Soo-Haeng Cho

Carnegie Mellon University

IBM Professor of Operations Management and Strategy

Pittsburgh, PA 15213-3890

United States

SCHOLARLY PAPERS

21

DOWNLOADS
Rank 6,432

SSRN RANKINGS

Top 6,432

in Total Papers Downloads

12,746

SSRN CITATIONS
Rank 8,536

SSRN RANKINGS

Top 8,536

in Total Papers Citations

185

CROSSREF CITATIONS

22

Scholarly Papers (21)

1.

Impact of COVID-19 on Omnichannel Retail: Drivers of Online Sales during Pandemic

Number of pages: 21 Posted: 25 Jul 2020
Elina H. Hwang, Leela Nageswaran and Soo-Haeng Cho
University of Washington - Michael G. Foster School of Business, University of Washington - Michael G. Foster School of Business and Carnegie Mellon University
Downloads 3,628 (6,073)
Citation 1

Abstract:

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COVID-19, e-commerce, omnichannel, pandemic, retail operations

2.

Combating Child Labor: Incentives and Information Disclosure in Global Supply Chains

Manufacturing & Service Operations Management (2015)
Number of pages: 42 Posted: 21 Jan 2015 Last Revised: 01 Jun 2018
Soo-Haeng Cho, Xin Fang, Sridhar R. Tayur and Ying Xu
Carnegie Mellon University, Singapore Management University - Lee Kong Chian School of Business, Carnegie Mellon University - David A. Tepper School of Business and Singapore University of Technology and Design (SUTD)
Downloads 1,533 (23,613)
Citation 11

Abstract:

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Game Theory, Global Operations Management, Supply Chain Management

3.

Consumer Return Policies in Omnichannel Operations

Number of pages: 62 Posted: 03 Oct 2017 Last Revised: 02 Sep 2019
University of Washington - Michael G. Foster School of Business, Carnegie Mellon University and Carnegie Mellon University
Downloads 902 (50,697)
Citation 18

Abstract:

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Product Returns, Retail Operations, Omnichannel, OM-Marketing Interface

4.

Offline Returns for Online Retailers via Partnership

Number of pages: 88 Posted: 17 Jul 2020 Last Revised: 08 Sep 2023
Leela Nageswaran, Elina H. Hwang and Soo-Haeng Cho
University of Washington - Michael G. Foster School of Business, University of Washington - Michael G. Foster School of Business and Carnegie Mellon University
Downloads 738 (66,486)

Abstract:

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Product returns, retail operations, omnichannel

5.

Green Technology Development and Adoption: Competition, Regulation, and Uncertainty - A Global Game Approach

Number of pages: 67 Posted: 14 Jan 2016 Last Revised: 26 Dec 2019
Xin Wang, Soo-Haeng Cho and Alan Andrew Scheller-Wolf
Hong Kong University of Science & Technology (HKUST) - Dept. of Industrial Engineering and Decision Analytics, Carnegie Mellon University and Carnegie Mellon University
Downloads 614 (83,916)
Citation 18

Abstract:

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Environment, global game, regulation, sustainability, technology

6.

Innovation Tournaments with Multiple Contributors

Number of pages: 30 Posted: 12 Jun 2013 Last Revised: 23 Nov 2020
Laurence Ales, Soo-Haeng Cho and Ersin Körpeoğlu
Carnegie Mellon University - David A. Tepper School of Business, Carnegie Mellon University and University College London - School of Management
Downloads 523 (102,685)
Citation 18

Abstract:

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Crowdsourcing, Incentive, Technology, Uncertainty

7.

Cooperative Approaches to Managing Social Responsibility in a Market with Externalities

Number of pages: 41 Posted: 05 Nov 2015 Last Revised: 29 Oct 2019
Xin Fang and Soo-Haeng Cho
Singapore Management University - Lee Kong Chian School of Business and Carnegie Mellon University
Downloads 494 (110,092)
Citation 24

Abstract:

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Cooperative Game, Social Responsibility, Supply Chain Management

8.

Supply Chain Competition: A Market Game Approach

Number of pages: 51 Posted: 10 Dec 2021
Eindhoven University of Technology, University College London - School of Management and Carnegie Mellon University
Downloads 486 (112,236)
Citation 1

Abstract:

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Competition, Game Theory, Supply Chain Management

9.

Value of Online-Offline Return Partnership to Offline Retailers

Number of pages: 41 Posted: 04 Jun 2020 Last Revised: 15 Jun 2021
Elina H. Hwang, Leela Nageswaran and Soo-Haeng Cho
University of Washington - Michael G. Foster School of Business, University of Washington - Michael G. Foster School of Business and Carnegie Mellon University
Downloads 486 (112,236)
Citation 1

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Omnichannel, Product Returns, Quasi-Experimental Methods, Retail Operations

10.

A Queueing Model and Analysis for Autonomous Vehicles on Highways

Number of pages: 69 Posted: 07 Nov 2018 Last Revised: 29 Oct 2019
Carnegie Mellon University, Carnegie Mellon University and Carnegie Mellon University
Downloads 458 (120,398)
Citation 3

Abstract:

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autonomous vehicles, platooning, queues with state-dependent service rates, smart city operations, transportation

11.

Contracting for On-Time Delivery in the U.S. Influenza Vaccine Supply Chain

Manufacturing & Service Operations Management, Vol. 18, No. 3, pp. 332–346, Summer 2016
Number of pages: 34 Posted: 20 Nov 2012 Last Revised: 20 Apr 2017
Tinglong Dai, Soo-Haeng Cho and Fuqiang Zhang
Johns Hopkins University - Carey Business School, Carnegie Mellon University and Washington University in St. Louis - John M. Olin Business School
Downloads 452 (122,645)
Citation 11

Abstract:

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influenza vaccine, supply contract, on-time delivery, coordination

12.

Newsvendor Mergers

Management Science, Forthcoming
Number of pages: 31 Posted: 07 Mar 2014 Last Revised: 22 Aug 2015
Soo-Haeng Cho and Xin Wang
Carnegie Mellon University and Hong Kong University of Science & Technology (HKUST) - Dept. of Industrial Engineering and Decision Analytics
Downloads 354 (161,487)
Citation 10

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Price competition, demand uncertainty, horizontal merger, inventory pooling

13.

Popularity Bias in Online Dating Platforms: Theory and Empirical Evidence

Number of pages: 48 Posted: 10 Mar 2022 Last Revised: 17 Sep 2023
Musa Celdir, Soo-Haeng Cho and Elina H. Hwang
Carnegie Mellon University - David A. Tepper School of Business, Carnegie Mellon University and University of Washington - Michael G. Foster School of Business
Downloads 338 (169,675)

Abstract:

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Algorithmic Bias, Game Theory, Machine Learning, Matching, Platform

14.

Can Autonomous Vehicles Solve the Commuter Parking Problem?

Number of pages: 55 Posted: 08 Jul 2021
Neda Mirzaeian, Soo-Haeng Cho and Sean Qian
Carnegie Mellon University, Carnegie Mellon University and Carnegie Mellon University
Downloads 303 (191,299)
Citation 1

Abstract:

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Autonomous Vehicles, Congestion, Game Theory, Parking, Smart City Operations, Transportation

15.

Incentives in Contests with Heterogeneous Solvers

Management Science (2016)
Number of pages: 18 Posted: 09 Mar 2015 Last Revised: 01 Jun 2018
Ersin Körpeoğlu and Soo-Haeng Cho
University College London - School of Management and Carnegie Mellon University
Downloads 287 (201,663)
Citation 17

Abstract:

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Contract; Crowdsourcing; Incentive; Tournament

16.

Optimal Award Scheme in Innovation Tournaments

Forthcoming, Operations Research
Number of pages: 22 Posted: 18 Mar 2016 Last Revised: 02 Oct 2016
Laurence Ales, Soo-Haeng Cho and Ersin Körpeoğlu
Carnegie Mellon University - David A. Tepper School of Business, Carnegie Mellon University and University College London - School of Management
Downloads 269 (215,495)
Citation 15

Abstract:

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Contest, Contract, Incentive, Technology, Uncertainty

17.

Healthcare Supply Chain

Chapter 8 in Handbook of Healthcare Analytics: Theoretical Minimum for Conducting 21st Century Research on Healthcare Operations, Tinglong Dai and Sridhar Tayur (eds.), John Wiley & Sons
Number of pages: 27 Posted: 20 Oct 2017 Last Revised: 09 Jan 2018
Soo-Haeng Cho and Hui Zhao
Carnegie Mellon University and Penn State University
Downloads 242 (239,264)

Abstract:

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Healthcare, Pharmaceutical supply chains, Supply chain management, Contracts and incentives

18.

Cover-Up of Vehicle Defects: The Role of Regulator Investigation Announcements

Cho, DeMiguel, Hwang. 2020. Cover-Up of Vehicle Defects: The Role of Regulator Investigation Announcements. Management Science, Forthcoming.
Number of pages: 55 Posted: 27 Jun 2018 Last Revised: 01 Apr 2020
Soo-Haeng Cho, Victor DeMiguel and Woonam Hwang
Carnegie Mellon University, London Business School and University of Utah - David Eccles School of Business
Downloads 238 (243,226)
Citation 3

Abstract:

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product recalls, automotive industry, socially responsible operations, public policy

19.

Mergers and Product Repositioning: Theory and Empirical Evidence

Number of pages: 43 Posted: 28 Mar 2022
Soo-Haeng Cho, Zijun (June) Shi, Xin Wang and Yushu Zeng
Carnegie Mellon University, Hong Kong University of Science & Technology (HKUST), Hong Kong University of Science & Technology (HKUST) - Dept. of Industrial Engineering and Decision Analytics and Hong Kong University of Science and Technology
Downloads 215 (267,864)

Abstract:

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Noncooperative game, econometric analysis, horizontal merger, vertical differentiation

20.

Innovation and Crowdsourcing Contests

Number of pages: 25 Posted: 18 Oct 2017 Last Revised: 18 Dec 2017
Laurence Ales, Soo-Haeng Cho and Ersin Körpeoğlu
Carnegie Mellon University - David A. Tepper School of Business, Carnegie Mellon University and University College London - School of Management
Downloads 139 (390,687)
Citation 6

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21.

Two Sides of Same-Day Delivery: Evaluating the Distributional Effects of Platform Fulfillment on Third-Party Sales

Number of pages: 36 Posted: 06 Jun 2024
College of Business, Korea Advanced Institute of Science and Technology (KAIST), College of Business, Korea Advanced Institute of Science and Technology (KAIST), Carnegie Mellon University, affiliation not provided to SSRN and affiliation not provided to SSRN
Downloads 47 (747,180)

Abstract:

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delivery, e-commerce, fulfillment, platform, quasi-experiment