Dokyun Lee

Boston University - Questrom School of Business

Kelli Questrom Associate Professor of Management

595 Commonwealth Avenue

Boston, MA MA 02215

United States

  • Boston University - Questrom School of Business

SCHOLARLY PAPERS

16

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27,823

SSRN CITATIONS
Rank 11,285

SSRN RANKINGS

Top 11,285

in Total Papers Citations

86

CROSSREF CITATIONS

22

Ideas:
“  Economics of Unstructured Data, Interpretable Machine Learning for Business and Society, Unintended Consequence of Machine Learning.  ”

  • Boston University - Questrom School of Business

Scholarly Papers (16)

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1.

Advertising Content and Consumer Engagement on Social Media: Evidence from Facebook

Management Science, Accepted and Forthcoming
Number of pages: 57 Posted: 26 Sep 2013 Last Revised: 07 Mar 2018
Dokyun Lee, Kartik Hosanagar and Harikesh Nair
Boston University - Questrom School of Business, University of Pennsylvania - Operations & Information Management Department and Stanford University - Graduate School of Business
Downloads 8,707 (843)
Citation 24

Abstract:

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consumer engagement, social media, advertising content, content engineering, marketing communication, large-scale data, natural language processing, machine learning, selection, Facebook, EdgeRank, content engineering, text mining

2.

What Makes a Good Image? Airbnb Demand Analytics Leveraging Interpretable Image Features

Number of pages: 75 Posted: 31 May 2017 Last Revised: 02 Jul 2021
Shunyuan Zhang, Shunyuan Zhang, Dokyun Lee, Param Vir Singh and Kannan Srinivasan
Harvard UniversityHarvard University - Business School (HBS), Boston University - Questrom School of Business, Carnegie Mellon University - David A. Tepper School of Business and Carnegie Mellon University - David A. Tepper School of Business
Downloads 5,377 (1,937)
Citation 21

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sharing economy, Airbnb, property demand, computer vision, deep learning, image feature extraction, content engineering

3.

Focused Concept Miner (FCM): Interpretable Deep Learning for Text Exploration

Number of pages: 45 Posted: 21 Dec 2018 Last Revised: 23 Sep 2020
Dokyun Lee, Emaad Manzoor and Zhaoqi Cheng
Boston University - Questrom School of Business, Carnegie Mellon University, Students and Boston University - Questrom School of Business
Downloads 4,521 (2,638)
Citation 5

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Interpretable Machine Learning, Deep Learning, Text Mining, Automatic Concept Extraction, Coherence, Transparent Algorithm, Augmented Hypothesis Development, XAI

4.

Will the Global Village Fracture into Tribes: Recommender Systems and Their Effects on Consumers

Management Science, Vol. 60, No. 4, pp. 805-823, April 2014
Number of pages: 33 Posted: 31 Dec 2008 Last Revised: 05 Aug 2015
Kartik Hosanagar, Daniel M. Fleder, Dokyun Lee and Andreas Buja
University of Pennsylvania - Operations & Information Management Department, University of Pennsylvania - The Wharton School, Boston University - Questrom School of Business and University of Pennsylvania - Statistics Department
Downloads 3,927 (3,383)
Citation 23

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recommender systems, collaborative filtering, fragmentation, personalization, long tail

5.

How Do Recommender Systems Affect Sales Diversity? A Cross-Category Investigation via Randomized Field Experiment

Forthcoming at Information Systems Research
Number of pages: 44 Posted: 07 Oct 2016 Last Revised: 10 Sep 2021
Dokyun Lee and Kartik Hosanagar
Boston University - Questrom School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 1,412 (17,804)
Citation 22

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E-Commerce, Personalization, Recommender systems, Sales volume, Sales diversity, Consumer purchase behavior, Collaborative filtering, Gini coefficient

6.

How Do Product Attributes and Reviews Moderate the Impact of Recommender Systems Through Purchase Stages?

Lee, Dokyun, and Kartik Hosanagar. "How Do Product Attributes and Reviews Moderate the Impact of Recommender Systems Through Purchase Stages?." Management Science 67.1 (2021): 524-546.
Number of pages: 45 Posted: 08 Oct 2018 Last Revised: 02 Sep 2021
Dokyun Lee and Kartik Hosanagar
Boston University - Questrom School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 1,205 (22,558)
Citation 2

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E-commerce, Personalization, Recommender Systems, Product Attributes, Consumer Reviews, Awareness, Salience, Purchase Journey

7.

Large-Scale Cross-Category Analysis of Consumer Review Content and Sales Conversion Leveraging Deep Learning

NET Institute Working Paper No. 16-09
Number of pages: 84 Posted: 11 Oct 2016 Last Revised: 12 Jul 2019
Xiao Liu, Dokyun Lee and Kannan Srinivasan
New York University (NYU) - Leonard N. Stern School of Business, Boston University - Questrom School of Business and Carnegie Mellon University
Downloads 760 (43,401)
Citation 12

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Consumer Purchase Journey, Product Reviews, Review Content, Deep Learn- ing, Content Engineering, Economic Impact of Text

8.

Good Explanation for Algorithmic Transparency

Number of pages: 31 Posted: 07 Jan 2020 Last Revised: 21 Oct 2020
Joy Lu, Dokyun Lee, Tae Wan Kim and David Danks
Carnegie Mellon University, Tepper School of Business, Boston University - Questrom School of Business, Carnegie Mellon University - David A. Tepper School of Business and Carnegie Mellon University
Downloads 520 (70,601)
Citation 3

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explainable AI, interpretable AI, lab experiments

9.

How Do Peer Awards Motivate Creative Content? Experimental Evidence from Reddit

Number of pages: 58 Posted: 17 Nov 2020 Last Revised: 04 Jan 2021
Gordon Burtch, Qinglai He, Yili Hong and Dokyun Lee
Boston University - Questrom School of Business, University of Wisconsin - Madison - Department of Operations and Information Management, University of Houston - C.T. Bauer College of Business and Boston University - Questrom School of Business
Downloads 405 (95,577)
Citation 1

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Peer awards, user-generated content, novelty, Reddit, text-mining, field experiment

10.

Peer Awards Increase User Content Generation but Reduce Content Novelty

Number of pages: 46 Posted: 17 Oct 2019
Gordon Burtch, Qinglai He, Yili Hong and Dokyun Lee
Boston University - Questrom School of Business, University of Wisconsin - Madison - Department of Operations and Information Management, University of Houston - C.T. Bauer College of Business and Boston University - Questrom School of Business
Downloads 308 (128,802)
Citation 5

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Peer awards, user-generated content, novelty, Reddit, text-mining, field experiment

11.

Soul and Machine (Learning)

NYU Stern School of Business
Number of pages: 17 Posted: 24 Sep 2019 Last Revised: 26 Aug 2020
Davide Proserpio, John R. Hauser, Xiao Liu, Tomomichi Amano, Alex Burnap, Tong Guo, Dokyun Lee, Randall A. Lewis, Kanishka Misra, Eric M. Schwartz, Eric M. Schwartz, Artem Timoshenko, Lilei Xu and Hema Yoganarasimhan
Marshall School of Business, University of Southern California, MIT Sloan School of Management, New York University (NYU) - Leonard N. Stern School of Business, Harvard University - Business School (HBS), Yale School of Management, Duke University, Fuqua School of Business, Boston University - Questrom School of Business, Amazon, University of Michigan, Stephen M. Ross School of Business, University of Michigan, Stephen M. Ross School of BusinessUniversity of Pennsylvania - Marketing Department, Kellogg School of Management, Northwestern University, affiliation not provided to SSRN and University of Washington
Downloads 264 (151,139)
Citation 1

Abstract:

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Machine learning, marketing

12.

Deep Learning, Text, and Patent Valuation

Number of pages: 42 Posted: 28 Feb 2021
Po-Hsuan Hsu, Dokyun Lee, Prasanna Tambe and David H. Hsu
National Tsing Hua University - Department of Quantitative Finance, Boston University - Questrom School of Business, Wharton School, U. Pennsylvania and University of Pennsylvania - Management Department
Downloads 168 (229,715)

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patent value; deep learning; natural language processing

13.

Micro-Giving: On the Use of Mobile Devices and Monetary Subsidies in Charitable Giving

Number of pages: 39 Posted: 02 Dec 2018
Dongwon Lee, Anandasivam Gopal and Dokyun Lee
HKUST Business School, Nanyang Business School and Boston University - Questrom School of Business
Downloads 167 (230,885)
Citation 1

Abstract:

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Mobile Devices; Mobile Apps; Cause Marketing; Push Notifications; Monetary Incentives; Matching; Rebates; Intertemporal Choice; Field Experiments

14.

Modeling Lengthy Behavioral Log Data for Customer Churn Management: A Representation Learning Approach

Number of pages: 50 Posted: 23 Nov 2021
Daehwan Ahn, Dokyun Lee and Kartik Hosanagar
University of Pennsylvania - Operations & Information Management Department, Boston University - Questrom School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 55 (476,886)

Abstract:

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Churn, Customer Log Data, Lengthy Log, Deep Learning, Sequence Embedding, CLV

15.

Interpretable Deep Learning Approach to Churn Management

Number of pages: 44 Posted: 14 Dec 2021
Daehwan Ahn, Dokyun Lee and Kartik Hosanagar
University of Pennsylvania - Operations & Information Management Department, Boston University - Questrom School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 27 (611,104)

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Survival Analysis, Deep Learning, Interpretability, Churn Management, XAI, Interpretable Machine Learning

16.

Demand Interactions in Sharing Economies: Evidence from a Natural Experiment Involving Airbnb and Uber/Lyft

Posted: 23 Feb 2018 Last Revised: 05 Nov 2021
Shunyuan Zhang, Shunyuan Zhang, Dokyun Lee, Param Vir Singh and Tridas Mukhopadhyay
Harvard UniversityHarvard University - Business School (HBS), Boston University - Questrom School of Business, Carnegie Mellon University - David A. Tepper School of Business and Carnegie Mellon University - David A. Tepper School of Business

Abstract:

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sharing economy, Airbnb, Uber, Lyft, sharing effects, natural experiment, geographic demand dispersion, transportation cost