Don O'Sullivan

University of Melbourne - Melbourne Business School

200 Leicester Street

Carlton, Victoria 3053 3186

Australia

SCHOLARLY PAPERS

5

DOWNLOADS

30

CITATIONS

0

Scholarly Papers (5)

1.

Local Religious Norms, Corporate Social Responsibility, and Firm Value

Journal of Banking and Finance, Forthcoming
Number of pages: 53 Posted: 09 Feb 2019
Leon Zolotoy, Don O'Sullivan and Yangyang Chen
University of Melbourne - Melbourne Business School, University of Melbourne - Melbourne Business School and Hong Kong Polytechnic University - Faculty of Business
Downloads 30 (470,804)

Abstract:

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2.

The Impact of Customer Satisfaction on CEO Bonuses

Journal of the Academy of Marketing Science, Forthcoming
Posted: 04 Nov 2010
Vincent O'Connell and Don O'Sullivan
University of Amsterdam Business School and University of Melbourne - Melbourne Business School

Abstract:

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CEO bonuses, Customer satisfaction

3.

Empirical Evidence of the Stock Market's (Mis)Pricing of Customer Satisfaction

International Journal of Research in Marketing, Vol. 26, pp. 154-161, 2009
Posted: 10 Aug 2009
University of Melbourne - Melbourne Business School, University College Cork and University of Amsterdam Business School

Abstract:

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customer satisfaction, firm value, mis-pricing, risk

4.

Marketing Performance Measurement Ability and Firm Performance

Journal of Marketing, Vol. 71, pp. 79-93, April 2007
Posted: 05 Aug 2009
Don O'Sullivan and Andrew Abela
University of Melbourne - Melbourne Business School and affiliation not provided to SSRN

Abstract:

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marketing metrics

5.

Does Customer Satisfaction Influence the Relationship between Earnings and Firm Value?

Marketing Letters, Forthcoming
Posted: 05 Aug 2009
Don O'Sullivan and John McCallig
University of Melbourne - Melbourne Business School and University College Dublin (UCD) - Michael Smurfit Graduate School of Business

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customer satisfaction, earnings, stock market, firm value