Pei-Yu Chen

Arizona State University (ASU) - Department of Information Systems

Associate Professor

Tempe, AZ

United States

SCHOLARLY PAPERS

20

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CITATIONS
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Top 17,917

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18

Scholarly Papers (20)

1.

All Reviews are Not Created Equal: The Disaggregate Impact of Reviews and Reviewers at Amazon.Com

Number of pages: 31 Posted: 20 Jul 2006 Last Revised: 03 Aug 2014
Arizona State University (ASU) - Department of Information Systems, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 2,006 (6,603)
Citation 6

Abstract:

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electronic commerce, recommendation system, digital word-of-mouth, econometrics

2.

An Economic Analysis of Online Product Reviews and Ratings

Number of pages: 34 Posted: 22 Oct 2007 Last Revised: 16 Feb 2016
Baojun Jiang and Pei-Yu Chen
Washington University in Saint Louis - John M. Olin Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 685 (34,492)
Citation 3

Abstract:

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consumer reviews, online rating, online word-of-mouth

3.

Does Collaborative Filtering Technology Impact Sales? Empirical Evidence from Amazon.Com

Number of pages: 33 Posted: 26 Jul 2007
Pei-Yu Chen and Shin-yi Wu
Arizona State University (ASU) - Department of Information Systems and Nanyang Technological University (NTU) - Nanyang Business School
Downloads 636 (38,097)

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collaborative filtering technology, recommendation systems, feedback mechanisms, digital Word-of-Mouth, search costs

4.

Software Licensing: Pay-Per-Use versus Perpetual

Number of pages: 34 Posted: 01 Feb 2008 Last Revised: 21 Apr 2015
Washington University in Saint Louis - John M. Olin Business School, Arizona State University (ASU) - Department of Information Systems and Carnegie Mellon University - David A. Tepper School of Business
Downloads 487 (53,688)
Citation 3

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software pricing, piracy, network effect, licensing innovation, pay-per-use, usage based pricing, software licensing, perpetual licensing

5.

Measuring Product Type with Dynamics of Online Review Variances: A Theoretical Model and the Empirical Applications

NET Institute Working Paper 14-03
Number of pages: 41 Posted: 10 Apr 2014 Last Revised: 30 Oct 2017
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
Arizona State University (ASU) - W.P. Carey School of Business, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 279 (102,713)

Abstract:

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Online Product Reviews, Product Type, Product Quality, Consumer Preference, User Generated Content

6.

On Software Diversification, Correlated Failures and Risk Management

Number of pages: 38 Posted: 06 Jun 2006
Pei-Yu Chen, Gaurav Kataria and Ramayya Krishnan
Arizona State University (ASU) - Department of Information Systems, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 264 (108,821)

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7.

Social Media Integration and E-Commerce Platform Performance: A Randomized Field Experiment

Number of pages: 37 Posted: 19 May 2017
Ni Huang, Tianshu Sun, Pei-Yu Chen and Joseph Golden
Arizona State University (ASU) - W.P. Carey School of Business, University of Southern California - Marshall School of Business, Arizona State University (ASU) - Department of Information Systems and Collage.com
Downloads 254 (113,365)

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Social media integration, e-commerce, randomized field experiment

8.

The Value of Multi-Dimensional Rating Systems: Evidence from a Natural Experiment and Randomized Experiments

Management Science, Forthcoming
Number of pages: 41 Posted: 11 May 2017 Last Revised: 13 May 2017
Pei-Yu Chen, Yili Hong and Ying Liu
Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - W.P. Carey School of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 248 (116,192)

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multi-dimensional rating systems, natural experiment, difference-in-difference, multi-method research, product quality, consumer preference, rating informativeness, priming effect

9.

The Spillover Effects of Health IT Investments on Regional Health Care Costs

Management Science (Forthcoming), Fox School of Business Research Paper No. 14-028
Number of pages: 40 Posted: 08 Apr 2014 Last Revised: 11 Jan 2017
Hilal Atasoy, Pei-Yu Chen and Kartik K. Ganju
Temple University - Department of Accounting, Arizona State University (ASU) - Department of Information Systems and McGill University
Downloads 179 (158,556)

Abstract:

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Network externality, spillover effects, health IT, electronic medical record, IT productivity

10.

Measuring Product Type with Dynamics of Online Product Review Variances: A Theoretical Model and the Empirical Applications

NET Institute Working Paper No. 14-03
Number of pages: 39 Posted: 09 Oct 2014
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
Arizona State University (ASU) - W.P. Carey School of Business, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 171 (165,107)

Abstract:

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product type, online product reviews, user-generated content, data-driven approach

11.

Value of Multi-Dimensional Rating Systems: An Information Transfer View

Liu, Y., P-y Chen and Y. Hong (2014), “The Value of Multi-dimensional Online Rating Systems: An Information Transfer View”, Proceedings of the 35th International Conference on Information Systems (ICIS), Auckland, New Zealand.
Number of pages: 18 Posted: 14 Nov 2014
Ying Liu, Pei-Yu Chen and Yili Hong
Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - Department of Information Systems and Arizona State University (ASU) - W.P. Carey School of Business
Downloads 165 (170,389)

Abstract:

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multi-dimensional rating system, WOM performance, natural experiment, difference-in-difference

12.

Measuring Product Type With Dynamics of Online Product Review Variance

Implications for Research and Practice, Proceedings of the 33rd International Conference on Information Systems (ICIS), Orlando, FL, 2012
Number of pages: 18 Posted: 21 Aug 2012 Last Revised: 17 Mar 2013
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
Arizona State University (ASU) - W.P. Carey School of Business, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 162 (173,046)

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Online Product Reviews, Product Type, Law of Large Numbers, Information Content, Product Quality, Business Analytics

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Number of pages: 48 Posted: 24 Dec 2011
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
Arizona State University (ASU) - W.P. Carey School of Business, Temple University - Department of Management Information Systems and Arizona State University (ASU) - Department of Information Systems
Downloads 54 (360,533)

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Consumer Surplus (CS), Global E-Markets for Services, Services Outsourcing, Expectation Confirmation Theory

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Workshop on Information Systems Economics (WISE), Shanghai, China, December 7-9, 2011
Number of pages: 48 Posted: 18 Jan 2014
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
Arizona State University (ASU) - W.P. Carey School of Business, Temple University - Department of Management Information Systems and Arizona State University (ASU) - Department of Information Systems
Downloads 33 (439,582)

Abstract:

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Consumer Surplus (CS), Global E-Markets for Services, Services Outsourcing, Expectation Confirmation Theory

14.

The Value of Multi-Dimensional Rating System: An Information Transfer View

Number of pages: 32 Posted: 11 Nov 2014
Ying Liu, Pei-Yu Chen and Yili Hong
Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - Department of Information Systems and Arizona State University (ASU) - W.P. Carey School of Business
Downloads 83 (282,260)

Abstract:

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multi-dimensional rating system, WOM performance, natural experiment, difference-in-difference

15.

Network Effects and Switching Costs in the Market for Routers and Switches

NET Institute Working Paper No. 03-3
Number of pages: 37 Posted: 14 Nov 2004
Chris Forman and Pei-Yu Chen
Cornell University - Dyson School of Applied Economics and Management and Arizona State University (ASU) - Department of Information Systems
Downloads 83 (282,260)
Citation 6

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16.

Determinants of Open Contest Participation in Online Labor Markets

Fox School of Business Research Paper No. 15-074
Number of pages: 35 Posted: 16 Oct 2014 Last Revised: 17 Dec 2016
Pei-Yu Chen, Paul A. Pavlou and Yang Yang
Arizona State University (ASU) - Department of Information Systems, Temple University - Department of Management Information Systems and Harbin Institute of Technology - School of Management
Downloads 67 (318,935)

Abstract:

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open contests, contest performance, online labor markets, crowdsourcing, feedback

17.

Quality-Adjusted Consumer Surplus: Measurement, Effects, and Determinants in Online Markets

Fox School of Business Research Paper No. 15-049
Number of pages: 40 Posted: 01 Nov 2014 Last Revised: 16 Dec 2016
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
Arizona State University (ASU) - W.P. Carey School of Business, Temple University - Department of Management Information Systems and Arizona State University (ASU) - Department of Information Systems
Downloads 66 (321,476)

Abstract:

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Consumer surplus, online markets for IT services, surprise utility, expectation confirmation theory

18.

The Value of Health Information Exchange Use for Chronic Disease Management

Fox School of Business Research Paper No. 18-035
Number of pages: 43 Posted: 21 Jun 2018
Hilal Atasoy, Emre M Demirezen and Pei-Yu Chen
Temple University - Department of Accounting, University of Florida - Information Systems and Operations Management and Arizona State University (ASU) - Department of Information Systems
Downloads 48 (373,948)

Abstract:

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Health IT, Health Information Exchange, Chronic Disease Management, Care Coordination

19.

Does Housing Make I.T. Boom? The Collateral Channel, Information Technology, and Skilled Labor

Number of pages: 35 Posted: 06 Sep 2017
Christos Makridis, Pei-Yu Chen and Bin Gu
Massachusetts Institute of Technology (MIT) - Sloan School of Management, Arizona State University (ASU) - Department of Information Systems and Arizona State University (ASU) - Department of Information Systems
Downloads 34 (425,159)

Abstract:

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Housing prices, information technology, collateral channel, skill bias

20.

The Role of Auction Parameters in Online Outsourcing Platforms for Service Procurement

Number of pages: 35 Posted: 01 May 2018
Arizona State University (ASU) - W.P. Carey School of Business, Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - Department of Information Systems and Arizona State University (ASU), W.P. Carey School of Business, Department of Information Systems, Students
Downloads 20 (494,053)

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auction design, auction duration, auction description, bidder entry, screening, outsourcing