Ken Bates

Victoria University of Wellington - Te Herenga Waka - School of Accounting and Commercial Law

New Zealand

SCHOLARLY PAPERS

2

DOWNLOADS

335

SSRN CITATIONS

2

CROSSREF CITATIONS

0

Scholarly Papers (2)

1.

Costing Systems and the Spare Capacity Conundrum: Avoiding the Death Spiral

Number of pages: 28 Posted: 27 Mar 2012
Ken Bates and John H. Bradshaw
Victoria University of Wellington - Te Herenga Waka - School of Accounting and Commercial Law and Victoria University of Wellington - Te Herenga Waka - School of Accounting and Commercial Law
Downloads 217 (240,906)
Citation 2

Abstract:

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2.

The Incidence and Perceived Managerial Merit of Customer Accounting in New Zealand

Number of pages: 37 Posted: 26 Mar 2012
Farzana Aman Tanima and Ken Bates
affiliation not provided to SSRN and Victoria University of Wellington - Te Herenga Waka - School of Accounting and Commercial Law
Downloads 118 (400,280)
Citation 2

Abstract:

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Customer Accounting, CA, Customer Profitability Analysis, CPA, Customer Lifetime Value, CLV, Customer Equity, CE, Customer concept, Marketing concept, New Zealand