Dokyun Lee

Boston University - Questrom School of Business

Kelli Questrom Associate Professor of Management

595 Commonwealth Avenue

Boston, MA MA 02215

United States

SCHOLARLY PAPERS

21

DOWNLOADS
Rank 1,094

SSRN RANKINGS

Top 1,094

in Total Papers Downloads

43,852

SSRN CITATIONS
Rank 5,616

SSRN RANKINGS

Top 5,616

in Total Papers Citations

310

CROSSREF CITATIONS

21

Ideas:
“  Economics of Unstructured Data, Generative AI in business, Unintended Consequence of AI in Business.  ”

Scholarly Papers (21)

1.

Advertising Content and Consumer Engagement on Social Media: Evidence from Facebook

Management Science, Accepted and Forthcoming
Number of pages: 57 Posted: 26 Sep 2013 Last Revised: 07 Mar 2018
Boston University - Questrom School of Business, University of Pennsylvania - Operations & Information Management Department and Stanford University - Graduate School of Business
Downloads 10,128 (1,052)
Citation 75

Abstract:

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consumer engagement, social media, advertising content, content engineering, marketing communication, large-scale data, natural language processing, machine learning, selection, Facebook, EdgeRank, content engineering, text mining

2.

What Makes a Good Image? Airbnb Demand Analytics Leveraging Interpretable Image Features

Number of pages: 75 Posted: 31 May 2017 Last Revised: 02 Jul 2021
Harvard University - Business School (HBS), Boston University - Questrom School of Business, Carnegie Mellon University - David A. Tepper School of Business and Carnegie Mellon University - David A. Tepper School of Business
Downloads 8,200 (1,521)
Citation 58

Abstract:

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sharing economy, Airbnb, property demand, computer vision, deep learning, image feature extraction, content engineering

3.

Guided Diverse Concept Miner (GDCM): Uncovering Relevant Constructs for Managerial Insights From Text

Information Systems Research
Number of pages: 57 Posted: 21 Dec 2018 Last Revised: 03 Apr 2024
Boston University - Questrom School of Business, Boston University - Questrom School of Business, Massachusetts Institute of Technology (MIT) and Cornell University, Ithaca, New York
Downloads 5,005 (3,524)
Citation 3

Abstract:

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Text, Managerial Insight Extraction, Guided Exploration, Concept Extraction, Deep Learning, Interpretable Machine Learning

4.

Will the Global Village Fracture into Tribes: Recommender Systems and Their Effects on Consumers

Management Science, Vol. 60, No. 4, pp. 805-823, April 2014
Number of pages: 33 Posted: 31 Dec 2008 Last Revised: 05 Aug 2015
University of Pennsylvania - Operations & Information Management Department, University of Pennsylvania - The Wharton School, Boston University - Questrom School of Business and University of Pennsylvania - Statistics Department
Downloads 4,138 (4,866)
Citation 23

Abstract:

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recommender systems, collaborative filtering, fragmentation, personalization, long tail

5.

Generative AI, Human Creativity, and Art

Eric Zhou, Dokyun Lee, Generative artificial intelligence, human creativity, and art, PNAS Nexus, Volume 3, Issue 3, March 2024, pgae052, https://doi.org/10.1093/pnasnexus/pgae052
Number of pages: 50 Posted: 03 Nov 2023 Last Revised: 06 Mar 2024
Eric Zhou and Dokyun Lee
Boston University - Questrom School of Business and Boston University - Questrom School of Business
Downloads 3,074 (7,883)
Citation 3

Abstract:

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Generative AI, Human-AI Collaboration, Creative Workflow, Impact of AI Adoption, Art

6.

InnoVAE: Generative AI for Mapping Patents and Firm Innovation

Number of pages: 36 Posted: 13 Apr 2022 Last Revised: 11 Oct 2023
Zhaoqi Cheng, Dokyun Lee and Prasanna Tambe
Boston University - Questrom School of Business, Boston University - Questrom School of Business and Wharton School, U. Pennsylvania
Downloads 2,068 (14,778)
Citation 2

Abstract:

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generative AI, patents, machine learning, interpretability, economics of innovation, managerial decision support, ChatGPT, large language models

7.

How Do Recommender Systems Affect Sales Diversity? A Cross-Category Investigation via Randomized Field Experiment

Forthcoming at Information Systems Research
Number of pages: 44 Posted: 07 Oct 2016 Last Revised: 10 Sep 2021
Dokyun Lee and Kartik Hosanagar
Boston University - Questrom School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 1,668 (20,744)
Citation 49

Abstract:

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E-Commerce, Personalization, Recommender systems, Sales volume, Sales diversity, Consumer purchase behavior, Collaborative filtering, Gini coefficient

8.

The Consequences of Generative AI for UGC and Online Community Engagement

Number of pages: 26 Posted: 29 Jul 2023
Gordon Burtch, Dokyun Lee and Zhichen Chen
Boston University - Questrom School of Business, Boston University - Questrom School of Business and Boston University - Questrom School of Business
Downloads 1,384 (27,470)
Citation 3

Abstract:

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Generative AI, Platform Economics, User-Generated Content, Difference-in-differences

9.

How Do Product Attributes and Reviews Moderate the Impact of Recommender Systems Through Purchase Stages?

Lee, Dokyun, and Kartik Hosanagar. "How Do Product Attributes and Reviews Moderate the Impact of Recommender Systems Through Purchase Stages?." Management Science 67.1 (2021): 524-546.
Number of pages: 45 Posted: 08 Oct 2018 Last Revised: 02 Sep 2021
Dokyun Lee and Kartik Hosanagar
Boston University - Questrom School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 1,370 (27,900)
Citation 2

Abstract:

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E-commerce, Personalization, Recommender Systems, Product Attributes, Consumer Reviews, Awareness, Salience, Purchase Journey

10.

Good Explanation for Algorithmic Transparency

Number of pages: 31 Posted: 07 Jan 2020 Last Revised: 21 Oct 2020
Joy Lu, Dokyun Lee, Tae Wan Kim and David Danks
Carnegie Mellon University, Tepper School of Business, Boston University - Questrom School of Business, Carnegie Mellon University - David A. Tepper School of Business and University of California, San Diego
Downloads 1,194 (34,085)
Citation 13

Abstract:

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explainable AI, interpretable AI, lab experiments

11.

Large-Scale Cross-Category Analysis of Consumer Review Content and Sales Conversion Leveraging Deep Learning

NET Institute Working Paper No. 16-09
Number of pages: 84 Posted: 11 Oct 2016 Last Revised: 12 Jul 2019
Xiao Liu, Dokyun Lee and Kannan Srinivasan
New York University (NYU) - Leonard N. Stern School of Business, Boston University - Questrom School of Business and Carnegie Mellon University
Downloads 906 (50,378)
Citation 34

Abstract:

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Consumer Purchase Journey, Product Reviews, Review Content, Deep Learn- ing, Content Engineering, Economic Impact of Text

12.

Demand Interactions in Sharing Economies: Evidence from a Natural Experiment Involving Airbnb and Uber/Lyft

Number of pages: 51 Posted: 23 Feb 2018 Last Revised: 01 Feb 2022
Harvard University - Business School (HBS), Boston University - Questrom School of Business, Carnegie Mellon University - David A. Tepper School of Business and Carnegie Mellon University - David A. Tepper School of Business
Downloads 849 (55,077)
Citation 4

Abstract:

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sharing economy, Airbnb, Uber, Lyft, sharing effects, natural experiment, geographic demand dispersion, transportation cost

13.

How Do Peer Awards Motivate Creative Content? Experimental Evidence from Reddit

Number of pages: 58 Posted: 17 Nov 2020 Last Revised: 04 Jan 2021
Boston University - Questrom School of Business, University of Wisconsin - Madison - Department of Operations and Information Management, University of Miami Herbert Business School and Boston University - Questrom School of Business
Downloads 705 (70,508)
Citation 1

Abstract:

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Peer awards, user-generated content, novelty, Reddit, text-mining, field experiment

14.

How Do Fast Fashion Copycats Affect the Popularity of Premium Brands? Evidence from Social Media

Boston University Questrom School of Business Research Paper No. 4246136
Number of pages: 61 Posted: 19 Oct 2022
Hong Kong University of Science & Technology (HKUST), New York University (NYU) - Leonard N. Stern School of Business, Boston University - Questrom School of Business and Carnegie Mellon University
Downloads 694 (71,984)

Abstract:

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Copyright Policy, Fashion Analytics, Social Media, Computer Vision, Deep Learning

15.

Deep Learning, Text, and Patent Valuation

Number of pages: 42 Posted: 28 Feb 2021
National Tsing Hua University - Department of Quantitative Finance, Boston University - Questrom School of Business, Wharton School, U. Pennsylvania and University of Pennsylvania - Management Department
Downloads 519 (103,665)

Abstract:

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patent value; deep learning; natural language processing

16.

Peer Awards Increase User Content Generation but Reduce Content Novelty

Number of pages: 46 Posted: 17 Oct 2019
Boston University - Questrom School of Business, University of Wisconsin - Madison - Department of Operations and Information Management, University of Miami Herbert Business School and Boston University - Questrom School of Business
Downloads 452 (122,323)
Citation 6

Abstract:

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Peer awards, user-generated content, novelty, Reddit, text-mining, field experiment

17.

Interpretable Deep Learning Approach to Churn Management

Number of pages: 44 Posted: 14 Dec 2021
Daehwan Ahn, Dokyun Lee and Kartik Hosanagar
University of Pennsylvania - Operations & Information Management Department, Boston University - Questrom School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 426 (131,108)
Citation 1

Abstract:

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Survival Analysis, Deep Learning, Interpretability, Churn Management, XAI, Interpretable Machine Learning

18.

Soul and Machine (Learning)

NYU Stern School of Business
Number of pages: 17 Posted: 24 Sep 2019 Last Revised: 26 Aug 2020
Marshall School of Business - University of Southern California, MIT Sloan School of Management, New York University (NYU) - Leonard N. Stern School of Business, Harvard University - Business School (HBS), Yale School of Management, Duke University, Fuqua School of Business, Boston University - Questrom School of Business, Amazon, University of Michigan, Stephen M. Ross School of Business, University of Michigan, Stephen M. Ross School of Business, Kellogg School of Management, Northwestern University, affiliation not provided to SSRN and University of Washington
Downloads 375 (151,535)
Citation 8

Abstract:

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Machine learning, marketing

19.

Micro-Giving: On the Use of Mobile Devices and Monetary Subsidies in Charitable Giving

Number of pages: 39 Posted: 02 Dec 2018
Dongwon Lee, Anandasivam Gopal and Dokyun Lee
HKUST Business School, Nanyang Business School and Boston University - Questrom School of Business
Downloads 305 (189,211)
Citation 1

Abstract:

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Mobile Devices; Mobile Apps; Cause Marketing; Push Notifications; Monetary Incentives; Matching; Rebates; Intertemporal Choice; Field Experiments

20.

Modeling Lengthy Behavioral Log Data for Customer Churn Management: A Representation Learning Approach

Number of pages: 50 Posted: 23 Nov 2021
Daehwan Ahn, Dokyun Lee and Kartik Hosanagar
University of Pennsylvania - Operations & Information Management Department, Boston University - Questrom School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 283 (204,596)

Abstract:

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Churn, Customer Log Data, Lengthy Log, Deep Learning, Sequence Embedding, CLV

21.

AI in Personalized Product Recommendations

Management and Business Review, Vol. 3, No. 1 & 2, Winter and Spring 2023
Number of pages: 5 Posted: 27 Sep 2023
Kartik Hosanagar and Dokyun Lee
University of Pennsylvania - Operations & Information Management Department and Boston University - Questrom School of Business
Downloads 109 (469,966)

Abstract:

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Artificial intelligence (AI), recommender systems, consumer choice