Tibidabo Av. 39-43
08035 Barcelona, Barcelona 08035
Spain
Open University of Catalunya (UOC)
economía compartida, economía colaborativa, plataformas de intermediarios digitales, justicia civil, comercio electrónico, tribunales, reclamaciones, consumidores, sharing economy, collaborative economy, digital intermediary platforms, civil justice, ecommerce, courts, claims, users and consumers
mediation, conciliation, ADR, ODR, relational justice, restorative justice, conceptual delimitation, procedure, principles, private autonomy, freedom of contract, confidentiality, impartiality, neutrality, independence, legality, equity, procedural economy, efficiency, effectiveness, celerity, trans
ADR, ODR, arbitration, consumers, disputes, conflicts, mediation
consumo, mediación, arbitraje, ADR, ODR, comercio, mediación electrónica, arbitraje electrónico, mediación institucional, consumers, mediation, arbitration, ADR, ODR, commerce, online mediation, online arbitration, institutional mediation
ADR, ODR, alternative systems for conflict resolution, principles and protocols, mediation, arbitration, rela-tional justice, self-regulating systems, multi-component systems, confidentiality, interoperability, third path, holistic method
ADR, ODR, principles, codes of conduct, holistic perspective, out of court settlement, disputes, conflicts
eCommerce, dispute resolution, ADR, ODR, mediation
ADR, ODR, RAL, RLL, mediation, arbitration, UNCITRAL, consumers
ecommerce, mediation, ADR, ODR, dispute resolution
consumo, ADR, ODR, sistema de reparación europeo, mediación, ejecutividad
mediation, ADR, ODR, ecommerce, consumers
eCommerce, ODR, ADR, consumers, UNCITRAL, B2B, B2C
digital platforms, intermediaries, reputation, trust, plataformas digitales, intermediarios, reputación, confianza, ODR
Mediation, mediator, ADR, ODR, justice, training, quality standards, asynchronous communication, strategies abilities.mediación, mediador, ADR, ODR, sistema de justicia, formación, estándares de calidad, comunicación asíncrona, estrategias y habilidades del mediador, programas formativos
mediation, ADR, ODR, ecommerce, consumers, dispute resolution, effectiveness
access to justice, A2J, administration, alternative dispute resolution, ADR, ODR, TIC, artificial intelligence, distributed ledger technology, blockchain, multi-agent systems, IA, deep learning
mediación, conciliación, arbitraje, ADR, ODR, métodos extrajudiciales, conflicto, litigio, negociación, transacción, mediation, conciliation, arbitration
