Tingliang Huang

Carroll School of Management, Boston College

Associate Professor

140 Commonwealth Avenue

Chestnut Hill, MA 02467

University College London

Honorary Lecturer

Gower Street

London, WC1E 6BT

United Kingdom

SCHOLARLY PAPERS

18

DOWNLOADS
Rank 25,357

SSRN RANKINGS

Top 25,357

in Total Papers Downloads

2,052

SSRN CITATIONS
Rank 29,644

SSRN RANKINGS

Top 29,644

in Total Papers Citations

19

CROSSREF CITATIONS

7

Scholarly Papers (18)

1.

The Promise of Strategic Customer Behavior: On the Value of Click Tracking

Forthcoming, Production and Operations Management
Number of pages: 14 Posted: 16 Jun 2010 Last Revised: 02 Jul 2014
Tingliang Huang and Jan A. Van Mieghem
Carroll School of Management, Boston College and Northwestern University - Kellogg School of Management
Downloads 304 (109,178)

Abstract:

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Advance demand information (ADI), strategic consumer behavior, newsvendor, click tracking technology, game theory, strong Nash equilibrium

2.

Clickstream Data and Inventory Management: Model and Empirical Analysis

Forthcoming, Production and Operations Management
Number of pages: 31 Posted: 27 May 2011 Last Revised: 19 Aug 2014
Tingliang Huang and Jan A. Van Mieghem
Carroll School of Management, Boston College and Northwestern University - Kellogg School of Management
Downloads 274 (121,931)
Citation 1

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Inventory Theory and Control, Dynamic Programming, Econometric Analysis, Structural Estimation,

3.

Modeling Customer Bounded Rationality in Operations Management: A Review and Research Opportunities

Number of pages: 39 Posted: 29 Mar 2017 Last Revised: 14 Oct 2017
Hang Ren and Tingliang Huang
University College London - School of Management and Carroll School of Management, Boston College
Downloads 242 (138,547)
Citation 3

Abstract:

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Bounded rationality, behavioral operations, customer behavior, operations management

4.

Bounded Rationality in Service Systems

Forthcoming, Manufacturing & Service Operations Management
Number of pages: 23 Posted: 08 Oct 2010 Last Revised: 25 Dec 2012
Tingliang Huang, Gad Allon and Achal Bassamboo
Carroll School of Management, Boston College, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 212 (157,285)
Citation 9

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Behavioral operations, bounded rationality, customer behavior, queueing systems, service operations, social welfare

5.

Advance Selling Without Showing the Price? The Roles of Anecdotal Reasoning and Capacity

Number of pages: 37 Posted: 25 Dec 2012 Last Revised: 04 Feb 2014
Tingliang Huang and Ying-Ju Chen
Carroll School of Management, Boston College and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 174 (188,188)
Citation 2

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anecdotal reasoning, law of small numbers, bounded rationality, advance selling, pricing, capacity management

6.

A Theoretical Analysis of the Lean Startup's Product Development Process

Number of pages: 36 Posted: 16 Nov 2017 Last Revised: 23 Feb 2018
Onesun Steve Yoo, Tingliang Huang and Kenan Arifoglu
UCL School of Management, University College London, Carroll School of Management, Boston College and University College London - School of Management
Downloads 138 (229,564)
Citation 4

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Lean Startup, Entrepreneurship, New Product Development, Bayesian Learning

7.

Opaque Selling and Last-Minute Selling: Revenue Management in Vertically Differentiated Markets

Number of pages: 42 Posted: 27 Oct 2017 Last Revised: 09 Jul 2020
Hang Ren and Tingliang Huang
George Mason University and Carroll School of Management, Boston College
Downloads 130 (239,268)
Citation 2

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probabilistic goods; opaque selling; strategic consumers; vertically differentiated products; revenue management

8.

The Value of 'Bespoke': Demand Learning, Preference Learning, and Customer Behavior

Forthcoming, Management Science
Number of pages: 29 Posted: 14 Apr 2017 Last Revised: 29 Jun 2017
Tingliang Huang, Chao Liang and Jingqi Wang
Carroll School of Management, Boston College, Cheung Kong Graduate School of Business and The University of Hong Kong - Faculty of Business and Economics
Downloads 108 (273,997)
Citation 1

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Operations-Marketing Interface; Customization; Demand Forecast; Customer Behavior

9.

Managing Service Systems with Unknown Quality and Customer Anecdotal Reasoning

Production and Operations Management, 27, 1038-1051, doi: 10.1111/poms.12850
Number of pages: 25 Posted: 11 Oct 2017 Last Revised: 31 Jul 2020
Hang Ren, Tingliang Huang and Kenan Arifoglu
University College London - School of Management, Carroll School of Management, Boston College and University College London - School of Management
Downloads 107 (275,723)
Citation 1

Abstract:

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10.

Impacts of Supplier Enforced Cross-licensing in a Supply Chain

Number of pages: 32 Posted: 16 Oct 2017 Last Revised: 09 Dec 2019
Jingqi Wang and Tingliang Huang
The University of Hong Kong - Faculty of Business and Economics and Carroll School of Management, Boston College
Downloads 102 (285,016)

Abstract:

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cross-license, innovation, supply chain management, technology management

11.

Optimal Control of a Production-Inventory System with Both Backorders and Lost Sales

Number of pages: 53 Posted: 13 Dec 2009 Last Revised: 08 Oct 2010
Saif Benjaafar, Mohsen Elhafsi and Tingliang Huang
University of Minnesota - Minneapolis - Industrial & System Engineering, University of California, Riverside (UCR) and Carroll School of Management, Boston College
Downloads 78 (337,051)

Abstract:

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12.

Service Networks with Open Routing and Procedurally Rational Customers

Number of pages: 41 Posted: 05 Jul 2019 Last Revised: 10 Mar 2020
Andrew E Frazelle, Tingliang Huang and Yehua Wei
University of Texas at Dallas - Naveen Jindal School of Management, Carroll School of Management, Boston College and Decision Sciences Area, Fuqua School of Business, Duke University
Downloads 65 (372,500)

Abstract:

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open routing, bounded rationality, anecdotal reasoning, behavioral operations, queueing

13.

Managing Posterior Price Matching: The Role of Customer Boundedly Rational Expectations

Forthcoming, Manufacturing & Service Operations Management
Number of pages: 18 Posted: 26 May 2017 Last Revised: 02 Jul 2017
Tingliang Huang, Zhe Yin and Ying-Ju Chen
Carroll School of Management, Boston College, Shanghai University - School of Management and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 40 (461,302)
Citation 3

Abstract:

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posterior price matching, markdown, dynamic programming, bounded rationality, pricing

14.

Consumer Return Policies in Competitive Markets: An Operations Perspective

Forthcoming, Naval Research Logistics, George Mason University School of Business Research Paper No. 19-2
Number of pages: 27 Posted: 16 Dec 2018
Tingliang Huang, Hang Ren and Ying-Ju Chen
Carroll School of Management, Boston College, George Mason University and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 35 (483,356)
Citation 1

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consumer returns, money-back guarantees, salvage value, competitive strategy, product strategy, pricing strategy

15.

Dynamic Probabilistic Selling When Customers Have Boundedly Rational Expectations

Forthcoming, Manufacturing & Service Operations Management
Number of pages: 32 Posted: 09 Jul 2020
Tingliang Huang and Zhe Yin
Carroll School of Management, Boston College and University of Science and Technology of China (USTC) - School of Management
Downloads 23 (548,131)

Abstract:

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probabilistic goods, opaque selling, bounded rationality, anecdotal reasoning, dynamic programming

16.

Money-Back Guarantees in Distribution Channels: The Role of Multilateral Bargaining

Number of pages: 42 Posted: 01 May 2019 Last Revised: 06 Aug 2019
Yufei Huang and Tingliang Huang
Trinity Business School, Trinity College Dublin and Carroll School of Management, Boston College
Downloads 20 (567,005)

Abstract:

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money-back guarantees; multilateral bargaining; distribution channels

17.

Sell Probabilistic Goods? A Behavioral Explanation for Opaque Selling

Forthcoming in Marketing Science
Posted: 05 Feb 2014
Tingliang Huang and Yimin Yu
Carroll School of Management, Boston College and City University of Hong Kong - College of Business

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probabilistic goods, opaque selling, pricing, anecdotal reasoning, law of small numbers, bounded rationality

18.

Is Capacity Rationing Optimal When Customers Use Anecdotal Reasoning?

Posted: 30 Dec 2012 Last Revised: 04 Nov 2013
Tingliang Huang and qian liu
Carroll School of Management, Boston College and Independent

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behavioral operations, capacity rationing, S(K) procedure, law of small numbers, revenue management