Diwas Singh KC

Emory University - Goizueta Business School

Professor

1300 Clifton Road

Atlanta, GA 30322-2722

United States

SCHOLARLY PAPERS

17

DOWNLOADS
Rank 21,080

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Top 21,080

in Total Papers Downloads

2,925

SSRN CITATIONS
Rank 8,444

SSRN RANKINGS

Top 8,444

in Total Papers Citations

82

CROSSREF CITATIONS

73

Scholarly Papers (17)

1.

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Performance

Harvard Business School NOM Unit Working Paper No. 17-112, Kenan Institute of Private Enterprise Research Paper No. 18-6
Number of pages: 40 Posted: 27 Jun 2017 Last Revised: 01 Sep 2019
Emory University - Goizueta Business School, University of North Carolina Kenan-Flagler Business School, Northwestern Kellogg School of Management and Harvard University - Business School (HBS)
Downloads 495 (70,554)
Citation 9

Abstract:

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Healthcare, Knowledge Work, Decision Making, Discretion, Workload

2.

Does Multitasking Improve Performance? Evidence from the Emergency Department

Number of pages: 30 Posted: 09 May 2013
Diwas Singh KC
Emory University - Goizueta Business School
Downloads 454 (78,346)
Citation 13

Abstract:

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Multitasking, Productivity, Quality, Emergency Department, Capacity Planning

3.

The Impact of Hospital Advertising on Patient Demand and Health Outcomes

Number of pages: 58 Posted: 08 Jul 2016 Last Revised: 22 Mar 2021
TI Tongil Kim and Diwas Singh KC
University of Texas at Dallas - Department of Marketing and Emory University - Goizueta Business School
Downloads 315 (118,777)
Citation 1

Abstract:

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Health Care Management; Hospital Marketing; Advertising; Structural Model; Empirical IO; Demand Estimation; Patient Heterogeneity; Endogeneity; Border Strategy; MPEC

4.

The Effects of Focus on Performance: Evidence from California Hospitals

Number of pages: 40 Posted: 21 Apr 2011
Diwas Singh KC and Christian Terwiesch
Emory University - Goizueta Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 269 (140,200)
Citation 30

Abstract:

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Specialization, Productivity, Quality, Healthcare, Service Operations

5.

Empirical Research in Healthcare Operations: Past Research, Present Understanding, and Future Opportunities

Number of pages: 21 Posted: 07 May 2019
Diwas Singh KC, Stefan Scholtes and Christian Terwiesch
Emory University - Goizueta Business School, University of Cambridge - Judge Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 198 (188,292)
Citation 5

Abstract:

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healthcare operations management; empirical operations management; literature review; trends

6.

Working with Capacity Limitations: Operations Management in Critical Care

Number of pages: 16 Posted: 21 Apr 2011
Christian Terwiesch, Diwas Singh KC and Jeremy M. Kahn
University of Pennsylvania - Operations & Information Management Department, Emory University - Goizueta Business School and University of Pittsburgh - School of Medicine
Downloads 193 (192,635)

Abstract:

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Patient Flow, Critical Care, Capacity Mangement

7.

The Impact of Work Load on Service Time and Patient Safety: An Econometric Analysis of Hospital Operations

Management Science, 2009
Number of pages: 33 Posted: 21 Apr 2011
Diwas Singh KC and Christian Terwiesch
Emory University - Goizueta Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 181 (203,935)
Citation 26

Abstract:

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healthcare operations, productivity, service operations, optimal control of queues, quality

8.

An Econometric Analysis of Patient Flows in the Cardiac ICU

Number of pages: 35 Posted: 21 Apr 2011
Diwas Singh KC and Christian Terwiesch
Emory University - Goizueta Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 168 (217,459)
Citation 3

Abstract:

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Healthcare Operations, Capacity Management, Quality, Productivity

9.

Blinded by Experience: Prior Experience, Negative News and Belief Updating

Harvard Business School NOM Unit Working Paper No. 16-015
Number of pages: 37 Posted: 12 Aug 2015
Bradley R. Staats, Diwas Singh KC and Francesca Gino
University of North Carolina Kenan-Flagler Business School, Emory University - Goizueta Business School and Harvard University - Business School (HBS)
Downloads 141 (251,428)
Citation 3

Abstract:

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Behavioral Operations, Egocentric Bias, Experience, Healthcare Operations

10.

Worker Productivity in Operations Management

Number of pages: 96 Posted: 20 Oct 2019 Last Revised: 26 Dec 2019
Diwas Singh KC
Emory University - Goizueta Business School
Downloads 117 (289,263)

Abstract:

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worker productivity, operations management, empirical research

11.

Task Selection and Patient "Pick-up" - How Familiarity Encourages Physician Multitasking in the Emergency Department

Number of pages: 22 Posted: 29 Jun 2020 Last Revised: 28 Jun 2021
RJ Niewoehner, Diwas Singh KC and Bradley R. Staats
University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School, Emory University - Goizueta Business School and University of North Carolina Kenan-Flagler Business School
Downloads 100 (322,121)

Abstract:

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Healthcare, Discretion, Productivity, Familiarity, Empirical Operations

12.

Benefits of Surgical Smoothing and Spare Capacity: An Econometric Analysis of Patient Flow

Number of pages: 36 Posted: 04 Sep 2016
Diwas Singh KC and Christian Terwiesch
Emory University - Goizueta Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 60 (431,552)
Citation 1

Abstract:

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demand variation, adaptive service rate, demand smoothing, value of capacity, hospitals

13.

Are Patients Patient? The Role of Time to Appointment in Patient Flow

Number of pages: 39 Posted: 04 Sep 2016
Nikolay Osadchiy and Diwas Singh KC
Emory University - Goizueta Business School and Emory University - Goizueta Business School
Downloads 57 (442,371)

Abstract:

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Queuing behavior, Empirical Study, Healthcare operations

14.

Accumulating a Portfolio of Experience: The Effect of Focal and Related Experience on Surgeon Performance

Number of pages: 32 Posted: 21 Jan 2012 Last Revised: 22 Sep 2012
Diwas Singh KC and Bradley R. Staats
Emory University - Goizueta Business School and University of North Carolina Kenan-Flagler Business School
Downloads 56 (446,036)
Citation 11

Abstract:

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Healthcare, Knowledge Work, Learning, Quality, Specialization, Variety

15.

The Effects of Multi-Siting on Productivity and Quality

Number of pages: 33 Posted: 06 Sep 2019 Last Revised: 14 Oct 2019
Diwas Singh KC and Sokol Tushe
Emory University - Goizueta Business School and Emory University - Goizueta Business School
Downloads 53 (457,139)

Abstract:

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multi-site operations, operational familiarity, productivity, hospital operations

16.

Heuristic Thinking in Patient Care

Number of pages: 36 Posted: 18 Mar 2019
Diwas Singh KC
Emory University - Goizueta Business School
Downloads 52 (460,891)
Citation 5

Abstract:

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heuristics, attribute substitution, operational performance, hospitals

17.

Can Viagra Advertising Make More Babies? Direct-to-Consumer Advertising on Public Health Outcomes

Number of pages: 61 Posted: 18 Jun 2020
TI Tongil Kim and Diwas Singh KC
University of Texas at Dallas - Department of Marketing and Emory University - Goizueta Business School
Downloads 16 (656,505)
Citation 1

Abstract:

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Healthcare marketing, Advertising, Public policy, Fertility, Birth rate, Border identification