Yang Wang

Temple University

Philadelphia, PA 19122

United States

  • Temple University

SCHOLARLY PAPERS

5

DOWNLOADS

218

SSRN CITATIONS

1

CROSSREF CITATIONS

1

Scholarly Papers (5)

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1.

Do Online Reviews Improve Product Quality? Evidence from Hotel Reviews on Travel Sites.

Downloads 144 (216,547)

Do Online Reviews Improve Product Quality? Evidence from Hotel Reviews on Travel Sites.

Number of pages: 36 Posted: 03 Sep 2018 Last Revised: 09 Feb 2020
Yang Wang, Alexander Chaudhry and Amit Pazgal
Temple University, Texas Tech University - Area of Marketing and Rice University
Downloads 144 (217,055)
Citation 2

Abstract:

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online reviews, product quality, hotel markets, geographic clustering

Do Online Reviews Improve Product Quality? Evidence from Hotel Reviews on Travel Sites

Posted: 31 Jan 2020
Yang Wang, Alexander Chaudhry and Amit Pazgal
Temple University, Texas Tech University - Area of Marketing and Rice University

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online reviews, product quality, hotel markets, geographic clustering

2.

Too Little or Too Much Seller Assortment: The Effects on Buyers’ Purchase Probabilities in a Food Sharing Platform

Number of pages: 57 Posted: 12 Dec 2019
Yang Wang, Xueming Luo and Zhijie Lin
Temple University, Temple University and Tsinghua University - School of Economics and Management
Downloads 43 (440,789)

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assortment size, choice overload, search costs, sharing economy, two-sided platform

3.

Nowcasting in Chatbot Design: Leveraging Service Journey Patterns to Improve User Satisfaction

Number of pages: 52 Posted: 21 May 2020
Yang Wang, Yuran Wang, Xueming Luo and xiao yi wang
Temple University, Zhejiang University - School of Management, Temple University and affiliation not provided to SSRN
Downloads 31 (493,617)

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design science, chat-bot, RDD, computer human interaction, machine learning

4.

When and How Managers' Responses to Online Reviews Affect Subsequent Reviews

Journal of Marketing Research: April 2018, Vol. 55, No. 2, pp. 163-177.
Posted: 31 Aug 2016 Last Revised: 06 Dec 2019
Yang Wang and Alexander Chaudhry
Temple University and Texas Tech University - Area of Marketing

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Online Reviews, Manager Response, Causal Inference, Topic Analysis

5.

(Sub)Optimality of Dynamic Pricing Decisions in a Competitive Oligopoly

Posted: 03 Nov 2014 Last Revised: 25 Aug 2018
Yang Wang
Temple University

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Revenue Management, Dynamic Pricing, Online Reviews, Competitive Pricing, Dynamic Programming, 3SLS.