Yang Wang

Fox School of Business, Temple University

Philadelphia, PA 19122

United States

http://yangwangresearch.com

  • Fox School of Business, Temple University

SCHOLARLY PAPERS

7

DOWNLOADS

905

SSRN CITATIONS

0

CROSSREF CITATIONS

6

Scholarly Papers (7)

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1.

Nowcasting in Chatbot Design: Leveraging Service Journey Patterns to Improve User Satisfaction

Number of pages: 52 Posted: 21 May 2020
Yang Wang, Yuran Wang, Xueming Luo and xiao yi wang
Fox School of Business, Temple University, Zhejiang University - School of Management, Temple University and affiliation not provided to SSRN
Downloads 251 (166,441)

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design science, chat-bot, RDD, computer human interaction, machine learning

2.

Do Online Reviews Improve Product Quality? Evidence from Hotel Reviews on Travel Sites.

Downloads 244 (170,994)
Citation 3

Do Online Reviews Improve Product Quality? Evidence from Hotel Reviews on Travel Sites.

Number of pages: 36 Posted: 03 Sep 2018 Last Revised: 01 Jul 2020
Yang Wang, Alexander Chaudhry and Amit Pazgal
Fox School of Business, Temple University, Texas Tech University - Area of Marketing and Rice University
Downloads 211 (195,981)
Citation 3

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online reviews, product quality, hotel markets, geographic clustering

Do Online Reviews Improve Product Quality? Evidence from Hotel Reviews on Travel Sites

Number of pages: 47 Posted: 31 Jan 2020 Last Revised: 02 Nov 2020
Yang Wang, Alexander Chaudhry and Amit Pazgal
Fox School of Business, Temple University, Texas Tech University - Area of Marketing and Rice University
Downloads 33 (611,543)
Citation 3

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online reviews, product quality, hotel markets, geographic clustering

3.

Crowdedness as the Missing Link between Shelter-In-Place and the Spread of COVID-19

Number of pages: 35 Posted: 01 Jul 2020 Last Revised: 11 Feb 2021
Yang Wang, Han Chen, Van Ngo and Xueming Luo
Fox School of Business, Temple University, Fox School of Business, Temple University, Rice University - Department of Economics and Temple University
Downloads 181 (225,198)

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COVID-19, Coronavirus, social distancing, shelter in place, causal inference, econometrics

4.

How Support for Black Lives Matter Impacts Consumer Responses on Social Media

Marketing Science, Forthcoming, Fox School of Business Research Paper
Number of pages: 27 Posted: 04 May 2022 Last Revised: 11 May 2022
Yang Wang, Marco Qin, Xueming Luo and Yu Kou
Fox School of Business, Temple University, Fox School of Business, Temple University, Temple University and Fox School of Business, Temple University
Downloads 116 (332,105)

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Black Lives Matter (BLM), social media, brand management, causal inference, Machine Learning

5.

Too Little or Too Much Seller Assortment: The Effects on Buyers’ Purchase Probabilities in a Food Sharing Platform

Number of pages: 57 Posted: 12 Dec 2019
Yang Wang, Xueming Luo and Zhijie Lin
Fox School of Business, Temple University, Temple University and Tsinghua University - School of Economics and Management
Downloads 113 (325,922)

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assortment size, choice overload, search costs, sharing economy, two-sided platform

6.

When and How Managers' Responses to Online Reviews Affect Subsequent Reviews

Journal of Marketing Research: April 2018, Vol. 55, No. 2, pp. 163-177.
Posted: 31 Aug 2016 Last Revised: 06 Dec 2019
Yang Wang and Alexander Chaudhry
Fox School of Business, Temple University and Texas Tech University - Area of Marketing

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Online Reviews, Manager Response, Causal Inference, Topic Analysis

7.

(Sub)Optimality of Dynamic Pricing Decisions in a Competitive Oligopoly

Posted: 03 Nov 2014 Last Revised: 25 Aug 2018
Yang Wang
Fox School of Business, Temple University

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Revenue Management, Dynamic Pricing, Online Reviews, Competitive Pricing, Dynamic Programming, 3SLS.