Michael Rosemann

Queensland University of Technology

2 George Street

Brisbane, Queensland 4000

Australia

SCHOLARLY PAPERS

3

DOWNLOADS

237

SSRN CITATIONS

0

CROSSREF CITATIONS

4

Scholarly Papers (3)

1.

Evaluation of Workflow Management Systems - A Meta Model Approach

Australian Journal of Information Systems 6 (1998) 1, pp. 103-116
Number of pages: 20 Posted: 17 Nov 2012
Michael Rosemann and Michael zur Muehlen
Queensland University of Technology and Stevens Institute of Technology - School of Business
Downloads 162 (192,367)

Abstract:

Loading...

Workflow, Meta Model, BPM

2.

Quality Management in Service Ecosystems

Information Systems and e-Business Management, Vol. 7, No. 2, pp. 199-221, 2009
Number of pages: 20 Posted: 29 Jan 2011
Northeastern University - D’Amore-McKim School of Business, Technische Universität München - Information Systems Group, Queensland University of Technology and Technische Universität München (TUM)
Downloads 51 (403,446)

Abstract:

Loading...

Quality management, reference model, service ecosystem, quality of service, Web service, service level management, requirements engineering

3.

Customer-to-Customer (C2C) Connectedness in Services – Unlocking a New Source of Value Co-Creation

Number of pages: 28 Posted: 30 Jan 2018
Sabine Brunswicker and Michael Rosemann
Purdue University - Research Center for Open Digital Innovation (RCODI) and Queensland University of Technology
Downloads 24 (522,763)

Abstract:

Loading...

digital customer networks, value co-creation, service-dominant logic, social media, complementary service asset