Hala Annabi

Ohio University

Assistant Faculty

Athens, OH 45701-2979

United States

  • Ohio University

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Customer Knowledge Management

Journal of the Operational Research Society, Vol. 53, No. 8, 2002
Posted: 16 Jan 2009
Martha Garcia-Murillo and Hala Annabi
Syracuse University - School of Information Studies and Ohio University

Abstract:

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retail, customer knowledge, knowledge management, management learning, customer relationship management, customer knowledge management.