Jonathan R. Clark

Pennsylvania State University

Pennsylvania State University

University Park

State College, PA 16802

United States

SCHOLARLY PAPERS

2

DOWNLOADS

141

SSRN CITATIONS
Rank 27,497

SSRN RANKINGS

Top 27,497

in Total Papers Citations

4

CROSSREF CITATIONS

21

Scholarly Papers (2)

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 11-057
Number of pages: 41 Posted: 07 Dec 2010 Last Revised: 17 Jan 2013
Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
Pennsylvania State University, Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 115 (247,457)

Abstract:

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Customer specificity, Experience, Healthcare, Learning, Outsourcing

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

NBER Working Paper No. w18723
Number of pages: 41 Posted: 18 Jan 2013 Last Revised: 16 Oct 2014
Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
Pennsylvania State University, Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 10 (621,518)
Citation 2

Abstract:

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2.

Broadening Focus: Spillovers, Complementarities and Specialization in the Hospital Industry

NBER Working Paper No. w16937
Number of pages: 38 Posted: 11 Apr 2011 Last Revised: 15 Apr 2011
Jonathan R. Clark and Robert S. Huckman
Pennsylvania State University and Harvard Business School
Downloads 16 (558,211)

Abstract:

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