbert Business School
Downloads 377 (111,790)
Citation 1

Abstract:

Loading...

Live streaming, content switching, viewer behavior, spillover effects, network effects

21.

Social Commerce Beyond Word of Mouth: Role of Social Distance and Social Norms in Online Referral Incentive Systems

Shi, N., Y. Hong, and K. Wang and P. A. Pavlou (2013), “Social Commerce Beyond Word of Mouth: Role of Social Distance and Social Norms in Online Referral Incentive Systems”, Proceedings of the 34th International Conference on Information Systems (ICIS), Milan, Italy.
Number of pages: 19 Posted: 05 May 2014
School of Management, Xi'an Jiaotong University, University of Miami Herbert Business School, Xi'an Jiaotong University (XJTU) - School of Management and University of Houston - C.T. Bauer College of Business
Downloads 365 (115,564)

Abstract:

Loading...

social commerce, referral performance, social distance, ultimatum game, construal level theory

22.

Fit Does Matter! An Empirical Study on Product Fit Uncertainty in Online Marketplaces

Number of pages: 19 Posted: 08 May 2010
Yili Hong and Paul A. Pavlou
University of Miami Herbert Business School and University of Houston - C.T. Bauer College of Business
Downloads 361 (117,379)
Citation 7

Abstract:

Loading...

Online marketplaces, product uncertainty, fit uncertainty, computer mediated communication, user generated content, decision support systems, price premium, product returns

23.

Peer Awards Increase User Content Generation but Reduce Content Novelty

Number of pages: 46 Posted: 17 Oct 2019
Boston University - Questrom School of Business, University of Wisconsin - Madison - Department of Operations and Information Management, University of Miami Herbert Business School and Boston University - Questrom School of Business
Downloads 344 (123,374)
Citation 5

Abstract:

Loading...

Peer awards, user-generated content, novelty, Reddit, text-mining, field experiment

24.

The Value of Multi-Dimensional Rating Systems: Evidence from a Natural Experiment and Randomized Experiments

Management Science, Forthcoming
Number of pages: 41 Posted: 11 May 2017 Last Revised: 13 May 2017
Pei-Yu Chen, Yili Hong and Ying Liu
Arizona State University (ASU) - Department of Information Systems, University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 311 (137,281)
Citation 12

Abstract:

Loading...

multi-dimensional rating systems, natural experiment, difference-in-difference, multi-method research, product quality, consumer preference, rating informativeness, priming effect

25.

Preserving User Privacy Through Ephemeral Sharing Design: A Large-Scale Randomized Field Experiment in the Online Dating Context

Number of pages: 47 Posted: 24 Jan 2021 Last Revised: 24 Aug 2021
Yumei He, Xingchen Xu, Ni Huang, Yili Hong and De Liu
Tsinghua University, University of Washington - Michael G. Foster School of Business, Miami Herbert Business School, University of Miami, University of Miami Herbert Business School and University of Minnesota - Minneapolis
Downloads 294 (145,570)

Abstract:

Loading...

Ephemeral sharing, online dating, privacy-preserving design, information disclosure, randomized field experiment

26.

Spillover Effects of Financial Incentives on Non-Incentivized User Engagement: Evidence from an Online Knowledge Exchange Platform

Journal of Management Information Systems, Forthcoming
Number of pages: 48 Posted: 19 Apr 2018 Last Revised: 17 Jul 2022
Zhijun Yan, Lini Kuang, Ni Huang and Yili Hong
Beijing Institute of Technology, Beijing Institute of Technology, Miami Herbert Business School, University of Miami and University of Miami Herbert Business School
Downloads 285 (150,359)
Citation 6

Abstract:

Loading...

financial incentive, spillover effect, online engagement behavior, knowledge sharing, knowledge seeking, social engagement, online platform

27.

Modeling the Success of Small and Medium Sized Online Vendors in Business-to-Business Electronic Marketplaces: A Motivation-Capability Framework

Journal of Global Information Management, Vol. 19, No. 4, pp. 45-75, October-December 2011
Number of pages: 31 Posted: 24 Dec 2011
affiliation not provided to SSRN, University of Miami Herbert Business School, McMaster University and Fudan University - School of Management
Downloads 276 (155,247)

Abstract:

Loading...

Digital Organizational Capabilities, E-Commerce Performance, Entrepreneurial Motivation, Guanxi, Resource Based View, SME Online B2B Vendors

28.

Just DM Me (Politely): Direct Messaging, Politeness, and Hiring Outcomes in Online Labor Markets

Information Systems Research, Forthcoming
Number of pages: 43 Posted: 02 Apr 2018 Last Revised: 02 Nov 2020
Yili Hong, Jing Peng, Gordon Burtch and Ni Huang
University of Miami Herbert Business School, University of Connecticut - Department of Operations & Information Management, Boston University - Questrom School of Business and Miami Herbert Business School, University of Miami
Downloads 275 (155,808)
Citation 2

Abstract:

Loading...

direct messaging system, information value, politeness, online labor market, hiring outcome

29.

Comparing Open and Sealed Bid Auctions: Evidence from Online Labor Markets

Information Systems Research (ISSN 1526-5536 online, Forthcoming), NET Institute Working Paper No. 13-05
Number of pages: 21 Posted: 08 Oct 2013 Last Revised: 10 Dec 2015
University of Miami Herbert Business School, City University of Hong Kong and University of Houston - C.T. Bauer College of Business
Downloads 268 (159,982)
Citation 7

Abstract:

Loading...

auction format, auction theory, open bids, sealed bids, valuation uncertainty, competition uncertainty, online labor markets, buyer surplus, auction performance

30.

Effects of Multiple Psychological Distances on Construal Level: A Field Study of Online Reviews

Journal of Consumer Psychology, Forthcoming, Fox School of Business Research Paper No. 14-037
Number of pages: 27 Posted: 27 Oct 2014 Last Revised: 16 Dec 2016
Miami Herbert Business School, University of Miami, Boston University - Questrom School of Business, University of Miami Herbert Business School and University of Wisconsin-Madison
Downloads 267 (160,579)
Citation 8

Abstract:

Loading...

temporal distance; spatial distance; construal level theory; online reviews

31.

Is the World Truly 'Flat'? Empirical Evidence from Online Labor Markets

Fox School of Business Research Paper No. 15-045
Number of pages: 49 Posted: 27 Dec 2013 Last Revised: 31 Dec 2016
Yili Hong and Paul A. Pavlou
University of Miami Herbert Business School and University of Houston - C.T. Bauer College of Business
Downloads 257 (166,855)
Citation 3

Abstract:

Loading...

Global online labor markets, flat world hypothesis, global frictions, IT services, distributed software development, instrumental variables

32.

Matching in Two-Sided Platforms for IT Services: Evidence from Online Labor Markets

Fox School of Business Research Paper No. 16-026
Number of pages: 38 Posted: 16 Sep 2016 Last Revised: 16 Dec 2016
Alvin Zheng, Yili Hong and Paul A. Pavlou
Temple University - Department of Management Information Systems, University of Miami Herbert Business School and University of Houston - C.T. Bauer College of Business
Downloads 252 (170,109)
Citation 2

Abstract:

Loading...

Two-Sided Platforms, Bid Price Dispersion, Buyer Indecision, Freelancer Regret, Online Labor Markets, Value Uncertainty

33.

On the Role of Provision Points in Online Crowdfunding

Forthcoming, Journal of Management Information Systems
Number of pages: 36 Posted: 30 Oct 2017 Last Revised: 15 Jan 2018
Gordon Burtch, Yili Hong and De Liu
Boston University - Questrom School of Business, University of Miami Herbert Business School and University of Minnesota - Minneapolis
Downloads 238 (179,763)
Citation 12

Abstract:

Loading...

crowdfunding, mechanism design, fintech, provision point mechanism, social proof

34.

Digital Social Visibility, Anonymity and User Content Generation: Evidence from Natural Experiments

NET Institute Working Paper No. 15-04, Fox School of Business Research Paper No. 15-084
Number of pages: 40 Posted: 15 Oct 2015 Last Revised: 16 Dec 2016
Ni Huang, Yili Hong and Gordon Burtch
Miami Herbert Business School, University of Miami, University of Miami Herbert Business School and Boston University - Questrom School of Business
Downloads 237 (180,428)
Citation 2

Abstract:

Loading...

Natural experiment, text analytics, online reviews, linguistic characteristics, digital social visibility, social network integration, anonymity, difference-in-differences

35.

Value of Multi-Dimensional Rating Systems: An Information Transfer View

Liu, Y., P-y Chen and Y. Hong (2014), “The Value of Multi-dimensional Online Rating Systems: An Information Transfer View”, Proceedings of the 35th International Conference on Information Systems (ICIS), Auckland, New Zealand.
Number of pages: 18 Posted: 14 Nov 2014
Ying Liu, Pei-Yu Chen and Yili Hong
Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - Department of Information Systems and University of Miami Herbert Business School
Downloads 227 (187,939)

Abstract:

Loading...

multi-dimensional rating system, WOM performance, natural experiment, difference-in-difference

36.

Examining the Effects of Demand Information Disclosure on Congestion and Matching Efficiency in Online Dating

Number of pages: 65 Posted: 30 Jan 2020 Last Revised: 23 Aug 2021
Ni Huang, Gordon Burtch, Yili Hong and Yumei He
Miami Herbert Business School, University of Miami, Boston University - Questrom School of Business, University of Miami Herbert Business School and Tsinghua University
Downloads 226 (188,677)
Citation 2

Abstract:

Loading...

online dating, market design, digital platform, observational learning, information disclosure, capacity constraint

37.

Measuring Product Type with Dynamics of Online Product Review Variances: A Theoretical Model and the Empirical Applications

NET Institute Working Paper No. 14-03
Number of pages: 39 Posted: 09 Oct 2014
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
University of Miami Herbert Business School, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 223 (191,137)
Citation 4

Abstract:

Loading...

product type, online product reviews, user-generated content, data-driven approach

38.

Generating Business Intelligence Through Social Media Analytics: Measuring Brand Personality with Consumer-, Employee-, and Firm-Generated Content

Number of pages: 48 Posted: 20 Jun 2018
University of Illinois at Chicago, College of Business Administration, University of Miami Herbert Business School, University of Illinois at Chicago, IBM Research, IBM Research and IBM Research
Downloads 222 (191,991)
Citation 4

Abstract:

Loading...

Social Media Analytics, Consumer-Generated Content, Employee-Generated Content, Firm-Generated Content, Brand Personality

Does Monitoring Lead to a ‘Warm’ Start in Online Platforms?

NET Institute Working Paper No. 16-01
Number of pages: 39 Posted: 11 Oct 2016 Last Revised: 11 May 2021
Chen Liang, Yili Hong and Bin Gu
University of Connecticut - School of Business, University of Miami Herbert Business School and Boston University - Department of Management Information Systems
Downloads 115 (331,593)
Citation 1

Abstract:

Loading...

cold-start problem, online platforms, monitoring systems, entry barrier, reputation systems

Does Monitoring Lead to a ‘Warm’ Start in Online Platforms?

Number of pages: 39 Posted: 13 Sep 2016 Last Revised: 11 May 2021
Chen Liang, Yili Hong and Bin Gu
University of Connecticut - School of Business, University of Miami Herbert Business School and Boston University - Department of Management Information Systems
Downloads 104 (355,757)
Citation 1

Abstract:

Loading...

cold-start problem, online platforms, monitoring systems, entry barrier, reputation systems

40.

Measuring Product Type With Dynamics of Online Product Review Variance

Implications for Research and Practice, Proceedings of the 33rd International Conference on Information Systems (ICIS), Orlando, FL, 2012
Number of pages: 18 Posted: 21 Aug 2012 Last Revised: 17 Mar 2013
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
University of Miami Herbert Business School, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 204 (207,748)

Abstract:

Loading...

Online Product Reviews, Product Type, Law of Large Numbers, Information Content, Product Quality, Business Analytics

41.

Surviving in Global Online Labor Markets for IT Services: A Geo-Economic Analysis

Information Systems Research, forthcoming
Number of pages: 56 Posted: 11 Dec 2015 Last Revised: 18 Sep 2017
Irfan Kanat, Yili Hong and T. S. Raghu
Copenhagen Business School, University of Miami Herbert Business School and Arizona State University - W. P. Carey School of Business
Downloads 177 (235,335)
Citation 5

Abstract:

Loading...

Online Labor Markets, Survival, Wage Growth

42.

The Empowering and Competition Effects of the Platform-Based Sharing Economy on the Supply and Demand Sides of the Labor Market

Li, Z., Hong, Y. and Zhang, Z., 2021. The Empowering and Competition Effects of the Platform-Based Sharing Economy on the Supply and Demand Sides of the Labor Market. Journal of Management Information Systems, 38(1), pp.140-165.
Number of pages: 62 Posted: 12 Jan 2021 Last Revised: 27 Dec 2021
Ziru Li, Yili Hong and Zhongju Zhang
Arizona State University, University of Miami Herbert Business School and Arizona State University, W. P. Carey School of Business
Downloads 155 (264,391)
Citation 2

Abstract:

Loading...

sharing economy, labor market, two-sided platforms, empowering effect, competition effect

43.

The Unintended Consequences of Stay-at-Home Policies on Work Outcomes: The Impacts of Lockdown Orders on Content Creation

Number of pages: 43 Posted: 01 Dec 2020
Baylor University - Hankamer School of Business, University of VirginiaUniversity of Virginia and University of Miami Herbert Business School
Downloads 151 (268,593)

Abstract:

Loading...

COVID-19, crises, digital resilience, content creators, natural experiment, difference-in-differences, text analytics, natural language processing (NLP)

44.

Group Size, Content Moderators, and User Engagement in Online Synchronous Content Platforms

Number of pages: 50 Posted: 16 Mar 2022
University of Houston - C.T. Bauer College of Business, University of Miami Herbert Business School, University of Illinois at Chicago, University of Illinois at Chicago and University of Illinois at Chicago, College of Business Administration
Downloads 147 (274,504)

Abstract:

Loading...

Live streaming, content moderator, viewer engagement, congestion

45.

Product Uncertainty in Online Marketplaces in China: An Econometric Model

America's Conference on Information Systems, Lima, Peru, 2010
Number of pages: 11 Posted: 08 May 2010
Yili Hong and Paul A. Pavlou
University of Miami Herbert Business School and University of Houston - C.T. Bauer College of Business
Downloads 142 (282,028)

Abstract:

Loading...

Online marketplaces, product uncertainty, fit uncertainty, description uncertainty, buyer-seller communication, product presentation, product returns

46.

Understanding the Impact of Multi-Dimensional Ratings on Product Sales: An Information-Inconsistency Perspective

Number of pages: 49 Posted: 24 Mar 2018
Tong Ji University, Nankai University, University of Miami Herbert Business School, University of Connecticut and University of Southern California - Marshall School of Business
Downloads 140 (285,192)

Abstract:

Loading...

47.

The Hidden Costs and Benefits of Monitoring in the Gig Economy

Information Systems Research (Forthcoming)
Number of pages: 68 Posted: 15 Mar 2021 Last Revised: 18 Apr 2022
Chen Liang, Jing Peng, Yili Hong and Bin Gu
University of Connecticut - School of Business, University of Connecticut - Department of Operations & Information Management, University of Miami Herbert Business School and Boston University - Department of Management Information Systems
Downloads 139 (286,823)

Abstract:

Loading...

monitoring, gig economy, privacy concerns, payment protection, gender, willingness to accept

48.

Does Money Always Talk? Social Distance and Fairness in Online Referral Systems

Number of pages: 31 Posted: 27 Oct 2014
School of Management, Xi'an Jiaotong University, University of Miami Herbert Business School, Xi'an Jiaotong University (XJTU) - School of Management and University of Houston - C.T. Bauer College of Business
Downloads 136 (291,710)

Abstract:

Loading...

Electronic commerce, referral performance, social distance, incentive design, ultimatum game theory, construal level theory

49.

Idea Implementation and Recommendation in Open Innovation Platforms

Number of pages: 45 Posted: 13 Nov 2019
Qian Liu, Qianzhou Du, Yili Hong and Weiguo Fan
Central University of Finance and Economics, Nanjing University, University of Miami Herbert Business School and University of Iowa
Downloads 132 (298,346)

Abstract:

Loading...

idea implementation likelihood, pre-evaluation model, content characteristics, idea popularity, recommendation

50.

Small and Nimble: A Resource-Based Analysis of Organization Capabilities Integral to the Success of Small Online Vendors

Number of pages: 10 Posted: 04 May 2010
Yili Hong, Gordon Burtch and Wang Shan
University of Miami Herbert Business School, Boston University - Questrom School of Business and affiliation not provided to SSRN
Downloads 132 (298,346)

Abstract:

Loading...

Small online vendors, RBV, organizational capabilities, social networking, organization learning, web 2.0

51.

Home Bias in Global Employment

NET Institute Working Paper No. 17-06
Number of pages: 49 Posted: 10 Oct 2017
Chen Liang, Yili Hong and Bin Gu
University of Connecticut - School of Business, University of Miami Herbert Business School and Boston University - Department of Management Information Systems
Downloads 119 (322,012)

Abstract:

Loading...

home bias, employment, statistical discrimination, taste-based discrimination, quasi- natural experiment, Gig economy

52.

Idea Recommendation in Open Innovation Platforms: A Design Science Approach

China Center for Internet Economy Research (CCIE) Research Paper
Number of pages: 59 Posted: 10 Aug 2021
Qian Liu, Qianzhou Du, Yili Hong and Weiguo Fan
Central University of Finance and Economics, Nanjing University, University of Miami Herbert Business School and University of Iowa
Downloads 107 (346,576)

Abstract:

Loading...

idea recommendation, persuasion attempt, persuasion coping, prediction model, interpretable machine learning

53.

The Role of Religion in Online Pro-social Lending: An Interactional View

Number of pages: 56 Posted: 14 Jul 2020
Arizona State University (ASU) - Center for the Study of Economic Liberty, Boston University - Questrom School of Business, University of Miami Herbert Business School and Arizona State University - W. P. Carey School of Business
Downloads 107 (346,576)

Abstract:

Loading...

Religion, contextual factors, crowdfunding, pro-social lending, peer-to-peer lending

54.

SHEDR: An End-to-End Neural Event Detection and Recommendation Framework for Hyperlocal News Using Social Media

Number of pages: 50 Posted: 08 Oct 2020
Yuheng Hu and Yili Hong
University of Illinois at Chicago, College of Business Administration and University of Miami Herbert Business School
Downloads 103 (355,514)

Abstract:

Loading...

events, event detection, event recommendation, machine learning, community awareness, community engagement

55.

The Value of Multi-Dimensional Rating System: An Information Transfer View

Number of pages: 32 Posted: 11 Nov 2014
Ying Liu, Pei-Yu Chen and Yili Hong
Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - Department of Information Systems and University of Miami Herbert Business School
Downloads 101 (360,129)
Citation 4

Abstract:

Loading...

multi-dimensional rating system, WOM performance, natural experiment, difference-in-difference

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Number of pages: 48 Posted: 24 Dec 2011
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
University of Miami Herbert Business School, University of Houston - C.T. Bauer College of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 64 (474,663)
Citation 2

Abstract:

Loading...

Consumer Surplus (CS), Global E-Markets for Services, Services Outsourcing, Expectation Confirmation Theory

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Workshop on Information Systems Economics (WISE), Shanghai, China, December 7-9, 2011
Number of pages: 48 Posted: 18 Jan 2014
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
University of Miami Herbert Business School, University of Houston - C.T. Bauer College of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 35 (613,937)

Abstract:

Loading...

Consumer Surplus (CS), Global E-Markets for Services, Services Outsourcing, Expectation Confirmation Theory

57.

Differential Effects of Multi-dimensional Review Evaluations on Product Sales for Mainstream vs. Niche Products

Number of pages: 44 Posted: 20 Oct 2020 Last Revised: 01 Aug 2022
Tong Ji University, University of Connecticut, University of Miami Herbert Business School, University of Southern California - Marshall School of Business and Nankai University
Downloads 92 (384,689)

Abstract:

Loading...

Online reviews, multi-dimensional ratings, product sales, mainstream product, niche product, dominant dimension

58.

Event Detection and Recommendation using Social Media for Promoting Civic Awareness and Engagement for Local Communities

Number of pages: 44 Posted: 23 Oct 2018 Last Revised: 20 Nov 2018
Yuheng Hu and Yili Hong
University of Illinois at Chicago, College of Business Administration and University of Miami Herbert Business School
Downloads 92 (382,049)

Abstract:

Loading...

Event Detection, Social Media, Text Mining, Machine Learning, Algorithm, Recommender System, Hyperlocal Community

59.

On Buyer Selection of Service Providers in Online Outsourcing Platforms for IT Services

Information Systems Research (Forthcoming) , Fox School of Business Research Paper No. 17-002
Number of pages: 40 Posted: 21 Dec 2016 Last Revised: 10 Jan 2017
Yili Hong and Paul A. Pavlou
University of Miami Herbert Business School and University of Houston - C.T. Bauer College of Business
Downloads 90 (387,328)
Citation 4

Abstract:

Loading...

Online outsourcing platforms, IT services, country differences, country IT development, reputation

60.

Role of Monetary Incentives in the Digital and Physical Inter-Border Labor Flows

Journal of Management Information Systems, Forthcoming, Fox School of Business Research Paper No. 18-021
Number of pages: 42 Posted: 02 Jun 2018 Last Revised: 15 Aug 2018
Jing Gong, Yili Hong and Alejandro Zentner
Lehigh University - College of Business, University of Miami Herbert Business School and The University of Texas at Dallas - Naveen Jindal School of Management
Downloads 89 (389,926)
Citation 1

Abstract:

Loading...

economics of information systems, electronic markets, empirical research, income elasticity, information policy, monetary incentive theory, online labor markets, outsourcing

61.

Evaluating the Efficacy of Platform-Imposed Application Costs for Managing Congestion in Online Matching Markets

Number of pages: 54 Posted: 14 Dec 2021
Arizona State University (ASU), Miami Herbert Business School, University of Miami, Boston University - Questrom School of Business, University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 85 (406,611)

Abstract:

Loading...

matching platforms, frivolous bidding, market congestion, application costs, quasi-experiment

62.

Quality-Adjusted Consumer Surplus: Measurement, Effects, and Determinants in Online Markets

Fox School of Business Research Paper No. 15-049
Number of pages: 40 Posted: 01 Nov 2014 Last Revised: 16 Dec 2016
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
University of Miami Herbert Business School, University of Houston - C.T. Bauer College of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 85 (400,929)

Abstract:

Loading...

Consumer surplus, online markets for IT services, surprise utility, expectation confirmation theory

63.

Voice-based AI in Call Center Customer Service: A Natural Field Experiment

Production and Operations Management, forthcoming
Number of pages: 34 Posted: 15 Jul 2020 Last Revised: 01 Aug 2022
Tsinghua University, Miami Herbert Business School, University of Miami, University of Miami Herbert Business School, Harbin Institute of Technology, Tsinghua University and Tsinghua University
Downloads 82 (412,413)

Abstract:

Loading...

Artificial intelligence; customer service; service flexibility; natural field experiment; difference-in-differences

64.

On Factors that Moderate the Effect of Buyer-Supplier Experience on E-Procurement Platforms

Number of pages: 39 Posted: 19 Dec 2018 Last Revised: 20 Aug 2020
Yili Hong and Benjamin B. M. Shao
University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 80 (415,392)

Abstract:

Loading...

e-procurement platform, procurement, outsourcing, temporal distance, prior experience, familiarity, task routinization

65.

The Screening Role of Auction Design Parameters in Online Service Outsourcing Platforms

Information Systems Research, forthcoming
Number of pages: 41 Posted: 01 May 2018 Last Revised: 01 Aug 2022
University of Connecticut - School of Business, University of Miami Herbert Business School, Arizona State University (ASU) - Department of Information Systems and Arizona State University (ASU) - Department of Information Systems
Downloads 80 (418,370)
Citation 1

Abstract:

Loading...

auction design, auction duration, item description, bidder entry, screening, outsourcing

66.

When Does Dispute Resolution Substitute for a Reputation System? Empirical Evidence from a Service Procurement Platform

Number of pages: 38 Posted: 25 Sep 2019 Last Revised: 24 Nov 2020
Gordon Burtch, Yili Hong and Senthil Kumar
Boston University - Questrom School of Business, University of Miami Herbert Business School and University of Minnesota - Twin Cities
Downloads 76 (427,786)
Citation 1

Abstract:

Loading...

dispute resolution, online ratings, online service procurement, digital platforms

67.

When the Clock Strikes: Exploring On-the-hour Effects in Gamified Online Learning Systems

Number of pages: 52 Posted: 05 Nov 2020 Last Revised: 01 Sep 2021
Tsinghua University, Miami Herbert Business School, University of Miami, University of Miami Herbert Business School, Tsinghua University, Tsinghua University and Tsinghua University
Downloads 75 (430,834)

Abstract:

Loading...

online learning systems; gamification; temporal cues; learning effectiveness

68.

Closing the Gap or Widening the Chasm: Impact of Mobile Channel Adoption in Goal-directed Platforms

Number of pages: 48 Posted: 16 Mar 2021
University of Wisconsin - Madison - Department of Operations and Information Management, Arizona State University (ASU) - W.P. Carey School of Business, University of Miami Herbert Business School and Arizona State University - W. P. Carey School of Business
Downloads 64 (468,197)

Abstract:

Loading...

goal-directed platform, multi-channel, mobile adoption, goal pursuit effort, goal pursuit persistence

69.

Can Monitoring Help Flatten the World? An Empirical Examination of Online Hiring

Number of pages: 44 Posted: 07 Dec 2021
Chen Liang, Yili Hong and Bin Gu
University of Connecticut - School of Business, University of Miami Herbert Business School and Boston University - Department of Management Information Systems
Downloads 59 (487,208)

Abstract:

Loading...

monitoring, home bias, online employment, hiring experience, task routineness

70.

Effects of Membership Tier on User Content Generation Behaviors: Evidence from Online Reviews

Electronic Commerce Research, Forthcoming
Number of pages: 28 Posted: 19 Jul 2017
Capital University of Economics and Business, University of Miami Herbert Business School, Xi'an Jiaotong University (XJTU) - School of Management and Virginia Polytechnic Institute & State University - Department of Accounting and Information Systems
Downloads 57 (494,943)

Abstract:

Loading...

User Content Generation, Online Reviews, Membership Tier, Status

71.

Impact of Mobile Channel Adoption in Goal-directed Platforms

Number of pages: 53 Posted: 04 Aug 2020
University of Wisconsin - Madison - Department of Operations and Information Management, Arizona State University (ASU) - W.P. Carey School of Business, University of Miami Herbert Business School and Arizona State University - W. P. Carey School of Business
Downloads 47 (538,030)

Abstract:

Loading...

goal-directed platform, multi-channel, mobile adoption, goal pursuit effort, goal pursuit persistence

72.

Is it the Great Equalizer? A Social Class Based Longitudinal Analysis of Technology Diffusion

Proceedings of the 31st International Conference on Information Systems (ICIS), St. Louis, MI, December 12-15, 2010
Number of pages: 11 Posted: 08 May 2010 Last Revised: 20 Apr 2014
Temple University - Department of Management Information Systems, University of Miami Herbert Business School and Temple University - Fox School of Business and ManagementTemple University - Department of Management Information Systems
Downloads 38 (583,000)

Abstract:

Loading...

Information technology diffusion, social classes, critical theory of technology, technology diffusion lifecycle, digital divide