Diwas Singh KC

Emory University - Goizueta Business School

Professor

1300 Clifton Road

Atlanta, GA 30322-2722

United States

  • Emory University - Goizueta Business School

SCHOLARLY PAPERS

18

DOWNLOADS
Rank 19,132

SSRN RANKINGS

Top 19,132

in Total Papers Downloads

5,609

TOTAL CITATIONS
Rank 7,378

SSRN RANKINGS

Top 7,378

in Total Papers Citations

113

Scholarly Papers (18)

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1.

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Performance

Harvard Business School NOM Unit Working Paper No. 17-112, Kenan Institute of Private Enterprise Research Paper No. 18-6
Number of pages: 40 Posted: 27 Jun 2017 Last Revised: 01 Sep 2019
Diwas Singh KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino
Emory University - Goizueta Business School, University of North Carolina Kenan-Flagler Business School, Northwestern Kellogg School of Management and Harvard University - Business School (HBS)
Downloads 848 (61,848)
Citation 9

Abstract:

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Healthcare, Knowledge Work, Decision Making, Discretion, Workload

2.

Does Multitasking Improve Performance? Evidence from the Emergency Department

Number of pages: 30 Posted: 09 May 2013
Diwas Singh KC
Emory University - Goizueta Business School
Downloads 832 (63,428)
Citation 13

Abstract:

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Multitasking, Productivity, Quality, Emergency Department, Capacity Planning

3.

The Impact of Hospital Advertising on Patient Demand and Health Outcomes

Number of pages: 58 Posted: 08 Jul 2016 Last Revised: 22 Mar 2021
TI Tongil Kim and Diwas Singh KC
University of Texas at Dallas - Naveen Jindal School of Management and Emory University - Goizueta Business School
Downloads 577 (101,823)
Citation 1

Abstract:

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Health Care Management; Hospital Marketing; Advertising; Structural Model; Empirical IO; Demand Estimation; Patient Heterogeneity; Endogeneity; Border Strategy; MPEC

4.

Worker Productivity in Operations Management

Number of pages: 96 Posted: 20 Oct 2019 Last Revised: 26 Dec 2019
Diwas Singh KC
Emory University - Goizueta Business School
Downloads 523 (115,117)
Citation 5

Abstract:

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worker productivity, operations management, empirical research

5.

The Effects of Focus on Performance: Evidence from California Hospitals

Number of pages: 40 Posted: 21 Apr 2011
Diwas Singh KC and Christian Terwiesch
Emory University - Goizueta Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 342 (188,059)
Citation 16

Abstract:

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Specialization, Productivity, Quality, Healthcare, Service Operations

6.

Empirical Research in Healthcare Operations: Past Research, Present Understanding, and Future Opportunities

Number of pages: 21 Posted: 07 May 2019
Diwas Singh KC, Stefan Scholtes and Christian Terwiesch
Emory University - Goizueta Business School, University of Cambridge - Judge Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 339 (189,868)
Citation 12

Abstract:

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healthcare operations management; empirical operations management; literature review; trends

7.

Impact of Temporary Store Closures on Online Sales: Evidence from a Natural Experiment

Number of pages: 46 Posted: 13 Oct 2022 Last Revised: 16 Nov 2024
Ragıp Gürlek, Diwas Singh KC and Paolo Letizia
Emory University - Goizueta Business School, Emory University - Goizueta Business School and University of Tennessee
Downloads 275 (237,049)

Abstract:

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omnichannel retailing, demand elasticity, public health - retail interface

8.

The Impact of Work Load on Service Time and Patient Safety: An Econometric Analysis of Hospital Operations

Management Science, 2009
Number of pages: 33 Posted: 21 Apr 2011
Diwas Singh KC and Christian Terwiesch
Emory University - Goizueta Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 274 (237,963)
Citation 26

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healthcare operations, productivity, service operations, optimal control of queues, quality

9.

An Econometric Analysis of Patient Flows in the Cardiac ICU

Number of pages: 35 Posted: 21 Apr 2011
Diwas Singh KC and Christian Terwiesch
Emory University - Goizueta Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 253 (258,003)
Citation 3

Abstract:

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Healthcare Operations, Capacity Management, Quality, Productivity

10.

Working with Capacity Limitations: Operations Management in Critical Care

Number of pages: 16 Posted: 21 Apr 2011
Christian Terwiesch, Diwas Singh KC and Jeremy M. Kahn
University of Pennsylvania - Operations & Information Management Department, Emory University - Goizueta Business School and University of Pittsburgh - School of Medicine
Downloads 239 (272,830)
Citation 1

Abstract:

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Patient Flow, Critical Care, Capacity Mangement

11.

Blinded by Experience: Prior Experience, Negative News and Belief Updating

Harvard Business School NOM Unit Working Paper No. 16-015
Number of pages: 37 Posted: 12 Aug 2015
Bradley R. Staats, Diwas Singh KC and Francesca Gino
University of North Carolina Kenan-Flagler Business School, Emory University - Goizueta Business School and Harvard University - Business School (HBS)
Downloads 201 (321,951)
Citation 3

Abstract:

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Behavioral Operations, Egocentric Bias, Experience, Healthcare Operations

12.

Heuristic Thinking in Patient Care

Number of pages: 36 Posted: 18 Mar 2019
Diwas Singh KC
Emory University - Goizueta Business School
Downloads 171 (372,769)
Citation 5

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heuristics, attribute substitution, operational performance, hospitals

13.

Frontiers in Operations: Valuing nursing productivity in emergency departments

Manufacturing & Service Operations Management 26:4:1323-1337 (2024)
Number of pages: 45 Posted: 02 Apr 2024 Last Revised: 04 Sep 2024
Hao Ding, Sokol Tushe, Diwas Singh KC, Donald K.K. Lee and Donald K.K. Lee
Goizueta Business School, Emory University, University of South Florida - Muma College of Business, Emory University - Goizueta Business School and Emory University - Goizueta Business SchoolEmory University - Dept of Biostatistics & Bioinformatics
Downloads 161 (392,776)

Abstract:

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healthcare management; healthcare operations; empirical operations; nurse shortage; emergency department; nurse workload; time-dependent survival analysis; service speed; productivity

14.

Are Patients Patient? The Role of Time to Appointment in Patient Flow

Number of pages: 39 Posted: 04 Sep 2016
Nikolay Osadchiy and Diwas Singh KC
Emory University - Goizueta Business School and Emory University - Goizueta Business School
Downloads 137 (448,276)

Abstract:

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Queuing behavior, Empirical Study, Healthcare operations

15.

Benefits of Surgical Smoothing and Spare Capacity: An Econometric Analysis of Patient Flow

Number of pages: 36 Posted: 04 Sep 2016
Diwas Singh KC and Christian Terwiesch
Emory University - Goizueta Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 128 (473,353)
Citation 1

Abstract:

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demand variation, adaptive service rate, demand smoothing, value of capacity, hospitals

16.

The Effects of Multi-Siting on Productivity and Quality

Number of pages: 33 Posted: 06 Sep 2019 Last Revised: 14 Oct 2019
Diwas Singh KC and Sokol Tushe
Emory University - Goizueta Business School and University of South Florida - Muma College of Business
Downloads 127 (476,296)

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multi-site operations, operational familiarity, productivity, hospital operations

17.

Accumulating a Portfolio of Experience: The Effect of Focal and Related Experience on Surgeon Performance

Number of pages: 32 Posted: 21 Jan 2012 Last Revised: 22 Sep 2012
Diwas Singh KC and Bradley R. Staats
Emory University - Goizueta Business School and University of North Carolina Kenan-Flagler Business School
Downloads 92 (601,382)
Citation 11

Abstract:

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Healthcare, Knowledge Work, Learning, Quality, Specialization, Variety

18.

Can Viagra Advertising Make More Babies? Direct-to-Consumer Advertising on Public Health Outcomes

Number of pages: 61 Posted: 18 Jun 2020
TI Tongil Kim and Diwas Singh KC
University of Texas at Dallas - Naveen Jindal School of Management and Emory University - Goizueta Business School
Downloads 90 (609,551)
Citation 7

Abstract:

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Healthcare marketing, Advertising, Public policy, Fertility, Birth rate, Border identification