Pei-Yu Chen

Arizona State University (ASU) - Department of Information Systems

Associate Professor

Tempe, AZ

United States

SCHOLARLY PAPERS

18

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5,204

CITATIONS
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Top 18,070

in Total Papers Citations

18

Scholarly Papers (18)

1.

All Reviews are Not Created Equal: The Disaggregate Impact of Reviews and Reviewers at Amazon.Com

Number of pages: 31 Posted: 20 Jul 2006 Last Revised: 03 Aug 2014
Arizona State University (ASU) - Department of Information Systems, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 1,183 (7,636)
Citation 6

Abstract:

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electronic commerce, recommendation system, digital word-of-mouth, econometrics

2.

Does Collaborative Filtering Technology Impact Sales? Empirical Evidence from Amazon.Com

Number of pages: 33 Posted: 26 Jul 2007
Pei-Yu Chen and Shin-yi Wu
Arizona State University (ASU) - Department of Information Systems and Nanyang Technological University (NTU) - Nanyang Business School
Downloads 563 (35,644)

Abstract:

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collaborative filtering technology, recommendation systems, feedback mechanisms, digital Word-of-Mouth, search costs

3.

An Economic Analysis of Online Product Reviews and Ratings

Number of pages: 34 Posted: 22 Oct 2007 Last Revised: 16 Feb 2016
Baojun Jiang and Pei-Yu Chen
Washington University in Saint Louis - John M. Olin Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 543 (34,417)
Citation 3

Abstract:

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consumer reviews, online rating, online word-of-mouth

4.

Software Licensing: Pay-Per-Use versus Perpetual

Number of pages: 34 Posted: 01 Feb 2008 Last Revised: 21 Apr 2015
Washington University in Saint Louis - John M. Olin Business School, Arizona State University (ASU) - Department of Information Systems and Carnegie Mellon University - David A. Tepper School of Business
Downloads 386 (52,335)
Citation 3

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software pricing, piracy, network effect, licensing innovation, pay-per-use, usage based pricing, software licensing, perpetual licensing

5.

On Software Diversification, Correlated Failures and Risk Management

Number of pages: 38 Posted: 06 Jun 2006
Pei-Yu Chen, Gaurav Kataria and Ramayya Krishnan
Arizona State University (ASU) - Department of Information Systems, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 254 (99,293)

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6.

Measuring Product Type with Dynamics of Online Review Variances: A Theoretical Model and the Empirical Applications

NET Institute Working Paper 14-03
Number of pages: 41 Posted: 10 Apr 2014 Last Revised: 30 Oct 2017
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
Arizona State University (ASU) - W.P. Carey School of Business, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 170 (105,725)

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Online Product Reviews, Product Type, Product Quality, Consumer Preference, User Generated Content

7.

Measuring Product Type With Dynamics of Online Product Review Variance

Implications for Research and Practice, Proceedings of the 33rd International Conference on Information Systems (ICIS), Orlando, FL, 2012
Number of pages: 18 Posted: 21 Aug 2012 Last Revised: 17 Mar 2013
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
Arizona State University (ASU) - W.P. Carey School of Business, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 154 (160,518)

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Online Product Reviews, Product Type, Law of Large Numbers, Information Content, Product Quality, Business Analytics

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Number of pages: 48 Posted: 24 Dec 2011
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
Arizona State University (ASU) - W.P. Carey School of Business, Temple University - Department of Management Information Systems and Arizona State University (ASU) - Department of Information Systems
Downloads 54 (331,883)

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Consumer Surplus (CS), Global E-Markets for Services, Services Outsourcing, Expectation Confirmation Theory

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Workshop on Information Systems Economics (WISE), Shanghai, China, December 7-9, 2011
Number of pages: 48 Posted: 18 Jan 2014
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
Arizona State University (ASU) - W.P. Carey School of Business, Temple University - Department of Management Information Systems and Arizona State University (ASU) - Department of Information Systems
Downloads 31 (414,964)

Abstract:

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Consumer Surplus (CS), Global E-Markets for Services, Services Outsourcing, Expectation Confirmation Theory

9.

The Spillover Effects of Health IT Investments on Regional Health Care Costs

Management Science (Forthcoming), Fox School of Business Research Paper No. 14-028
Number of pages: 40 Posted: 08 Apr 2014 Last Revised: 11 Jan 2017
Hilal Atasoy, Pei-Yu Chen and Kartik K. Ganju
Temple University - Department of Accounting, Arizona State University (ASU) - Department of Information Systems and McGill University
Downloads 70 (161,376)

Abstract:

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Network externality, spillover effects, health IT, electronic medical record, IT productivity

10.

Network Effects and Switching Costs in the Market for Routers and Switches

NET Institute Working Paper No. 03-3
Number of pages: 37 Posted: 14 Nov 2004
Chris Forman and Pei-Yu Chen
Cornell University - Dyson School of Applied Economics and Management and Arizona State University (ASU) - Department of Information Systems
Downloads 70 (259,447)
Citation 6

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11.

Measuring Product Type with Dynamics of Online Product Review Variances: A Theoretical Model and the Empirical Applications

NET Institute Working Paper No. 14-03
Number of pages: 39 Posted: 09 Oct 2014
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
Arizona State University (ASU) - W.P. Carey School of Business, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 63 (178,639)

Abstract:

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product type, online product reviews, user-generated content, data-driven approach

12.

Value of Multi-Dimensional Rating Systems: An Information Transfer View

Liu, Y., P-y Chen and Y. Hong (2014), “The Value of Multi-dimensional Online Rating Systems: An Information Transfer View”, Proceedings of the 35th International Conference on Information Systems (ICIS), Auckland, New Zealand. ,
Number of pages: 18 Posted: 14 Nov 2014
Ying Liu, Pei-Yu Chen and Yili Hong
Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - Department of Information Systems and Arizona State University (ASU) - W.P. Carey School of Business
Downloads 44 (187,384)

Abstract:

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multi-dimensional rating system, WOM performance, natural experiment, difference-in-difference

13.

The Value of Multi-Dimensional Rating System: An Information Transfer View

Number of pages: 32 Posted: 11 Nov 2014
Ying Liu, Pei-Yu Chen and Yili Hong
Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - Department of Information Systems and Arizona State University (ASU) - W.P. Carey School of Business
Downloads 37 (291,112)

Abstract:

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multi-dimensional rating system, WOM performance, natural experiment, difference-in-difference

14.

Quality-Adjusted Consumer Surplus: Measurement, Effects, and Determinants in Online Markets

Fox School of Business Research Paper No. 15-049
Number of pages: 40 Posted: 01 Nov 2014 Last Revised: 16 Dec 2016
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
Arizona State University (ASU) - W.P. Carey School of Business, Temple University - Department of Management Information Systems and Arizona State University (ASU) - Department of Information Systems
Downloads 36 (298,107)

Abstract:

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Consumer surplus, online markets for IT services, surprise utility, expectation confirmation theory

15.

Determinants of Open Contest Participation in Online Labor Markets

Fox School of Business Research Paper No. 15-074
Number of pages: 35 Posted: 16 Oct 2014 Last Revised: 17 Dec 2016
Pei-Yu Chen, Paul A. Pavlou and Yang Yang
Arizona State University (ASU) - Department of Information Systems, Temple University - Department of Management Information Systems and Harbin Institute of Technology - School of Management
Downloads 17 (302,939)

Abstract:

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open contests, contest performance, online labor markets, crowdsourcing, feedback

16.

Does Housing Make I.T. Boom? The Collateral Channel, Information Technology, and Skilled Labor

Number of pages: 35 Posted: 06 Sep 2017
Stanford University, Department of Economics, Students, Arizona State University (ASU) - Department of Information Systems and Arizona State University (ASU) - Department of Information Systems
Downloads 0 (458,413)

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Housing prices, information technology, collateral channel, skill bias

17.

Social Media Integration and E-Commerce Platform Performance: A Randomized Field Experiment

Number of pages: 37 Posted: 19 May 2017
Arizona State University (ASU) - W.P. Carey School of Business, University of Southern California - Marshall School of Business, Arizona State University (ASU) - Department of Information Systems and Collage.com
Downloads 0 (197,953)

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Social media integration, e-commerce, randomized field experiment

18.

The Value of Multi-Dimensional Rating Systems: Evidence from a Natural Experiment and Randomized Experiments

Management Science, Forthcoming
Number of pages: 41 Posted: 11 May 2017 Last Revised: 13 May 2017
Pei-Yu Chen, Yili Hong and Ying Liu
Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - W.P. Carey School of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 0 (151,503)

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multi-dimensional rating systems, natural experiment, difference-in-difference, multi-method research, product quality, consumer preference, rating informativeness, priming effect