337 STZ WARRINGTON COLLEGE OF BUSINESS
GAINESVILLE, FL 32611-0001
University of Florida - Warrington College of Business
in Total Papers Downloads
Multichannel Customer Behavior, Customer Service, Call Center, Empirical OM, Probability Modeling
Incomplete information, product discovery, multichannel distribution, movie industry, cannibalization, movie broadcast, DVD sales and rental, Long Tail, sales distribution
product customization, product co-creation, health insurance product, field study, customer service, product familiarity
Self-service, call center, customer support, Value of web portal, Multichannel service management
Electronic commerce; product advertising; online product networks; virtual product experience; complementary products; demand spillovers; randomized field experiment; value of IT; average treatment effect
Ecommerce, Multichannel customer behavior. Omnichannel retail, matching estimators, average treatment effect
Product recommendation network, electronic commerce, randomized field experiment, sponsored product advertising, average treatment effect
Economics of Education, Education Production Function, Personalized Learning, Adaptive Learning, ICT and Education
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