Lerzan Aksoy

Fordham University - Gabelli School of Business

113 West 60th Street

Bronx, NY 10458

United States

SCHOLARLY PAPERS

3

DOWNLOADS

792

SSRN CITATIONS

0

CROSSREF CITATIONS

0

Scholarly Papers (3)

1.

A Five-Component Customer Commitment Model: Implications for Repurchase Intentions in Goods and Services Industries

Journal of Service Research, 1-18, 2015
Number of pages: 18 Posted: 14 Apr 2015
Ipsos Loyalty - North America, Jones Graduate School of Business, Fordham University - Gabelli School of Business, Ipsos Loyalty and Rice University
Downloads 667 (41,837)

Abstract:

Loading...

commitment, loyalty, cross-cultural, repurchase intentions, goods versus services

2.

Mandating Socially Responsible Behavior

Fordham University Schools of Business Research Paper No. 2260493
Number of pages: 28 Posted: 04 May 2013
Fordham University - Graduate School of Business Administration, Fordham University - Gabelli School of Business and Fordham University - Gabelli School of Business
Downloads 125 (244,677)

Abstract:

Loading...

3.

Customer Engagement in a Big Data World

Journal of Services Marketing (Forthcoming)
Posted: 13 Jan 2017 Last Revised: 30 May 2017
University of Massachusetts, Fordham University - Gabelli School of Business, Northeastern University - D'Amore-McKim School of Business, Hanken School of Economics, Fordham University - Gabelli School of Business, University of Massachusetts Amherst - Department of Marketing, University of South Australia - School of Management, Universidad de Chile - Escuela de Economia y Negocios and affiliation not provided to SSRN

Abstract:

Loading...

Customer engagement, Big Data, value creation, data-driven engagement