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Susan Herbst-Murphy

Federal Reserve Banks - Payment Cards Center

Ten Independence Mall

Philadelphia, PA 19106-1574

United States

  • Federal Reserve Banks - Payment Cards Center

SCHOLARLY PAPERS

10

DOWNLOADS

553

CITATIONS

2

Scholarly Papers (10)

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1.

Trends and Preferences in Consumer Payments: Updates from the Visa Payment Panel Study

Downloads 115 (215,590)
Citation 2

Trends and Preferences in Consumer Payments: Updates from the Visa Payment Panel Study

FRB of Philadelphia Payment Cards Center Discussion Paper No. 15-02
Number of pages: 23 Posted: 18 Aug 2015
Susan Herbst-Murphy
Federal Reserve Banks - Payment Cards Center
Downloads 91 (255,511)
Citation 2

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Consumer payments, Electronic payments, Private label credit

Trends and Preferences in Consumer Payments: Updates from the Visa Payment Panel Study

FRB of Philadelphia - Payment Cards Center Discussion Paper No. 15-02
Number of pages: 23 Posted: 05 Jul 2015
Susan Herbst-Murphy
Federal Reserve Banks - Payment Cards Center
Downloads 24 (464,781)
Citation 2

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Consumer Payments, Electronic Payments, Private Label Credit

2.

Clearing and Settlement of Interbank Card Transactions: A MasterCard Tutorial for Federal Reserve Payments Analysts

FRB of Philadelphia - Payment Cards Center Discussion Paper No. 13-01
Number of pages: 22 Posted: 04 Nov 2013
Susan Herbst-Murphy
Federal Reserve Banks - Payment Cards Center
Downloads 51 (222,719)

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Card network clearing and settlement, single-message transactions, dual-message transactions, settlement risk management

3.

Small Business Use of Credit Cards in the U.S. Market

FRB of Philadelphia - Payment Cards Center Discussion Paper No. 12-05
Number of pages: 28 Posted: 14 Dec 2012
Susan Herbst-Murphy
Federal Reserve Banks - Payment Cards Center
Downloads 37 (359,285)

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small business credit cards, small business cash flow, small business credit

4.

Driving Positive Behavior Change Through Education and Motivation: Summary of a PayPerks Workshop

FRB of Philadelphia - Payment Cards Center Discussion Paper No. 13-02
Number of pages: 29 Posted: 04 Nov 2013
Susan Herbst-Murphy
Federal Reserve Banks - Payment Cards Center
Downloads 25 (393,870)

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Financial literacy, prepaid cards, payroll cards, Doorways to Dreams Fund, unbanked, Direct Express, gamification

5.

Millennials with Money: A New Look at Who Uses GPR Prepaid Cards

FRB of Philadelphia - Payment Cards Center Discussion Paper No. 14-3
Number of pages: 37 Posted: 12 Sep 2014
Susan Herbst-Murphy and Greg Weed
Federal Reserve Banks - Payment Cards Center and Phoenix Marketing International
Downloads 24 (239,748)

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General-purpose prepaid cards, Millennials, personal financial management, electronic payments

6.

Improving Experience in the Prepaid Card Industry: A Customer Service Workshop

FRB of Philadelphia - Payment Cards Center Discussion Paper No. 14-01
Number of pages: 29 Posted: 23 Jun 2014
Susan Herbst-Murphy
Federal Reserve Banks - Payment Cards Center
Downloads 12 (440,886)

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Contact center, prepaid cards, interactive voice response, underbanked consumers, customer-operator

7.

Maintaining a Safe Environment for Payment Cards: Examining Evolving Threats Posed by Fraud

FRB of Philadelphia - Payment Cards Center Discussion Paper No. 09-1
Number of pages: 25 Posted: 22 Jan 2010
Susan Herbst-Murphy
Federal Reserve Banks - Payment Cards Center
Downloads 3 (560,712)

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8.

Credit Card Landscape Update

FRB of Philadelphia Payment Cards Center Discussion Paper No. 18-1
Number of pages: 26 Posted: 11 Jan 2018
Susan Herbst-Murphy
Federal Reserve Banks - Payment Cards Center
Downloads 0 (530,374)

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credit and debit cards, small business credit and payments, commercial cards, virtual cards, CARD Act, Durbin Amendment

9.

Future Potential Versus Past Performance: Mpower Financing's Innovation in Student Loan Underwriting

FRB of Philadelphia Payment Cards Center Discussion Paper No. 16-2
Number of pages: 12 Posted: 21 Sep 2016
Susan Herbst-Murphy
Federal Reserve Banks - Payment Cards Center
Downloads 0 (461,490)

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MPOWER, student loans

10.

Millennials with Money Revisited: Updates from the 2014 Consumer Payments Monitor

FRB of Philadelphia Payment Cards Center Discussion Paper No. 15-6
Number of pages: 26 Posted: 30 Dec 2015
Susan Herbst-Murphy and Greg Weed
Federal Reserve Banks - Payment Cards Center and Phoenix Marketing International
Downloads 0 (266,418)

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GPR prepaid cards, Millennials, Alternative financial services, General purpose reloadable cards