Thomas H. Davenport

Babson College

Babson College

231 Forest St.

Babson Park, MA 02457-0310

United States

SCHOLARLY PAPERS

5

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SSRN CITATIONS
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SSRN RANKINGS

Top 23,633

in Total Papers Citations

53

CROSSREF CITATIONS

1

Scholarly Papers (5)

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1.

Artificial Intelligence in Organizations: Current State and Future Opportunities

MIS Quarterly Executive: Vol. 19: Iss. 4 , Article 4, 2020
Number of pages: 15 Posted: 08 Jan 2021
Hind Benbya, Thomas H. Davenport and Stella Pachidi
Deakin University, Babson College and affiliation not provided to SSRN
Downloads 15,267 (533)
Citation 30

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2.

How Artificial Intelligence Will Change the Future of Marketing

Davenport, T., Guha, A., Grewal, D., & Bressgott, T. (in press). "How artificial intelligence will change the future of marketing", Journal of the Academy of Marketing Science, 2019
Number of pages: 19 Posted: 12 Dec 2019
Thomas H. Davenport, Abhijit Guha, Dhruv Grewal and Timna Bressgott
Babson College, University of South Carolina - Department of Marketing, Babson College - Marketing Division and Maastricht University - Department of Marketing
Downloads 411 (139,363)
Citation 40

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Artificial Intelligence, Marketing Strategy, Robots, Privacy, Bias, Ethics

3.

Enterprise Adoption and Management of Artificial Intelligence

Management and Business Review, Vol. 1, No. 1, Winter 2021
Number of pages: 8 Posted: 02 Sep 2021
Thomas H. Davenport
Babson College
Downloads 374 (155,050)

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4.

Hyper-Personalization for Customer Engagement with Artificial Intelligence

Management and Business Review, Vol. 3, No. 1 & 2, Winter and Spring 2023
Number of pages: 8 Posted: 27 Sep 2023
Thomas H. Davenport
Babson College
Downloads 366 (159,246)

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Artificial intelligence (AI), customer attributes, personalization, customer privacy, customer engagement

5.

Cognizant 2.0: Embedding Community and Knowledge into Work Processes Embedding

HBS Case No. 410-084, Harvard Business School Organizational Behavior Unit
Posted: 19 May 2010
Robert G. Eccles and Thomas H. Davenport
University of Oxford - Said Business School and Babson College

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