Michaela Isabel Hoehn

WHU - Otto Beisheim School of Management

Burgplatz 2

Vallendar, 56179

Germany

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Relational Supply Contracts: Voluntary Concessions in Return Policies for Continuous Quality Improvements

WHU Working Paper No. 2010-PROD-1
Number of pages: 41 Posted: 27 Apr 2011
Michaela Isabel Hoehn, Arnd Huchzermeier and Martin Lariviere
WHU - Otto Beisheim School of Management, WHU - Otto Beisheim School of Management and Northwestern University - Kellogg School of Management
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Abstract:

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relational contract, supply chain contract, return policy, quantity flexibility contract, buy-back contract, quality-improvement efforts