Suzanne Chan-Serafin

University of New South Wales (UNSW)

Kensington

High St

Sydney , NSW 2052

Australia

  • University of New South Wales (UNSW)

SCHOLARLY PAPERS

3

DOWNLOADS

127

TOTAL CITATIONS

2

Scholarly Papers (3)

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1.

Do Mediators Walk Their Talk in Civil Cases?

Downloads 127 (465,324)
Citation 2

Do Mediators Walk Their Talk in Civil Cases?

IACM 23rd Annual Conference Paper
Number of pages: 31 Posted: 24 May 2010
James A. Wall, Suzanne Chan-Serafin and Tal Zarankin
University of Missouri at Columbia, University of New South Wales (UNSW) and Radford University
Downloads 127 (467,264)
Citation 2

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Do Mediators Walk Their Talk in Civil Cases?

Conflict Resolution Quarterly, Volume 28, Issue 1, pages 3-21, Autumn (Fall) 2010
Posted: 19 Mar 2013
Suzanne Chan-Serafin and James A. Wall
University of New South Wales (UNSW) and University of Missouri at Columbia

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2.

Friendly Persuasion in Civil Case Mediations

Wall, J. A. and Chan-Serafin, S. (2014), Friendly Persuasion in Civil Case Mediations. Conflict Resolution Quarterly, 31: 285–303. doi: 10.1002/crq.21092
Posted: 24 Oct 2014
James A. Wall and Suzanne Chan-Serafin
University of Missouri at Columbia and University of New South Wales (UNSW)

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Civil Mediation, mediation, conflict

3.

The Effects of Neutral, Evaluative, and Pressing Mediator Strategies

Conflict Resolution Quarterly, Volume 29, Issue 2, pp. 127-150, Winter 2011
Posted: 21 Mar 2013
Suzanne Chan-Serafin, James A. Wall and Timothy Dunne
University of New South Wales (UNSW), University of Missouri at Columbia and Middle Tennessee State University

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