Kathrin Dressel

affiliation not provided to SSRN

SCHOLARLY PAPERS

2

DOWNLOADS

266

SSRN CITATIONS

0

CROSSREF CITATIONS

0

Scholarly Papers (2)

1.

Service Innovation: Obstacles to Implementing the Total Cost of Ownership Concept

Number of pages: 19 Posted: 22 Nov 2011
Jörg Freiling, Sven M. Laudien and Kathrin Dressel
University of Bremen - Faculty of Business Studies and Economics, affiliation not provided to SSRN and affiliation not provided to SSRN
Downloads 161 (185,394)

Abstract:

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Service Innovation, Total Cost of Ownership, Cognitive Biases, Competence-based Theory of the Firm, Service-Dominant Logic, Decision Behavior

2.

Market Resistance to Innovative Service-Focused Business Models: Insights from the Service-Dominant Logic

Number of pages: 13 Posted: 22 Nov 2011
Jörg Freiling, Sven M. Laudien and Kathrin Dressel
University of Bremen - Faculty of Business Studies and Economics, affiliation not provided to SSRN and affiliation not provided to SSRN
Downloads 105 (258,184)

Abstract:

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Service Innovation, Business Models, Total Cost of Ownership, Service-Dominant Logic, Competence-based Theory of the Firm