Leidy Klotz

Pennsylvania State University

University Park

State College, PA 16802

United States

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Scholarly Papers (1)

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The impact of process mapping on transparency

Leidy Klotz, Michael Horman, Henry H. Bi, John Bechtel. 2008. The impact of process mapping on transparency. International Journal of Productivity and Performance Management (1741-0401). 57(8): 623-636. DOI: 10.1108/17410400810916053
Number of pages: 14 Posted: 01 Mar 2010 Last Revised: 26 Apr 2019
Pennsylvania State University, Pennsylvania State University, Willamette University - Atkinson Graduate School of Management and Penn State Office of Physical Plant
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Abstract:

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Management activity, Knowledge mapping, Continuous improvement