Susan Herbst-Murphy

Federal Reserve Banks - Payment Cards Center

Ten Independence Mall

Philadelphia, PA 19106-1574

United States

SCHOLARLY PAPERS

9

DOWNLOADS

488

CITATIONS

2

Scholarly Papers (9)

Trends and Preferences in Consumer Payments: Updates from the Visa Payment Panel Study

FRB of Philadelphia Payment Cards Center Discussion Paper No. 15-02
Number of pages: 23 Posted: 18 Aug 2015
Susan Herbst-Murphy
Federal Reserve Banks - Payment Cards Center
Downloads 80 (261,674)
Citation 2

Abstract:

Consumer payments, Electronic payments, Private label credit

Trends and Preferences in Consumer Payments: Updates from the Visa Payment Panel Study

FRB of Philadelphia - Payment Cards Center Discussion Paper No. 15-02
Number of pages: 23 Posted: 05 Jul 2015
Susan Herbst-Murphy
Federal Reserve Banks - Payment Cards Center
Downloads 22 (453,362)
Citation 2

Abstract:

Consumer Payments, Electronic Payments, Private Label Credit

2.

Clearing and Settlement of Interbank Card Transactions: A MasterCard Tutorial for Federal Reserve Payments Analysts

FRB of Philadelphia - Payment Cards Center Discussion Paper No. 13-01
Number of pages: 22 Posted: 04 Nov 2013
Susan Herbst-Murphy
Federal Reserve Banks - Payment Cards Center
Downloads 51 (223,224)

Abstract:

Card network clearing and settlement, single-message transactions, dual-message transactions, settlement risk management

3.

Small Business Use of Credit Cards in the U.S. Market

FRB of Philadelphia - Payment Cards Center Discussion Paper No. 12-05
Number of pages: 28 Posted: 14 Dec 2012
Susan Herbst-Murphy
Federal Reserve Banks - Payment Cards Center
Downloads 37 (340,214)

Abstract:

small business credit cards, small business cash flow, small business credit

4.

Driving Positive Behavior Change Through Education and Motivation: Summary of a PayPerks Workshop

FRB of Philadelphia - Payment Cards Center Discussion Paper No. 13-02
Number of pages: 29 Posted: 04 Nov 2013
Susan Herbst-Murphy
Federal Reserve Banks - Payment Cards Center
Downloads 25 (373,423)

Abstract:

Financial literacy, prepaid cards, payroll cards, Doorways to Dreams Fund, unbanked, Direct Express, gamification

5.

Millennials with Money: A New Look at Who Uses GPR Prepaid Cards

FRB of Philadelphia - Payment Cards Center Discussion Paper No. 14-3
Number of pages: 37 Posted: 12 Sep 2014
Susan Herbst-Murphy and Greg Weed
Federal Reserve Banks - Payment Cards Center and Phoenix Marketing International
Downloads 24 (257,358)

Abstract:

General-purpose prepaid cards, Millennials, personal financial management, electronic payments

6.

Improving Experience in the Prepaid Card Industry: A Customer Service Workshop

FRB of Philadelphia - Payment Cards Center Discussion Paper No. 14-01
Number of pages: 29 Posted: 23 Jun 2014
Susan Herbst-Murphy
Federal Reserve Banks - Payment Cards Center
Downloads 12 (428,820)

Abstract:

Contact center, prepaid cards, interactive voice response, underbanked consumers, customer-operator

7.

Maintaining a Safe Environment for Payment Cards: Examining Evolving Threats Posed by Fraud

FRB of Philadelphia - Payment Cards Center Discussion Paper No. 09-1
Number of pages: 25 Posted: 22 Jan 2010
Susan Herbst-Murphy
Federal Reserve Banks - Payment Cards Center
Downloads 3 (534,555)

Abstract:

8.

Future Potential Versus Past Performance: Mpower Financing's Innovation in Student Loan Underwriting

FRB of Philadelphia Payment Cards Center Discussion Paper No. 16-2
Number of pages: 12 Posted: 21 Sep 2016
Susan Herbst-Murphy
Federal Reserve Banks - Payment Cards Center
Downloads 0 (449,536)

Abstract:

MPOWER, student loans

9.

Millennials with Money Revisited: Updates from the 2014 Consumer Payments Monitor

FRB of Philadelphia Payment Cards Center Discussion Paper No. 15-6
Number of pages: 26 Posted: 30 Dec 2015
Susan Herbst-Murphy and Greg Weed
Federal Reserve Banks - Payment Cards Center and Phoenix Marketing International
Downloads 0 (273,564)

Abstract:

GPR prepaid cards, Millennials, Alternative financial services, General purpose reloadable cards