Christian Homburg

University of Mannheim - Department of Marketing

Universitaetsbibliothek Mannheim

Zeitschriftenabteilung

Mannheim, 68131

Germany

University of Melbourne - Department of Management and Marketing

5th Floor Babel Building

Melbourne, Victoria 3010

Australia

  • University of Mannheim - Department of Marketing

SCHOLARLY PAPERS

11

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Scholarly Papers (11)

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1.

Neglected Outcomes of Customer Satisfaction

Journal of Marketing, 71 (2), 133-49, 2007
Number of pages: 18 Posted: 04 May 2013
Xueming Luo and Christian Homburg
Temple University and University of Mannheim - Department of Marketing
Downloads 278 (189,707)
Citation 2

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2.

Customer Satisfaction, Analyst Stock Recommendations, and Firm Value

Journal of Marketing Research, 47(6), 1041-1058, 2010
Number of pages: 19 Posted: 04 May 2013
Xueming Luo, Christian Homburg and Jan Wieseke
Temple University, University of Mannheim - Department of Marketing and University of Marburg - Faculty of Psychology
Downloads 218 (240,693)
Citation 5

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customer satisfaction, financial analysts, competition, marketing-finance interface, stock recommendations, return, risk

3.

Satisfaction, Complaint, and the Stock Value Gap

Journal of Marketing, 72(4), 29-43, 2008
Number of pages: 16 Posted: 04 May 2013
Xueming Luo and Christian Homburg
Temple University and University of Mannheim - Department of Marketing
Downloads 87 (498,248)
Citation 1

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shareholder value, benchmarking, customer satisfaction, customer complaint

4.

Incentivizing CEOs to Build Customer- and Employee-Firm Relations for Higher Customer Satisfaction and Firm Value

Journal of the Academy of Marketing Science, 40(6), 745-58, 2012
Number of pages: 15 Posted: 04 May 2013
Xueming Luo, Jan Wieseke and Christian Homburg
Temple University, University of Marburg - Faculty of Psychology and University of Mannheim - Department of Marketing
Downloads 78 (528,084)

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CEO compensation, Customer-firm relations, Employee-firm relations, Customer satisfaction, Firm value

5.

Performance Measurement System Design and Functional Strategic Decision Influence: The Role of Performance Measure Properties

Accounting, Organizations and Society, Vol. 37, No. 7, 2012
Number of pages: 47 Posted: 28 Jun 2013 Last Revised: 29 Dec 2017
Martin Artz, Christian Homburg and Thomas Rajab
University of Münster - Accounting Center, University of Mannheim - Department of Marketing and Independent
Downloads 60 (607,257)
Citation 1

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performance measures, functional power, institutional theory, performance measure property

6.

Externally Directed and Internally Directed Market Launch Management: The Role of Organizational Factors in Influencing New Product Success

Journal of Product Innovation Management, Vol. 29, pp. 38-52, 2012
Posted: 14 Oct 2014
Sabine Kuester, Christian Homburg and Silke Hess
University of Mannheim, Department of Marketing & Innovation, University of Mannheim - Department of Marketing and Independent

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Product launches, new product development, management, organizational effectiveness

7.

Determinants of Customer Benefits in Business-to-Business Markets: A Cross-Cultural Comparison

Journal of International Marketing, Vol. 13, Issue 3, pp. 1-31, 2005
Posted: 11 Oct 2014 Last Revised: 07 Apr 2016
Christian Homburg, Sabine Kuester, Nikolas Beutin and Ajay Menon
University of Mannheim - Department of Marketing, University of Mannheim, Department of Marketing & Innovation, Independent and Colorado State University, Fort Collins - Department of Marketing

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Customer services, business-to-business transactions, customer relations, cultural values

8.

Retaliatory Behavior to New Product Entry

Journal of Marketing, Vol. 63, Issue 4, pp. 90-106,1999
Posted: 11 Oct 2014 Last Revised: 07 Apr 2016
Sabine Kuester, Christian Homburg and Thomas S. Robertson
University of Mannheim, Department of Marketing & Innovation, University of Mannheim - Department of Marketing and University of Pennsylvania - Marketing Department

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Product management, new product development, product orientation, new products

9.

Firm Value Creation Through Major Channel Expansions: Evidence from an Event Study in the United States, Germany, and China

Journal of Marketing: May 2014, Vol. 78, No. 3, pp. 38-61.
Posted: 05 May 2014
Christian Homburg, Josef Vollmayr and Alexander Hahn
University of Mannheim - Department of Marketing, Independent and HYVE - the innovation company

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marketing channels, distribution intensity, event study, marketing and firm value

10.

How to Organize Pricing? Vertical Delegation and Horizontal Dispersion of Pricing Authority

Journal of Marketing: September 2012, Vol. 76, No. 5, pp. 49-69.
Posted: 05 May 2014
Christian Homburg, Ove Jensen and Alexander Hahn
University of Mannheim - Department of Marketing, WHU - Otto Beisheim School of Management and HYVE - the innovation company

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business-to-business marketing, pricing, pricing authority, sales management, sales force

11.

What Drives Key Informant Accuracy?

Journal of Marketing Research, Vol. 49, No. 4, pp. 594-608, 2012
Posted: 23 Jan 2012 Last Revised: 29 Nov 2012
Christian Homburg, Martin Klarmann, Martin Reimann and Oliver Schilke
University of Mannheim - Department of Marketing, Karlsruhe Institute of Technology, University of Southern California and University of Arizona

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Organizational Survey Research, Triangulation, Reliability, Validity, Key Informant Design, Multiple Data Sources