Jonathan R. Clark

Pennsylvania State University

Pennsylvania State University

University Park

State College, PA 16802

United States

SCHOLARLY PAPERS

2

DOWNLOADS

160

SSRN CITATIONS
Rank 27,821

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Top 27,821

in Total Papers Citations

11

CROSSREF CITATIONS

21

Scholarly Papers (2)

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 11-057
Number of pages: 41 Posted: 07 Dec 2010 Last Revised: 17 Jan 2013
Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
Pennsylvania State University, Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 123 (329,111)

Abstract:

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Customer specificity, Experience, Healthcare, Learning, Outsourcing

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

NBER Working Paper No. w18723
Number of pages: 41 Posted: 18 Jan 2013 Last Revised: 29 Aug 2022
Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
Pennsylvania State University, Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 16 (796,425)
Citation 4

Abstract:

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2.

Broadening Focus: Spillovers, Complementarities and Specialization in the Hospital Industry

NBER Working Paper No. w16937
Number of pages: 38 Posted: 11 Apr 2011 Last Revised: 13 Oct 2022
Jonathan R. Clark and Robert S. Huckman
Pennsylvania State University and Harvard Business School
Downloads 21 (726,061)
Citation 3

Abstract:

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