Tingliang Huang

Carroll School of Management, Boston College

Associate Professor

140 Commonwealth Avenue

Chestnut Hill, MA 02467

University College London

Honorary Lecturer

Gower Street

London, WC1E 6BT

United Kingdom

SCHOLARLY PAPERS

19

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3,040

SSRN CITATIONS
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SSRN RANKINGS

Top 23,881

in Total Papers Citations

33

CROSSREF CITATIONS

7

Scholarly Papers (19)

1.

A Theoretical Analysis of the Lean Startup Method

Forthcoming, Marketing Science
Number of pages: 62 Posted: 16 Nov 2017 Last Revised: 23 Dec 2020
Onesun Steve Yoo, Tingliang Huang and Kenan Arifoglu
UCL School of Management, University College London, Carroll School of Management, Boston College and UCL School of Management, University College London
Downloads 363 (115,008)
Citation 4

Abstract:

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Lean Startup method, entrepreneurship, customer discovery, new product development, Bayesian learning

2.

The Promise of Strategic Customer Behavior: On the Value of Click Tracking

Forthcoming, Production and Operations Management
Number of pages: 14 Posted: 16 Jun 2010 Last Revised: 02 Jul 2014
Tingliang Huang and Jan A. Van Mieghem
Carroll School of Management, Boston College and Northwestern University - Kellogg School of Management
Downloads 317 (133,022)

Abstract:

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Advance demand information (ADI), strategic consumer behavior, newsvendor, click tracking technology, game theory, strong Nash equilibrium

3.

Clickstream Data and Inventory Management: Model and Empirical Analysis

Forthcoming, Production and Operations Management
Number of pages: 31 Posted: 27 May 2011 Last Revised: 19 Aug 2014
Tingliang Huang and Jan A. Van Mieghem
Carroll School of Management, Boston College and Northwestern University - Kellogg School of Management
Downloads 287 (147,795)
Citation 1

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Inventory Theory and Control, Dynamic Programming, Econometric Analysis, Structural Estimation,

4.

Opaque Selling and Inventory Management in Vertically Diļ¬€erentiated Markets

Forthcoming, Manufacturing & Service Operations Management
Number of pages: 66 Posted: 27 Oct 2017 Last Revised: 29 Mar 2021
Hang Ren and Tingliang Huang
School of Business, George Mason University and Carroll School of Management, Boston College
Downloads 285 (148,829)
Citation 2

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probabilistic goods; opaque selling; strategic consumers; vertically differentiated products; revenue management

5.

Modeling Customer Bounded Rationality in Operations Management: A Review and Research Opportunities

Number of pages: 39 Posted: 29 Mar 2017 Last Revised: 14 Oct 2017
Hang Ren and Tingliang Huang
University College London - School of Management and Carroll School of Management, Boston College
Downloads 272 (155,970)
Citation 4

Abstract:

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Bounded rationality, behavioral operations, customer behavior, operations management

6.

Bounded Rationality in Service Systems

Forthcoming, Manufacturing & Service Operations Management
Number of pages: 23 Posted: 08 Oct 2010 Last Revised: 25 Dec 2012
Tingliang Huang, Gad Allon and Achal Bassamboo
Carroll School of Management, Boston College, University of Pennsylvania - The Wharton School and Northwestern University - Department of Managerial Economics and Decision Sciences (MEDS)
Downloads 223 (189,138)
Citation 12

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Behavioral operations, bounded rationality, customer behavior, queueing systems, service operations, social welfare

7.

Impacts of Supplier Enforced Cross-licensing in a Supply Chain

Number of pages: 32 Posted: 16 Oct 2017 Last Revised: 09 Dec 2019
Jingqi Wang and Tingliang Huang
The Chinese University of Hong Kong, Shenzhen and Carroll School of Management, Boston College
Downloads 193 (216,077)

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cross-license, innovation, supply chain management, technology management

8.

Advance Selling Without Showing the Price? The Roles of Anecdotal Reasoning and Capacity

Number of pages: 37 Posted: 25 Dec 2012 Last Revised: 04 Feb 2014
Tingliang Huang and Ying-Ju Chen
Carroll School of Management, Boston College and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 191 (218,124)
Citation 2

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anecdotal reasoning, law of small numbers, bounded rationality, advance selling, pricing, capacity management

9.

The Value of 'Bespoke': Demand Learning, Preference Learning, and Customer Behavior

Forthcoming, Management Science
Number of pages: 29 Posted: 14 Apr 2017 Last Revised: 29 Jun 2017
Tingliang Huang, Chao Liang and Jingqi Wang
Carroll School of Management, Boston College, China Europe International Business School and The Chinese University of Hong Kong, Shenzhen
Downloads 151 (265,928)
Citation 4

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Operations-Marketing Interface; Customization; Demand Forecast; Customer Behavior

10.

Dynamic Probabilistic Selling When Customers Have Boundedly Rational Expectations

Forthcoming, Manufacturing & Service Operations Management
Number of pages: 32 Posted: 09 Jul 2020
Tingliang Huang and Zhe Yin
Carroll School of Management, Boston College and University of Science and Technology of China (USTC) - School of Management
Downloads 140 (282,337)
Citation 1

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probabilistic goods, opaque selling, bounded rationality, anecdotal reasoning, dynamic programming

11.

Service Networks with Open Routing and Procedurally Rational Customers

Number of pages: 43 Posted: 05 Jul 2019 Last Revised: 18 Apr 2022
Andrew Frazelle, Tingliang Huang and Yehua Wei
University of Texas at Dallas - Naveen Jindal School of Management, Carroll School of Management, Boston College and Decision Sciences Area, Fuqua School of Business, Duke University
Downloads 124 (313,202)
Citation 1

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open routing, bounded rationality, anecdotal reasoning, behavioral operations, queueing

12.

Managing Service Systems with Unknown Quality and Customer Anecdotal Reasoning

Production and Operations Management, 27, 1038-1051, doi: 10.1111/poms.12850
Number of pages: 25 Posted: 11 Oct 2017 Last Revised: 31 Jul 2020
Hang Ren, Tingliang Huang and Kenan Arifoglu
University College London - School of Management, Carroll School of Management, Boston College and UCL School of Management, University College London
Downloads 119 (318,901)
Citation 1

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13.

Managing Vaccination for Infectious Diseases: The Role of Bounded Rationality

Number of pages: 46 Posted: 12 Feb 2021 Last Revised: 14 Apr 2022
Zhe Yin and Tingliang Huang
University of Science and Technology of China (USTC) - School of Management and Carroll School of Management, Boston College
Downloads 111 (334,756)
Citation 1

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vaccination decision, bounded rationality, anecdotal reasoning, externality, vaccination incentives

14.

Optimal Control of a Production-Inventory System with Both Backorders and Lost Sales

Number of pages: 53 Posted: 13 Dec 2009 Last Revised: 08 Oct 2010
Saif Benjaafar, Mohsen Elhafsi and Tingliang Huang
University of Minnesota - Minneapolis - Industrial & System Engineering, University of California-Riverside and Carroll School of Management, Boston College
Downloads 87 (391,454)

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15.

Money-back Guarantees and Bargaining in Distribution Channels

Number of pages: 49 Posted: 01 May 2019 Last Revised: 27 May 2022
Chengzhang Li, Yufei Huang and Tingliang Huang
Antai College of Economics and Management, Shanghai Jiao Tong Univeristy, Trinity Business School, Trinity College Dublin and Carroll School of Management, Boston College
Downloads 60 (478,713)

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money-back guarantees; multilateral bargaining; distribution channels

16.

Consumer Return Policies in Competitive Markets: An Operations Perspective

Forthcoming, Naval Research Logistics, George Mason University School of Business Research Paper No. 19-2
Number of pages: 27 Posted: 16 Dec 2018
Tingliang Huang, Hang Ren and Ying-Ju Chen
Carroll School of Management, Boston College, School of Business, George Mason University and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 55 (498,288)
Citation 1

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consumer returns, money-back guarantees, salvage value, competitive strategy, product strategy, pricing strategy

17.

Managing Posterior Price Matching: The Role of Customer Boundedly Rational Expectations

Forthcoming, Manufacturing & Service Operations Management
Number of pages: 18 Posted: 26 May 2017 Last Revised: 02 Jul 2017
Tingliang Huang, Zhe Yin and Ying-Ju Chen
Carroll School of Management, Boston College, Shanghai University - School of Management and Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management
Downloads 52 (510,776)
Citation 6

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posterior price matching, markdown, dynamic programming, bounded rationality, pricing

18.

Strategic Capacity Management When Customers Have Boundedly Rational Expectations

Production and Operations Management
Number of pages: 31 Posted: 30 Dec 2012 Last Revised: 23 Dec 2020
Tingliang Huang and qian liu
Carroll School of Management, Boston College and Independent
Downloads 10 (779,180)

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behavioral operations, capacity rationing, S(K) procedure, law of small numbers, revenue management

19.

Sell Probabilistic Goods? A Behavioral Explanation for Opaque Selling

Forthcoming in Marketing Science
Posted: 05 Feb 2014
Tingliang Huang and Yimin Yu
Carroll School of Management, Boston College and City University of Hong Kong - College of Business

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probabilistic goods, opaque selling, pricing, anecdotal reasoning, law of small numbers, bounded rationality