Peter Fader

University of Pennsylvania - Marketing Department

Professor

700 Jon M. Huntsman Hall

3730 Walnut Street

Philadelphia, PA 19104-6340

United States

SCHOLARLY PAPERS

47

DOWNLOADS
Rank 369

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Top 369

in Total Papers Downloads

87,210

SSRN CITATIONS
Rank 4,138

SSRN RANKINGS

Top 4,138

in Total Papers Citations

274

CROSSREF CITATIONS

181

Scholarly Papers (47)

1.

Valuing Subscription-Based Businesses Using Publicly Disclosed Customer Data

Number of pages: 51 Posted: 10 Dec 2015 Last Revised: 11 Oct 2016
Daniel McCarthy, Peter Fader and Bruce Hardie
University of Maryland - Robert H. Smith School of Business, University of Pennsylvania - Marketing Department and London Business School
Downloads 30,909 (148)
Citation 7

Abstract:

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customer lifetime value; customer equity; valuation; shareholder value; DCF

2.

Customer-Based Corporate Valuation for Publicly Traded Non-Contractual Firms

Number of pages: 52 Posted: 21 Sep 2017 Last Revised: 13 Mar 2018
Daniel McCarthy and Peter Fader
University of Maryland - Robert H. Smith School of Business and University of Pennsylvania - Marketing Department
Downloads 12,828 (721)
Citation 5

Abstract:

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customer lifetime value; customer equity; valuation; unit economics

3.

Media Exposure through the Funnel: A Model of Multi-Stage Attribution

Number of pages: 47 Posted: 08 Oct 2012 Last Revised: 18 Dec 2015
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, University of Pennsylvania - Marketing Department and University of Pennsylvania - Operations & Information Management Department
Downloads 6,193 (2,539)
Citation 12

Abstract:

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Online ad attribution, multi-channel attribution, online advertising, display ads, search ads, HMM, purchase funnel

4.

Model Selection Using Database Characteristics: Developing a Classification Tree for Longitudinal Incidence Data

Number of pages: 50 Posted: 18 Jun 2012 Last Revised: 11 Jul 2013
Eric M. Schwartz, Eric Bradlow and Peter Fader
University of Michigan, Stephen M. Ross School of Business, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department
Downloads 3,091 (8,118)
Citation 7

Abstract:

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data science, business intelligence, model selection, machine learning, classification tree, posterior predictive model checking, hidden Markov models, hierarchical Bayesian methods, random forests, forecasting

5.

An Exploratory Look at Supermarket Shopping Paths

International Journal of Research in Marketing, April 2005
Number of pages: 43 Posted: 16 May 2005
Jeffrey S. Larson, Eric Bradlow and Peter Fader
University of Pennsylvania - Marketing Department, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department
Downloads 2,823 (9,305)
Citation 7

Abstract:

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RFID (radio frequency identification), clustering techniques, exploratory analysis, retailing, shopping behavior, k-medoids clustering

6.

V(CLV): Examining Variance in Models of Customer Lifetime Value

Number of pages: 57 Posted: 01 Mar 2016
Daniel McCarthy, Peter Fader and Bruce Hardie
University of Maryland - Robert H. Smith School of Business, University of Pennsylvania - Marketing Department and London Business School
Downloads 2,322 (12,777)
Citation 4

Abstract:

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customer lifetime value; CLV; RFM; customer-base analysis; uncertainty

7.

Designing and Evaluating Dynamic Pricing Policies for Major League Baseball Tickets

Number of pages: 33 Posted: 18 Jun 2016 Last Revised: 25 Jul 2018
Tepper School of Business, Carnegie Mellon University, University of Pennsylvania - Marketing Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions
Downloads 1,953 (16,791)
Citation 8

Abstract:

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Empirical OM, Pricing and Revenue Management, OM Practice

8.

How to Project Customer Retention

Number of pages: 28 Posted: 16 Sep 2005
Peter Fader and Bruce Hardie
University of Pennsylvania - Marketing Department and London Business School
Downloads 1,879 (17,922)
Citation 4

Abstract:

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Retention, churn, forecasting, customer base analysis, probability models, beta-geometric

9.

The Traveling Salesman Goes Shopping: The Systematic Deviations of Grocery Paths from TSP-Optimality

Number of pages: 23 Posted: 09 Nov 2006 Last Revised: 04 Apr 2012
Sam K. Hui, Peter Fader and Eric Bradlow
New York University (NYU) - Department of Marketing, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department
Downloads 1,834 (18,589)
Citation 6

Abstract:

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Path models, Traveling Salesman Problem, Grocery Retailing

10.

Customer Acquisition via Display Advertising Using Multi-Armed Bandit Experiments

Forthcoming in Marketing Science, Ross School of Business Paper No. 1217
Number of pages: 68 Posted: 18 Dec 2013 Last Revised: 24 May 2016
Eric M. Schwartz, Eric Bradlow and Peter Fader
University of Michigan, Stephen M. Ross School of Business, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department
Downloads 1,650 (21,917)
Citation 24

Abstract:

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multi-armed bandit, online advertising, field experiments, A/B testing, adaptive experiments, sequential decision making, explore-exploit, earn-and-learn reinforcement learning, hierarchical models

11.

Modeling the Evolution of Customers' Service Portfolios

Number of pages: 50 Posted: 14 May 2007 Last Revised: 04 Apr 2012
David A. Schweidel, Eric Bradlow and Peter Fader
Emory University - Department of Marketing, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department
Downloads 1,626 (22,361)
Citation 1

Abstract:

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Bayesian Modeling, Choice Models, Customer Relationship Management, Hidden Markov Models

12.

An Integrated Model of Grocery Store Shopping Path and Purchase Behavior

Number of pages: 46 Posted: 18 Feb 2007 Last Revised: 04 Apr 2012
Sam K. Hui, Eric Bradlow and Peter Fader
New York University (NYU) - Department of Marketing, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department
Downloads 1,467 (26,185)
Citation 9

Abstract:

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Path model, integrated model, shopping behavior, retailing

13.

From Business Intelligence to Competitive Intelligence: Inferring Competitive Measures Using Augmented Site-Centric Data

Number of pages: 48 Posted: 08 Jan 2009 Last Revised: 04 Apr 2012
Eric Zheng, Peter Fader and Balaji Padmanabhan
University of Texas at Dallas, University of Pennsylvania - Marketing Department and University of South Florida - College of Business Administration
Downloads 1,393 (28,225)
Citation 3

Abstract:

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Business Intelligence, Competitive Intelligence, Competitive Measures, Probability Models, NBD/Dirichlet

14.

Aggregation Bias in Sponsored Search Data: The Curse and The Cure

Marketing Science 34(1):59-77 (2015)
Number of pages: 44 Posted: 20 Oct 2009 Last Revised: 28 Jan 2015
Carnegie Mellon University - H. John Heinz III School of Public Policy and Management, University of Pennsylvania - Operations & Information Management Department and University of Pennsylvania - Marketing Department
Downloads 1,365 (29,082)
Citation 7

Abstract:

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e-commerce, sponsored search, online advertising, aggregation bias, econometrics, probabilistic modeling, consumer behavior, generalized second price auctions

15.

Valuing Non-Contractual Firms Using Common Customer Metrics

Number of pages: 54 Posted: 27 Feb 2017
Daniel McCarthy and Peter Fader
University of Maryland - Robert H. Smith School of Business and University of Pennsylvania - Marketing Department
Downloads 1,337 (29,971)

Abstract:

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customer lifetime value; customer equity; valuation; marketing metrics; indirect inference

16.

A Cross-Cohort Changepoint Model for Customer-Base Analysis

Number of pages: 63 Posted: 29 Jul 2012 Last Revised: 07 Sep 2016
Rice University - Jones Graduate School of Business, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department
Downloads 1,291 (31,618)
Citation 3

Abstract:

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Changepoint, Cross-Cohort, Hierarchical Bayesian, Forecasting, Customer-Base Analysis, Customer Lifetime Value, Reversible-Jump MCMC

17.

Customer-Base Analysis on a 'Data Diet': Model Inference Using Repeated Cross-Sectional Summary (RCSS) Data

Number of pages: 38 Posted: 14 Nov 2010 Last Revised: 22 Dec 2013
Kinshuk Jerath, Peter Fader and Bruce Hardie
Columbia University - Columbia Business School, Marketing, University of Pennsylvania - Marketing Department and London Business School
Downloads 1,144 (37,483)
Citation 2

Abstract:

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Customer-base analysis, probability models, Pareto/NBD, scalability, data aggregation, information loss

18.

Clv: More than Meets the Eye

Marketing Research, Summer 2006
Number of pages: 8 Posted: 12 Jul 2006
Peter Fader, Bruce Hardie and Ka Lok Lee
University of Pennsylvania - Marketing Department, London Business School and University of Pennsylvania - Marketing Department
Downloads 1,105 (39,528)

Abstract:

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customer lifetime value, probability models

19.

‘Children of the HMM’: Modeling Longitudinal Customer Behavior at Hulu.Com

Number of pages: 51 Posted: 04 Aug 2011
University of Michigan, Stephen M. Ross School of Business, University of Pennsylvania - Marketing Department, University of Pennsylvania - Marketing Department and University of Pennsylvania - The Wharton School
Downloads 1,084 (40,590)
Citation 2

Abstract:

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Hidden Markov Models, Non-Stationarity, Customer Migration, Streakiness, Posterior Predictive Model Checking, Nested Models, Hierarchical Bayes, Machine Learning, Classification Trees

20.

New Perspectives on Customer 'Death' Using a Generalization of the Pareto/NBD Model

Number of pages: 35 Posted: 22 Jun 2007 Last Revised: 04 Apr 2012
Kinshuk Jerath, Peter Fader and Bruce Hardie
Columbia University - Columbia Business School, Marketing, University of Pennsylvania - Marketing Department and London Business School
Downloads 1,026 (43,926)
Citation 6

Abstract:

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Customer-base analysis, Pareto/NBD, BG/NBD, customer attrition

21.

In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions

Tuck School of Business Working Paper No. 2903548, Columbia Business School Research Paper No. 17-16
Number of pages: 46 Posted: 23 Jan 2017 Last Revised: 05 Apr 2017
Harvard Business School, Dartmouth College - Tuck School of Business, Columbia University - Columbia Business School, Marketing, Electronic Arts, University of Pennsylvania - Marketing Department, Harvard University - Business School (HBS), London Business School, Rotterdam School of Management, Erasmus University Rotterdam, Reichman University - Interdisciplinary Center (IDC) Herzliyah - Adelson School of Entrepreneuship, Duke University, New York University and Kelley School of Business, Indiana University
Downloads 899 (52,812)
Citation 6

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22.

Counting Your Customers the Easy Way: An Alternative to the Pareto/Nbd Model

Marketing Science, Vol. 24, pp. 275-284, Spring 2005
Number of pages: 25 Posted: 19 Aug 2004
Peter Fader, Bruce Hardie and Ka Lok Lee
University of Pennsylvania - Marketing Department, London Business School and University of Pennsylvania - Marketing Department
Downloads 872 (55,271)
Citation 25

Abstract:

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Customer Base Analysis, Repeat Buying, Pareto/NBD, Probability Models, Forecasting, Lifetime Value

23.

Customer-Base Analysis in a Discrete-Time Noncontractual Setting

Number of pages: 48 Posted: 06 Apr 2009 Last Revised: 09 May 2011
Peter Fader, Bruce Hardie and Jen Shang
University of Pennsylvania - Marketing Department, London Business School and Indiana University
Downloads 798 (62,198)
Citation 18

Abstract:

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BG/BB, beta-geometric, beta-binomial, customer-base analysis, customer lifetime value, CLV, RFM, Pareto/NBD

24.

Customer-Base Valuation in a Contractual Setting: The Perils of Ignoring Heterogeneity

Number of pages: 29 Posted: 14 Jun 2006 Last Revised: 04 Apr 2012
Peter Fader and Bruce Hardie
University of Pennsylvania - Marketing Department and London Business School
Downloads 753 (66,969)
Citation 11

Abstract:

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customer lifetime value, beta-geometric, discrete-Weibull, retention elasticity

25.

'How to Project Customer Retention' Revisited: The Role of Duration Dependence

Number of pages: 35 Posted: 18 Jan 2018
University of Pennsylvania - Marketing Department, London Business School, New York University (NYU) - Leonard N. Stern School of Business, Harvard University, Harvard Business School, Students and University of Virginia - Darden Graduate School of Business
Downloads 711 (72,293)
Citation 13

Abstract:

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beta-geometric (BG) distribution, beta-discrete-Weibull (BdW) distribution, retention rate dynamics

26.

Portfolio Dynamics for Customers of a Multi-Service Provider

Management Science, Forthcoming
Number of pages: 50 Posted: 29 Jun 2009 Last Revised: 09 May 2011
David A. Schweidel, Eric Bradlow and Peter Fader
Emory University - Department of Marketing, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department
Downloads 659 (79,625)
Citation 1

Abstract:

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Customer Relationship Management, Dynamic Hidden Markov Model, Customer Value

27.

Estimating Clv Using Aggregated Data: the Tuscan Lifestyles Case Revisited

Number of pages: 27 Posted: 18 Sep 2006
Peter Fader, Bruce Hardie and Kinshuk Jerath
University of Pennsylvania - Marketing Department, London Business School and Columbia University - Columbia Business School, Marketing
Downloads 563 (97,452)
Citation 1

Abstract:

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customer lifetime value, Pareto/NBD

28.

Path Data in Marketing: An Integrative Framework and Prospectus for Model-Building

Number of pages: 44 Posted: 15 Sep 2006
Sam K. Hui, Peter Fader and Eric Bradlow
New York University (NYU) - Department of Marketing, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department
Downloads 546 (101,018)
Citation 9

Abstract:

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Marketing, Path Data, Retailing, Eye Tracking, Clickstream

29.

What Matters in Managerial Judgments of Customer Value?

Number of pages: 36 Posted: 18 Oct 2004
Emory University - Department of Marketing, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department
Downloads 542 (101,697)
Citation 2

Abstract:

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Customer valuation, customer lifetime value, managerial judgment, RFM

30.

Count Models Based on Weibull Interarrival Times

Number of pages: 26 Posted: 30 May 2005
University of Pennsylvania - Marketing Department, University of Pennsylvania - Marketing Department, University of Illinois at Urbana-Champaign and Northwestern University - Kellogg School of Management
Downloads 441 (130,276)
Citation 3

Abstract:

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Count models, Duration models, Weibull, Overdispersion, Underdispersion

31.

Limited Dynamic Forecasting of Hidden Markov Models

Number of pages: 64 Posted: 13 Jul 2018
Rice University - Jones Graduate School of Business, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department
Downloads 330 (180,862)

Abstract:

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Hidden Markov Model; Forecasting; Individual-level dynamics; Latent state trajectories

32.

How to Project Patient Persistency

Foresight: The International Journal of Applied Forecasting, Vol. 8, pp. 31-35, 2007
Number of pages: 10 Posted: 03 Nov 2007
Ka Lok Lee, Peter Fader and Bruce Hardie
University of Pennsylvania - Marketing Department, University of Pennsylvania - Marketing Department and London Business School
Downloads 321 (185,608)

Abstract:

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33.

The Role of Price Tiers in Advance Purchasing of Event Tickets

Number of pages: 30 Posted: 13 Aug 2007 Last Revised: 04 Apr 2012
Wendy W. Moe and Peter Fader
University of Maryland - Robert H. Smith School of Business and University of Pennsylvania - Marketing Department
Downloads 319 (186,788)

Abstract:

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Advance Selling, Advance Pricing, Event Tickets, Price Tiers, Spot Market, Entertainment Marketing, Weibull Hazard Model, Hierarchical Bayesian Analysis

34.

Modeling Loss Aversion and Reference Dependence Effects on Brand Choice

Marketing Science, Vol. 12, No. 4, pp. 378-394, 1993
Number of pages: 18 Posted: 28 Jun 2009
Bruce Hardie, Eric J. Johnson and Peter Fader
London Business School, Columbia University - Columbia Business School, Marketing and University of Pennsylvania - Marketing Department
Downloads 255 (238,021)
Citation 38

Abstract:

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brand choice, buyer behavior, choice models, reference effects

35.

Modeling the 'Pseudodeductible' in Insurance Claims Decisions

Management Science, Forthcoming
Number of pages: 36 Posted: 14 Jun 2005
Southern Methodist University (SMU) - Marketing Department, University of Pennsylvania - Marketing Department, University of Pennsylvania - Marketing Department and National Bureau of Economic Research (NBER)University of Pennsylvania - Wharton Risk Management and Decision Processes Center
Downloads 249 (240,854)
Citation 2

Abstract:

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Duration models, Dirichlet process priors, insurance claims, semiparametric Bayesian statistics, underreporting

36.

Dynamic Changepoints Revisited: An Evolving Process Model of New Product Sales

International Journal of Research in Marketing, Vol. 26, No. 2, 2009
Number of pages: 21 Posted: 30 May 2005 Last Revised: 04 Apr 2012
David A. Schweidel and Peter Fader
Emory University - Department of Marketing and University of Pennsylvania - Marketing Department
Downloads 239 (251,868)
Citation 1

Abstract:

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New Products, Nonstationarity, Changepoint models, Duration models

37.

On the Depth and Dynamics of Online Search Behavior

Management Science, Vol. 50, No. 3, pp. 299-308
Number of pages: 30 Posted: 07 Jan 2009
Columbia University - Columbia Business School, Marketing, University of Maryland - Robert H. Smith School of Business, University of Pennsylvania - Marketing Department, Murdoch University and Accenture Corporation
Downloads 215 (278,543)
Citation 17

Abstract:

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38.

Choice Models and Customer Relationship Management

Kamakura, Wagner A., Mela, Carl F., Ansari, Asim, Bodapati, Anand V., Fader, Peter, Iyengar, Raghuram, Naik, Prasad A. , Neslin, Scott, Sun, Baohong, Verhoef, Peter C., Wedel, Michel and Wilcox, Ronald T., Choice Models and Customer Relationship Management (2005). Marketing Letters 16:3/4, 279-291
Number of pages: 13 Posted: 12 Feb 2014
Rice University, Duke University - Fuqua School of Business, Columbia University - Columbia Business School, Marketing, University of California, Los Angeles (UCLA) - Anderson School of Management, University of Pennsylvania - Marketing Department, University of Pennsylvania - Marketing Department, University of California, Davis, Dartmouth College - Tuck School of Business, Carnegie Mellon University - David A. Tepper School of Business, University of Groningen - Department of Marketing & Marketing Research, University of Maryland - Robert H. Smith School of Business, Marketing Department and University of Virginia - Darden School of Business
Downloads 178 (329,542)
Citation 2

Abstract:

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customer relationship management, direct marketing

39.

Relationship between the Marketing Mix and Share of Category Requirements

Marketing Letters, Volume 7, Issue 1, pp 5-18
Posted: 08 Jun 2016
European School of Management and Technology (ESMT), University of Pennsylvania - Marketing Department, University of Pennsylvania - Marketing Department and Pennsylvania State University

Abstract:

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brand loyalty, marketing mix, share of category requirements, scanner data

40.

Pricing Theater Seats: The Value of Price Commitment and Monotone Discounting

Production and Operations Management, dx.doi.org/10.1111/poms.12611
Posted: 27 Apr 2015 Last Revised: 26 Dec 2017
Darla Moore School of Business, University of South Carolina, University of Pennsylvania - Marketing Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions

Abstract:

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Non-profit, Performing Arts Industry, Price Commitment, Survival Analysis, Competing Risks

41.

Multi-Attribute Loss Aversion and Reference Dependence: Evidence from the Performing Arts Industry

Management Science, dx.doi.org/10.1287/mnsc.2016.2605
Posted: 24 Sep 2014 Last Revised: 18 Feb 2017
Darla Moore School of Business, University of South Carolina, University of Pennsylvania - Marketing Department and University of Pennsylvania - The Wharton School - Operations, Information and Decisions

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Multi-attribute Reference Dependence, Loss Aversion, Capacity-Reference Levels, Empirical Operations Management, Marketing

42.

Fusing Aggregate and Disaggregate Data with an Application to Multi-Platform Media Consumption

Journal of Marketing Research, 50, 3, 348-364
Posted: 22 Jun 2013
Drexel University - Department of Marketing, University of Georgia, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department

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data fusion, Bayesian multivariate model, multi-platform behavior, media usage

43.

Introduction to the Special Issue on the Emergence and Impact of User-Generated Content

Marketing Science, Vol. 31, No. 3, 2012; pp. 369-371; DOI: 10.1287/mksc.1120.0715
Posted: 24 Oct 2012
Peter Fader and Russell S. Winer
University of Pennsylvania - Marketing Department and New York University (NYU) - Department of Marketing

Abstract:

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user-generated content

44.

Stockpiling Points in Linear Loyalty Programs

Stourm, Valeria, Eric T. Bradlow, and Peter S. Fader (2015), “Stockpiling Points in Linear Loyalty Programs," Journal of Marketing Research, 52 (2), 253-267.
Posted: 07 Sep 2012 Last Revised: 22 Nov 2017
Valeria Stourm, Eric Bradlow and Peter Fader
HEC Paris, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department

Abstract:

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loyalty programs, mental accounting

45.

A Bivariate Timing Model of Customer Acquisition and Retention

Marketing Science, Vol. 27, No. 5, pp. 829-843, 2008
Posted: 08 May 2006 Last Revised: 04 Apr 2012
David A. Schweidel, Peter Fader and Eric Bradlow
Emory University - Department of Marketing, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department

Abstract:

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Stochastic Models, Customer Relationship Management

46.

Understanding Service Retention Within and Across Cohorts Using Limited Information

Posted: 14 Jun 2005
David A. Schweidel, Peter Fader and Eric Bradlow
Emory University - Department of Marketing, University of Pennsylvania - Marketing Department and University of Pennsylvania - Marketing Department

Abstract:

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Customer retention, churn, duration models, duration dependence, heterogeneity

47.

Rfm and Clv: Using Iso-Value Curves for Customer Base Analysis

Journal of Marketing Research, Vol.42, pp. 415-430, November 2005
Posted: 19 Aug 2004
Peter Fader, Bruce Hardie and Ka Lok Lee
University of Pennsylvania - Marketing Department, London Business School and University of Pennsylvania - Marketing Department

Abstract:

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Customer lifetime value, CLV, RFM, customer base analysis, Pareto/NBD