Prabha Ramseook-Munhurrun

University of Technology, Mauritius (UTM)

La Tour Koenig

Pointe-aux-Sables

Pointe aux Sables

Mauritius

SCHOLARLY PAPERS

8

DOWNLOADS
Rank 9,896

SSRN RANKINGS

Top 9,896

in Total Papers Downloads

5,683

SSRN CITATIONS

3

CROSSREF CITATIONS

8

Scholarly Papers (8)

1.

Service Quality in the Public Service

International Journal of Management and Marketing Research, Vol. 3, No. 1, pp. 37-50, 2010
Number of pages: 14 Posted: 09 Sep 2010
Prabha Ramseook-Munhurrun, Soolakshna Desai Lukea-Bhiwajee and Perunjodi Naidoo
University of Technology, Mauritius (UTM), University of Technology, Mauritius (UTM) and University of Technology, Mauritius (UTM)
Downloads 1,517 (14,109)
Citation 2

Abstract:

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Service quality, SERVQUAL, Front-line employees, Customer expectations, Public

2.

Perceived Service Quality in Restaurant Services: Evidence from Mauritius

International Journal of Management and Marketing Research, Vol. 5, No. 3, pp.1-14 (2012)
Number of pages: 14 Posted: 28 Jan 2013
Prabha Ramseook-Munhurrun
University of Technology, Mauritius (UTM)
Downloads 1,309 (17,731)

Abstract:

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Service Quality, Customer Satisfaction, Behavioral Intentions, Restaurant

3.

Total Quality Management Adoption in a Public Hospital: Evidence from Mauritius

Global Journal of Business Research, Vol. 5, No. 3, pp. 67-77
Number of pages: 11 Posted: 29 Jun 2011
Prabha Ramseook-Munhurrun, Vedmani Munhurrun and Arkrasunsingh Panchoo
University of Technology, Mauritius (UTM), Industrial Engineer and Researcher and University of Technology, Mauritius (UTM)
Downloads 900 (30,796)

Abstract:

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TQM adoption, Management, Employees, Public hospitals, ANOVA

4.

An Assessment of Visitor Satisfaction with Nature-Based Tourism Attractions

International Journal of Management and Marketing Research, Vol. 4, No. 1, pp. 87-98, 2011
Number of pages: 12 Posted: 10 Jul 2011
Perunjodi Naidoo, Prabha Ramseook-Munhurrun and Premita Seegoolam
University of Technology, Mauritius (UTM), University of Technology, Mauritius (UTM) and University of Technology, Mauritius (UTM)
Downloads 488 (68,912)

Abstract:

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Customer Loyalty, Customer Satisfaction, Mauritius, Nature-Based Tourism Attractions, Willingness to Recommend

5.

Marketing the Hotel Sector in Economic Crisis Evidence from Mauritius

Global Journal of Business Research, Vol. 5, No. 2, pp. 1-12
Number of pages: 12 Posted: 29 Jun 2011
Perunjodi Naidoo, Prabha Ramseook-Munhurrun and Ashwin K. Seetaram
University of Technology, Mauritius (UTM), University of Technology, Mauritius (UTM) and Association des Hôteliers et Restaurateurs de L'Ile Maurice (AHRIM)
Downloads 474 (71,446)

Abstract:

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Economic Crisis, Hotel Sector, Marketing Mix, Mauritius, International Tourism

6.

Residents’ Attitudes Toward Perceived Tourism Benefits

International Journal of Management and Marketing Research, Vol. 4, No. 3, pp. 45-56, 2011
Number of pages: 12 Posted: 06 Jan 2012
Prabha Ramseook-Munhurrun and Perunjodi Naidoo
University of Technology, Mauritius (UTM) and University of Technology, Mauritius (UTM)
Downloads 427 (81,006)
Citation 1

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Host community, Residents, Sustainable tourism development, Mauritius, Small island

7.

Tourists’ Perspective of the Brand Image of Mauritius

International Journal of Management and Marketing Research, Vol. 3, No. 3, pp. 95-106, 2010
Number of pages: 12 Posted: 08 Jul 2011
Perunjodi Naidoo, Prabha Ramseook-Munhurrun and Ramesh Durbarry
University of Technology, Mauritius (UTM), University of Technology, Mauritius (UTM) and affiliation not provided to SSRN
Downloads 288 (125,833)

Abstract:

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brand image, destination, Mauritius, tourism, word-of-mouth, repeat visit

8.

The Brand Image of a Small Island Destination: The Case of Mauritius

Global Journal of Business Research, Vol. 6, No. 1, pp. 55-64, 2012
Number of pages: 10 Posted: 06 Jan 2012
Perunjodi Naidoo and Prabha Ramseook-Munhurrun
University of Technology, Mauritius (UTM) and University of Technology, Mauritius (UTM)
Downloads 280 (129,583)

Abstract:

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attributes, brand image, destination, Mauritius, positioning, tourism, word-of-mouth