Dokyun Lee

Boston University - Questrom School of Business

Kelli Questrom Associate Professor of Management

595 Commonwealth Avenue

Boston, MA MA 02215

United States

SCHOLARLY PAPERS

17

DOWNLOADS
Rank 1,285

SSRN RANKINGS

Top 1,285

in Total Papers Downloads

30,833

SSRN CITATIONS
Rank 10,890

SSRN RANKINGS

Top 10,890

in Total Papers Citations

87

CROSSREF CITATIONS

25

Ideas:
“  Economics of Unstructured Data, Interpretable Machine Learning for Business and Society, Unintended Consequence of Machine Learning.  ”

Scholarly Papers (17)

1.

Advertising Content and Consumer Engagement on Social Media: Evidence from Facebook

Management Science, Accepted and Forthcoming
Number of pages: 57 Posted: 26 Sep 2013 Last Revised: 07 Mar 2018
Boston University - Questrom School of Business, University of Pennsylvania - Operations & Information Management Department and Stanford University - Graduate School of Business
Downloads 8,899 (913)
Citation 25

Abstract:

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consumer engagement, social media, advertising content, content engineering, marketing communication, large-scale data, natural language processing, machine learning, selection, Facebook, EdgeRank, content engineering, text mining

2.

What Makes a Good Image? Airbnb Demand Analytics Leveraging Interpretable Image Features

Number of pages: 75 Posted: 31 May 2017 Last Revised: 02 Jul 2021
Harvard University - Business School (HBS), Boston University - Questrom School of Business, Carnegie Mellon University - David A. Tepper School of Business and Carnegie Mellon University - David A. Tepper School of Business
Downloads 6,133 (1,751)
Citation 22

Abstract:

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sharing economy, Airbnb, property demand, computer vision, deep learning, image feature extraction, content engineering

3.

Focused Concept Miner (FCM): Interpretable Deep Learning for Text Exploration

Number of pages: 52 Posted: 21 Dec 2018 Last Revised: 29 Jun 2022
Dokyun Lee, Emaad Manzoor and Zhaoqi Cheng
Boston University - Questrom School of Business, Carnegie Mellon University, Students and Boston University - Questrom School of Business
Downloads 4,633 (2,814)
Citation 6

Abstract:

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Interpretable Machine Learning, Deep Learning, Text Mining, Automatic Concept Extraction, Coherence, Transparent Algorithm, Augmented Hypothesis Development, XAI

4.

Will the Global Village Fracture into Tribes: Recommender Systems and Their Effects on Consumers

Management Science, Vol. 60, No. 4, pp. 805-823, April 2014
Number of pages: 33 Posted: 31 Dec 2008 Last Revised: 05 Aug 2015
University of Pennsylvania - Operations & Information Management Department, University of Pennsylvania - The Wharton School, Boston University - Questrom School of Business and University of Pennsylvania - Statistics Department
Downloads 3,977 (3,652)
Citation 23

Abstract:

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recommender systems, collaborative filtering, fragmentation, personalization, long tail

5.

How Do Recommender Systems Affect Sales Diversity? A Cross-Category Investigation via Randomized Field Experiment

Forthcoming at Information Systems Research
Number of pages: 44 Posted: 07 Oct 2016 Last Revised: 10 Sep 2021
Dokyun Lee and Kartik Hosanagar
Boston University - Questrom School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 1,456 (18,531)
Citation 22

Abstract:

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E-Commerce, Personalization, Recommender systems, Sales volume, Sales diversity, Consumer purchase behavior, Collaborative filtering, Gini coefficient

6.

How Do Product Attributes and Reviews Moderate the Impact of Recommender Systems Through Purchase Stages?

Lee, Dokyun, and Kartik Hosanagar. "How Do Product Attributes and Reviews Moderate the Impact of Recommender Systems Through Purchase Stages?." Management Science 67.1 (2021): 524-546.
Number of pages: 45 Posted: 08 Oct 2018 Last Revised: 02 Sep 2021
Dokyun Lee and Kartik Hosanagar
Boston University - Questrom School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 1,244 (23,498)
Citation 2

Abstract:

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E-commerce, Personalization, Recommender Systems, Product Attributes, Consumer Reviews, Awareness, Salience, Purchase Journey

7.

Large-Scale Cross-Category Analysis of Consumer Review Content and Sales Conversion Leveraging Deep Learning

NET Institute Working Paper No. 16-09
Number of pages: 84 Posted: 11 Oct 2016 Last Revised: 12 Jul 2019
Xiao Liu, Dokyun Lee and Kannan Srinivasan
New York University (NYU) - Leonard N. Stern School of Business, Boston University - Questrom School of Business and Carnegie Mellon University
Downloads 788 (44,756)
Citation 12

Abstract:

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Consumer Purchase Journey, Product Reviews, Review Content, Deep Learn- ing, Content Engineering, Economic Impact of Text

8.

Demand Interactions in Sharing Economies: Evidence from a Natural Experiment Involving Airbnb and Uber/Lyft

Number of pages: 51 Posted: 23 Feb 2018 Last Revised: 01 Feb 2022
Harvard University - Business School (HBS), Boston University - Questrom School of Business, Carnegie Mellon University - David A. Tepper School of Business and Carnegie Mellon University - David A. Tepper School of Business
Downloads 702 (52,226)
Citation 4

Abstract:

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sharing economy, Airbnb, Uber, Lyft, sharing effects, natural experiment, geographic demand dispersion, transportation cost

9.

Good Explanation for Algorithmic Transparency

Number of pages: 31 Posted: 07 Jan 2020 Last Revised: 21 Oct 2020
Joy Lu, Dokyun Lee, Tae Wan Kim and David Danks
Carnegie Mellon University, Tepper School of Business, Boston University - Questrom School of Business, Carnegie Mellon University - David A. Tepper School of Business and Carnegie Mellon University
Downloads 687 (53,940)
Citation 4

Abstract:

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explainable AI, interpretable AI, lab experiments

10.

How Do Peer Awards Motivate Creative Content? Experimental Evidence from Reddit

Number of pages: 58 Posted: 17 Nov 2020 Last Revised: 04 Jan 2021
Boston University - Questrom School of Business, University of Wisconsin - Madison - Department of Operations and Information Management, University of Miami Herbert Business School and Boston University - Questrom School of Business
Downloads 484 (83,400)
Citation 1

Abstract:

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Peer awards, user-generated content, novelty, Reddit, text-mining, field experiment

11.

InnoVAE: Generative AI for Understanding Patents and Innovation

Number of pages: 50 Posted: 13 Apr 2022
Zhaoqi Cheng, Dokyun Lee and Prasanna Tambe
Boston University - Questrom School of Business, Boston University - Questrom School of Business and Wharton School, U. Pennsylvania
Downloads 406 (102,397)

Abstract:

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Patents, Creativity, Generative AI, Artificial Intelligence, Variational Autoencoder, Innovation Space, Disentangled Representation Learning, Invention of a Method of Invention, Interpretability

12.

Peer Awards Increase User Content Generation but Reduce Content Novelty

Number of pages: 46 Posted: 17 Oct 2019
Boston University - Questrom School of Business, University of Wisconsin - Madison - Department of Operations and Information Management, University of Miami Herbert Business School and Boston University - Questrom School of Business
Downloads 344 (123,427)
Citation 5

Abstract:

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Peer awards, user-generated content, novelty, Reddit, text-mining, field experiment

13.

Soul and Machine (Learning)

NYU Stern School of Business
Number of pages: 17 Posted: 24 Sep 2019 Last Revised: 26 Aug 2020
Marshall School of Business, University of Southern California, MIT Sloan School of Management, New York University (NYU) - Leonard N. Stern School of Business, Harvard University - Business School (HBS), Yale School of Management, Duke University, Fuqua School of Business, Boston University - Questrom School of Business, Amazon, University of Michigan, Stephen M. Ross School of Business, University of Michigan, Stephen M. Ross School of BusinessUniversity of Pennsylvania - Marketing Department, Kellogg School of Management, Northwestern University, affiliation not provided to SSRN and University of Washington
Downloads 290 (148,364)
Citation 1

Abstract:

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Machine learning, marketing

14.

Deep Learning, Text, and Patent Valuation

Number of pages: 42 Posted: 28 Feb 2021
National Tsing Hua University - Department of Quantitative Finance, Boston University - Questrom School of Business, Wharton School, U. Pennsylvania and University of Pennsylvania - Management Department
Downloads 276 (155,321)

Abstract:

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patent value; deep learning; natural language processing

15.

Micro-Giving: On the Use of Mobile Devices and Monetary Subsidies in Charitable Giving

Number of pages: 39 Posted: 02 Dec 2018
Dongwon Lee, Anandasivam Gopal and Dokyun Lee
HKUST Business School, Nanyang Business School and Boston University - Questrom School of Business
Downloads 205 (206,960)
Citation 1

Abstract:

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Mobile Devices; Mobile Apps; Cause Marketing; Push Notifications; Monetary Incentives; Matching; Rebates; Intertemporal Choice; Field Experiments

16.

Interpretable Deep Learning Approach to Churn Management

Number of pages: 44 Posted: 14 Dec 2021
Daehwan Ahn, Dokyun Lee and Kartik Hosanagar
University of Pennsylvania - Operations & Information Management Department, Boston University - Questrom School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 171 (243,652)

Abstract:

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Survival Analysis, Deep Learning, Interpretability, Churn Management, XAI, Interpretable Machine Learning

17.

Modeling Lengthy Behavioral Log Data for Customer Churn Management: A Representation Learning Approach

Number of pages: 50 Posted: 23 Nov 2021
Daehwan Ahn, Dokyun Lee and Kartik Hosanagar
University of Pennsylvania - Operations & Information Management Department, Boston University - Questrom School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 138 (288,524)

Abstract:

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Churn, Customer Log Data, Lengthy Log, Deep Learning, Sequence Embedding, CLV