David Schuff

Temple University - Department of Management Information Systems

1810 N. 13th Street

Floor 2

Philadelphia, PA 19128

United States

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What Makes a Helpful Review? A Study of Customer Reviews on Amazon.com

MIS Quarterly, 34(1), March, pp.185-200, 2010
Number of pages: 17 Posted: 13 Nov 2012
Susan M. Mudambi and David Schuff
Fox School of Business, Temple University and Temple University - Department of Management Information Systems
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Citation 20

Abstract:

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electronic commerce, product reviews, search and experience goods, consumer behavior, information economics, diagnosticity