Pei-Yu Chen

Arizona State University (ASU) - Department of Information Systems

Associate Professor

Tempe, AZ

United States

  • Arizona State University (ASU) - Department of Information Systems

SCHOLARLY PAPERS

25

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SSRN CITATIONS
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Top 14,399

in Total Papers Citations

45

CROSSREF CITATIONS

47

Scholarly Papers (25)

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1.

All Reviews are Not Created Equal: The Disaggregate Impact of Reviews and Reviewers at Amazon.Com

Number of pages: 31 Posted: 20 Jul 2006 Last Revised: 03 Aug 2014
Pei-Yu Chen, Samita Dhanasobhon and Michael D. Smith
Arizona State University (ASU) - Department of Information Systems, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 3,805 (4,821)
Citation 83

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electronic commerce, recommendation system, digital word-of-mouth, econometrics

2.

Does Collaborative Filtering Technology Impact Sales? Empirical Evidence from Amazon.Com

Number of pages: 33 Posted: 26 Jul 2007
Pei-Yu Chen and Shin-yi Wu
Arizona State University (ASU) - Department of Information Systems and Nanyang Business School, Nanyang Technological University
Downloads 884 (45,664)
Citation 6

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collaborative filtering technology, recommendation systems, feedback mechanisms, digital Word-of-Mouth, search costs

3.

An Economic Analysis of Online Product Reviews and Ratings

Number of pages: 34 Posted: 22 Oct 2007 Last Revised: 16 Feb 2016
Baojun Jiang and Pei-Yu Chen
Washington University in Saint Louis - John M. Olin Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 864 (47,055)
Citation 4

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consumer reviews, online rating, online word-of-mouth

4.

Software Licensing: Pay-Per-Use versus Perpetual

Number of pages: 34 Posted: 01 Feb 2008 Last Revised: 21 Apr 2015
Baojun Jiang, Pei-Yu Chen and Tridas Mukhopadhyay
Washington University in Saint Louis - John M. Olin Business School, Arizona State University (ASU) - Department of Information Systems and Carnegie Mellon University - David A. Tepper School of Business
Downloads 699 (62,654)
Citation 14

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software pricing, piracy, network effect, licensing innovation, pay-per-use, usage based pricing, software licensing, perpetual licensing

5.

Social Media Integration and E-Commerce Platform Performance: A Randomized Field Experiment

Number of pages: 37 Posted: 19 May 2017
Ni Huang, Tianshu Sun, Pei-Yu Chen and Joseph Golden
Miami Herbert Business School, University of Miami, Cheung Kong Graduate School of Business, Arizona State University (ASU) - Department of Information Systems and Collage.com
Downloads 580 (79,320)
Citation 2

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Social media integration, e-commerce, randomized field experiment

6.

Measuring Product Type and Purchase Uncertainty with Online Product Ratings: A Theoretical Model and Empirical Application

Information Systems Research, Forthcoming
Number of pages: 43 Posted: 10 Apr 2014 Last Revised: 19 May 2021
Pei-Yu Chen, Lorin M. Hitt, Yili Hong and Shinyi Wu
Arizona State University (ASU) - Department of Information Systems, University of Pennsylvania - Operations & Information Management Department, University of Miami Herbert Business School and Arizona State University (ASU)
Downloads 526 (89,566)
Citation 3

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product type, search goods, experience goods, product differentiation, online product ratings, consumer reviews, data-driven approach

7.

The Value of Multi-Dimensional Rating Systems: Evidence from a Natural Experiment and Randomized Experiments

Management Science, Forthcoming
Number of pages: 41 Posted: 11 May 2017 Last Revised: 13 May 2017
Pei-Yu Chen, Yili Hong and Ying Liu
Arizona State University (ASU) - Department of Information Systems, University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 352 (143,046)
Citation 21

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multi-dimensional rating systems, natural experiment, difference-in-difference, multi-method research, product quality, consumer preference, rating informativeness, priming effect

8.

On Software Diversification, Correlated Failures and Risk Management

Number of pages: 38 Posted: 06 Jun 2006
Pei-Yu Chen, Gaurav Kataria and Ramayya Krishnan
Arizona State University (ASU) - Department of Information Systems, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 298 (170,773)
Citation 4

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9.

Combating Procrastination on MOOCs via Optimal Calls-to-Action

Forthcoming at Information Systems Research, HEC Paris Research Paper No. MOSI-2020-1395
Number of pages: 35 Posted: 27 Oct 2020 Last Revised: 02 Nov 2020
Ni Huang, Jiayin Zhang, Gordon Burtch, Xitong Li and Pei-Yu Chen
Miami Herbert Business School, University of Miami, Tsinghua University School of Economics and Management, Boston University - Questrom School of Business, HEC Paris - Information Systems and Operations Management and Arizona State University (ASU) - Department of Information Systems
Downloads 297 (171,392)
Citation 1

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MOOCs, online learning management systems, calls-to-action, procrastination, randomized field experiment

10.

Measuring Product Type with Dynamics of Online Product Review Variances: A Theoretical Model and the Empirical Applications

NET Institute Working Paper No. 14-03
Number of pages: 39 Posted: 09 Oct 2014
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
University of Miami Herbert Business School, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 274 (186,226)
Citation 4

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product type, online product reviews, user-generated content, data-driven approach

11.

The Spillover Effects of Health IT Investments on Regional Health Care Costs

Management Science (Forthcoming), Fox School of Business Research Paper No. 14-028
Number of pages: 40 Posted: 08 Apr 2014 Last Revised: 11 Jan 2017
Hilal Atasoy, Pei-Yu Chen and Kartik K. Ganju
Rutgers Business School - Rutgers University, Arizona State University (ASU) - Department of Information Systems and University of Minnesota
Downloads 257 (198,548)
Citation 17

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Network externality, spillover effects, health IT, electronic medical record, IT productivity

12.

Value of Multi-Dimensional Rating Systems: An Information Transfer View

Liu, Y., P-y Chen and Y. Hong (2014), “The Value of Multi-dimensional Online Rating Systems: An Information Transfer View”, Proceedings of the 35th International Conference on Information Systems (ICIS), Auckland, New Zealand.
Number of pages: 18 Posted: 14 Nov 2014
Ying Liu, Pei-Yu Chen and Yili Hong
Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - Department of Information Systems and University of Miami Herbert Business School
Downloads 256 (199,349)

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multi-dimensional rating system, WOM performance, natural experiment, difference-in-difference

13.

Measuring Product Type With Dynamics of Online Product Review Variance

Implications for Research and Practice, Proceedings of the 33rd International Conference on Information Systems (ICIS), Orlando, FL, 2012
Number of pages: 18 Posted: 21 Aug 2012 Last Revised: 17 Mar 2013
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
University of Miami Herbert Business School, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 233 (218,535)

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Online Product Reviews, Product Type, Law of Large Numbers, Information Content, Product Quality, Business Analytics

14.

Does Telework Reduce Unequal Impacts of the COVID-19 Disaster on Job Losses Across Genders?

Boston University Questrom School of Business Research Paper No. 4038594
Number of pages: 69 Posted: 23 Feb 2022 Last Revised: 15 Mar 2023
Jingbo Hou, Chen Liang, Pei-Yu Chen and Bin Gu
Arizona State University (ASU), University of Connecticut - School of Business, Arizona State University (ASU) - Department of Information Systems and Boston University - Questrom School of Business
Downloads 215 (235,884)

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disaster management, COVID-19, telework, gender inequality, unemployment

15.

Impacts of Patient Characteristics and Care Fragmentation on the Value of HIEs

Fox School of Business Research Paper No. 18-035
Number of pages: 45 Posted: 21 Jun 2018 Last Revised: 18 Feb 2021
Hilal Atasoy, Emre M Demirezen and Pei-Yu Chen
Rutgers Business School - Rutgers University, University of Florida - Information Systems and Operations Management and Arizona State University (ASU) - Department of Information Systems
Downloads 167 (295,396)
Citation 2

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Health IT, health information exchange, care coordination, chronic disease management, care fragmentation

16.

Determinants of Open Contest Participation in Online Labor Markets

Fox School of Business Research Paper No. 15-074
Number of pages: 35 Posted: 16 Oct 2014 Last Revised: 17 Dec 2016
Pei-Yu Chen, Paul A. Pavlou and Yang Yang
Arizona State University (ASU) - Department of Information Systems, University of Houston - C.T. Bauer College of Business and Harbin Institute of Technology - School of Management
Downloads 164 (299,949)
Citation 2

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open contests, contest performance, online labor markets, crowdsourcing, feedback

17.

How Do Machine-Generated Contents Mitigate the Cold Start Problem in Online Platforms?

Number of pages: 55 Posted: 20 Dec 2022
Jingbo Hou, Amin Sabzehzar, Yili Hong and Pei-Yu Chen
Arizona State University (ASU), Tulane University, University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 146 (330,384)

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online platforms, machine-generated content (MGC), cold start problem, human-algorithm interaction, platform equity

18.

The Screening Role of Auction Design Parameters in Online Service Outsourcing Platforms

Information Systems Research, forthcoming
Number of pages: 41 Posted: 01 May 2018 Last Revised: 01 Aug 2022
Chen Liang, Yili Hong, Pei-Yu Chen and Benjamin B. M. Shao
University of Connecticut - School of Business, University of Miami Herbert Business School, Arizona State University (ASU) - Department of Information Systems and Arizona State University (ASU) - Department of Information Systems
Downloads 143 (335,890)
Citation 2

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auction design, auction duration, item description, bidder entry, screening, outsourcing

19.

The Value of Multi-Dimensional Rating System: An Information Transfer View

Number of pages: 32 Posted: 11 Nov 2014
Ying Liu, Pei-Yu Chen and Yili Hong
Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - Department of Information Systems and University of Miami Herbert Business School
Downloads 132 (357,421)
Citation 4

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multi-dimensional rating system, WOM performance, natural experiment, difference-in-difference

20.

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Downloads 129 (363,674)
Citation 2

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Number of pages: 48 Posted: 24 Dec 2011
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
University of Miami Herbert Business School, University of Houston - C.T. Bauer College of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 80 (508,223)
Citation 2

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Consumer Surplus (CS), Global E-Markets for Services, Services Outsourcing, Expectation Confirmation Theory

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Workshop on Information Systems Economics (WISE), Shanghai, China, December 7-9, 2011
Number of pages: 48 Posted: 18 Jan 2014
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
University of Miami Herbert Business School, University of Houston - C.T. Bauer College of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 49 (657,770)

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Consumer Surplus (CS), Global E-Markets for Services, Services Outsourcing, Expectation Confirmation Theory

21.

Network Effects and Switching Costs in the Market for Routers and Switches

NET Institute Working Paper No. 03-3
Number of pages: 37 Posted: 14 Nov 2004
Chris Forman and Pei-Yu Chen
Cornell University - Charles H. Dyson School of Applied Economics and Management and Arizona State University (ASU) - Department of Information Systems
Downloads 117 (390,946)
Citation 5

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22.

Local vs. Social: How Social Information Intensity Shapes Preventive Behavior in the Context of COVID-19

Number of pages: 48 Posted: 29 Apr 2022
Jingbo Hou, Chen Liang and Pei-Yu Chen
Arizona State University (ASU), University of Connecticut - School of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 116 (393,308)

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social media, social connectivity, Twitter, content analysis, COVID-19, preventive behavior

23.

Quality-Adjusted Consumer Surplus: Measurement, Effects, and Determinants in Online Markets

Fox School of Business Research Paper No. 15-049
Number of pages: 40 Posted: 01 Nov 2014 Last Revised: 16 Dec 2016
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
University of Miami Herbert Business School, University of Houston - C.T. Bauer College of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 105 (422,566)

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Consumer surplus, online markets for IT services, surprise utility, expectation confirmation theory

24.

Does Housing Make I.T. Boom? The Collateral Channel, Information Technology, and Skilled Labor

Number of pages: 35 Posted: 06 Sep 2017
Christos Makridis, Pei-Yu Chen and Bin Gu
Stanford University, Arizona State University (ASU) - Department of Information Systems and Boston University - Questrom School of Business
Downloads 89 (471,395)

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Housing prices, information technology, collateral channel, skill bias

25.

Discovering Mobile App Ecosystem Relationships Using Demand-Side Information

Posted: 10 Jan 2023
Ziru Li, Pei-Yu Chen, T. S. Raghu, Preethika Sainam and Zhan (Michael) Shi
Arizona State University (ASU) - Thunderbird School of Global Management, Arizona State University (ASU) - Department of Information Systems, Arizona State University - W. P. Carey School of Business, Arizona State University (ASU) and Arizona State University (ASU) - W.P. Carey School of Business

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market demand relationships, asymmetric relationships, dynamic relationships, relationship network, app performance prediction