Grimmaische Strasse 12
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Germany
Information Systems Institute
SSRN RANKINGS
in Total Papers Downloads
Business Models, Electronic Markets, E-Business
Enterprise Resource Planning, Open Source Software
Customer orientation, Service orchestration, Customer empowerment, Customer-induced services, Electronic intermediary
Value Chain Redesign, Instruments for Business Network Redesign, Investment Process, Financial Networks, Reference Process Model, Service Map
Business Value, Real-Time IT, Process-Oriented Model, IT Investment, Benefits Realization
interorganisational processes; business collaboration; payment e-services; logistics e-services; process integration; collaborative order management; standards.
eBusiness, Best Practice
customer process; customer relationship management architecture; CRM; pharmaceutical industry; portal; web services.