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Mehrbakhsh Nilashi

Universiti Teknologi MARA (UiTM) - Faculty of Computer Science and Information System

UTM Johor Bahru

Johor, 81310

Malaysia

  • Universiti Teknologi MARA (UiTM) - Faculty of Computer Science and Information System

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Improving the CRM System in Healthcare Organization

International Journal of Computer Engineering & Sciences (IJCES), Volume 1, Issue 2, pp. 28-35
Number of pages: 8 Posted: 11 May 2012 Last Revised: 03 Jul 2013
Alireza Khoshraftar, Mohammad Alvansaz Y., Ibrahim Othman, Mahyar Amini, Mehrbakhsh Nilashi, Aida Khoshraftar and Amir Talebi
Universiti Teknologi MARA (UiTM) - Faculty of Computer Science and Information System, Universiti Teknologi MARA (UiTM) - Faculty of Civil Engineering, Universiti Teknologi MARA (UiTM) - Faculty of Computer Science and Information System, MahamGostar.com Research Group, Universiti Teknologi MARA (UiTM) - Faculty of Computer Science and Information System, Universiti Teknologi MARA (UiTM) - Faculty of Computer Science and Information System and Universiti Teknologi MARA (UiTM) - Faculty of Computer Science and Information System
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Citation 49

Abstract:

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CRM, healthy care, customer, trust, SERVQUAL