Liverpool, L69 7ZH
University of Liverpool - Management School (ULMS)
in Total Papers Citations
Service-dominant logic, Marketing research, Customer diaries, Introspection, Customer critics
Consumer research, Communication technologies, Consumer behaviour
Texting, Text Messaging
Customers, Retail trade, Problem employees, Individual behaviour, Service levels
Customer-to-customer interactions, Speeddating, Service businesses, Consumer experience
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Independent retailers, Convenience retailing, Grocery stores, Market channels, Grocery stores, Horizontal alliances, Vertical alliances, Operator ownership, Adoption of ideas, Service industries, Social networks, Adaptability, Retail industry, Firm strategies, Coopetition networks
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