4325 Van Munching Hall
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University of Maryland - R.H. Smith School of Business
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Electronic commerce, Online Certification, Online Trust Seals, Information Asymmetry
Reputation mechanisms, online ratings, quality transparency, online auctions
mechanism design, reputation mechanisms, revoking, online auctions, moral hazard
online ratings, physician quality, online word-of-mouth, professional services, informativeness
Social norms, social connections, goal setting, goal attainment, goal setting theory, heterogeneous treatment effect
Online ratings, consumer decision making, search costs, physician quality, online word-of-mouth, natural experiment
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