Diwas Singh KC

Emory University - Goizueta Business School

Associate Professor

1300 Clifton Road

Atlanta, GA 30322-2722

United States

SCHOLARLY PAPERS

16

DOWNLOADS
Rank 21,176

SSRN RANKINGS

Top 21,176

in Total Papers Downloads

2,340

SSRN CITATIONS
Rank 9,231

SSRN RANKINGS

Top 9,231

in Total Papers Citations

37

CROSSREF CITATIONS

74

Scholarly Papers (16)

1.

Does Multitasking Improve Performance? Evidence from the Emergency Department

Number of pages: 30 Posted: 09 May 2013
Diwas Singh KC
Emory University - Goizueta Business School
Downloads 408 (73,986)
Citation 8

Abstract:

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Multitasking, Productivity, Quality, Emergency Department, Capacity Planning

2.

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Performance

Harvard Business School NOM Unit Working Paper No. 17-112, Kenan Institute of Private Enterprise Research Paper No. 18-6
Number of pages: 40 Posted: 27 Jun 2017 Last Revised: 01 Sep 2019
Emory University - Goizueta Business School, University of North Carolina Kenan-Flagler Business School, Northwestern Kellogg School of Management and Harvard University - Business School (HBS)
Downloads 327 (95,233)
Citation 8

Abstract:

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Healthcare, Knowledge Work, Decision Making, Discretion, Workload

3.

The Effects of Focus on Performance: Evidence from California Hospitals

Number of pages: 40 Posted: 21 Apr 2011
Diwas Singh KC and Christian Terwiesch
Emory University - Goizueta Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 263 (120,418)
Citation 11

Abstract:

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Specialization, Productivity, Quality, Healthcare, Service Operations

4.

The Impact of Hospital Advertising on Patient Demand and Health Outcomes

Number of pages: 58 Posted: 08 Jul 2016 Last Revised: 17 Dec 2019
Tongil "TI" Kim and Diwas Singh KC
Emory University - Department of Marketing and Emory University - Goizueta Business School
Downloads 248 (128,004)

Abstract:

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Health Care Management; Hospital Marketing; Advertising; Structural Model; Empirical IO; Demand Estimation; Patient Heterogeneity; Endogeneity; Border Strategy; MPEC

5.

Working with Capacity Limitations: Operations Management in Critical Care

Number of pages: 16 Posted: 21 Apr 2011
Christian Terwiesch, Diwas Singh KC and Jeremy M. Kahn
University of Pennsylvania - Operations & Information Management Department, Emory University - Goizueta Business School and University of Pittsburgh - School of Medicine
Downloads 180 (173,377)

Abstract:

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Patient Flow, Critical Care, Capacity Mangement

6.

The Impact of Work Load on Service Time and Patient Safety: An Econometric Analysis of Hospital Operations

Management Science, 2009
Number of pages: 33 Posted: 21 Apr 2011
Diwas Singh KC and Christian Terwiesch
Emory University - Goizueta Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 168 (184,150)
Citation 11

Abstract:

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healthcare operations, productivity, service operations, optimal control of queues, quality

7.

An Econometric Analysis of Patient Flows in the Cardiac ICU

Number of pages: 35 Posted: 21 Apr 2011
Diwas Singh KC and Christian Terwiesch
Emory University - Goizueta Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 161 (190,919)
Citation 3

Abstract:

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Healthcare Operations, Capacity Management, Quality, Productivity

8.

Empirical Research in Healthcare Operations: Past Research, Present Understanding, and Future Opportunities

Number of pages: 21 Posted: 07 May 2019
Diwas Singh KC, Stefan Scholtes and Christian Terwiesch
Emory University - Goizueta Business School, Judge Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 152 (200,495)

Abstract:

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healthcare operations management; empirical operations management; literature review; trends

9.

Blinded by Experience: Prior Experience, Negative News and Belief Updating

Harvard Business School NOM Unit Working Paper No. 16-015
Number of pages: 37 Posted: 12 Aug 2015
Bradley R. Staats, Diwas Singh KC and Francesca Gino
University of North Carolina Kenan-Flagler Business School, Emory University - Goizueta Business School and Harvard University - Business School (HBS)
Downloads 132 (224,785)
Citation 3

Abstract:

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Behavioral Operations, Egocentric Bias, Experience, Healthcare Operations

10.

Can Viagra Advertising Make More Babies? Direct-to-Consumer Advertising on Public Health Outcomes

Number of pages: 61 Posted: 11 Apr 2017 Last Revised: 18 Dec 2019
Tongil "TI" Kim and Diwas Singh KC
Emory University - Department of Marketing and Emory University - Goizueta Business School
Downloads 94 (286,042)
Citation 1

Abstract:

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11.

Benefits of Surgical Smoothing and Spare Capacity: An Econometric Analysis of Patient Flow

Number of pages: 36 Posted: 04 Sep 2016
Diwas Singh KC and Christian Terwiesch
Emory University - Goizueta Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 54 (388,663)
Citation 1

Abstract:

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demand variation, adaptive service rate, demand smoothing, value of capacity, hospitals

12.

Accumulating a Portfolio of Experience: The Effect of Focal and Related Experience on Surgeon Performance

Number of pages: 32 Posted: 21 Jan 2012 Last Revised: 22 Sep 2012
Diwas Singh KC and Bradley R. Staats
Emory University - Goizueta Business School and University of North Carolina Kenan-Flagler Business School
Downloads 54 (388,663)
Citation 5

Abstract:

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Healthcare, Knowledge Work, Learning, Quality, Specialization, Variety

13.

Are Patients Patient? The Role of Time to Appointment in Patient Flow

Number of pages: 39 Posted: 04 Sep 2016
Nikolay Osadchiy and Diwas Singh KC
Emory University - Goizueta Business School and Emory University - Goizueta Business School
Downloads 49 (405,542)

Abstract:

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Queuing behavior, Empirical Study, Healthcare operations

14.

Worker Productivity in Operations Management

Number of pages: 96 Posted: 20 Oct 2019 Last Revised: 26 Dec 2019
Diwas Singh KC
Emory University - Goizueta Business School
Downloads 20 (540,545)

Abstract:

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worker productivity, operations management, empirical research

15.

Heuristic Thinking in Patient Care

Number of pages: 36 Posted: 18 Mar 2019
Diwas Singh KC
Emory University - Goizueta Business School
Downloads 18 (552,890)
Citation 2

Abstract:

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heuristics, attribute substitution, operational performance, hospitals

16.

The Effects of Multi-Siting on Productivity and Quality

Number of pages: 33 Posted: 06 Sep 2019 Last Revised: 14 Oct 2019
Diwas Singh KC and Sokol Tushe
Emory University - Goizueta Business School and Emory University - Goizueta Business School
Downloads 12 (590,681)

Abstract:

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multi-site operations, operational familiarity, productivity, hospital operations