Author Page for Pei-Yu Chen

All Reviews are Not Created Equal: The Disaggregate Impact of Reviews and Reviewers at Amazon.Com

Number of pages: 31 Posted: 20 Jul 2006 Last Revised: 03 Aug 2014

Pei-Yu Chen, Samita Dhanasobhon and Michael D. Smith

Arizona State University (ASU) - Department of Information Systems, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

Downloads 4,130 (5,519)

Citation 85

Abstract:

2.

Does Collaborative Filtering Technology Impact Sales? Empirical Evidence from Amazon.Com

Number of pages: 33 Posted: 26 Jul 2007

Pei-Yu Chen and Shin-yi Wu

Arizona State University (ASU) - Department of Information Systems and Nanyang Business School, Nanyang Technological University

Downloads 1,023 (48,107)

Citation 6

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3.

An Economic Analysis of Online Product Reviews and Ratings

Number of pages: 34 Posted: 22 Oct 2007 Last Revised: 16 Feb 2016

Baojun Jiang and Pei-Yu Chen

Washington University in Saint Louis - John M. Olin Business School and Arizona State University (ASU) - Department of Information Systems

Downloads 921 (55,706)

Citation 4

Abstract:

4.

Software Licensing: Pay-Per-Use versus Perpetual

Number of pages: 34 Posted: 01 Feb 2008 Last Revised: 21 Apr 2015

Baojun Jiang, Pei-Yu Chen and Tridas Mukhopadhyay

Washington University in Saint Louis - John M. Olin Business School, Arizona State University (ASU) - Department of Information Systems and Carnegie Mellon University - David A. Tepper School of Business

Downloads 817 (65,625)

Citation 16

Abstract:

5.

Social Media Integration and E-Commerce Platform Performance: A Randomized Field Experiment

Number of pages: 37 Posted: 19 May 2017

Ni Huang, Tianshu Sun, Pei-Yu Chen and Joseph Golden

Miami Herbert Business School, University of Miami, Cheung Kong Graduate School of Business, Arizona State University (ASU) - Department of Information Systems and Collage.com

Downloads 739 (75,212)

Citation 2

Abstract:

6.

Measuring Product Type and Purchase Uncertainty with Online Product Ratings: A Theoretical Model and Empirical Application

Information Systems Research, Forthcoming

Number of pages: 43 Posted: 10 Apr 2014 Last Revised: 19 May 2021

Pei-Yu Chen, Lorin M. Hitt, Yili Hong and Shinyi Wu

Arizona State University (ASU) - Department of Information Systems, University of Pennsylvania - Operations & Information Management Department, University of Miami Herbert Business School and Arizona State University (ASU)

Downloads 681 (83,200)

Citation 6

Abstract:

7.

The Value of Multi-Dimensional Rating Systems: Evidence from a Natural Experiment and Randomized Experiments

Management Science, Forthcoming

Number of pages: 41 Posted: 11 May 2017 Last Revised: 13 May 2017

Pei-Yu Chen, Yili Hong and Ying Liu

Arizona State University (ASU) - Department of Information Systems, University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems

Downloads 434 (145,325)

Citation 35

Abstract:

8.

Combating Procrastination on MOOCs via Optimal Calls-to-Action

Forthcoming at Information Systems Research, HEC Paris Research Paper No. MOSI-2020-1395

Number of pages: 35 Posted: 27 Oct 2020 Last Revised: 02 Nov 2020

Ni Huang, Jiayin Zhang, Gordon Burtch, Xitong Li and Pei-Yu Chen

Miami Herbert Business School, University of Miami, Tsinghua University School of Economics and Management, Boston University - Questrom School of Business, HEC Paris and Arizona State University (ASU) - Department of Information Systems

Downloads 397 (161,011)

Citation 1

Abstract:

9.

Can Telework Adjustment Help Reduce Disaster-Induced Gender Inequality in Job Market Outcomes?

Boston University Questrom School of Business Research Paper No. 4038594, Information Systems Research (Forthcoming)

Number of pages: 73 Posted: 23 Feb 2022 Last Revised: 15 Nov 2023

Jingbo Hou, Chen Liang, Pei-Yu Chen and Bin Gu

Arizona State University (ASU), University of Connecticut - School of Business, Arizona State University (ASU) - Department of Information Systems and Boston University - Questrom School of Business

Downloads 379 (169,594)

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10.

Measuring Product Type with Dynamics of Online Product Review Variances: A Theoretical Model and the Empirical Applications

NET Institute Working Paper No. 14-03

Number of pages: 39 Posted: 09 Oct 2014

Yili Hong, Pei-Yu Chen and Lorin M. Hitt

University of Miami Herbert Business School, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department

Downloads 365 (176,902)

Citation 6

Abstract:

11.

Jumpstarting Online Presence: How Algorithmic Content Mitigates Cold Start Woes

Number of pages: 51 Posted: 20 Dec 2022 Last Revised: 20 May 2024

Jingbo Hou, Amin Sabzehzar, Yili Hong and Pei-Yu Chen

Arizona State University (ASU), Tulane University, University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems

Downloads 354 (182,969)

Citation 2

Abstract:

12.

On Software Diversification, Correlated Failures and Risk Management

Number of pages: 38 Posted: 06 Jun 2006

Pei-Yu Chen, Gaurav Kataria and Ramayya Krishnan

Arizona State University (ASU) - Department of Information Systems, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management

Downloads 326 (200,001)

Citation 4

Abstract:

13.

The Spillover Effects of Health IT Investments on Regional Health Care Costs

Management Science (Forthcoming), Fox School of Business Research Paper No. 14-028

Number of pages: 40 Posted: 08 Apr 2014 Last Revised: 11 Jan 2017

Hilal Atasoy, Pei-Yu Chen and Kartik K. Ganju

Rutgers Business School - Rutgers University, Arizona State University (ASU) - Department of Information Systems and University of Minnesota

Downloads 310 (211,215)

Citation 18

Abstract:

14.

Value of Multi-Dimensional Rating Systems: An Information Transfer View

Liu, Y., P-y Chen and Y. Hong (2014), “The Value of Multi-dimensional Online Rating Systems: An Information Transfer View”, Proceedings of the 35th International Conference on Information Systems (ICIS), Auckland, New Zealand.

Number of pages: 18 Posted: 14 Nov 2014

Ying Liu, Pei-Yu Chen and Yili Hong

Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - Department of Information Systems and University of Miami Herbert Business School

Downloads 306 (214,140)

Abstract:

15.

Measuring Product Type With Dynamics of Online Product Review Variance

Implications for Research and Practice, Proceedings of the 33rd International Conference on Information Systems (ICIS), Orlando, FL, 2012

Number of pages: 18 Posted: 21 Aug 2012 Last Revised: 17 Mar 2013

Yili Hong, Pei-Yu Chen and Lorin M. Hitt

University of Miami Herbert Business School, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department

Downloads 263 (250,611)

Abstract:

16.

Determinants of Open Contest Participation in Online Labor Markets

Fox School of Business Research Paper No. 15-074

Number of pages: 35 Posted: 16 Oct 2014 Last Revised: 17 Dec 2016

Pei-Yu Chen, Paul A. Pavlou and Yang Yang

Arizona State University (ASU) - Department of Information Systems, University of Miami Herbert Business School and Harbin Institute of Technology - School of Management

Downloads 202 (324,041)

Citation 2

Abstract:

17.

Impacts of Patient Characteristics and Care Fragmentation on the Value of HIEs

Fox School of Business Research Paper No. 18-035

Number of pages: 45 Posted: 21 Jun 2018 Last Revised: 18 Feb 2021

Hilal Atasoy, Emre M Demirezen and Pei-Yu Chen

Rutgers Business School - Rutgers University, University of Florida - Information Systems and Operations Management and Arizona State University (ASU) - Department of Information Systems

Downloads 195 (334,853)

Citation 2

Abstract:

18.

Local vs. Social: How Social Information Intensity Shapes Preventive Behavior in the Context of COVID-19

Number of pages: 48 Posted: 29 Apr 2022

Jingbo Hou, Chen Liang and Pei-Yu Chen

Arizona State University (ASU), University of Connecticut - School of Business and Arizona State University (ASU) - Department of Information Systems

Downloads 192 (339,564)

Abstract:

19.

The Screening Role of Auction Design Parameters in Online Service Outsourcing Platforms

Information Systems Research, forthcoming

Number of pages: 41 Posted: 01 May 2018 Last Revised: 01 Aug 2022

Chen Liang, Yili Hong, Pei-Yu Chen and Benjamin B. M. Shao

University of Connecticut - School of Business, University of Miami Herbert Business School, Arizona State University (ASU) - Department of Information Systems and Arizona State University (ASU) - Department of Information Systems

Downloads 185 (351,465)

Citation 2

Abstract:

20.

The Value of Multi-Dimensional Rating System: An Information Transfer View

Number of pages: 32 Posted: 11 Nov 2014

Ying Liu, Pei-Yu Chen and Yili Hong

Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - Department of Information Systems and University of Miami Herbert Business School

Downloads 180 (360,125)

Citation 5

Abstract:

21.

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Downloads 163 (392,974)

Citation 2

2

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Number of pages: 48 Posted: 24 Dec 2011

Yili Hong, Paul A. Pavlou and Pei-Yu Chen

University of Miami Herbert Business School, University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems

Downloads 97 (594,017)

Citation 2

Abstract:

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Workshop on Information Systems Economics (WISE), Shanghai, China, December 7-9, 2011

Number of pages: 48 Posted: 18 Jan 2014

Yili Hong, Paul A. Pavlou and Pei-Yu Chen

University of Miami Herbert Business School, University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems

Downloads 66 (749,311)

Abstract:

22.

Network Effects and Switching Costs in the Market for Routers and Switches

NET Institute Working Paper No. 03-3

Number of pages: 37 Posted: 14 Nov 2004

Chris Forman and Pei-Yu Chen

Cornell University - Charles H. Dyson School of Applied Economics and Management and Arizona State University (ASU) - Department of Information Systems

Downloads 136 (456,210)

Citation 5

Abstract:

23.

Quality-Adjusted Consumer Surplus: Measurement, Effects, and Determinants in Online Markets

Fox School of Business Research Paper No. 15-049

Number of pages: 40 Posted: 01 Nov 2014 Last Revised: 16 Dec 2016

Yili Hong, Paul A. Pavlou and Pei-Yu Chen

University of Miami Herbert Business School, University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems

Downloads 129 (476,062)

Abstract:

24.

Does Housing Make I.T. Boom? The Collateral Channel, Information Technology, and Skilled Labor

Number of pages: 35 Posted: 06 Sep 2017

Christos Makridis, Pei-Yu Chen and Bin Gu

Stanford University, Arizona State University (ASU) - Department of Information Systems and Boston University - Questrom School of Business

Downloads 103 (564,602)

Abstract:

25.

Navigating Consumer Complaints: The Impact of Firm Resolution Strategy on Complaint Escalation

ESSEC Business School Research Paper

Number of pages: 50 Posted: 11 Feb 2025

Reihane Boghrati, Amir Sepehri and Pei-Yu Chen

Arizona State University (ASU) - W.P. Carey School of Business, ESSEC Business School and Arizona State University (ASU) - Department of Information Systems

Downloads 44 (895,883)

Abstract:

26.

The Impact of Smart Micromobility on Urban Crime: Evidence from Bike-Sharing Systems

Number of pages: 50 Posted: 22 Apr 2025

Wen Ya Shen, Zenan Zhou, Jiding Zhang and Pei-Yu Chen

Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - W.P. Carey School of Business, Arizona State University (ASU) - Department of Information Systems and Arizona State University (ASU) - Department of Information Systems

Downloads 40 (942,024)

Abstract:

27.

Tethered Wings: Understanding the Impact of Drone Usage Restrictions on Deviant User Behavior

Number of pages: 38 Posted: 14 Jan 2025

Victor Benjamin, Jisu Cao, Pei-Yu Chen and Hongyi Zhu

Arizona State University (ASU) - W.P. Carey School of Business, Arizona State University (ASU), Arizona State University (ASU) - Department of Information Systems and University of Texas at San Antonio - Department of Information Systems and Cyber Security

Downloads 37 (961,800)

Abstract:

28.

Bytes and Bets: How Online Forums Shape Risk Attitudes and Returns

Posted: 20 Mar 2025

Jisu Cao, Jiding Zhang and Pei-Yu Chen

Arizona State University (ASU), Arizona State University (ASU) - Department of Information Systems and Arizona State University (ASU) - Department of Information Systems

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29.

Can Hiding (Dis)Like Help? An Investigation of the Impact of Performance Metric Disclosure on Social Media Platforms

Posted: 21 Feb 2025

Yi Gao, Pei-Yu Chen and Dengpan Liu

Texas Tech University - Rawls College of Business, Arizona State University (ASU) - Department of Information Systems and Tsinghua University, School of Economics and Management

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30.

Uncertainty Reduction or Biased Decision Making? An Investigation of Augmented Reality's Impact on E-Commerce Sales and Returns

Posted: 15 Aug 2024 Last Revised: 04 May 2025

Shuang Gao, Xueyan Yin, Xue Yang and Pei-Yu Chen

Arizona State University (ASU), W.P. Carey School of Business, Department of Information Systems, Students, City University of Hong Kong (CityU) - Department of Information Systems, Nanjing University and Arizona State University (ASU) - Department of Information Systems

Abstract:

31.

Robbing Peter to Pay Paul? Economics of Platform-Led Access to Original Source Content

Posted: 29 Jun 2024

Ying Zhang, Meilin Gu, Pei-Yu Chen and Dengpan Liu

Tsinghua University - School of Economics & Management, Tsinghua University - School of Economics & Management, Arizona State University (ASU) - Department of Information Systems and Tsinghua University, School of Economics and Management

Abstract:

32.

Discovering Mobile App Ecosystem Relationships Using Demand-Side Information

Posted: 10 Jan 2023

Ziru Li, Pei-Yu Chen, T. S. Raghu, Preethika Sainam and Zhan (Michael) Shi

Arizona State University (ASU) - Thunderbird School of Global Management, Arizona State University (ASU) - Department of Information Systems, Arizona State University - W. P. Carey School of Business, Arizona State University (ASU) and Arizona State University (ASU) - W.P. Carey School of Business

Pei-Yu Chen

Arizona State University (ASU) - Department of Information Systems

Associate Professor

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Scholarly Papers (32)

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