Prabha Ramseook-Munhurrun

University of Technology, Mauritius (UTM)

La Tour Koenig

Pointe-aux-Sables

Pointe aux Sables

Mauritius

  • University of Technology, Mauritius (UTM)

SCHOLARLY PAPERS

8

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Top 9,145

in Total Papers Downloads

7,161

SSRN CITATIONS

4

CROSSREF CITATIONS

8

Scholarly Papers (8)

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1.

Service Quality in the Public Service

International Journal of Management and Marketing Research, Vol. 3, No. 1, pp. 37-50, 2010
Number of pages: 14 Posted: 09 Sep 2010
Prabha Ramseook-Munhurrun, Soolakshna Desai Lukea-Bhiwajee and Perunjodi Naidoo
University of Technology, Mauritius (UTM), University of Technology, Mauritius (UTM) and University of Technology, Mauritius (UTM)
Downloads 2,215 (9,207)
Citation 2

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Service quality, SERVQUAL, Front-line employees, Customer expectations, Public

2.

Perceived Service Quality in Restaurant Services: Evidence from Mauritius

International Journal of Management and Marketing Research, Vol. 5, No. 3, pp.1-14 (2012)
Number of pages: 14 Posted: 28 Jan 2013
Prabha Ramseook-Munhurrun
University of Technology, Mauritius (UTM)
Downloads 1,694 (14,309)

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Service Quality, Customer Satisfaction, Behavioral Intentions, Restaurant

3.

Total Quality Management Adoption in a Public Hospital: Evidence from Mauritius

Global Journal of Business Research, Vol. 5, No. 3, pp. 67-77
Number of pages: 11 Posted: 29 Jun 2011
Prabha Ramseook-Munhurrun, Vedmani Munhurrun and Arkrasunsingh Panchoo
University of Technology, Mauritius (UTM), Industrial Engineer and Researcher and University of Technology, Mauritius (UTM)
Downloads 958 (33,225)

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TQM adoption, Management, Employees, Public hospitals, ANOVA

4.

An Assessment of Visitor Satisfaction with Nature-Based Tourism Attractions

International Journal of Management and Marketing Research, Vol. 4, No. 1, pp. 87-98, 2011
Number of pages: 12 Posted: 10 Jul 2011
Perunjodi Naidoo, Prabha Ramseook-Munhurrun and Premita Seegoolam
University of Technology, Mauritius (UTM), University of Technology, Mauritius (UTM) and University of Technology, Mauritius (UTM)
Downloads 636 (57,695)

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Customer Loyalty, Customer Satisfaction, Mauritius, Nature-Based Tourism Attractions, Willingness to Recommend

5.

Marketing the Hotel Sector in Economic Crisis Evidence from Mauritius

Global Journal of Business Research, Vol. 5, No. 2, pp. 1-12
Number of pages: 12 Posted: 29 Jun 2011
Perunjodi Naidoo, Prabha Ramseook-Munhurrun and Ashwin K. Seetaram
University of Technology, Mauritius (UTM), University of Technology, Mauritius (UTM) and Association des Hôteliers et Restaurateurs de L'Ile Maurice (AHRIM)
Downloads 530 (72,638)

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Economic Crisis, Hotel Sector, Marketing Mix, Mauritius, International Tourism

6.

Residents’ Attitudes Toward Perceived Tourism Benefits

International Journal of Management and Marketing Research, Vol. 4, No. 3, pp. 45-56, 2011
Number of pages: 12 Posted: 06 Jan 2012
Prabha Ramseook-Munhurrun and Perunjodi Naidoo
University of Technology, Mauritius (UTM) and University of Technology, Mauritius (UTM)
Downloads 498 (78,378)
Citation 1

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Host community, Residents, Sustainable tourism development, Mauritius, Small island

7.

The Brand Image of a Small Island Destination: The Case of Mauritius

Global Journal of Business Research, Vol. 6, No. 1, pp. 55-64, 2012
Number of pages: 10 Posted: 06 Jan 2012
Perunjodi Naidoo and Prabha Ramseook-Munhurrun
University of Technology, Mauritius (UTM) and University of Technology, Mauritius (UTM)
Downloads 323 (128,665)

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attributes, brand image, destination, Mauritius, positioning, tourism, word-of-mouth

8.

Tourists’ Perspective of the Brand Image of Mauritius

International Journal of Management and Marketing Research, Vol. 3, No. 3, pp. 95-106, 2010
Number of pages: 12 Posted: 08 Jul 2011
Perunjodi Naidoo, Prabha Ramseook-Munhurrun and Ramesh Durbarry
University of Technology, Mauritius (UTM), University of Technology, Mauritius (UTM) and affiliation not provided to SSRN
Downloads 307 (135,599)

Abstract:

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brand image, destination, Mauritius, tourism, word-of-mouth, repeat visit