Pei-Yu Chen

Arizona State University (ASU) - Department of Information Systems

Associate Professor

Tempe, AZ

United States

SCHOLARLY PAPERS

24

DOWNLOADS
Rank 6,859

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Top 6,859

in Total Papers Downloads

9,330

SSRN CITATIONS
Rank 14,768

SSRN RANKINGS

Top 14,768

in Total Papers Citations

28

CROSSREF CITATIONS

49

Scholarly Papers (24)

1.

All Reviews are Not Created Equal: The Disaggregate Impact of Reviews and Reviewers at Amazon.Com

Number of pages: 31 Posted: 20 Jul 2006 Last Revised: 03 Aug 2014
Arizona State University (ASU) - Department of Information Systems, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 3,403 (4,865)
Citation 72

Abstract:

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electronic commerce, recommendation system, digital word-of-mouth, econometrics

2.

An Economic Analysis of Online Product Reviews and Ratings

Number of pages: 34 Posted: 22 Oct 2007 Last Revised: 16 Feb 2016
Baojun Jiang and Pei-Yu Chen
Washington University in Saint Louis - John M. Olin Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 820 (43,172)
Citation 4

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consumer reviews, online rating, online word-of-mouth

3.

Does Collaborative Filtering Technology Impact Sales? Empirical Evidence from Amazon.Com

Number of pages: 33 Posted: 26 Jul 2007
Pei-Yu Chen and Shin-yi Wu
Arizona State University (ASU) - Department of Information Systems and Nanyang Business School, Nanyang Technological University
Downloads 809 (43,925)
Citation 6

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collaborative filtering technology, recommendation systems, feedback mechanisms, digital Word-of-Mouth, search costs

4.

Software Licensing: Pay-Per-Use versus Perpetual

Number of pages: 34 Posted: 01 Feb 2008 Last Revised: 21 Apr 2015
Washington University in Saint Louis - John M. Olin Business School, Arizona State University (ASU) - Department of Information Systems and Carnegie Mellon University - David A. Tepper School of Business
Downloads 627 (61,426)
Citation 13

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software pricing, piracy, network effect, licensing innovation, pay-per-use, usage based pricing, software licensing, perpetual licensing

5.

Measuring Product Type and Purchase Uncertainty with Online Product Ratings: A Theoretical Model and Empirical Application

Information Systems Research, Forthcoming
Number of pages: 43 Posted: 10 Apr 2014 Last Revised: 19 May 2021
Pei-Yu Chen, Lorin M. Hitt, Yili Hong and Shinyi Wu
Arizona State University (ASU) - Department of Information Systems, University of Pennsylvania - Operations & Information Management Department, University of Miami Herbert Business School and Arizona State University (ASU)
Downloads 452 (91,931)

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product type, search goods, experience goods, product differentiation, online product ratings, consumer reviews, data-driven approach

6.

Social Media Integration and E-Commerce Platform Performance: A Randomized Field Experiment

Number of pages: 37 Posted: 19 May 2017
Ni Huang, Tianshu Sun, Pei-Yu Chen and Joseph Golden
Miami Herbert Business School, University of Miami, University of Southern California - Marshall School of Business, Arizona State University (ASU) - Department of Information Systems and Collage.com
Downloads 416 (101,222)
Citation 1

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Social media integration, e-commerce, randomized field experiment

7.

The Value of Multi-Dimensional Rating Systems: Evidence from a Natural Experiment and Randomized Experiments

Management Science, Forthcoming
Number of pages: 41 Posted: 11 May 2017 Last Revised: 13 May 2017
Pei-Yu Chen, Yili Hong and Ying Liu
Arizona State University (ASU) - Department of Information Systems, University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 314 (138,074)
Citation 12

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multi-dimensional rating systems, natural experiment, difference-in-difference, multi-method research, product quality, consumer preference, rating informativeness, priming effect

8.

On Software Diversification, Correlated Failures and Risk Management

Number of pages: 38 Posted: 06 Jun 2006
Pei-Yu Chen, Gaurav Kataria and Ramayya Krishnan
Arizona State University (ASU) - Department of Information Systems, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 282 (154,421)
Citation 4

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9.

The Spillover Effects of Health IT Investments on Regional Health Care Costs

Management Science (Forthcoming), Fox School of Business Research Paper No. 14-028
Number of pages: 40 Posted: 08 Apr 2014 Last Revised: 11 Jan 2017
Hilal Atasoy, Pei-Yu Chen and Kartik K. Ganju
Rutgers Business School - Rutgers University, Arizona State University (ASU) - Department of Information Systems and McGill University
Downloads 237 (183,332)
Citation 13

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Network externality, spillover effects, health IT, electronic medical record, IT productivity

10.

Value of Multi-Dimensional Rating Systems: An Information Transfer View

Liu, Y., P-y Chen and Y. Hong (2014), “The Value of Multi-dimensional Online Rating Systems: An Information Transfer View”, Proceedings of the 35th International Conference on Information Systems (ICIS), Auckland, New Zealand.
Number of pages: 18 Posted: 14 Nov 2014
Ying Liu, Pei-Yu Chen and Yili Hong
Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - Department of Information Systems and University of Miami Herbert Business School
Downloads 232 (187,180)

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multi-dimensional rating system, WOM performance, natural experiment, difference-in-difference

11.

Measuring Product Type with Dynamics of Online Product Review Variances: A Theoretical Model and the Empirical Applications

NET Institute Working Paper No. 14-03
Number of pages: 39 Posted: 09 Oct 2014
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
University of Miami Herbert Business School, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 225 (192,669)
Citation 4

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product type, online product reviews, user-generated content, data-driven approach

12.

Combating Procrastination on MOOCs via Optimal Calls-to-Action

Forthcoming at Information Systems Research, HEC Paris Research Paper No. MOSI-2020-1395
Number of pages: 35 Posted: 27 Oct 2020 Last Revised: 02 Nov 2020
Miami Herbert Business School, University of Miami, Tsinghua University School of Economics and Management, Boston University - Questrom School of Business, HEC Paris - Information Systems and Operations Management and Arizona State University (ASU) - Department of Information Systems
Downloads 221 (196,085)

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MOOCs, online learning management systems, calls-to-action, procrastination, randomized field experiment

13.

Measuring Product Type With Dynamics of Online Product Review Variance

Implications for Research and Practice, Proceedings of the 33rd International Conference on Information Systems (ICIS), Orlando, FL, 2012
Number of pages: 18 Posted: 21 Aug 2012 Last Revised: 17 Mar 2013
Yili Hong, Pei-Yu Chen and Lorin M. Hitt
University of Miami Herbert Business School, Arizona State University (ASU) - Department of Information Systems and University of Pennsylvania - Operations & Information Management Department
Downloads 205 (210,169)

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Online Product Reviews, Product Type, Law of Large Numbers, Information Content, Product Quality, Business Analytics

14.

Impacts of Patient Characteristics and Care Fragmentation on the Value of HIEs

Fox School of Business Research Paper No. 18-035
Number of pages: 45 Posted: 21 Jun 2018 Last Revised: 18 Feb 2021
Hilal Atasoy, Emre M Demirezen and Pei-Yu Chen
Rutgers Business School - Rutgers University, University of Florida - Information Systems and Operations Management and Arizona State University (ASU) - Department of Information Systems
Downloads 152 (271,406)
Citation 2

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Health IT, health information exchange, care coordination, chronic disease management, care fragmentation

15.

Determinants of Open Contest Participation in Online Labor Markets

Fox School of Business Research Paper No. 15-074
Number of pages: 35 Posted: 16 Oct 2014 Last Revised: 17 Dec 2016
Pei-Yu Chen, Paul A. Pavlou and Yang Yang
Arizona State University (ASU) - Department of Information Systems, University of Houston - C.T. Bauer College of Business and Harbin Institute of Technology - School of Management
Downloads 138 (293,036)
Citation 2

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open contests, contest performance, online labor markets, crowdsourcing, feedback

16.

The Value of Multi-Dimensional Rating System: An Information Transfer View

Number of pages: 32 Posted: 11 Nov 2014
Ying Liu, Pei-Yu Chen and Yili Hong
Arizona State University (ASU) - Department of Information Systems, Arizona State University (ASU) - Department of Information Systems and University of Miami Herbert Business School
Downloads 102 (363,609)
Citation 4

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multi-dimensional rating system, WOM performance, natural experiment, difference-in-difference

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Number of pages: 48 Posted: 24 Dec 2011
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
University of Miami Herbert Business School, University of Houston - C.T. Bauer College of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 65 (478,490)
Citation 2

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Consumer Surplus (CS), Global E-Markets for Services, Services Outsourcing, Expectation Confirmation Theory

Quality-Adjusted Consumer Surplus for Markets with Asymmetric Information

Workshop on Information Systems Economics (WISE), Shanghai, China, December 7-9, 2011
Number of pages: 48 Posted: 18 Jan 2014
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
University of Miami Herbert Business School, University of Houston - C.T. Bauer College of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 36 (624,506)

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Consumer Surplus (CS), Global E-Markets for Services, Services Outsourcing, Expectation Confirmation Theory

18.

Network Effects and Switching Costs in the Market for Routers and Switches

NET Institute Working Paper No. 03-3
Number of pages: 37 Posted: 14 Nov 2004
Chris Forman and Pei-Yu Chen
Cornell University - Charles H. Dyson School of Applied Economics and Management and Arizona State University (ASU) - Department of Information Systems
Downloads 101 (366,013)
Citation 5

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19.

Evaluating the Efficacy of Platform-Imposed Application Costs for Managing Congestion in Online Matching Markets

Number of pages: 54 Posted: 14 Dec 2021
Arizona State University (ASU), Miami Herbert Business School, University of Miami, Boston University - Questrom School of Business, University of Miami Herbert Business School and Arizona State University (ASU) - Department of Information Systems
Downloads 100 (370,785)

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matching platforms, frivolous bidding, market congestion, application costs, quasi-experiment

20.

The Screening Role of Auction Design Parameters in Online Service Outsourcing Platforms

Information Systems Research, forthcoming
Number of pages: 41 Posted: 01 May 2018 Last Revised: 01 Aug 2022
University of Connecticut - School of Business, University of Miami Herbert Business School, Arizona State University (ASU) - Department of Information Systems and Arizona State University (ASU) - Department of Information Systems
Downloads 92 (388,107)
Citation 1

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auction design, auction duration, item description, bidder entry, screening, outsourcing

21.

Quality-Adjusted Consumer Surplus: Measurement, Effects, and Determinants in Online Markets

Fox School of Business Research Paper No. 15-049
Number of pages: 40 Posted: 01 Nov 2014 Last Revised: 16 Dec 2016
Yili Hong, Paul A. Pavlou and Pei-Yu Chen
University of Miami Herbert Business School, University of Houston - C.T. Bauer College of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 86 (404,494)

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Consumer surplus, online markets for IT services, surprise utility, expectation confirmation theory

22.

Does Housing Make I.T. Boom? The Collateral Channel, Information Technology, and Skilled Labor

Number of pages: 35 Posted: 06 Sep 2017
Christos Makridis, Pei-Yu Chen and Bin Gu
Stanford University, Arizona State University (ASU) - Department of Information Systems and Boston University - Department of Management Information Systems
Downloads 70 (454,474)

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Housing prices, information technology, collateral channel, skill bias

23.

Local vs. Social: How Social Information Intensity Shapes Preventive Behavior in the Context of COVID-19

Number of pages: 48 Posted: 29 Apr 2022
Jingbo Hou, Chen Liang and Pei-Yu Chen
Arizona State University (ASU), University of Connecticut - School of Business and Arizona State University (ASU) - Department of Information Systems
Downloads 60 (491,244)

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social media, social connectivity, Twitter, content analysis, COVID-19, preventive behavior

24.

Does Telework Reduce Unequal Impacts of the COVID-19 Disaster on Job Losses Across Genders?

Number of pages: 69 Posted: 23 Feb 2022
Jingbo Hou, Chen Liang, Pei-Yu Chen and Bin Gu
Arizona State University (ASU), University of Connecticut - School of Business, Arizona State University (ASU) - Department of Information Systems and Boston University - Department of Management Information Systems
Downloads 85

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disaster management, COVID-19, telework, gender inequality, unemployment