Bora Kolfal

University of Alberta - Department of Accounting, Operations & Information Systems

Assistant Professor

Edmonton, Alberta T6G 2R6

Canada

SCHOLARLY PAPERS

9

DOWNLOADS

179

SSRN CITATIONS
Rank 40,530

SSRN RANKINGS

Top 40,530

in Total Papers Citations

11

CROSSREF CITATIONS

5

Scholarly Papers (9)

1.

Load Effect on Service Times

Number of pages: 34 Posted: 20 Aug 2015
Stony Brook University College of Business, University of Alberta - Department of Accounting, Operations & Information Systems, University of Alberta - Department of Accounting, Operations & Information Systems and Air Force Institute of Technology
Downloads 121 (252,915)
Citation 23

Abstract:

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Behavioral operations; Service operations; Queues; Service time; Load

2.

A Markov Chain Model for an EMS System with Repositioning

Production and Operations Management, Vol. 22, No. 1, pp. 216-231, January-February 2013, University of Alberta School of Business Research Paper No. 2013-07
Number of pages: 18 Posted: 05 Mar 2013
Ramon Alanis, Armann Ingolfsson and Bora Kolfal
Independent, University of Alberta - Department of Accounting, Operations & Information Systems and University of Alberta - Department of Accounting, Operations & Information Systems
Downloads 44 (445,258)

Abstract:

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health care, ambulance service, repositioning, system status management, fleet management

3.

Appointment Scheduling with Multiple Providers and Stochastic Service Times

European Journal of Operational Research, Forthcoming
Number of pages: 100 Posted: 19 Mar 2019
University of Wisconsin-Madison, Wisconsin School of Business, Santa Clara University - Leavey School of Business and University of Alberta - Department of Accounting, Operations & Information Systems
Downloads 14 (607,091)
Citation 1

Abstract:

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OR in service industries, OR practice, Service operations, Appointment scheduling, Multiple providers, Stochastic service times

4.

Market Impact on IT Security Spending

University of Alberta School of Business Research Paper No. 2013-1052
Posted: 02 Jul 2013
Bora Kolfal, Raymond Patterson and Lisa Yeo
University of Alberta - Department of Accounting, Operations & Information Systems, Independent and Loyola University Maryland

Abstract:

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5.

Call Center Labor Cross-Training: It's a Small World after All

Management Science Vol. 53, No. 7, Complex Systems (Jul., 2007), pp. 1102-1112, University of Alberta School of Business Research Paper No. 2013-1049
Posted: 02 Jul 2013
Seyed Iravani, Bora Kolfal and Mark P. Van Oyen
Northwestern University - Department of Industrial Engineering and Management Sciences, University of Alberta - Department of Accounting, Operations & Information Systems and University of Michigan at Ann Arbor

Abstract:

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6.

When Does Cμ Rule Apply to Finite-Population Queuing Systems

Operations Research Letters Volume 33, Issue 3, May 2005, Pages 301–304, University of Alberta School of Business Research Paper No. 2013-1048
Posted: 02 Jul 2013
Seyed Iravani and Bora Kolfal
Northwestern University - Department of Industrial Engineering and Management Sciences and University of Alberta - Department of Accounting, Operations & Information Systems

Abstract:

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Optimal scheduling, Priority assignment, Finite-source queue, Machine repairman problem, cμ rule, Preemption

7.

Dynamic Control of Unreliable Flexible Servers: The 'W' Network and Beyond

IIE Transitions 2011, University of Alberta School of Business Research Paper No. 2013-1051
Posted: 02 Jul 2013
Harvard University - Harvard Kennedy School (HKS), University of Alberta - Department of Accounting, Operations & Information Systems and University of Michigan at Ann Arbor

Abstract:

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8.

Capability Flexibility: A Decision Support Methodology for Parallel Service and Manufacturing Systems with Flexible Servers

IIE Transactions Volume 43, Issue 5, 2011, University of Alberta School of Business Research Paper No. 2013-1050
Posted: 02 Jul 2013
Seyed Iravani, Bora Kolfal and Mark P. Van Oyen
Northwestern University - Department of Industrial Engineering and Management Sciences, University of Alberta - Department of Accounting, Operations & Information Systems and University of Michigan at Ann Arbor

Abstract:

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operational flexibility, maxflow algorithm, parallel queueing systems, cross-training

9.

Maximizing Throughput in Finite-Source Parallel Queue Systems

European Journal of Operational Research, Volume 217, Issue 3, 16 March 2012, pp. 554–559, University of Alberta School of Business Research Paper No. 2013-196
Posted: 28 Jun 2013
University of Alberta - Department of Accounting, Operations & Information Systems, University of Alberta - Department of Accounting, Operations & Information Systems and University of Alberta - Department of Accounting, Operations & Information Systems

Abstract:

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Markov processes, Queueing, Routing to parallel queues, Dispatching systems, Markov decision processes