Diwas Singh KC

Emory University - Goizueta Business School

Associate Professor

1300 Clifton Road

Atlanta, GA 30322-2722

United States

SCHOLARLY PAPERS

14

DOWNLOADS
Rank 23,484

SSRN RANKINGS

Top 23,484

in Total Papers Downloads

1,962

SSRN RANKINGS

Top 15,334

in Total Papers Citations

23

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Scholarly Papers (14)

1.

Does Multitasking Improve Performance? Evidence from the Emergency Department

Number of pages: 30 Posted: 09 May 2013
Diwas Singh KC
Emory University - Goizueta Business School
Downloads 395 (72,448)

Abstract:

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Multitasking, Productivity, Quality, Emergency Department, Capacity Planning

2.

The Effects of Focus on Performance: Evidence from California Hospitals

Number of pages: 40 Posted: 21 Apr 2011
Diwas Singh KC and Christian Terwiesch
Emory University - Goizueta Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 258 (116,170)

Abstract:

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Specialization, Productivity, Quality, Healthcare, Service Operations

3.

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

Harvard Business School NOM Unit Working Paper No. 17-112, Kenan Institute of Private Enterprise Research Paper No. 18-6
Number of pages: 36 Posted: 27 Jun 2017
Emory University - Goizueta Business School, University of North Carolina Kenan-Flagler Business School, Northwestern Kellogg School of Management and Harvard Business School
Downloads 218 (137,480)

Abstract:

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Healthcare, Knowledge Work, Decision Making, Discretion, Workload

4.

The Impact of Hospital Advertising on Patient Demand and Health Outcomes

Number of pages: 58 Posted: 08 Jul 2016 Last Revised: 14 Jan 2019
Tongil "TI" Kim and Diwas Singh KC
Emory University - Department of Marketing and Emory University - Goizueta Business School
Downloads 191 (155,618)

Abstract:

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Health Care Management; Hospital Marketing; Advertising; Structural Model; Empirical IO; Demand Estimation; Patient Heterogeneity; Endogeneity; Border Strategy; MPEC

5.

Working with Capacity Limitations: Operations Management in Critical Care

Number of pages: 16 Posted: 21 Apr 2011
Christian Terwiesch, Diwas Singh KC and Jeremy M. Kahn
University of Pennsylvania - Operations & Information Management Department, Emory University - Goizueta Business School and University of Pittsburgh - School of Medicine
Downloads 176 (167,471)

Abstract:

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Patient Flow, Critical Care, Capacity Mangement

6.

The Impact of Work Load on Service Time and Patient Safety: An Econometric Analysis of Hospital Operations

Management Science, 2009
Number of pages: 33 Posted: 21 Apr 2011
Diwas Singh KC and Christian Terwiesch
Emory University - Goizueta Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 165 (177,192)

Abstract:

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healthcare operations, productivity, service operations, optimal control of queues, quality

7.

An Econometric Analysis of Patient Flows in the Cardiac ICU

Number of pages: 35 Posted: 21 Apr 2011
Diwas Singh KC and Christian Terwiesch
Emory University - Goizueta Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 160 (181,881)

Abstract:

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Healthcare Operations, Capacity Management, Quality, Productivity

8.

Blinded by Experience: Prior Experience, Negative News and Belief Updating

Harvard Business School NOM Unit Working Paper No. 16-015
Number of pages: 37 Posted: 12 Aug 2015
Bradley R. Staats, Diwas Singh KC and Francesca Gino
University of North Carolina Kenan-Flagler Business School, Emory University - Goizueta Business School and Harvard Business School
Downloads 129 (216,813)

Abstract:

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Behavioral Operations, Egocentric Bias, Experience, Healthcare Operations

9.

Direct-to-Consumer Advertising on Public Health Outcomes: Can Viagra Advertising Make More Babies?

Number of pages: 68 Posted: 11 Apr 2017 Last Revised: 30 Apr 2019
Tongil "TI" Kim and Diwas Singh KC
Emory University - Department of Marketing and Emory University - Goizueta Business School
Downloads 80 (299,675)

Abstract:

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10.

Accumulating a Portfolio of Experience: The Effect of Focal and Related Experience on Surgeon Performance

Number of pages: 32 Posted: 21 Jan 2012 Last Revised: 22 Sep 2012
Diwas Singh KC and Bradley R. Staats
Emory University - Goizueta Business School and University of North Carolina Kenan-Flagler Business School
Downloads 53 (371,626)

Abstract:

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Healthcare, Knowledge Work, Learning, Quality, Specialization, Variety

11.

Benefits of Surgical Smoothing and Spare Capacity: An Econometric Analysis of Patient Flow

Number of pages: 36 Posted: 04 Sep 2016
Diwas Singh KC and Christian Terwiesch
Emory University - Goizueta Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 49 (384,550)

Abstract:

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demand variation, adaptive service rate, demand smoothing, value of capacity, hospitals

12.

Are Patients Patient? The Role of Time to Appointment in Patient Flow

Number of pages: 39 Posted: 04 Sep 2016
Nikolay Osadchiy and Diwas Singh KC
Emory University - Goizueta Business School and Emory University - Goizueta Business School
Downloads 42 (409,248)

Abstract:

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Queuing behavior, Empirical Study, Healthcare operations

13.

Empirical Research in Healthcare Operations: Past Research, Present Understanding, and Future Opportunities

Number of pages: 21 Posted: 07 May 2019
Diwas Singh KC, Stefan Scholtes and Christian Terwiesch
Emory University - Goizueta Business School, Judge Business School and University of Pennsylvania - Operations & Information Management Department
Downloads 37 (428,700)

Abstract:

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healthcare operations management; empirical operations management; literature review; trends

14.

Heuristic Thinking in Patient Care

Number of pages: 36 Posted: 18 Mar 2019
Diwas Singh KC
Emory University - Goizueta Business School
Downloads 9 (576,611)

Abstract:

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heuristics, attribute substitution, operational performance, hospitals