A Heri Iswanto

University of Pembangunan Nasional "Veteran" Jakarta

Lecturer in Faculty of Health Science

Jl. RS. Fatmawati

Pondok Labu

South Jakarta, DKI Jakarta 12450

Indonesia

http://www.upnvj.ac.id

SCHOLARLY PAPERS

27

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1,220

CITATIONS
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Top 64,855

in Total Papers Citations

5

Scholarly Papers (27)

1.

Hospital Efficiency and Data Envelopment Analysis (DEA): An Empirical Analysis of Kemang Medical Care (KMC)

Number of pages: 12 Posted: 17 Jul 2015
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta
Downloads 289 (104,418)

Abstract:

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Lean, Hospital, Efficency, DEA

2.

The Adaptation of the Implementation of Just In Time Method - A Case Study in Pharmacy of Kemang Medical Care

Number of pages: 10 Posted: 16 Jul 2015
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta
Downloads 121 (230,455)

Abstract:

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Just-in-Time, Pharmacy, Cost Reduction

3.

Measuring Hospital Efficiency Through Pabon Lasso Analysis: An Empirical Study in Kemang Medical Care (KMC)

Number of pages: 8 Posted: 17 Jul 2015
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta
Downloads 120 (233,318)

Abstract:

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Efficiency, Pabon Lasso, ALOS, BOR, BTO

4.

Using the Lean Six Sigma (DMAIC Framework) for Risk Elimination of Medication Errors at Kemang Medical Care

Number of pages: 12 Posted: 10 Mar 2016
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta
Downloads 108 (250,146)

Abstract:

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medication errors, dosage, documentation, DMAIC

5.

Lean Hospital; The Kanban System at Kemang Medical Care; An Improvement Approach for Reducing Lost Customer of Delivery Birth

Number of pages: 10 Posted: 10 Mar 2016
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta
Downloads 100 (263,762)

Abstract:

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Kanban, delivery pack, consumer retention, maternity.

6.

Wastes Elimination: Impact of Lean Implementation in Kemang Medical Care (KMC)

Number of pages: 13 Posted: 17 Jul 2015 Last Revised: 01 Aug 2015
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta
Downloads 75 (315,282)

Abstract:

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Lean, Waste elimination, Hospital, TAT, FTQ, FTE

7.

Green Hospital: Paper for Package of Medicine (The Advantages, Disadvantages, and Feasibility)

Number of pages: 7 Posted: 29 Jan 2016
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta
Downloads 66 (338,201)

Abstract:

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Green hospital, global warming, plastics, paper.

8.

Patient Complaint Reduction: A Case Study in Maternity Ward of Kemang Medical Care (KMC)

Number of pages: 11 Posted: 19 Jul 2015
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta
Downloads 52 (379,792)
Citation 2

Abstract:

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Lean, Six Sigma, Complaint, Maternity Ward

9.

Principle of Lean Six-Sigma Management in Clinical Laboratories

Practical Application of Lean Six-Sigma Management in Clinical Laboratories, ISBN 978-979-98930-7-9, pg.1-10, October, 25th 2017
Number of pages: 10 Posted: 18 Dec 2017
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta
Downloads 44 (407,306)

Abstract:

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Lean, Six-sigma, Clinical pathology, Value Stream Mapping

10.

The Lean Approach To Improve Human Productivity in Maternity Ward: A Case Study in Kemang Medical Care (KMC)

Number of pages: 11 Posted: 16 Jul 2015
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta
Downloads 42 (414,699)

Abstract:

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11.

Measuring Efficiency by Using Overall Room Effectiveness Method (ORE): A Case Study in Kemang Medical Care RSIA (KMC)

Number of pages: 13 Posted: 19 Jul 2015
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta
Downloads 36 (438,561)
Citation 1

Abstract:

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Efficiency, Six Sigma, Availability, Performance, Quality

12.

Using Takt Time for Increasing Income in Specialist Outpatient Clinic in Kemang Medical Care (KMC)

Number of pages: 9 Posted: 27 Jan 2016 Last Revised: 17 Feb 2016
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta
Downloads 31 (460,367)
Citation 1

Abstract:

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Takt time, lean, waiting time, specialist outpatient clinic, capacity

13.

An Improvement of Patient's Experiences in Kemang Medical Care

Number of pages: 10 Posted: 17 Feb 2016
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta
Downloads 29 (469,893)
Citation 1

Abstract:

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Lean six sigma, black belt, safety, speed, satisfaction

14.

The Tree of the Referral System at Kemang Medical Care

Number of pages: 10 Posted: 05 Feb 2016
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta
Downloads 22 (507,725)

Abstract:

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Referral, outpatient, hospital

15.

'Know Your Nurses' Project: An Innovation of Patient Engagement Using Modular System

Number of pages: 9 Posted: 10 Mar 2016
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta
Downloads 20 (519,341)

Abstract:

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nurse, midwife, relationship, visit frequency

16.

Green Hospital; From Tubular Lamp (TL) to Light Emitting Diodes Lamp (LEDs) a Brief Critical Review

Number of pages: 6 Posted: 10 Mar 2016
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta
Downloads 17 (536,885)

Abstract:

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TL, LED, fluorescent, environmental, greenhouse, emissions

17.

Using Online Survey with 'Google Apps' to Improve Patient's Relationships on KMC

Number of pages: 11 Posted: 10 Mar 2016
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta
Downloads 14 (554,587)

Abstract:

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survey, efficiency, questionnaire online

18.

Home to Home Project; After Sale Service in Maternity Care of KMC for Best Choice of Contraception Method

Number of pages: 10 Posted: 10 Mar 2016
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta
Downloads 13 (560,521)

Abstract:

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contraception, home visit, postpartum, maternity

19.

Analysis Waiting Time Out Patients in Pediatrics Clinic and Internist at Public Hospital Pesanggrahan Sub District Pesanggrahan, 2017

Number of pages: 16 Posted: 09 Nov 2018
Maya Nurachmawati and A Heri Iswanto
University of Pembangunan Nasional “Veteran” Jakarta - Faculty of Health Science and University of Pembangunan Nasional "Veteran" Jakarta
Downloads 10 (579,335)

Abstract:

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Waiting Time, Pediatrics, Internist, Time Waste

20.

The Difference in Knowledge and Responsiveness of Outpatient BPJS Participant Officer Before and After P-Care Application Guidance Was Applied in Sukmajaya Primary Health Center, 2017

Number of pages: 12 Posted: 11 Nov 2018
Susilawati . and A Heri Iswanto
University of Pembangunan Nasional “Veteran” Jakarta - Faculty of Health Science and University of Pembangunan Nasional "Veteran" Jakarta
Downloads 6 (605,031)

Abstract:

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Module P-Care Application, Knowledge, Responsiveness

21.

Waiting Time Analysis in Outpatients Drugs Polyclinic and Psychiatric Polyclinic at Rumah Sakit Ketergantungan Obat Jakarta 2017

Number of pages: 12 Posted: 09 Nov 2018
Ninda Chika Paramita and A Heri Iswanto
University of Pembangunan Nasional “Veteran” Jakarta - Faculty of Health Science and University of Pembangunan Nasional "Veteran" Jakarta
Downloads 3 (626,678)

Abstract:

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Waiting Time, Services, Outpatient

22.

Fatigue Analysis of Complaints of Employees at Work Surveyor Pasar Minggu Area and Area Ciracaspt Summit Oto Finance Cawang, 2017

Number of pages: 9 Posted: 10 Nov 2018
Rifki Waliardi and A Heri Iswanto
University of Pembangunan Nasional “Veteran” Jakarta - Faculty of Health Science and University of Pembangunan Nasional "Veteran" Jakarta
Downloads 1 (649,206)

Abstract:

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Fatigue Complaint, Employee Surveyor

23.

Patient Knowledge About HIV / Aids Prevention Before and After the Existence of Media in Health Promotion Leaflet in Hospital Dr. Dradjat Prawiranegara Serang 2017

Number of pages: 11 Posted: 09 Nov 2018
Anna Anglir Bandana and A Heri Iswanto
affiliation not provided to SSRN and University of Pembangunan Nasional "Veteran" Jakarta
Downloads 1 (649,206)

Abstract:

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HIV/AIDS, Leaflets, Knowledge

24.

Hospital Economics; A Primer on Resource Allocation to Improve Productivity & Sustainability

Hospital Economics; A Primer on Resource Allocation to Improve Productivity & Sustainability, 2018, ISBN: 978-0-815-38877-7
Posted: 03 Apr 2018
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta

Abstract:

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Hospital Economics, Lean, Quality, Sustainability

25.

LEAN & Green Hospital; Increasing Productivity, Growth & Profitability Sharing Experiences of the Implementation at Kemang Medical Care (KMC) Jakarta, Indonesia

Lean & Green Hospital; Increasing Productivity, Growth & Profitability Sharing Experiences of the Implementation at Kemang Medical Care (KMC) Jakarta, IndonesiaLAP LAMBERT Academic Publishing (2016)
Posted: 03 May 2017
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta

Abstract:

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Efficiency, Growth, Lean Hospital, Productivity, Profitability, Effectivity

26.

Problem Solving for Better & Faster Hospital Using LEAN Concept, Tools and Methodology

Problem Solving for Better & Faster Hospital Using LEAN Concept, Tools and Methodology, LAP LAMBERT Academic Publishing (2017), ISBN: 978-3-330-02841-8
Posted: 03 May 2017
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta

Abstract:

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Hospital, Lean, Problem solving

27.

Lean at KMC; Deliver Safer, Better & Faster

"Lean at KMC; Deliver Safer, Better & Faster, LAP LAMBERT Academic Publishing (2015)
Posted: 04 Apr 2017
A Heri Iswanto
University of Pembangunan Nasional "Veteran" Jakarta

Abstract:

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DEA, Lean, Six Sigma, Waste Elimination, Pabon Lasso