Suzanne Chan-Serafin

University of New South Wales (UNSW)

Sydney , NSW 2052

Australia

SCHOLARLY PAPERS

3

DOWNLOADS

96

CITATIONS

0

Scholarly Papers (3)

Do Mediators Walk Their Talk in Civil Cases?

IACM 23rd Annual Conference Paper
Number of pages: 31 Posted: 24 May 2010
James A. Wall Jr., Suzanne Chan-Serafin and Tal Zarankin
University of Missouri at Columbia, University of New South Wales (UNSW) and Radford University
Downloads 96 (227,913)

Abstract:

Do Mediators Walk Their Talk in Civil Cases?

Conflict Resolution Quarterly, Volume 28, Issue 1, pages 3-21, Autumn (Fall) 2010
Posted: 19 Mar 2013
Suzanne Chan-Serafin and James A. Wall Jr.
University of New South Wales (UNSW) and University of Missouri at Columbia

Abstract:

2.

Friendly Persuasion in Civil Case Mediations

Wall, J. A. and Chan-Serafin, S. (2014), Friendly Persuasion in Civil Case Mediations. Conflict Resolution Quarterly, 31: 285–303. doi: 10.1002/crq.21092,
Posted: 24 Oct 2014
James A. Wall Jr. and Suzanne Chan-Serafin
University of Missouri at Columbia and University of New South Wales (UNSW)

Abstract:

Civil Mediation, mediation, conflict

3.

The Effects of Neutral, Evaluative, and Pressing Mediator Strategies

Conflict Resolution Quarterly, Volume 29, Issue 2, pp. 127-150, Winter 2011
Posted: 21 Mar 2013
Suzanne Chan-Serafin, James A. Wall Jr. and Timothy C. Dunne
University of New South Wales (UNSW), University of Missouri at Columbia and Middle Tennessee State University

Abstract: